SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN VUE- WEST PALM BEACH, FL
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE EMISSIONS PLUNGE OVERFLOW SENSOR WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED A BURNING ODOR INSIDE THE VEHICLE AND SMOKE COMING FROM THE REAR HATCH. THE CONTACT STATED THAT THE DASH DISPLAY INDICATED THAT THE DOORS WERE AJAR BUT THEY WERE LOCKED AND THE REAR PASSENGER WAS UNABLE TO OPEN THE DOOR TO EXIT THE VEHICLE DURING THE INCIDENT. THE FUSE WAS REMOVED FROM THE BRAKE LIGHT WHICH STOPPED THE SMOKE. THE VEHICLE WAS DIAGNOSED AND NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL WIRES WERE DAMAGED FROM CONTACT WITH THE LICENSE TAG WHICH CAUSED THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 69,000. UPDATED 1/16/14*CN THE CONSUMER STATED THE INSURANCE SENT COMPANY SENT HER A CHECK, TO HAVE THE VEHICLE REPAIRED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- WATSONVILLE, CA
WHILE DRIVING THE TRANSMISSION STARTED SLIPPING AND HAD GONE COMPLETELY OUT. THE COST TO REPAIR THIS WILL BE AROUND 3500 DOLLARS. THIS IS ABSURD CONSIDERING HOW NEW THE CAR IS. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- COLUMBUS, IN
TRANSMISSION BEGAN SLIPPING DURING LONG INTERSTATE TRIP. AFTER A REST STOP, TRANSMISSION WOULD NOT SHIFT OUT OF A LOW GEAR ON FREEWAY EVEN WHEN TRAVELING AT 60-70 MPH. WARNING LIGHT (TRANSMISSION OVERHEAT) CAME ON AND WE WERE ABLE TO MAKE IT TO THE NEXT EXIT. POWER TRAIN COMPLETELY FAILED AND WE HAD TO HAVE THE CAR TOWED AND FIND A HOTEL TO STAY AT OVERNIGHT. GM DEALER FOUND 35R WAVE PLATE BROKEN AND SEVER METAL DEBRIS THROUGHOUT TRANSMISSION. TRANSMISSION NEEDED TO BE REPLACED AT OUR EXPENSE. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- DELBARTON, WV
I HAD JUST PULLED OUT ON A INTERSTATE HIGHWAY, AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO SHIFT GEARS. THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ANY FASTER THAN 40 MPH. I PULLED OFF THE SIDE OF THE ROAD AND WAITED ON A TOW VEHICLE. THE STEERING HAS BEEN VERY STIFF ALSO IN THE LAST FEW MONTHS. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- WILLIAMSPORT, PA
I PURCHASED THIS CAR IN 12/2009 AND ONE DAY IN APRIL 2010,I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN, MY CAR DIDN'T WANT TO GO ANYWHERE. I HAVE TO GET A NEW TRANSMISSION THAT COST ME $4200 AND I EVEN WORKED FOR THE COMPANY WHERE I HAD BOUGHT THE CAR AND WHERE I HAD TO HAVE IT REPAIRED AT. THEN IN 11/2012, GOOD THING THE TRANSMISSION WAS STILL UNDER WARRANTY BECAUSE I HAD TO HAVE IT REPLACED AGAIN. WELL I WAS ONCE AGAIN DRIVING DOWN THE STREET AND MY CAR DID THE EXACT SAME THING AS IT DID THE LAST 2 TIMES. I HAD TO HAVE IT TOWED TO A GARAGE AND FOUND OUT THAT THERE'S METAL CHIPS IN MY TRANSMISSION. I CONTACTED THE DEALERSHIP WHERE THE FIRST TRANSMISSION WAS PUT IN AND MY WARRANTY EXPIRED 4/2013. I CONTACTED GM AND EVERYONE I COULD WITH NO HELP. I'VE READ SEVERAL PEOPLE ARE HAVING THE SAME EXACT THING GOING ON WITH THEIR VUES AND HEARD THAT GM SETTLE A RECALL ON VUES TRANSMISSIONS. WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS PROBLEM AND WHEN ARE WE GETTING REIMBURSED FOR OUR TROUBLES. *TR
Source: NHTSA WEB SITE -
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2008 SATURN VUE- EUGENE, OR
MY TRANSMISSION FAILED AS I WAS ACCELERATING OFF A STOP LINE. THE VEHICLE WOULD NOT GO ABOVE 30 MILES AN HOUR AND WAS AT 3000 RPM. WHEN ATTEMPTING TO PARK AND BACK INTO A PARKING SPOT THE CAR WOULD NOT GO INTO REVERSE. THERE APPEARS TO BE A RECALL ON THIS MODEL. IS MY CAR UNDER THIS RECALL. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- BATON ROUGE, LA
2007 SATURN AURA STORED INDOORS ALWAYS.40,964 MILES ONLY.1METAL BELT EXPOSED. REPLACED 2 TIRES. 5MOS LATER BELT SEPARATION IN SAME BRAND TIRE. AUTO PRESSURE CHECK SYSTEM (COMPUTER HAS OBSERVED CORRECT TIRE PRESSURE FOR LIFE OF TIRE). TIRES STILL LOOK NEW PLENTY OF TREAD (AT LEAST1/4"). *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- ANDOVER, MN
ON NOVEMBER 28, 2013 WE EXPERIENCED OUR FIRST SYMPTOM THAT SOMETHING WAS NOT QUITE RIGHT ON OUR 2008 SATURN OUTLOOK. UPON ACCELERATION OUR CAR STARTED TO REV EXCESSIVELY AT AROUND 35-40 MPH. WE WERE ABLE TO CONTINUE TO DRIVE AND THE VEHICLE SEEMED TO SWITCH GEARS OK IN EVERY OTHER GEAR...BUT REALLY STRUGGLED WHEN IN THE LOWER GEARS. WE BROUGHT IT INTO TO SEE IF POSSIBLY IT JUST NEEDED TO HAVE THE TRANSMISSION FLUSHED AND WERE ADVISED AGAINST DOING THAT. INSTEAD, THEY TOPPED OF THE TRANSMISSION FLUID AND OUR VEHICLE SEEMED TO RUN SMOOTHLY FOR EXACTLY ONE WEEK. AND THAN BOOM, WE HAD THE EXACT SAME SYMPTOM WHERE THE VEHICLE COULD NOT SHIFT OUT OF LOWER GEARS AND THIS TIME IT HAD A BURNING TYPE SMELL. I WENT ONLINE AND, TO MY SURPRISE, FOUND PAGE AND PAGE OF DISCUSSIONS SURROUNDING TRANSMISSION ISSUES WITH THE 2007 AND 2008 SATURN OUTLOOK. IN ALL CASES, THE SYMPTOMS WERE IDENTICAL. IN ALL CASES, COMPLETE TRANSMISSION REBUILDS WERE THE ONLY SOLUTION. MOST VEHICLES WERE JUST OUTSIDE OF THEIR WARRANTY, BUT IN SOME CASES, THE MILEAGE WAS AS LOW AS 30,000. GM IS FULLY AWARE OF THE SITUATION, YET IS DOING NOTHING TO RECTIFY THE MATTER. THEY KNOW THAT THEY HAVE A FAULTY "WAVE PLATE" IN THESE CARS THAT IS CAUSING THE TRANSMISSIONS TO COMPLETELY BREAK DOWN. IF YOU GOOGLE "2008 SATURN TRANSMISSIONS" YOU WILL FIND ALL OF THE EVIDENCE YOU WANT TO SUPPORT THE NEED TO INVESTIGATE A POSSIBLE RECALL. THIS IS BOTH DANGEROUS AND INCREDIBLY COSTLY AND SOMETHING THAT GM NEEDS TO ACCEPT AND STEP UP AND REPAIR. OUR VEHICLE HAS ONLY 72,000 MILES ON IT AND WE ARE LOOKING AT A MINIMUM OF $3,400 IN REPAIRS. THE MECHANIC THAT IS FIXING OUR VEHICLE HAS HAD SIX OUTLOOKS IN HIS SHOP ALONE. WHEN I SPOKE TO THE CUSTOMER SERVICE AGENT, [XXX] AT GM 866-790-5700 EXT [XXX], SHE FREELY AND READILY ADMITTED THAT THEY WERE FULLY AWARE OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- BUENA PARK, CA
MAKING A RIGHT HAND TURN ONTO ANOTHER STREET AND THE WHEEL LOCKED UP. WHEEL BARELY MOVED ENOUGH FOR ME TO PULL INTO A PARKING LOT. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- ELLENTOWN, FL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE STEERING WHEEL FAILED TO MOVE AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING ASSIST FUNCTION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING COMPONENT. THE MALFUNCTION RECURRED AND THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE