SATURN Complaints

THOUGHT THIS WAS A GOOD DEAL JUST PURCHASED ON 11/4/13. WITH A 100,000 MILE WARRANTY. YEAH RIGHT HAVE HAD NOTHING BUT TROUBLE SINCE I DROVE IT. AND THEY TOLD ME THEY FIXED ALL THE PROBLEMS. TODAY IS THE 13TH THEY TOLD ME TO TAKE IT OUT OF TOWN ON MY PLANNED TRIP AND SEE HOW IT DOES.THE FARTHER WE DROVE THE WORSE THE TRANSMISSION KEPT SLIPPING. SO ON THE 12TH I TOOK IT BACK IN AND THE SERVICE DEPT. TOLD ME THEY ARE LIMITED ON WHAT THEY CAN FIX ON A USED CAR EVEN UNDER WARRANTY. AND MY AIRBAG SERVICE LIGHT CAME ON AND THEY COULDN'T FIX THAT TOLD ME I WOULD HAVE TO TAKE IT TO ANOTHER DEALERSHIP AND THEY COULD FIX THAT OUT OF MY POCKET COST. SOMETHING NEEDS TO BE DONE WITH THESE VEHICLES BEFORE SOMEBODY GETS SERIOUSLY HURT! SOMEBODY PLEASE HELP ME WHAT CAN I DO.. *TR

I HAVE HAD MY CAR FOR ABOUT 1 YEAR NOW AND I HAVE BEEN HAVING ISSUES WITH IT SINCE I LEFT THE DEALER SHIP. THE CAR HAS BEGUN TO GIVE ME A TRACTION CONTROL LIGHT, ENGINE POWER REDUCED LIGHT, AND CHECK ENGINE LIGHT. I WAS DRIVING DOWN THE ROAD TRYING TO GET TO WORK WHEN I CAME UP TO A HILL. I STARTED GOING UP THE HILL AS USUAL AND THE CAR ALL OF SUDDEN LOST ALL POWER. IT WOULD NOT GO ABOVE 45 MILES PER HOUR AND WAS STRUGGLING TO DO EVEN THAT. IT TOOK ME ABOUT 10 MINUTES TO GET THE HILL WHERE I SHUT MY CAR OFF AND WAITED ABOUT 10 MINUTES. AFTER THE 10 MINUTES I TURNED MY CAR BACK ON AND IT FUNCTIONED AS NORMAL. IF THERE IS A PROBLEM GOING ON IN THE CAR WHY WOULD BE CLEARED AFTER 10 MINUTES OF BEING OFF? THIS CAR NEEDS TO BE RECALLED BEFORE SOMEONE DOESN'T SEE THAT THE AURA IN FRONT OF THEM IN BEING FORCED BY THE COMPUTER TO SLOW DOWN. THE BREAK LIGHTS DO NOT COME ON WHEN THIS OCCURS. I HAD TO SHUT MY CAR OFF 3 TIMES JUST TO MAKE IT 5 MILES WHERE I COULD GET IT LOOKED AT. THE POWER STEERING IN MY CAR IS ALSO WHACKED OUT. I WILL BE DRIVING DOWN THE ROAD AND IT WILL START TURNING THE WHEEL BACK AND FORTH. I HAVE SEEN THIS HAPPEN IN OLDER CARS, IT IS USUALLY CAUSED BY A BAD U JOINT. IN THIS PARTICULAR CASE IT IS NOT. AFTER THIS OCCURRED I SLOWED DOWN AND PULLED OVER ON THE SIDE OF THE ROAD AND PLACED MY CAR IN PARK. THE STEERING WAS STILL SHAKING BACK AND FORTH RAPIDLY. I HAVE TAKEN IT TO MANY DEALERS AND ASKED IF THEY COULD DETERMINE A CAUSE. ALL OF THEM HAVE SAID THE SAME THING, "I HAVE NEVER SEEN THAT HAPPEN BEFORE". I WISH I WOULD HAVE LOOKED INTO ALL OF THE REVIEWS ABOUT THIS CAR BEFORE I BOUGHT IT. THERE ARE HUNDREDS OF INSTANCES OF THIS HAPPEN TO AURA OWNERS AND I THINK IT TIME GM PAYS FOR IT! *TR

A COUPLE OF MONTHS AGO I STARTED SMELLING GAS FUMES COMING FROM MY CAR. THE FUMES WHERE MAINLY LOCATED IN THE DRIVER SIDE BACK TIRE AND INSIDE MY VEHICLE. I FINALLY TOOK THIS CAR TO THE SHOP AND THEY TOLD ME THAT THE FILLER NECK WILL NEED TO BE REPLACED BECAUSE MY CAR IS LEAKING GASOLINE. THIS CAR HAS BEEN NOTHING BUT A HEADACHE I AM READY TO TRADE IT IN.... *TR

THE IGNITION LOCK ON MY SATURN VUE HAS BEEN GIVING ME PROBLEMS OVER MULTIPLE OCCASIONS SINCE MAY OF THIS YEAR. IT LOCKS AND AT TIMES DOESN'T ALLOW THE KEY TO TURN THE CAR ON AND SOMETIMES ONCE ON, IT DOESN'T ALLOW IT TO SHUT OFF. I HAVE TAKEN IT INTO A CERTIFIED DEALER FOR REPAIR AND IT TOOK 3 TECH'S TO FIND THAT THE ONLY ISSUE THEY COULD FIND WAS A WIRING ISSUE UNDER THE CAR BUT STILL NOTHING WITH THE IGNITION LOCK AS IT WORKS ON AND OFF. I HAVE REPORTED THIS WITH SATURN ONCE ALREADY AND THEY HAVE DONE NOTHING TO REMEDY THE SITUATION. I HAVE BEEN STUCK AT RANDOM STORES AND LATE FOR WORK AND EVEN HAD TO RENT A VEHICLE TO TAKE OUR SON TO SEE THE SPECIALIST IN ANOTHER STATE. WE TOOK IT FOR A OIL CHANGE TODAY AND NEW BATTERY AND ONCE AGAIN THE TECH HAD A DIFFICULT TIME WITH TURNING THE KEY. HOWEVER SEEING AS IT WAS AT A WALMART OIL & LUBE EXPRESS, THEY WERE NOT EQUIPPED TO HANDLE THAT TYPE OF REPAIR. TODAY'S MILEAGE IS 132200. I AM HIGHLY RECOMMENDING AGAINST ANYONE I KNOW OF BUYING SATURNS AT THIS POINT. THE CUSTOMER SERVICE IS FAR LESS THAN DESIRABLE AND I WISH I HAD NEVER MADE THE PURCHASE MYSELF. *TR

NOVEMBER 10TH AT 4:50 PM I LEFT THE GROCERY STORE I PULLED INTO GARAGE AT 5PM PUT MY CAR IN PARK AND THE KEY WOULD NOT MOVE IN THE IGNITION SO THE CAR WOULD NOT SHUT OFF. I OPENED MANUAL TO PAGE 105-106 AND TRIED THE SHIFT LOCK RELEASE AND THAT DID NOT WORK. I CALLED DEALERSHIP AND THEIR SERVICE DEPARTMENT WAS ALREADY CLOSED AND WERE GOING TO BE CLOSED THE NEXT DAY ON VETERANS DAY. SO I PLACED A CALL TO AAA AND THEY HAD TO SEND OUT A LOCK SMITH TO TURN OFF THE CAR AND REPLACE THE IGNITION. 3 HOURS AND $275 DOLLARS LATER BECAUSE AAA COVERS $100 OF IT MY CAR WAS FIXED. THIS IS NOT A SAFE THING TO OCCUR IN A VEHICLE. I GOOGLED THIS AND SAW THAT MANY OTHERS HAVE HAD THIS ISSUE AND AM VERY DISAPPOINTED THAT THERE HAS BEEN NO RECALL ON SOMETHING LIKE THIS. *TR

NOTHING HAPPEN NOT SURE WHY THE LIGHT IS ON. MY DAUGHTER HAS NOT HAD AN ACCIDENT. *TR

BRAKE LIGHTS COME ON WHEN FOOT IS OFF THE BRAKE PEDAL. BRAKE LIGHTS WILL ONLY TURN OFF IT PEDAL IS TAPPED BUT BRAKE LIGHTS WILL AGAIN COME ON A SHORT TIME LATER 10 SECONDS +/- WITHOUT FOOT ON PEDAL. ALSO THE CRUISE CONTROL WILL EITHER NOT ENGAGE OR WILL DISENGAGE ON ITS OWN . THE BRAKE LIGHT PROBLEMS IS OBVIOUSLY DANGEROUS. I'VE TALKED TO SEVERAL OTHER PEOPLE WHO HAVE THIS SAME PROBLEM WITH THE AURA, G6, MALIBU BUILD PLATFORM. PLEASE ISSUE A SAFETY RECALL. *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEPARATED WHILE HE DROVE IN THE RAIN AT UNKNOWN SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHO FOUND THAT THE WINDSHIELD MOTOR LINKAGE BOLT SEPARATED DUE TO A DEFECTIVE BOLT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V410000 (VISIBILITY). THE FAILURE AND CURRENT MILEAGE WAS 91,000.

SIMILAR TO THE REASON FOR THE RECALL ON THE PONTIAC G6, MY SATURN'S BRAKE LIGHTS WORK IN REVERSE AT TIMES. WHEN THE CRUISE CONTROL DISENGAGES OR REFUSES TO ENGAGE, THE BRAKE LIGHTS COME ON WITHOUT APPLYING THE BRAKE PEDAL. WHEN THE BRAKE PEDAL IS DEPRESSED, THE BRAKE LIGHTS GO OUT. IF IS ONLY A MATTER OF TIME BEFORE I GET REAR-ENDED. FROM WHAT I UNDERSTAND, THE "FIX" ON THE PONTIAC G6 WAS ONLY A TEMPORARY FIX AND THESE DRIVERS FACE SIMILAR CONSEQUENCES ONCE AGAIN. *TR

10/12/13 WE HAD SEVERAL INCHES OF RAIN & THE NEXT MORNING I NOTICED THE FLOOR BOARDS WERE WET. AGAIN, THE EVENING OF 10/15 WE HAD SEVERE RAIN STORMS WITH FLOODING IN OUR CITY. THE NEXT DAY WHEN MY MIL & I GOT INTO VEHICLE THE FLOOR BOARDS WERE SOAKED. WHEN WE PUT OUR SEAT BELTS ON THEY TOO WERE WET. I TOOK THE VEHICLE TO A BODY SHOP ON 10/16 & HAVE A STATEMENT THAT IT WOULD BE A COSTLY REPAIR, MOLD WAS PRESENT & HE STATED IT WAS NOT RECOMMENDED THAT I DRIVE IT DUE TO POSSIBLE ELECTRICAL PROBLEMS. ON 10/23 I PICKED THE VEHICLE UP FROM THE BODY SHOP & NOTICED THE MOLD ON THE HEADLINER OF THE PASSENGER SIDE & DRIVER SIDE FLOORBOARD. I IMMEDIATELY CALLED THE DEALERSHIP (COVERT BUICK) WHERE I PURCHASED THE VEHICLE & TOLD THEM I WOULD BE BRINGING THE VEHICLE TO THEM FIRST THING IN THE MORNING. 10/24 I ATTEMPTED TO START THE VEHICLE & IT WOULD NOT START. I CALLED THE DEALERSHIP & SPOKE TO THE SERVICE MANAGER TOM. HE SENT A TOW TRUCK OUT TO BRING THE VEHICLE TO THE DEALERSHIP. PRIOR TO THE TOW TRUCK ARRIVING I CLEANED OUT ALL MY PERSONAL BELONGINGS & UPON DOING SO I FOUND THAT THE THIRD ROW CUP HOLDER HAD STANDING WATER IN IT & MOLD WAS GROWING IN IT ALSO. UPON ARRIVING TO THE DEALERSHIP TOM STATED HE "GOT ME A LOANER VEHICLE APPROVED BY [XXX], THEY USUALLY DON'T DO THIS" & TOLD ME I WOULD "LIKELY NOT HEAR FROM THEM UNTIL WED, 10/30 AS THEY WERE VERY BUSY". I DID NOT HEAR FROM TOM UNTIL FRI, 11/1 AT 3PM. I RETURNED HIS CALL AT 5PM & HE EXPLAINED THAT THEY ASSESSED MY VEHICLE & IT WOULD COST ME $1900 FOR REPAIRS. "THERE WERE LEAKS FOUND & WATER DAMAGE CAUSED A SHORT IN THE BATTERY." I THEN EXPLAINED THAT I DID NOT FEEL THIS WAS SOMETHING I SHOULD HAVE TO PAY TO GET FIXED AS I HAD JUST PURCHASED THE VEHICLE FROM THEM. ASKED HIM TO ESCALATE TO HIS MANAGER & GET BACK TO ME. I RECEIVED A CALL FROM TOM 11/4 STATING COVERT WAS NOT GOING TO PAY FOR THE DAMAGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR