SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN ION- BALTIMORE, MD
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT SHE SMELLED GASOLINE SMELL INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN SKY- BASTROP, LA
AT START UP AFTER TURNING ON THE A/C THE RADIATOR/CONDENSER COOLING FAN ASSEMBLY MALFUNCTIONED CAUSING THE FAN TO "LOCK-UP". THE VEHICLE BEGAN TO OVER HEAT AND THE FAN ASSEMBLY BEGAN SMOKING. I'M GLAD I NOTICED THIS AT START UP AND NOT IN NORMAL DRIVING IN WICH THE VEHICLE COULD BLOW UP CAUSING INJURY OR FATALITY TO MYSELF AND/OR OTHERS NEAR THE VEHICLE. YET ANOTHER SAFETY ISSUE WITH MY SATURN SKY! *TR
Source: NHTSA WEB SITE -
2009 SATURN SKY- BASTROP, LA
THE VEHICLES AIR BAG WARNING LIGHT APPEARED IN MY DASH UPON STARTING MY VEHICLE TODAY. THE PASSENGER SEAT IS NOT REGISTERING THAT SOMEONE IS SITTING IN THE SEAT. ACCORDING TO GM {OWNER OF THE LATE SATURN)THE PASSENGER AIRBAG WILL NOT DEPLOY IF I WERE TO GET INTO AN ACCIDENT WHILE THE LIGHT IS ILLUMINATED AND QUOTED ME ALMOST $1,100.00 TO FIX IT. MY FRIENDS SKY IS DOING THE SAME THING, EVERYONE SEEMS TO BE DRIVING AROUND WITH FAULTY AIRBAG SYSTEMS! HOW IS THIS NOT A SAFETY ISSUE? RECALL! *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- HOUSTON, TX
FIRST IT WAS MY GEAR SHIFT, I HAD TO GET IT FIXED BACK IN MAY OF THIS YEAR 2013 BECAUSE WHEN I TRIED TO PUT THE CAR IN PARK, AND DID NOT PARK AT ALL, MATTER OF FACT, WHEN I PLACED THE CAR IN PARK IT STARTED REVERSING, LITERALLY GOING BACKWARDS. I GOT IT FIXED BUT YET THERE SEEMS TO STILL BE ISSUES WITH THE GEAR SHIFT, JUST HASN'T BEEN THE SAME. NOW WHEN I DRIVE MY BRAKE LIGHTS STAYS ON, BUT WHEN I PRESS ON THE BRAKES MY BRAKE LIGHTS SHUTS OFF. VERY DANGEROUS SITUATION, AND ALSO INSIDE MY CAR THE LIGHTS SEEM TO FLICKER ON MY DASH BOARD AND EVERYWHERE ELSE LIGHTS ARE IN THE CAR SO I'M ASSUMING THAT'S A ELECTRICAL PROBLEM. UPDATED 08/15/13*LJ THE RACK AND PINION WAS REPLACED. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- OLYMPIA FIELDS , IL
I PURCHASED A 2008 SATURN OUTLOOK. IN JUNE 2012. I HAVE HAD TO HAVE THE WATER PUMP REPLACED A TOTAL OF THREE TIMES. I FIRST REPLACED THE WATER PUMP IN DECEMBER 2012 AFTER A TRIP FROM ILLINOIS TO GEORGIA. THE WATER PUMP WAS REPAIRED ON DECEMBER 24,2012, AT A PEP BOYS IN GEORGIA. LUCKILY I GOT AN EXTEND WARRANTY IN MAY 2013, I TOOK THE CAR TO A GM DEALRSHIP FOR OTHER WORK . THEY ADVISED THAT THEY WOULD PERFORM WORK UNDER WARRANTY BUT THE WATER PUMP WAS LEAKING AND HAD TO BE REPLACED BEFORE THE WORK COULD BE DONE. I WAS FURIOUS AND TOOK BACK TO THE CLOSEST PEP BOYS. ANOTHER WATER PUMP WAS INSTALLED AT PEP BOYS IN MAY, 2103. I TOOK THE CAR BACK TO GM IN JUNE AND THEY ADVISED THAT THE WATER PUMP WAS LEAKING AGAIN. LUICKILY THE SERVICE MANAGER REPLACED THE WATER PUMP FOR NO CHARGE. I JUST RECEIVED NOTICE FROM GM THAT THEY AKNOWLEDGE A PROBLEM WITH WATER PUMP LEAKS WITH THIS MODEL. AND WOULD COVER THE REPAIRS UP TILL 120,000 MILES. I DO NOT THINK THAT THIS CONDITION IS REPAIRABLE IN THAT IT IS UNHEARD OF THAT A CAR WOULD NEED THREE WATER PUMPS IN A PERIOD OF SEVEN MONTHS. THE CMPANY SAYS THAT IT IS CAUSED BY LOW FLUID LEVELS. I HAVE MAINTAINED THE CORRECT LEVEL OF COOLANT IN MY CAR SINCE I HAVE OWNED IT AND BELEIVE IT SOMETHING ALOT MORE THAN WHAT THEY ARE TELLING ME. *TR
Source: NHTSA WEB SITE -
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2006 SATURN ION- WOONSOCKET, RI
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- XENIA, OH
AT AROUND 50K MY 2008 SATURN OUTLOOK AIR CONDITIONING SYSTEM STOPPED WORKING. THE AIR CONDITIONER WOULD NOT BLOW COLD AIR AT ALL. A LOCAL DEALERSHIP CLEANED AND SANITIZED THE SYSTEM AND CHECKED FOR LEAKS AND RE-FILLED WITH FREON. THE SYSTEM WORKED FOR A COUPLE OF DAYS AS FAR AS BLOWING COLD AIR BUT NOT AS WELL AS BEFORE. I RETURNED THE CAR FOR THEM TO LOOK AT AGAIN, THEY USED A NEW MACHINE TO CHECK FOR LEAKS AND PRESSURE CHECKS, REFILLED WITH FREON AGAIN. THIS TIME IT WORKED FOR A DAY AND HAS NOT WORKED SINCE. AFTER THE SECOND TIME, I WAS INFORMED IT WAS A COMPRESSOR ISSUE AND IT WOULD BE AT LEAST $1000. THIS SEEMS EXTREMELY EARLY FOR AN AIR CONDITIONER TO GO OUT, IT WAS JUST OUT OF WARRANTY, OF COURSE. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- XENIA, OH
AT AROUND 50K MILES ON MY 2008 SATURN OUTLOOK PASSENGER AIR BAG LIGHT CAME ON AND STAYED ON. AFTER TAKING IT TO A LOCAL KIA DEALER, WHICH USED TO BE A SATURN DEALER, THEY INFORMED ME THAT THE SENSOR IN THE PASSENGER SEAT WAS DEFECTIVE AND THE ENTIRE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1200. BY SEARCHING THE INTERNET, THIS SEEMS TO BE A VERY COMMON ISSUE AND NEEDS TO BE RECALLED. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- STOCKBRIGE, GA
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE SITTING AT A TRAFFIC LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THE 3/5 WAY PLATE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- CHINO, CA
I HAVE HAD REPEATED INSTANCES OF HAVING MY STEERING COLUMN LOCKING WHILE PARKED WITH THE ENGINE OFF. UPON INSERTING THE IGNITION KEY, THE KEY WOULD NOT TURN WITHOUT REPEATED ATTEMPTS TO ROCK THE STEERING WHEEL BACK AND FORTH. BEGINNING ON THE INCIDENT DATE, I PARKED MY CAR AND THE IGNITION KEY WOULD NOT TURN FROM THE ON POSITION. I VERIFIED THE CAR WAS IN PARK AND ATTEMPTED TO TURN THE KEY AGAIN. AT ONE POINT, I WAS ACTUALLY ABLE TO PULL THE KEY OUT OF THE IGNITION LOCK ASSEMBLY WHILE THE CAR WAS STILL RUNNING. AFTER REINSERTING THE KEY INTO THE LOCK ASSEMBLY AND PUSHING IN ON IT, I WAS FINALLY ABLE TO TURN THE KEY TO THE OFF POSITION. ALL SUBSEQUENT INCIDENTS WITHIN THE LAST 24 HOURS (APPROXIMATELY 4 DIFFERENT TIMES) HAVE REQUIRED ME TO JIGGLE THE KEY UNTIL IT WOULD FINALLY TURN TO THE OFF POSITION. I DROVE IT TO A GM REPAIR FACILITY AND AT THAT POINT, WAS UNABLE TO REMOVE THE KEY OR TURN OFF THE ENGINE. IT NOW APPEARS THAT I WILL HAVE TO HAVE THE ENTIRE IGNITION LOCK AND HOUSING ASSEMBLY REPLACED AT A COST OF $600. FURTHER ONLINE INVESTIGATION INTO THIS PROBLEM HAS TURNED UP HUNDREDS OF SATURN OWNERS EXPERIENCING THIS SAME PROBLEM, AND MANY OF THEM HAVE REPEAT ISSUES WITH THEIR NEW LOCK/HOUSING ASSEMBLIES. TO DATE, IT DOES NOT APPEAR THAT GM HAS ISSUED ANY RECALL/REPAIR NOTICES FOR THIS ISSUE. *TR
Source: NHTSA WEB SITE