SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - BEARDEN, AR

    WHEN I DRIVER MY VEHICLE THE STEERING STIFFER UP AS I DRIVER IT DOWN THE ROAD. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - NITRO, WV

    I HAVE A 2006 SATURN ION 2.2. THE FIRST TIME THE POWER STEERING WENT OUT ON DECEMBER 14TH I WAS GOING ABOUT 45MPH. THE THIRD TIME IT WENT OUT I WAS GOING ABOUT 70MPH ON THE INTERSTATE. THE FIRST TIME I CALLED THE DEALERSHIP THEY STATED THAT IT WOULD BE $61.00 TO RUN A DIAGNOSTIC ON THE CAR. I DIDN'T HAVE THE EXTRA CASH AT THAT TIME SO I DECIDED TO WAIT. ON DECEMBER 31ST, 2012, THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER, HE TOLD ME TO BRING THE CAR IN THAT DAY. THEY REPLACED THE POWER STEERING MOTOR. ON MY WAY TO WORK ON WEDNESDAY JANUARY 2, 2013 THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT IT WOULD COST $61.00 TO HAVE THE DIAGNOSTIC RAN. I FEEL AT THIS POINT I HAVE NO OTHER ACTION BECAUSE I CAN NOT KEEP DRIVING THIS CAR IN THIS CONDITION. I, HOWEVER, DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSTIC WHEN GM KNOWS THAT THERE ARE ISSUES WITH THE POWER STEERING. I FEEL THAT THE CONSUMER IS BEING TAKEN BY GM. I HAVE ALWAYS OWNED GM VEHICLES BUT THIS WILL PROBABLY BE MY LAST ONE. I REALIZE THAT MY CAR HAS OVER 70,000 MILE ON IT BUT IF GM KNOWS THERE ARE ISSUES THEN WHY SHOULD I HAVE TO PAY FOR THEIR PROBLEM. I HAVE ALSO READ OTHER POSTS THAT STATES THIS COULD ALSO BE ELECTRICAL. IF GM KNOWS THAT IT MAYBE ELECTRICAL THEN WHY ARE THEY NOT TRYING TO FIX THE PROBLEM. WITHIN THE FIRST TWO YEARS THAT I OWNED THIS CAR I HAD TO HAVE THE IGNITION REPLACED 5 TIMES. ANY ASSISTANCE YOU CAN GIVE ME IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - DAVISON, MI

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL SMELL ODOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE FUEL PUMP AND THE DEALER WAS NOTIFIED OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THERE HAD BEEN A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 12V459000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE RECALL DID NOT INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS 119,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN SL
    - CALHOUN, GA

    WHILE GOING FROM A PARKED POSITION TO DRIVING. THE CAR SHIFTED GEARS VERY HARD TO THE POINT IT RATTLED THE WHOLE CAR. I STOPPED DRIVING AND CHECKED THE ENGINE AND ALL FLUID LEVELS. EVERYTHING SEEMED FINE. AS I PULLED OFF AGAIN IT DID THE SAME THING EACH TIME THE AUTOMATIC TRANSMISSION SHIFTED GEARS, THIS TIME HARDER. THE MECHANIC AT WORKED TESTED THE COMPUTER AND IT REGISTERED A PROBLEM WITH THE EGR VALVE AND AN UNKNOWN CODE. WHEN I CALLED A CERTIFIED SERVICE CENTER THEY SAID THEY HAVE SEEN THIS A BUNCH OF TIMES AND THAT IT IS A COMMON PROBLEM. WITH THIS IS A COMMON PROBLEM, WHERE IS THE RECALL TO GET IT FIXED. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - SURPRISE, AZ

    KEY LOCKS UP IN IGNITION AND WILL NOT TURN TO OFF POSITION. KEY IS STUCK AND WILL NOT RELEASE FROM IGNITION. TO GET KEY OUT CAR MUST BE TURNED TO ON POSITION AND BACK OFF AGAIN. FRIENDS OF OURS ALSO HAD A SATURN ION FROM 2005 AND THEY HAD THE SAME ISSUE. THE KEY WOULD BECOME STUCK IN THE IGNITION AND THEY WOULD HAVE TO START THE CAR AND TURN IT OFF (SOMETIMES SEVERAL TIMES) TO GET THE KEY OUT. OUR WORRY IS THAT THE PROBLEM WILL BECOME MORE EXTREME AND DANGEROUS WHERE WE CANNOT TURN THE CAR OFF (AS I HAVE READ IN OTHER COMPLAINTS) AS WELL AS NOT BEING ABLE TO EVENTUALLY FREE THE KEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED AND FIXED! *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN RELAY
    - HOUSTON, TX

    ON DECEMBER 17 2012 I WAS ON MY WAY BACK TO A CUB SCOUTS CHRISTMAS PARTY. I WAS GOING THROUGH A GREEN LIGHT MY 2007 7 SATURN RELAY STARTED LOOSING POWER.I CALLED MY DAD TO PULL ME IN TO HIS HOUSE. I STARTED TO ELIMINATING EVERY THING POSSIBLE TRYING. SO I DROPPED THE FUEL TANK AND PULLED THE FUEL PUMP OUT THE FUEL WAS EMPTY.WHEN THE FUEL GAUGE SAID IT STILL HAD 1/4 TANK OF GAS IN THE TANK. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - ROCKTON, IL

    I WAS DRIVING ON THE INTERSTATE (I90) NEAR ROCKFORD IL WHEN ALL OF THE SUDDEN MY SIDE CURTAIN AIR BAGS DEPLOYED. THERE WAS NO ACCIDENT AND THE FRONT AIR BAGS DID NOT DEPLOY. THE SEAT BELTS LOCKED UP AND THE LIGHTS STARTED FLASHING. THIS ISSUE HAS NOT BEEN RESOLVED THROUGH GM. MY INSURANCE COMPANY SAYS THEY WONT FIX IT BECAUSE IT WAS NOT IN AN ACCIDENT. GM HAS NOT BEEN HELPFUL AT ALL. GM HAD AN INDEPENDENT INVESTIGATOR OUT. THE INVESTIGATOR SAID IT WAS OBVIOUS IT WAS NOT IN AN ACCIDENT. GM HAS BEEN VERY VAGUE IN ITS RESPONSE. ONLY SAYING THAT THEY BELIEVE THE AIR BAG SYSTEM IS OK, "SOMETHING MUST HAVE MADE IT GO OFF". *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - ESCONDIDO , CA

    WHEN STARTING THE SATURN ON A COLD MORNING, THE IGNITION FAILS TO START THE CAR. I GET A SERVICE MESSAGE. AFTER WAITING ABOUT 10 MINUTES THE CAR WILL START AS IF THE SECURITY WAS RESETTING ITSELF. I'VE READ SEVERAL COMPLAINTS OF THIS PROBLEM ON THE INTERNET. GM WILL NOT OWN UP TO A FAULTY PRODUCT THAT LEAVES SATURN OWNERS COMPLETELY STRANDED. THIS PROBLEM OCCURS AT RANDOM TIMES, EVEN ON WARM DAYS. A RECALL MUST BE APPROVED FOR THIS MASSIVE SAFETY PROBLEM. IT'S A SAFETY CONCERN BECAUSE IN AN EMERGENCY THE CARS SHOULDN'T HAVE TO SIT FOR AN ADDITIONAL TEN MINUTES OR STALL OUT IN UNSAFE AREAS. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER THIS IGNITION SWITCH INSIDE OF THE STEERING COLUMN HAS BEEN REPLACED BASED ON HUNDREDS OF TESTAMENTS. I HAVE REPLACED MY STATER AND BATTERY BEFORE REALIZING THE PROBLEM WAS A FAULTY IGNITION SWITCH THAT NUMEROUS OTHER SATURN OWNERS HAVE HAD THE UNPLEASANT EXPERIENCE OF DEALING WITH. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - FENTON, MO

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS MOVED TO THE SHOULDER AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - HAVERTOWN , PA

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK ON THE FUEL PUMP THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE