SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN OUTLOOK- PERRYVILLE, MD
AS TAKING AN EXIT RAMP, THE TRACTION CONTROL TURNS OFF, THE DRIVER INSTRUMENT PANEL GIVES A BRAKE WARNING. WE TOOK TO THE MECHANIC WHO ADVISED THAT THE BRAKE FLUID WAS LOW. BRAKE FLUID WAS REFILLED, PROBLEM REPEATS ITSELF EVERY 3 MONTHS, APPEARS TO BE LEAKING FROM THE MASTER CYLINDER. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- WASHINGTON, MI
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT DURING HEAVY RAIN, WATER LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE DRAIN WAS CLOGGED AND NEEDED TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- BRIGHTON, IL
I HAD TRANSMISSION PROBLEMS ON MY 2008 SATURN OUTLOOK. WHILE DRIVING THE CAR ONE MORNING IT JUST STOPPED ACCELERATING AND THEN LOCKED UP AND WOULDN'T MOVE. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- DUNFRIES, VA
TL* THE CONTACT OWNS A 2006 SATURN ION3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 02/14/13*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- SEATTLE, WA
OUR 2007 SATURN OUTLOOK EXPERIENCED COMPLETE SYSTEM FAILURE -IE EVERYTHING TURNED OFF WHILE DRIVING - MORE THAN ONCE. AFTER MANY TRIPS, SOME BY TOW TRUCK, TO THE DEALERSHIP SERVICE DEPARTMENT, GM FINALLY RESOLVED THE ISSUE BY REPLACING THE CAR'S COMPUTER. THIS WAS AFTER SEVERAL NEAR DEATH EXPERIENCES DRIVING THE CAR AND SUDDENLY BEING WITHOUT BRAKES OR STEERING. NOW THE CAR LEAKS, FILLING THE FLOOR MATS WITH WATER, SPLASHING THE DRIVER WITH WATER AT EVERY CHANGE OF SPEED. THE SEATBELTS HAVE BLACK MOLD, AND STARTING LAST WEEK, THE CAR ISNT STARTING, LIKELY DUE TO WATER IN THE ELECTRICAL SYSTEM. WE BELIEVE THE WATER COMING OUT OF THE AIR BAG HOLES MAY PREVENT THE AIR BAGS FROM FUNCTIONING PROPERLY IN A CRASH. WE ARE NOT ALONE WITH THESE PROBLEMS. PLEASE SEE ' SATURN LEAKING SUNROOF' FORUM ON EDMUNDS.COM FOR MANY MORE CUSTOMER COMPLAINTS JUST LIKE OURS. WE HAVE BEEN IN TOUCH WITH GM BUT EXPECT TO BE TOLD TO 'GO TO THE DEALER'.. AGAIN. THE CHEVY DEALER WE USE DOES NOT KNOW HOW TO RESOLVE THE ISSUE, DESPITE IT BEING A WIDESPREAD PROBLEM WITH THIS CAR (ALSO THE OTHER MAKES OF THIS SAME MODEL). WE DO NOT BELIEVE THE CAR IS SAFE. THIS CAR WAS A LEMON FROM THE START, BUT NOTHING HAS BEEN DONE ABOUT IT. *TR
Source: NHTSA WEB SITE -
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2007 SATURN ION- MCGAHEYSVILLE, VA
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A CLUNKING SOUND WHEN COMPLETING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- PARKER, CO
REGARDING OUR 2008 OUTLOOK THAT WE PURCHASED IN AUGUST'12 - THE VEHICLE HAS 47K ON IT & HAD 39K WHEN WE PURCHASED IT FROM OUR BANK (A REPO'D CAR). ON 1/25/13 THE TRANSMISSION GAVE OUT LITERALLY IN MY DRIVEWAY. FIVE MINUTES PRIOR TO THAT, I WOULD HAVE BEEN ON A MAJOR HIGHWAY WITH SCHOOL AGED KIDS ON BOARD - I SHUTTER TO THINK OF THE POSSIBILITIES. NO WARNINGS PRIOR TO THIS EVER. (1/28/13) I CONTACTED GMC DIRECTLY, RECEIVED A CLAIM NUMBER FROM THEM, FOLLOWED THAT UP WITH A PHONE CALL TO A TOWING COMPANY & THEN THE GMC DEALERSHIP TO LET THEM KNOW THAT THE VEHICLE WAS ON IT'S WAY. RECEIVED A CALL FROM THE DEALERSHIP - DIAGNOSIS NEWS - WE NEEDED A NEW TRANSMISSION (WE WEREN'T SURPRISED). THE ESTIMATE WASN'T FULLY COMPLETED YET (NEVER A GOOD SIGN) & THEY WOULD CALL LATER WITH THE COST. I MISSED THAT LATER IN THE EVENING - I'D HAD ENOUGH & TALKING ABOUT THIS ISSUE WAS MAKING ME MADDER BY THE MINUTE. HOW CAN YOU CLAIM TO DO SUCH 'RIGOROUS TESTING' ON YOUR VEHICLES & THEN HAVE TRANSMISSION FAILURE HAPPEN IN A MATTER OF MINUTES WITHOUT ANY WARNING WHATSOEVER!! (1/29/13) I WAS INFORMED OF THE COST (I NEARLY HIT THE FLOOR) BUT WAIT - THEY WERE OFFERING A 10% DISCOUNT & I COULD GET A $200 VISA REBATE FROM GM - LIKE I'D WON A PRIZE OR SOMETHING. IS THIS SUPPOSED TO MAKE IT BETTER?! HOW ABOUT STANDING BEHIND YOUR PRODUCT?! IT WOULD SEEM TO ME THAT GM HAS A PROBLEM WITH THEIR TRANSMISSIONS JUST BASED ON THE MANY POSTS ON EDMUNDS & ONLINE - PERHAPS A RECALL IS IN ORDER. I WAS THE ONE WHO PURSUED MY FORD HUSBAND WITH "LET'S GIVE A GMC CAR A TRY, IT'S AMERICAN MADE TOO. SO MUCH FOR THAT - SHAME ON ME. THIS IS SO WRONG TO HAVE TO REPLACE THIS TRANSMISSION AT THIS POINT & HAVING TO PAY FOR IT PAY FOR IT ENTIRELY ONLY ADDS INSULT TO INJURY! SHAME ON ME - NO - SHAME ON YOU GMC!! *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- FREMONT, CA
WHILE ENTERING I-880 @ 45 MPH INCREASED SPEED TO 60 MPH TO GET INTO THE FLOW OF TRAFFIC. CAR ACCELERATED TO 70-80 MPH. ATTEMPTS TO SLOW THE CAR DOWN BY STEPPING ON BRAKE DID NOT WORK BUT THE CAR CONTINUED TO ACCELERATE TO 80-85 MPH. I HAD TO SWITCH LANES TO NOT HIT CAR IN FRONT. ALL ATTEMPTS TO BRAKE DID NOT SLOW THE CAR DOWN. STEPPING ON THE GAS PEDDLE NUMEROUS TIMES FINALLY ALLOWED THE CAR TO SLOW DOWN. INITIALLY BELIEVING CAR WAS IN CRUISE CONTROL I DID NOTHING. THIS HAPPEN 3 MORE TIMES WHEN I WOULD ACCELERATE TO PASS A CAR ON THE FREEWAY AND ONCE ON A PRIVATE ROAD. THE LATTER WAS DONE INTENTIONALLY, LATE AT NIGHT, TO ASSURE MY MIND IT WAS REALLY HAPPENING. CAR IS IN THE DEALER NOW AND THEY ARE TELLING ME NOTHING IS WRONG WITH IT. THIS NEEDS TO BE DOCUMENTED SINCE THIS APPEARS TO BE A VERY SERIOUS SAFETY CONCERN WHEN A DRIVER HAS NO CONTROL OF THE VEHICLE AND GIVEN THE CIRCUMSTANCES A LOT OF LIVES SEEM TO BE AT RISK INCLUDING MY OWN. THIS SEEMS TO BE THE ONLY PLACE TO FILE THIS INFORMATION SINCE DEALER STATED THAT CONSUMER COMPLAINT CANNOT BE FILED SINCE SATURN NO LONGER MAKES VEHICLES. AS I STATED TO DEALER SATURN IS COVERED UNDER GMC. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- CLERMONT, GA
THE SUNROOF IS LEAKING WATER. HAD TO TAKE IT TO THE DEALER SEVERAL TIMES BEFORE THEY SAY THEY FIXED THE PROBLEM. I DO NOT BELIEVE IT IS FIXED. THIS ISSUE OF LEAKING SUNROOFS/ MOON ROOFS HAS CAUSED NUMEROUS PROBLEMS IN THE SAME MAKE/MODEL VEHICLES AND THE LEAKS CAUSED ELECTRICAL PROBLEMS, MOLD ETC. IN THESE VEHICLES. I WILL NOT DRIVE MY VEHICLE ON DAYS IT LOOKS LIKE IT MIGHT RAIN FOR FEAR IT WILL LEAK AGAIN. AS I UNDERSTAND THIS PROBLEM CANNOT BE "FIXED" AND IT IS ONLY A MATTER OF TIME BEFORE MINE LEAKS AGAIN. MY VEHICLE ONLY HAS APPX 36000 MILES ON IT. I SHOULD NOT BE AFRAID OF DRIVING MY VEHICLE. I WANT MY MONEY BACK. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- PINCKNEY, MI
THE VEHICLE STARTING JERKING AND LUNGING AT LOW SPEEDS. VEHICLE'S ENGINE STARTED REVVING IN BETWEEN SHIFTING GEARS AND WOULD THEN JERK INTO GEAR. AT TIMES VEHICLE TRANSMISSION WOULD NOT ENGAGE IN REVERSE. THE DEALERSHIP HAD TO REPLACE THIRD, FIFTH AND REVERSE GEARS. *TR
Source: NHTSA WEB SITE