SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN OUTLOOK- GRIFFIN, GA
DURING RAINS, LEAKS IN THE LEFT REAR IN SPARE TIRE COMPARTMENT, AFFECTING THE CARPET, AND FLOODING THE BACK STORAGE COMPARTMENT.
Source: NHTSA WEB SITE -
2009 SATURN VUE HYBRID- LAS ANGELES, CA
TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DID NOT ACCELERATE IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OCCURRENCE WAS A NORMAL REACTION FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- HENDERSONVILLE , NC
I BOUGHT THE VEHICLE AND ONE WEEK LATER HAD A TRANSMISSION FAILURE. I WAS PULLING OUT ONTO A ROAD AND THE TRANSMISSION QUIT WORKING. THE RPMS WOULD REV, BUT THERE WAS NO POWER. SINCE THEN THIS HAS BECOME A REGULAR OCCURRENCE, AND GM IS NOT WILLING TO HELP AT ALL. I'VE SPENT THOUSANDS OF DOLLARS HAVING PARTS REPLACED AND I'M NOT COMFORTABLE DRIVING MY CHILDREN IN THIS CAR ANYMORE.
Source: NHTSA WEB SITE -
2004 SATURN ION- SAINT PETERSBURG , FL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER POWERING OFF THE VEHICLE, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATE AND TWO NEW KEYS WERE PROVIDED TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 28,000. UPDATED 9/24/13 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN OUTLOOK- WARRIOR, AL
I TOOK MY '09 SATURN OUTLOOK TO ROYAL AUTOMOTIVE DEALERSHIP ON 7/2/13 TO CORRECT ANOTHER (NOW THE 4TH) RECALL AND TO HAVE MY STEERING ISSUES CORRECTED. THE POWER STEERING LOCKS UP CONSTANTLY WHEN MAKING TURNS. IT IS VERY DIFFICULT TO MANEUVER AND IS VERY DANGEROUS, ESPECIALLY WHEN TURNING INTO ON COMING TRAFFIC. THE DEALERSHIP TOLD ME THAT THE STEERING NEEDED STEERING GEAR AND PUMP REPLACEMENTS AT A COST OF $1436. AFTER RESEARCHING ONLINE, I FOUND THAT MANY PEOPLE ACROSS THE NATION ARE HAVING THE VERY SAME PROBLEMS YET GM REFUSES TO CORRECT THIS DANGEROUS ISSUE. I SUPPOSED THEY ARE WAITING ON A CLASS ACTION LAW SUIT. AFTER WORKING WITH GM CUSTOMER ASSISTANCE, I AM STILL UNABLE TO GET HENRY PARKER AT ROYAL AUTOMOTIVE IN ALABAMA TO RETURN MY PHONE CALLS. FROM ALL THE COMPLAINTS ACROSS THE NATION, I WOULD THINK THIS WOULD NEED TO BE ANOTHER GM RECALL BECAUSE OF THE HIGH NATURE OF A POTENTIAL LIFE THREATENING SITUATION IN DRIVING THESE CARS. *JB
Source: NHTSA WEB SITE -
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2007 SATURN ION- SPRINGHILL, FL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF GASOLINE FUEL EMITTED WITH A PUDDLE OF FUEL VISIBLE ON THE GROUND. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL IN 2010. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN RECENTLY REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- CORDOVA, TN
THE STEERING ON THE CAR IS VERY TIGHT, MEANING IT DOES NOT TURN SMOOTHLY. I FEEL EVERY AND ANY SORT OF BUMP THE CAR GOES OVER. WHEN TURNING IT FEELS AS IF THE CAR IS SCRUBBING THE PAYMENT, NOT A THOROUGH MOVEMENT. THERE IS ALSO SOMETHING LOOSE OR SOUNDS AS IF SOMETHING IN THE INTERIOR OR UNDER THE HOOD IS RATTLING OR IS MAY COME APART. THE DEALERSHIP I PURCHASED IT FROM IS SAYING THAT THE SWAY BAR AND END LINKS NEED TO BE REPLACED OR TIGHTENED. ALSO, MY AIR BAG LIGHT POPPED ON SAYING IT NEEDED TO BE SERVICED.... I HAVE NO IDEA ABOUT THIS ALERT ON MY DISPLAY!!THEY EXPLAINED TO ME IT HAPPENS OVER TIME, HOWEVER FROM READING OTHER SATURN CAR OWNER'S REVIEWS THIS IS A RECURRING COMPLAINT AMONGST MANY OTHERS. IT IS OR WAS THE TOP LUXURY SEDAN WHEN IT CAME OUT AND IT WOULD APPEAR THE SUSPENSION WOULD BE A LOT SMOOTHER ON A SEDAN. UNHAPPY WITH RESULTS AND I FEEL THE HISTORY OF CAR WAS NOT REVEALED AT TIME OF PURCHASE. THE REPAIR BILL ESTIMATE IS AROUND 500.00 AND THAT IS A LOT OF EXPENSE....THERE IS ANOTHER REVIEW REFERENCING TO THE STRUTS OR TYPE OF STRUT TO USE SHOULD BE THE ONE MADE BY CHEVY. FRUSTRATED AND CONFUSED IN MEMPHIS,TN!! *JB
Source: NHTSA WEB SITE -
2004 SATURN ION- AUGUSTA , GA
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD BUT HAS RECURRED SINCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- LOUISVILLE, KY
THE SERVICE TRACTION LIGHT CAME ON AND THE CAR BEGAN TO SHUDDER/LURCH, THE ENGINE LIGHT CAME ON BUT BOTH WENT OFF WHEN CAR TURNED OFF AND RESTARTED, TAKEN TO DEALER WHO SAID MIGHT BE FUEL INJECTION BUT DIDN'T REPAIR BECAUSE COULDN'T GET A READ ON COMPUTER. DEALER SAID TO CONTINUE TO DRIVE UNTIL LIGHTS STAYED ON BECAUSE THEY COULDN'T DIAGNOSE PROBLEM; TWO MONTHS LATER CAR IN SHOP FOR ALMOST 3 WEEKS - CRACKED HEADS PER DEALER AND TIMING BELT. 2 WEEKS LATER SERVICE TRACTION LIGHT BACK ON AND CAR IS SHUDDERING AND LURCHING BOTH WHILE DRIVING AND IDLING. *JB
Source: NHTSA WEB SITE -
2009 SATURN VUE- BROADVIEW HEIGHTS, OH
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WRESTLED WITH THE STEERING WHEEL TO AVOID HITTING ANOTHER MOTORIST UNTIL THE WHEEL RELEASED. THE FAILURE RECURRED WITHIN SECONDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THERE WERE SEVERAL FAILURE CODES. THE VEHICLE WAS THEN TOWED TO A DEALER FOR DIAGNOSIS, WHO STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE