SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 SATURN LS
    - STONEHAM, MA

    2ND OWNER OF VEHICLE, TAIL LAMPS HAD OVER HEATING ISSUE, NHTSA ISSUED RECALL ON 2 JUNE 2005, SATURN REFUSES TO ADDRESS THE ISSUE, SAYING AUTO IS TO OLD. DATE FOR FIXING ISSUE IS 10 YEARS FROM DATE BULLETIN WAS ISSUED. WAS TOLD BY A SATURN "CUSTOMER CARE REP." THAT ADAPTERS WERE INSTALLED IN FEB 2009. AUTO WASN'T REGISTERED IN 2009, AND NO ADAPTERS HAVE EVER BEEN INSTALLED. I AM A DISABLED VIETNAM VETERAN LIVING ON A VERY MEAGER MONTHLY INCOME AND CAN'T AFFORD TO REPLACE THESE LAMPS. I AM DRIVING THIS AUTO WITH NO BRAKE LIGHTS, ASIDE FROM ANTI-COLLISION LAMP AT TOP OF REAR WINDSHIELD. I HOPE THIS LETTER HAS MORE IMPACT THAN I'VE BEEN ABLE TO ACHIEVE, AS OF TODAY. ANY HELP WOULD BE GREATLY APPRECIATED. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - DENHAM SPRINGS, LA

    POWER STEERING LIGHT WOULD COME ON AND OFF AND THEN WHILE DRIVING PS WENT OUT. HAD TO STOP AND RESTART ENGINE AND THEN POWER STEERING WORKED. DID THIS FOR SEVERAL WEEKS AND THEN DEALERSHIP SAID DIAGNOSTIC CODES WERE C0550 AND C0460. FOUND INTERNAL MALFUNCTION AT PSCM. REPLACED AND NEVER A PROBLEM UNTIL THE SAME THING HAPPENED 2/7/2014 WITH 165,000 MILES. HAS TO BE A DEFECTIVE PSCM. NEEDS TO BE RECALLED. SAFETY ISSUE. GM NOT GOOD AT RECALLING. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - TWIN FALLS, ID

    THE OUTSIDE WINDOW WEATHER STRIPPING IS WARPING AND CRACKING CAUSING JAGGED EDGES. IT STARTED TO RIPPLING ON THE FRONT DOORS NOW IT IS STARTING TO DO IT ON THE REAR DOORS. I HAD TO JUST REPLACE WEATHER STRIP. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - ELIZABETHTOWN, PA

    PASSENGER SERVICE AIR BAG LIGHT COME ON. THIS CAR RARELY HAS A PASSENGER IN THE CAR AND THE CAR ONLY HAS A LITTLE OVER 50,000 MILES ON IT. I HAD TO HAVE THE SEAT SENSOR REPAIRED OUT OF MY OWN POCKET EVEN THOUGH THIS IS A KNOWN PROBLEM WITH THESE CARS (AND OTHERS USING THE SAME SENSOR) AND SHOULD BE RECALLED FOR REPAIR OR REIMBURSEMENT. GM IS APPARENTLY TURNING A DEAF EAR TO THE COMPLAINTS WITH REGARDS TO THIS ISSUE. THIS IS A SAFETY ISSUE AND I HOPE IT DOESN'T TAKE A DEATH OR SERIOUS INJURY BECAUSE THE SYSTEM FAILED. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - LIBERTY TOWNSHIP , OH

    I WAS DRIVING ON THE HIGHWAY GOING 70 MILES/HR AND THE CHIME WENT OFF AND ENGINE POWER IS REDUCED AND SERVICE STABILITRAK TRACTION CONTROL OFF FLASHED ON MY DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. I STARTED TO LOSE POWER AND CARS WERE SWERVING AROUND ME WITH THE SUDDEN LOSS OF SPEED AND I WAS LUCKY I WAS NOT HIT BY ANOTHER CAR. BY THE TIME I GOT OVER TO THE SHOULDER OF THE ROAD I WAS GOING 40 MILES/HR WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN. THE PROBLEM WAS DIAGNOSED BY A GM DEALERSHIP AS A TIMING CHAIN ISSUE. WHEN I LOOKED ONLINE IT SEEMS MANY PEOPLE HAVE HAD PROBLEMS WITH THE SAME ISSUE. GM HAS INFORMED ME THERE WAS A RECALL FOR THE 2007 SATURN OUTLOOK AND THE 2009 SATURN OUTLOOK BUT MY 2008 SATURN OUTLOOK WAS NOT UNDER THE SAME RECALL EVEN THOUGH NOTHING IS DIFFERENT IN THE 2008 FROM THE 2007 OR 2009, IT HAS THE SAME ENGINE AND THE SAME TIMING CHAIN THAT QUALIFIED THE OTHER YEARS RECALLS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - SOMERSWORTH, NH

    SERVICE AIR BAG LIGHT IS ON, THIS IS A SAFETY HAZARD AND I THINK GM SHOULD TAKE THE RESPONSIBILITY TO REPAIR THIS BEFORE SOMEONE GETS SERIOUSLY INJURED BECAUSE THE AIR BAG DID NOT DEPLOY. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - AURORA, CO

    ELECTRICAL SYSTEM STARTING TO ACT UP (EVERY DASHBOARD LIGHT COMES ON) CAUSING THE VEHICLE TO LOSE POWER AND STALL WHILE DRIVING. STEERING POWER WAS LOST AND BRAKES BECAME VERY SOFT. HAPPENS AT RANDOM SPEEDS FROM 20MPH AND UP TO 65MPH. VERY SCARY! I HAVE A CHILD AND I COULDN'T GET MY HAZARD LIGHTS TO COME ON UNTIL THE ELECTRICAL CALMED DOWN. WAS NEARLY REAR-ENDED MULTIPLE TIMES WITH A CHILD IN THE VEHICLE. FINALLY HAD TO REPLACE THE THROTTLE BODY ON THE VEHICLE WHICH IS VERY EXPENSIVE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - COLORADO SPRINGS, CO

    PURCHASED CAR 8/2010. ON JAN 25, 2014, WHILE DRIVING THE CAR DID WAS NOT SHIFTING GEARS. I PULLED OVER AND THE CAR DID NOT WANT TO GO BACK INTO DRIVE.. YOU COULD MOVE THE GEAR SHIFT BUT IT WAS NOT CATCHING.. THE ENGINE JUST KEPT ESCALATING.. I PULLED OFF THE ROAD, PULLED THE EMERGENCY BRAKE AND CALLED FOR A TOW.. THE VEHICLE WAS TOWED TO A TRANSMISSION CENTER AND ON MONDAY THEY GAVE ME A ESTIMATE WITHOUT OPENING THE TRANS. OF 3600.00.. WHILE TRYING TO FIGURE OUT WHAT TO DO, I WENT ON LINE TO LOOK UP ANY RECALLS THERE MAYBE ON THE TRANSMISSION AND FOUND THE RECALL ON THE GEAR SHIFT.. I CALLED THE GM RECALL CENTER AND THEY STATED THERE WERE NO OPEN RECALLS ON MY VIN #, BUT THEY INSTRUCTED ME TO HAVE THE CAR TOWED TO THERE SELECTED DEALER.. I TOWED THE CAR AGAIN TO DANIEL LONGS AT 670 AUTOMOTIVE DR COLORADO SPRINGS, CO..(719)632-5591... I PHONED THE NHTSA TO REPORT THE INCIDENT AND WAS GIVEN A REF # 599701, BUT I WAS NOT GIVEN ANY OTHER INSTRUCTION.. SINCE THAT TIME THE DEALER HAS GIVEN ME A ESTIMATE OF 3500.00, WITH 10% OFF.. BUT THEY ARE CHARGING ME FOR THE PARTS EVEN MENTIONED IN THE RECALL.. IS THAT LEGAL ? UPDATED 02/07/14*LJ....UPDATED 09/29/15*BF *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - HORSEHEADS, NY

    IT TURNS OUT SATURN ION IGNITION SWITCHES CAME WITH A FLAW FROM THE FACTORY, EXCESSIVE GREASE WITH POOR COLD WEATHER PERFORMANCE.THE PASSLOCK ISSUE PRESENTS ITSELF AS YOUR CAR SUDDENLY NOT STARTING. SUFFICE IT TO SAY IF THERE'S NO OBVIOUS REASON FOR YOUR VEHICLE TO NOT START, IT'S PROBABLY PASSLOCK RELATED. IF YOU'VE NOTICED THAT WAITING A FEW MINUTES SEEMS TO HELP, THAT'S THE CLINCHER. TEN MINUTES IS THE MAGIC NUMBER, THAT'S WHEN THE COMPUTER RESETS. IF YOU WERE CHARGED FOR A NEW BATTERY, STARTER, IGNITION SWITCH OR A TOW I SUGGEST YOU NOT LET THE ISSUE DROP, IT WASN'T YOUR FAULT OR RESPONSIBILITY. GM SHOULD TAKE RESPONSIBILITY. FORGETTING THE UNPLEASANTNESS OF BEING STRANDED IN 10 MINUTE INCREMENTS (ALSO, THE CAR FAILS TO START SEVERAL TIMES IN A ROW, AS LONG AS 40 MINUTES BEFORE) THIS IS A SAFETY ISSUE THAT SHOULD BE DEALT WITH ACCORDINGLY. CALLING THE PROBLEM A SAFETY ISSUE MIGHT SEEM LIKE A STRETCH BUT LET'S THINK FOR A MOMENT. WHAT IF YOU'RE TRYING TO FLEE AN EMERGENCY SITUATION (STALKER, LANDSLIDE, FIRE, FLOOD, ETC.) AND YOUR CAR FAILS TO START? WHAT IF IT'S -10 OUTSIDE AND YOUR CAR WON'T START? YOU'RE NOW STUCK IN A FREEZING CAR FOR A MINIMUM OF 10 EXTRA MINUTES, GOING INSIDE ISN'T ALWAYS AN OPTION! LEAVING ASIDE THE SAFETY EXAMPLES, THINK OF EVERYDAY LIFE, TODAY IS BIG MEETING DAY, YOU'RE READY TO LEAVE AND... CAR WON'T START. SAFETY & RELIABILITY ARE TWO (2) KEY ITEMS DEFINITELY FAILING IN ORDER FOR DRIVING TO AND FROM ANY DESTINATION. I FEEL GM/SATURN SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT. AS FAR AS I KNOW, THERE HAS BEEN NO NOTIFICATION FROM GM/SATURN REGARDING THIS DEFECT. WITH THE RECENT FIX, I PAID $550.00 FOR THE REPAIR OF THE IGNITION SWITCH, NEW BATTERY, STARTER AND PLUGS, WHICH ALL NEEDED TO BE CHANGED DUE TO THE STRESS & STRAIN OF THIS "STARTING" ISSUE. I WOULD APPRECIATE REIMBURSEMENT OF THE AMOUNT STATED. PLEASE REPLY...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - LA PORTE, IN

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL TIGHTENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 137,647.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE