SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN AURA
    - ROSEVILLE, CA

    DRIVING AT 60 MPH, THE VEHICLE LOST FORWARD MOMENTUM AND THE TACHOMETER INDICATED 5000+ RPMS. I WAS ABLE TO GET TO THE SHOULDER AND CALL FOR A TOW TRUCK. AFTER EXTENSIVE RESEARCH ON-LINE AND WITH PERSONAL CONTACTS WHICH WORK FOR A GM DEALER, IT IS MOST LIKELY THE 3-5-R WAVE PLATE WHICH HAS RENDERED THE VEHICLE HAZARDOUS TO DRIVE. AFTER TOWING HOME AND LETTING THE VEHICLE SIT IT STARTED FINE BUT IT HAS A NEW WHINING SOUND COMING FROM THE ENGINE. SHIFTING FROM PARK TO REVERSE RESULTS IN MIXED RESULTS. SOME INSTANCES IT WILL ACTUALLY SHIFT INTO REVERSE AND PROPEL THE VEHICLE BACKWARDS. SHIFTING TO DRIVE I HAVE THE SAME MIXED RESULTS, WITH NO FORWARD MOVEMENT NOTED ON MOST OCCASIONS. THE HARROWING EXPERIENCE OF LOSING DRIVE WHILE AT 60 MPH IS ENOUGH OF A SAFETY CONCERN TO WARRANT FURTHER EXPLORATION INTO A RECALL OF THE VEHICLES AFFECTED WITH THE SAME TRANSMISSION (6T70/6T75) WHICH ARE INSTALLED IN VARIOUS MODELS OF GM PRODUCTS SINCE 2007. THE COMMON REPAIR VARIES FROM REPLACEMENT OF THE DEFECTIVE WAVE PLATE TO COMPLETE TRANSMISSION REPLACEMENT. EITHER OPTION IS VERY COSTLY TO THE CONSUMER AND WITH A "KNOWN" DEFECT THAT AFFECTS GM VEHICLES WITH AS LITTLE AS 40,000 MILES ON THEM. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - MONROE, WI

    2004 SATURN ION. CONSUMER WRITES IN REGARDS TO ELECTRONIC POWER STEERING FAILURE. *SMD THE CONSUMER STATED SHE FIRST STARTED HAVING FRONT SUSPENSION PROBLEMS, WHICH THE DEALER FIXED FREE OF CHARGE. THE EXHAUST WAS LEAKING AND SHE PAID TO HAVE IT REPLACED, ALONG WITH THE CATALYTIC CONVERTER. ALSO, THE HORN STOPPED WORKING. THE CONSUMER RECEIVED A LETTER IN JULY 2012, FROM GM STATING THE WARRANTY WAS BEING EXTENDED BECAUSE THE ELECTRIC POWER STEERING COULD FAIL. ON DECEMBER 16, 2013, THE POWER STEERING FAILED, AS THE CONSUMER WAS LEAVING A PARKING LOT. SHE HAD TO USE EXTRA FORCE TO TURN THE STEERING WHEEL. AFTER A COUPLE OF MINUTES, IT WAS BACK TO NORMAL. A TEST REVEALED, THERE WAS INDEED A FAILURE. WHEN THE CONSUMER CALLED GM, SHE WAS INFORMED THE EXTENDED WARRANTY HAD EXPIRED ON 11/28/13 THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 02/5/14

    Source: CONSUMER LETTER
  • 2005 SATURN ION
    - O FALLON, MO

    THE POWER STEERING ASSIST WOULD NOT WORK ON SEVERAL OCCASION. WE HAD RECEIVED A LETTER FROM SATURN STATING IF THE POWER STEERING ASSIST LIGHT COMES ON AND THE POWER STEERING FAILS TO WORK, BRING IT TO OUR LOCAL GM DEALER FOR A RECALL. APPARENTLY THEY HAVE BEEN HAVING PROBLEMS WITH NOT ONLY THE SATURNS, BUT SEVERAL OTHER OF THEIR AUTOMOBILES. WE TOOK THE CAR IN ON JUNE 14, 2013, WE WERE TOLD BY THE DEALER THAT THEY FIXED THE PROBLEM. THEN IN THE BEGINNING OF AUGUST THE EXACT SAME PROBLEM HAPPENED AGAIN. MY DAUGHTER BROUGHT THE CAR INTO THE DEALER AGAIN, THEY INDICATED BEFORE SHE EVER SAT DOWN THAT IF THIS WAS A DIFFERENT PROBLEM SHE WOULD HAVE TO PAY FOR IT. I THOUGHT THAT WAS ODD. IT WAS DOING THE EXACT SAME THING. THEY MADE HER WAIT AN HOUR TO TELL HER THAT SHE NEEDED TO HAVE THE STEERING COLUMN REPLACED AND IT WOULD BE $920.00. I HAVE DONE MY RESEARCH ON THIS PROBLEM, AND GM HAS HAD THE PROBLEM CONTINUALLY WITH THE SATURN. I TRIED TO GO THROUGH GM TO RESOLVE THE ISSUE. BECAUSE ALL THE DOCUMENTATION I HAVE INDICATES THAT IT IS THE SAME PROBLEM. THEY PRETTY MUCH GAVE ME THE RUN AROUND. THEY DID CALL ON SEVERAL OCCASIONS, BUT THEY THOUGHT I WANTED FINANCIAL ASSISTANCE TO REPAIR THE PROBLEM. THAT WAS NOT THE ISSUE, THE ISSUE IS THAT THE CAR IS HAVING THE SAME ISSUES (PER THEIR LETTER FOR THE RECALL) AND IS STILL HAVE THE ISSUES. I FEEL LIKE THEY ARE IGNORING THE PROBLEM BECAUSE THEY NO LONGER MAKE THE SATURN PRODUCT. THIS IS A RECALL ISSUE. THANKS *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - IMPERIAL, MO

    VEHICLE WOULD NOT SHIFT GEARS PROPERLY. DROVE IT DIRECTLY (LESS THAN 5 MILES) TO A LOCAL AUTO SHOP. DIAGNOSTICS IDENTIFIED TRANSMISSION PROBLEMS. VEHICLE IS 5 MONTHS OUT OF WARRANTY. TRANSMISSION HAD TO BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN SKY
    - BASTROP, LA

    FIRST INCIDENT HAPPEN WHEN I ARRIVED AT WORK. I GOT INTO A PARKING PLACE AND SHIFTED THE CAR INTO PARK. THEN WENT TO SHUT OFF THE CAR BY TURNING THE KEY. THE KEY WOULD NOT TURN AND SO I COULD NOT TURN MY CAR OFF. I HAD TO CUT THE CAR OFF BY OPENING THE HOOD AND TAKING THE FUEL PUMP FUSE OUT TO SHUT IT OFF. THE KEY WOULD TURN TO TURN IT OFF BUT NOT OFF. TOOK IT TO A GM DEALERSHIP AND GOT IT REPLACED. NOT CHEAP. NO WARRANTY. AN INCONVENIENCE. SECOND INCIDENT HAPPEN AS MY GIRLFRIEND GOT INTO MY 2009 SATURN SKY ON THE PASSENGER SIDE INTO THE SEAT. THE SERVICE AIRBAG LIGHT GLOWED INTO THE DISPLAY AND HAS BEEN ON SINCE. NOW WHEN I HAVE SOMEONE RIDE WITH ME THEY WILL NOT HAVE AN AIRBAG TO KEEP THEM SAFE IN THE EVENT OF A CRASH ETC. IT COST WAY TOO MUCH TO GET IT REPAIRED. I TOOK IT TO THE SAME GM DEALER I DID THAT FIXED MY KEY STUCK IN IGNITION FOR ME AND JUST FOR THEM TO LOOK AT IT'LL COST $100 EVEN IF I KNOW WHAT HAS TO BE DONE. THE SEAT WILL HAVE TO BE TAKEN APART AND A NEW AIRBAG SENSOR MODULE WILL HAVE TO BE INSTALLED. TOTAL COST: $850-$1,100. AND YET NOW RECALL. GM NEEDS TO TAKE RESPONSIBILITY FOR BOTH THESE ISSUES. THEY ARE BOTH MAJOR SAFETY ISSUES. AIRBAG SENSOR MODULE IS MADE IN GERMANY BUT NO MORE INFO. ON THEM. ALL SATURN SKY OWNERS HAVE EXPERIENCED THIS AND EVEN IF WE DO SPEND THE OUTRAGES AMOUNT OF MONEY TO FIX IT BOTH PROBLEMS CAN AND HAVE HAPPEN AGAIN TO SATURN SKY OWNERS. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN SKY
    - BASTROP, LA

    TL* THE CONTACT OWNS A 2009 SATURN SKY. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR BAG MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - HELLERTOWN, PA

    TOP OF FUEL PUMP CRACKED AND LEAKED GAS FUMES IN CAR. GAS LEAKED OUT OF CAR AS IT WAS DRIVEN. FAULTY FUEL PUMP PROBLEM THAT WAS RECALLED IN A FEW OTHER STATES. FAMILY MEMBER HAS SMELLING PROBLEM DUE TO PAST SURGERY AND COULD NOT REALIZE GASOLINE LEAKING FROM THE CAR. MECHANIC STATED THAT FUEL PUMP SHOULD NEVER HAVE CRACKED IN THIS AREA AND COULD HAVE RESULTED IN A MUCH WORSE SCENARIO. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - SIDNEY, OH

    TRANSMISSION WENT OUT WHILE DRIVING. STUTTERING, SHAKING, AND THEN NO POWER AT ALL. THIS HAPPENED IN BUSY TRAFFIC AND ALL I COULD DO WAS COAST TO A STOP. HAD TO PUSH IT TO THE SIDE OF THE ROAD AFTER TRAFFIC WAS STOPPED. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - LONG BEACH, CA

    WHEN THE CAR IS BRAKING, THE BRAKE LIGHTS DO NOT COME ON. OTHER TIMES, THE BRAKE LIGHTS ARE CONSISTENTLY ON WITHOUT PRESSING THE BRAKE. I WAS JUST ALERTED TO THIS BY ANOTHER DRIVER AND AM UNSURE HOW LONG THIS ISSUE HAS BEEN PRESENT. I TESTED THIS TWICE AND THE BRAKE LIGHTS ARE NOT PROPERLY WORKING. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - DES MOINES , IA

    WHEN ATTEMPTING TO LEAVE THE GROCERY STORE AND PLACING THE VEHICLE IN REVERSE NOTHING HAPPENED. IT WAS THEN PLACED BACK INTO PARK AND REVERSE AGAIN AND AGAIN NOTHING HAPPENED. THE THIRD TIME THIS WAS DONE IT WENT INTO REVERSE WITH NO PROBLEM. WHEN DRIVING ANYTHING BELOW 40 MPH. THE VEHICLE WOULD SHIFT VERY HARD. IT WOULD JERK AND ALMOST ACT AS THOUGH IT WAS IN NEUTRAL THE RPM'S WOULD JUMP BEFORE GOING TO THE NEXT GEAR. I TOOK IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT ONLY TO HEAR BACK FROM THEM THAT IT WAS IN FACT THE TRANSMISSION AND IT WOULD COST ME ABOUT 5,000.00 TO REPLACE IT. I HAD PURCHASED THIS VEHICLE ABOUT 6 MONTHS PRIOR TO THIS INCIDENT. *TR

    Source: NHTSA WEB SITE