SATURN Complaints

TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT SHE ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT IT WOULD NOT RELEASE. THE CONTACT HAD TO SHAKE THE KEY UNTIL IT RELEASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

IN THE PAST FEW WEEKS I'VE BEEN BEHIND 2 CHEVY IMPALA'S AND 3 SATURN AURA'S(SAME VEHICLE) AND THE BRAKE LIGHT'S WERE ON WHEN THE DRIVER'S WERE NOT USING THEIR BRAKES. IT ALL HAPPENED ON THE THRUWAY, AND WHEN THEY DID USE THEIR BRAKES THE LIGHTS SHUT OFF. THIS IS GOING TO BE A HUGE SAFETY CONCERN FOR THOSE LESS INTELLIGENT. I SEE THE PROBLEM AND CAN AVOID IT, CAN OTHER'S? *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

I UNDERSTAND SATURNS HAVE HAD ISSUES IN THE PAST WITH TIMING CHAINS FOR WHICH THEY DID A RECALL. I HAVE A 2008 SATURN VUE THAT I HAVE HAD ONGOING ISSUES WITH SINCE I BOUGHT IT. I WAS JUST TOLD NOISE THE VEHICLE IS MAKING IS THE TIMING CHAIN HOWEVER I CANT FIND ANYWHERE THAT THEY HAVE A RECALL FOR THE 2008 SATURNS. I AM REPORTING THIS TO AVOID FUTURE INCIDENTS IN CASE THE TIMING CHAIN RESULTS IN A INCIDENT. I CANNOT AFFORD TO REPLACE SOMETHING THAT IS SUPPOSE TO LAST THE LIFE OF THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL AND EMERGENCY BRAKE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE FAILURE BECAME PERMANENT OVER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH REAR BRAKES WERE REPLACED. IN ADDITION, THE ROTORS WERE RESURFACED. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE FAILURE COULD POSSIBLY BE RELATED TO THE BRAKE PRESSURE MODULATOR VALVE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

REAR BRAKE LIGHTS WERE ON WHEN VEHICLE WAS DRIVING ALTHOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. WHEN THE BRAKE PEDAL WAS PRESSED LIGHTLY, THE BRAKE LIGHTS WENT OFF, AND THEN IF MORE PRESSURE WAS APPLIED TO THE BRAKES THEY WOULD COME ON AGAIN. PROBLEM APPEARED TO BE INTERMITTENT BUT WAS OBSERVED REGULARLY. VEHICLE WAS TAKEN TO DEALERSHIP AND SERVICE TECHNICIAN PERFORMED TSB FIX, WHICH WAS TO LUBRICATE BCM CONNECTOR WITH DIELECTRIC LUBE AND RELEARN BRAKE PEDAL POSITION SENSOR IN BCM. VEHICLE TESTED OK AFTER REPAIR. ***NOTE*** THIS VEHICLE WAS INVOLVED IN A LOW SPEED REAR END COLLISION IN SEPTEMBER 2012 WHERE THE OTHER DRIVER HIT THE REAR OF THIS CAR AS SEVERAL CARS WERE BRAKING FOR A STOP LIGHT. IT IS VERY POSSIBLE THAT THIS PROBLEM HAS BEEN OCCURRING FOR SOME TIME AND THAT THIS PROBLEM CONTRIBUTED TO THE EARLIER ACCIDENT. *TR

I WAS FOLLOWED BY A PASSERBY TO MY WORK PARKING LOT NOTIFYING ME THAT THE FOR THE 8 MILES THEY WERE BEHIND ME ON THE HIGHWAY MY BRAKE LIGHTS WERE ON. THE NEXT MORNING I NOTICED IT AGAIN, COULD SEE THROUGH MY REAR VIEW MIRROR THAT MY BRAKE LIGHT WAS ILLUMINATED. I PULLED OVER TO THE SIDE OF THE ROAD, PUT MY CAR IN PARK AND THE BREAK LIGHT REMAINED ON. I APPLIED MY BRAKE FOOT PEDAL AND THE LIGHT TURNED OFF UNTIL I HAD THE PEDAL TO THE FLOOR, AFTER I PULLED MY FOOT OFF THE BRAKE THE BRAKE LIGHT WENT BACK ON. I VERIFIED THAT MY PARKING BRAKE WAS NOT ENGAGED. THIS ISSUE IS NOT CONTINUOUS TO THE POINT THAT IT HAPPENS EVERY TIME I DRIVE MY CAR BUT INTERMITTENT. THE TIMES I NOTICE IT ARE IN THE MORNING, MOST LIKELY BECAUSE I CAN SEE THE LIGHT ILLUMINATE AT THAT TIME OF THE DAY. THE TEMPERATURE THOSE MORNINGS WERE AROUND 60 DEGREES FAHRENHEIT. I HAVE ALSO NOTICED THAT WHEN THIS ISSUE IS OCCURRING MY CRUISE CONTROL DOES NOT WORK, WHICH MAKES SENSE CONSIDERING MY CAR THINKS I AM APPLYING THE BRAKE. I HAVE AN APPOINTMENT SCHEDULED WITH MY DEALERSHIP TO TAKE A LOOK AT THE ISSUE AND HAVE ALSO CALLED GM. FROM THE INVESTIGATION I HAVE DONE ONLINE I SEE THAT YOU WERE INVESTIGATING THIS ISSUE AND I HOPE THAT YOU ARE CONTINUING. I CURRENTLY DO NOT FEEL SAFE IN THIS CAR AND WILL BE BORROWING A FRIENDS VEHICLE FOR MY DAILY COMMUTE UNTIL MY SCHEDULED APPOINTMENT. *TR

I WAS DRIVING MY 2006 SATURN ION ON A LOCAL STREET, PICKING UP MY CHILD FROM SCHOOL, WHEN THE IGNITION WENT OFF. THE CAR HAD NO POWER & I HAD ONLY A FEW SECONDS TO STEER THE CAR OFF TO THE SIDE BEFORE THE POWER STEERING STOPPED WORKING. I PUT THE CAR IN NEUTRAL & COASTED TO A STOP. I TURNED THE CAR OFF, WAITED A MINUTE, & THEN TURNED THE KEY AGAIN. AT THAT TIME, THE CAR STARTED UP AGAIN & I TOOK IT DIRECTLY HOME. IN THE DAYS FOLLOWING THIS INCIDENT, SEVERAL DIFFERENT TIMES THE IGNITION WOULD GO OF BY ITSELF. IT FELT AS IF THE KEY WAS NOT STAYING IN THE ON POSITION. NOT BEING AWARE OF A WARRANTY FROM SATURN, I TOOK IT TO A LOCAL REPAIR SHOP. WHEN THE MECHANIC TRIED TO TAKE THE KEY OUT OF THE IGNITION, IT WOULD NOT TURN OFF OR COME OUT OF THE STEERING COLUMN. HE WAS FORCED TO DISCONNECT THE BATTERY IN ORDER TO TURN THE IGNITION OFF & NEEDED TO REPLACE THE PART IN THE STEERING COLUMN WHERE THE KEY GOES IN. BECAUSE THE MECHANIC HAD TO DISCONNECT THE BATTERY, I WAS ALSO FORCED TO TAKE THE CAR TO THE DEALERSHIP A FEW DAYS LATER TO HAVE MY REMOTE LOCK REPROGRAMMED. I HAD TO PAY OUT OF POCKET FOR BOTH OF THESE REPAIRS, BECAUSE I WAS UNAWARE THAT GM HAD A SPECIAL WARRANTY COVERING SUCH ISSUES. I NEVER RECEIVED A LETTER ABOUT THIS PROBLEM, BUT IT IS A RECALL ISSUE IN OTHER STATES. *TR

THIS IS MY 2ND COMPLAINT REGARDING THE BRAKE LIGHTS ON MY VEHICLE. 1ST INCIDENT OCCURRED IN THE EVENING WHEN I NOTICED THE BRAKE LIGHTS WERE NOT WORKING PROPERLY. THEY WERE DOING THE EXACT OPPOSITE OF WHAT THEY'RE SUPPOSED TO DO. WHEN ACCELERATING, THE BRAKE LIGHTS WERE LIT UP ....WHEN PRESSING ON THE BRAKE PEDAL TO NOTIFY THOSE BEHIND ME THAT I WOULD BE SLOWING DOWN AND/OR COMING TO A COMPLETE STOP, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THEREFORE, POTENTIALLY CAUSING AN ACCIDENT.. 9/24/13- I CONTACTED GROSSINGER CHEVROLET IN PALATINE, IL & SCHEDULED TO BRING MY CAR IN THAT SAME MORNING FOR EVALUATION & POSSIBLE REPAIRS. I JUST PURCHASED THESE VEHICLE MID-AUGUST 2013. A DIAGNOSTIC TEST WAS DONE & REPAIRS WERE MADE TO THE TUNE OF CLOSE TO $1,000! WAS TOLD THE ISSUE WAS BCM RELATED & THE EXTENDED WARRANTY COMPANY WASN'T GOING TO COVER THIS, WHICH IS ANOTHER ISSUE I AM ADDRESSING. NOT 2 WEEKS GOES BY & IT'S HAPPENING AGAIN!! I IMMEDIATELY CALLED GROSSINGER, SPOKE TO THE SAME SERVICE MANAGER THAT TOOK CARE OF ME THE LAST WEEK OF SEPTEMBER - HE KNEW I WOULD BE CALLING & SAID VERBATIM, "THE MECHANIC THAT REPAIRED (OR I THOUGHT) YOUR VEHICLE TOLD ME YOU WOULD BE RETURNING FOR THE SAME PROBLEM"... SINCE THEN, THERE'S BEEN 3 OTHER INSTANCES IN WHICH OTHER DRIVERS MADE ME AWARE MY BRAKE LIGHTS WEREN'T WORKING PROPERLY - AGAIN, ALL INSTANCES ABOVE, THE BRAKE LIGHTS WERE DOING JUST THE OPPOSITE OF WHAT THEY'RE SUPPOSED TO DO, THE MOST RECENT BEING TODAY, 10/13/2013. PLEASE REFERENCE MY INITIATICKET # [XXX], "IVOQ" FROM 9/24/2013. ENOUGH ALREADY - STAND BEHIND YOUR WORDS!! "KEEPING YOU SAFE" - "OUR ENGINEERS AND INVESTIGATORS LOOK INTO PROBLEMS YOU REPORT TO HELP ENSURE YOU AND OTHERS STAY SAFE ON OUR NATION'S ROADS AND HIGHWAYS." THERE'S NOTHING SAFE ABOUT MALFUNCTIONING BRAKE LIGHTS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR