SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN AURA- HARVEY, LA
I HAVE HAD PROBLEMS WITH THIS CAR SINCE SHORTLY AFTER PURCHASE, MOST OF WHICH HAVE NEVER BEEN REPAIRED EVEN AFTER SEVERAL ATTEMPTS BY DEALERSHIP, PASSENGER AIRBAG TURNS OFF EVEN WITH PASSENGER IN SEAT, HEATED SEATS COME ON BY THEMSELVES, I GAVE UP ON REPAIR OF THOSE LONG AGO, BUT THEY ARE MINOR COMPARED OTHER PROBLEMS I ANY SEVERAL OTHER OWNERS OF THIS CAR AS YOU CAN READ AT EDMUNDS.COM CONSUMER DISCUSSIONS, THIS CANNOT BE COINCIDENCE, TRACTION CONTROL, WATER PUMPS, CLUNKING IN THE STEERING COLUMN AND MOST RECENTLY CHECK ENGINE LIGHT ISSUES, WHICH IN THE PROCESS OF MORE THAN ONE MECHANIC/DEALERSHIP TRYING TO FIGURE OUT WHAT IS WRONG WITH THIS CAR I HAVE PAID FOR WHAT I WOULD CALL UNNECESSARY REPAIRS, FINALLY MY LOCAL DEALERSHIP TELLS ME GM HAS TOLD THEM THE TIMING CHAIN IS STRETCHED, I'M ASSUMING GM KNOWS THIS BECAUSE THEY HAVE OTHER VEHICLES SOME 2007 MODELS WITH A TIMING CHAIN RECALL/ISSUES, ACCORDING TO A LOCAL MECHANIC TIMING CHAINS DO NOT NEED REGULAR MAINT. AND SHOULD LAST MUCH LONGER THAN MY 68000 MILES, I NOW NEED A 3500$$ REPAIR ALTHOUGH MY LOCAL DEALERSHIP "SYMPATHIZES" WITH ME THEY FEEL "THINGS JUST ARE NOT MADE THEY WAY THEY USED TO BE." JUST THOUGHT I'D JOIN THE MANY OTHERS WHO FEEL A COMPLAINT NEEDED TO BE FILED WITH GM REGARDING THIS VEHICLE!!! *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- OCALA, FL
WHEN I WAS PICKING MY SON UP FROM SCHOOL, I TRIED TO ACCELERATE, BUT THE CAR WOULDN'T GO MUCH FASTER THEN WHAT I WAS ALREADY DOING, BUT THE RPMS WERE GOING HIGH. IT WAS AS IF THE TRANSMISSION WASN'T SHIFTING GEARS PROPERLY. IF SEEMED LIKE IT WAS IN SECOND OR THIRD GEAR WHEN IT SHOULD BE IN FOURTH OR FIFTH. I HAVE BEEN READING ONLINE AND EVERYONE SEEMS TO BE TALKING ABOUT A WAVE PLATE????? IT SEEMS TO ME THAT IT WILL BECOME VERY DANGEROUS WHEN DRIVING ON MAIN ROADS (I WAS ON A BACK ROAD TO HIS SCHOOL). WE JUST BOUGHT THIS CAR, IT DOESN'T HAVE A WARRANTY AND I CAN'T AFFORD TO FIX THIS PROBLEM!!! HOW DOES THIS GO ON WITHOUT HAVING A RECALL IF SOOOOO MANY PEOPLE HAVE THE SAME COMPLAINTS? *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- DES MOINE, IA
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL WHILE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- MIDDLETOWN, NJ
SATURN NOTIFIED ME THAT MY SATURN VUE VTI TRANSMISSION HAD A PROBLEM AND OFFERED TO REPAIR IT FOR 1/2 PRICE OR GIVE ME A CREDIT TOWARDS A NEW CAR. I DECIDED TO HAVE IT REPAIRED ON 8/17/2011 AT A GM DEALER. AFTER 20 MONTHS AND 27,000 MILES, THE TRANSMISSION BROKE AGAIN. I SPOKE WITH GM, THEY SAID THAT THE PROBLEM WITH THE VTI TRANSMISSION WAS NEVER FIXED SO THAT MEANS THE NEW ONE INSTALLED WAS DEFECTIVE. I ASKED THE GM REP TO SEE WHAT THEY CAN DO AND THEY WILL NOT DO ANYTHING. WHY WOULD THEY REPLACE A DEFECTIVE PRODUCT WITH ANOTHER DEFECTIVE PRODUCT AND THEN WASH THEIR HAND OF THE MATTER? GM SHOULD BE HELD ACCOUNTABLE FOR THIS FRAUD. THIS PROBLEM SHOULD HAVE BEEN LISTED AS A RECALL AND MORE INFORMATION SHOULD HAVE BEEN GIVEN TO THE CONSUMER. ESPECIALLY AFTER "WE THE PEOPLE" BAILED OUT GM FROM BANKRUPTCY. THERE ARE 100'S OF ACCOUNTS ON THE INTERNET FROM SATURN VUE OWNERS WHO HAVE HAD THE SAME EXPERIENCE. I WOULD EXPECT THE GOVERNMENT TO LOOK INTO THIS AND DO WHAT'S RIGHT. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- LIVONIA , MI
WHILE DRIVING MY 2007 SATURN OUTLOOK DOWN THE HIGHWAY, MY ENGINE LIGHT CAME ON AND MY RPM'S WENT UP. I PULLED TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF AND WAITED A COUPLE OF MINUTES TO SEE IF THE COMPUTER SYSTEM NEEDED TO RESET. I HAVE HAD A FEW ISSUES WITH THIS CAR AND THAT SEEMS TO BE THE SUGGESTED ANSWER IN THE MANUAL. I STARTED TO CAR AND COULDN'T GO FASTER THAN 40MPH. I TRIED REVERSE AND FOUND THAT I DID NOT HAVE ANY REVERSE AT ALL. *TR
Source: NHTSA WEB SITE -
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2008 SATURN OUTLOOK- SANTA FE, NM
I PURCHASED A 2008 SATURN OUTLOOK USED AT APPROXIMATELY 65,000 MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT. THE GM SERVICE DEPARTMENT LOOKED AT IT AND AFTER GLANCING BRIEFLY AT THE COMPUTER MONITOR, IT LOOKED LIKE THE PREVIOUS OWNER HAD MANY ISSUES WITH THE AIRBAG SENSOR, TOO. THEY SAID IT WAS PROBABLY SOMETHING WITH WHERE MY SON WAS SITTING IN THE SEAT (17 YEAR OLD BOY). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- PASSAIC, NJ
I WAS TOLD THERE IS A RECALL HOWEVER BECAUSE I NEVER GOT A LETTER OR HAD PRIOR PROBLEMS THEY WILL NOT REPAIR IT MILEAGE 159 RECALL IS RECALL I DISAGREE WAS I SUPPOSE TO WAIT TO HAVE AN ACCIDENT BEFORE NOTIFYING ME. I LOVE MY SATURN AND ITS ASHAMED THAT GM WON'T TAKE RESPONSIBILITY SATURN WAS A FANTASTIC BRAND. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- SACRAMENTO, CA
THE KEY STICKS IN IGNITION AND THE CAR CAN'T BE TURNED OFF UNLESS THE BATTERY IS DISCONNECTED OR THE FUEL PUMP IS DISCONNECTED. THIS CAUSES A SAFETY HAZARD TO THE AVERAGE USER, LIKE MYSELF, WHO ISN'T AWARE WHAT NEEDS TO BE DONE POSES THE RISK OF BEING SHOCKED OR BURNED TRYING TO TURN OFF THE CAR. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- E. STROUDSBURG, PA
WAS DRIVING ON HIGHWAY APPROX 50MPH AND SPEED DROPPED BELOW 30MPH. I HAD TO IMMEDIATELY TURN ON MY HAZARDS AND MOVED TO THE RIGHT LANE AND EVENTUALLY PULL OVER TO SERVICE ROAD. DROVE CAR AT 10MPH TO A SECURED LOCATION AND HAD IT TOWED TO A MECHANIC IN LOCAL AREA THE NEXT DAY. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- PAINESVILLE, OH
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
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE