SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN OUTLOOK- VALE , NC
I JUST PURCHASED THE VEHICLE. I WENT OUT OF TOWN WITH THIS VEHICLE AND HAD TO STOP AT SOME PLACE I DIDN'T KNOW. THEY HOOKED THE VEHICLE AND FOUND OUT IT WAS A CYLINDER MISFIRE. WITHIN THE FIRST 2 WEEKS OF PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. WHEN FOUND IT OUT WAS A CYLINDER MISFIRE I TRIED CALLING THE DEALERSHIP AND LETTING THEM KNOW WHAT HAPPENED WITH THE CAR. THE PLACE THAT CHECKED CLEARED THE SERVICE LIGHT. LESS THAN TWO WEEKS LATER WENT TO DEALERSHIP AND WAS INFORMED THAT THEY WOULD NOT CHECK IT BECAUSE THE LIGHT WASN'T ON. IN JULY, A FEW MONTHS OF HAVING THE VEHICLE THAN I HAD THE STABILITY TRACK COME ON AS WELL AS THE BRAKE LIGHT. WENT TO DEALERSHIP AND THEY CHECKED AND TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT THE BRAKE FLUID WAS HALF EMPTY. THEY PUT SOME BRAKE FLUID IN VEHICLE AND TOLD ME TO GO TO GM. GM TOLD ME THAT IT WAS THE MASTER BOOSTER CYLINDER WITHOUT LOOKING AT THE VEHICLE AND TOLD ME IT WOULD BE LIKE ALMOST $700 TO FIX IT. SO LESS THAN TWO WEEKS GO BY AND I DROVE THE VEHICLE AND IT WAS HAVING A HARD TIME BEFORE THIS WITH THE CAR GETTING SOME GAS. BEGINNING OF AUG, I START DRIVING IT TO CHURCH AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR WAS BARELY MOVING. IT WAS IN RPMS OF 4-5 AND I WAS ONLY GOING 60 MPH, TRYING TOO. I HAD MY NIECE AND NEPHEW IN THE CAR AND THEY NEW SOMETHING WAS WRONG WITH THE CAR. THE CAR WOULD BARELY GO IN REVERSE AT THIS TIME. NOW THE CAR WILL NOT GO IN REVERSE AT ALL. THE CAR HAS ONLY 55,654 MILES ON IT. THIS IS A SAFETY ISSUE AND NEEDS TO BE FIXED AND RECALLED. *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- WALNUT CREEK, CA
DRIVING ON HIGHWAY WHEN WARNING APPEARED "TRACTION CONTROL OFFLINE" "SERVICE STABILITRAK". MY HUSBAND HAD RECEIVED THE SAME WARNING TWO DAYS EARLIER. SO WE TOOK IT TO THE SATURN DEALERSHIP. THE TECH ASKED US IF WE DROVE "TWO FOOTED" IE BRAKING AND ACCELERATING AT THE SAME TIME. WE DO NOT DO THAT. WE WERE THEN ADVISED THAT THE SENSORS FOR THE POSITION OF THE BRAKE PEDAL NEEDED TO BE REPLACED THE PART WAS ONLY $11.40 BUT WE WERE CHARGED FOR 2 HOURS OF LABOR! *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- SILVER SPRING, MD
WHILE DRIVING THE VEHICLE THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. WHEN THE CAR IS TURNED OFF AND RESTARTED THE LIGHT GOES OUT AND THE POWER STEERING COMES BACK ON FOR A PERIOD OF TIME, SOMETIMES MINUTES, SOMETIMES DAYS. THE POWER STEERING EVENTUALLY GOES OUT AGAIN AT RANDOM INTERVALS. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- ERIE, PA
TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD AND THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,700. JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN AURA- LOUISVILLE, KY
CRUISE CONTROL DISENGAGED AND BRAKE LIGHTS CAME ON AND STAY ON WITHOUT HITTING BRAKE. *TR
Source: NHTSA WEB SITE -
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2009 SATURN OUTLOOK- RENO, NV
BOUGHT THIS VEHICLE USED IN NOVEMBER OF 2012. NOTICED THAT THE STEERING WHEEL IS NOISY (A SQUEAKY NOISE). EVENTUALLY WHEN I DO U-TURNS THE STEERING WHEEL GETS STIFF BUT STILL MANAGEABLE TO STEER THE VEHICLE ALTHOUGH IT'S TOTALLY STIFF TO TURN. THEN LATELY MOST OF THE TIME WHEN GOING IN AND OUT OF A PARKING LOT IT SEEMS I TOTALLY LOST THE POWER STEERING OR PERHAPS THE POWER STEERING LOCKS UP BECAUSE IT'S REALLY HARD TO TURN THE STEERING WHEEL. BROUGHT IT TO A FORMER SATURN DEALER AND THEY SAID THE POWER STEERING PUMP AND RACK IS BUSTED AND NEEDS TO GET REPAIRED. THEIR QUOTE TO REPLACE THE PARTS AND LABOR IS ABOUT $1,500. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- MANILLA, IA
ON OUR 08 OUTLOOK, THE POWER STEERING JUST "GAVE OUT", WHENEVER IT FELT LIKE- BE IN THE MIDDLE OF A SHARP TURN, U TURN, OR GOING ON/OFF AN EXIT RAMP. THERE WAS NO WARNING (GROANING, WHINING, ETC. FROM THE PUMP), YOU SUDDENLY WOULD LOSE POWER STEERING. THIS IS EXTREMELY DANGEROUS. I CONTACTED THE DEALERSHIP- IT APPARENTLY WASN'T COVERED UNDER THE POWER TRAIN (????WHY?). I TRIED ALL OF THEIR "FIXES"- FLUSHING THE FLUID OUT WITH NEW, PUTTING SYNTHETIC IN, FILLING SLIGHTLY ABOVE AS RECOMMENDED. IT FINALLY BOILED DOWN TO A NEW POWER STEERING PUMP. RIDICULOUS! *TR
Source: NHTSA WEB SITE -
2003 SATURN L300- IRVINE, CA
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- SAN FRANCISCO , CA
NEITHER THE EXTERNAL OR INTERNAL DOOR HANDLES WILL ALLOW ONE OR MORE DOORS TO OPEN. MY DRIVERS SIDE DOOR JUST STOPPED WORKING FROM THE EXTERNAL/INTERNAL DOOR HANDLES. IN THE EVENT OF AN EMERGENCY WHERE I MIGHT NEED TO GET OUT OF MY CAR IN A TIMELY MANNER IT WILL NOT BE POSSIBLE AS I WOULD HAVE TO CLIMB OVER TO THE PASSENGER SIDE TO GET OUT. IF SOMETHING BAD HAPPENED AND BOTH DOORS HAD THE SAME PROBLEM AROUND THE SAME TIME SOMEONE MIGHT HAVE TO CRAWL OUT THE CARS WINDOWS IN ORDER TO GET OUT. IN THE EXTREME SOMETHING HAPPENED TO THE ELECTRICAL SYSTEM AND BOTH DOORS AT THE SAME TIME YOU COULD BE TRAPPED IN YOUR CAR UNTIL RESCUE PERSONAL ARRIVED. SEEMS TO ME THAT THERE SHOULD NOT BE A SINGLE POINT OF FAILURE ON A DOOR HANDLES THAT WOULD CAUSE BOTH THE EXTERNAL AND INTERNAL HANDLES TO NO LONGER FUNCTION AS REQUIRED AND CAUSE THE DOOR TO OPEN. I HAVE DONE WEB SEARCHES FOR THIS AND IT APPEARS TO BE A COMMON PROBLEM. THE FIX IS YOU HAVE TO TAKE IT TO SOMEONE THAT COULD SPEND UPWARDS OF 4 OR MORE HOURS TO GET THE DOOR OPENED BEFORE THEY CAN EVEN START TO FIX THE PROBLEM. IF GM/SATURN CAN'T CORRECT THE PROBLEM IN AN ACCEPTABLE MANNER THEN SHOULD AT LEAST COVER THE COST OF FIXING THE PROBLEM EVERY TIME IT HAPPENS. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- AKRON, OH
PURCHASED MY SATURN OCT 2011 TRANSMISSION WENT OUT 3 MONTHS LATER JANUARY 2012. SATURN REPLACED IT BECAUSE IT WAS STILL UNDER FACTORY WARRANTY. AUGUST 7TH 2013 IM GETTING ONTO THE EXPRESSWAY AND MY ENGINE LIGHT COMES ON AND THE CAR LOSES POWER AND WOULD HARDLY ACCELERATE. MY TRANSMISSION CONTROL MODULE WENT OUT AND MY WARRANTY COMPANY REFUSES TO FIX IT SAYING THAT IT IS NOT AN INTERNAL PART. I AM BEYOND PISSED. *TR
Source: NHTSA WEB SITE