SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - UNION, KY

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. A LARGE AMOUNT OF FUEL LEAKED ONTO THE GROUND CONTINUOUSLY. THE FAILURE OCCURRED DURING EXTREMELY HOT WEATHER TEMPERATURES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL PUMP MODULE WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - SHELBYVILLE, TN

    MY KEY IS LOCKED IN THE IGNITION IN THE ON POSITION, AND WILL NOT TURN TO OFF, THE ONLY WAY TO TURN OFF THE VEHICLE IS TO STALL IT , AND DISCONNECT THE BATTERY WIRES TO KEEP THE BATTERY FROM DRAINING DOWN TOO MUCH. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - MILWAUKEE, WI

    THIS VEHICLE HAS A PROBLEM WITH LEAKING WATER WHEN IT RAINS! WATER WILL LEAK FROM THE SUNROOF AND POOL IN THE PASSENGER FRONT SEAT FOOT WELL. IT WILL FILL THE GLOVE BOX AND THE FOOT WELL. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE PROBLEM EVERY YEAR SINCE IT HAS BEEN OWNED BY US. WE RECENTLY WERE OUT OF TOWN AND HAD TO LET THE VEHICLE SIT OUTSIDE WHILE WE WERE AWAY. WHEN WE ARRIVED BACK FROM OUR TRIP THE VEHICLE WAS FILLED WITH WATER IN THE FOOTWELL OF THE PASSENGER SIDE. ALL OF THE WINDOWS WERE STEAMED UP, AND THE TEMPERATURE OUTSIDE WAS AROUND 95 DEGREES, SINCE THEN IT HAS CONTINUED TO RAIN AND I HAVE HAD TO SHOP VAC OUT THE STANDING WATER. THE BIGGEST PROBLEM IS THE MOLD THAT HAS BEGUN TO GROW IN THE CAR. THE GLOVE BOX HAS FILLED WITH WATER AND RUINED EVERYTHING IN IT. THERE HAVE BEEN MULTIPLE WARNING LIGHTS THAT HAVE COME ON SINCE SUCH AS "CHECK AIRBAGS" WHICH I HAVE PERSONALLY SEEN WATER LEAK FROM. THIS IS NO LONGER A SAFE VEHICLE FOR ME, MY WIFE , OR MY THREE YOUNG CHILDREN. I HAVEN'T BEEN ABLE TO REACH ANYONE OTHER THAN THE DEALER TO EXPRESS MY CONCERN. I LOVE THE VEHICLE BUT MY FAMILY'S HEALTH IS PRIORITY. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - ANAHEIM, CA

    OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MAYS LANDING, NJ

    WAS DRIVING ON PARKWAY WHEN STARTED TO GO ON OFF RAMP CAR STARTED TO PEEP AND ON DASH BOARD IT SHOWED PWR STRP AND THAN ENGINE LIGHT CAME ON STEERING WHEEL GOT HARD TO MANEUVER. IF U TURN OFF CAR FOR 15 MINUTES LIGHT IS OFF ON DASH BUT IT WILL COME ON AGAIN AFTER DRIVING FOR 2 OR 3 MILES. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - SPRINGFIELD , PA

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A CRACK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON RECALL NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,214.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - ALTADENA, CA

    TODAY 8/8/12, I JUMPED INTO MY 2004 SATURN ION AT 5PM AFTER WORK & IMMEDIATELY NOTICED THAT I COULD NOT TURN MY WHEEL AS I EXITED THE PARKING LOT, I HAD TO SWERVE HARD TO MY RIGHT TO BY AVOID A COLLISION WITH TWO CARS FROM THE OPPOSITE DIRECTION. I WAS TERRIFIED! MY DISPLAY SHOWED "PWR STR" I HAD NEVER SEEN THAT BEFORE, I LEFT MY CAR DIAGONALLY PARKED, SINCE IT WOULD NOT MOVE WENT FOR ASSISTANCE, A PASSERBY LOOKED UNDER MY HOOD FOR A WHILE THEN TURNED MY CAR ON AND THE DISPLAY WAS BACK TO MILEAGE AND MY WHEEL WAS WORKING FINE!! I DROVE MY CAR HOME AND IMMEDIATELY STARTED TO DO SOME RESEARCH TO FIND OUT WHAT IT COULD BE AND HOW I COULD FIX IT, I FIND OUT THAT THEIR IS A KNOWN PROBLEM WITH THE POWER STEERING! I HAVE NOT RECEIVED ANY LETTERS AT ALL. MY CAR HAS BEEN RELIABLE UP UNTIL NOW. IT HAS CLOSE TO 150K MIL (MILEAGE IS AN ESTIMATE ON THIS FORM) SINCE THIS APPEARS TO BE A GM PROBLEM, WHAT ARE MY OPTIONS? THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MIAMI, FL

    THE IGNITION LOCK CYLINDER IN MY VEHICLE SEIZED UP - MY CAR WAS RUNNING, AND I WAS UNABLE TO TURN THE KEY OR TURN THE CAR OFF, THOUGH I CAN REMOVE THE KEY AND THE CAR STAYS RUNNING. THE KEY IS STILL STUCK TO "ON" AND THE ONLY WAY I'M ABLE TO TURN THE CAR OFF IS TO STALL IT (MANUAL TRANSMISSION) AND PULL THE BATTERY FUSE. FROM READING FORUMS ON THIS PROBLEM I KNOW THIS IS A VERY, VERY COMMON PROBLEM FOR SATURN IONS. THIS PART ABSOLUTELY NEEDS TO BE RECALLED. IN THE MEANTIME, TO SAVE HUNDREDS AT THE DEALER I WILL HAVE TO REPLACE THE PART MYSELF. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - LISBON, NY

    I WAS DRIVING MY DAUGHTER TO HAIR APPOINTMENT, TAKING A SHARP CURVE AND ALL OF A SUDDEN I HEARD A NOISE, AND I LOST ALL STEERING, WE VEERED OFF OF ROAD AND I GOT THE VEHICLE STOPPED. WE WERE VERY LUCKY THEIR WAS NOBODY COMING THE OPPOSITE WAY, OR A LITTLE FARTHER UP ROAD WAS A GULLY!! THE PINION WAS TOTALLY STRIPPED OUT FROM RACK. IT REALLY WAS A SERIOUS UNSAFE SITUATION! AND I SEE I AM NOT THE ONLY PERSON TO EXPERIENCE THIS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - SUMMERVILLE, SC

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED UPON STARTUP. ALL OF THE ELECTRICAL COMPONENTS WERE OPERABLE HOWEVER, THE VEHICLE RESISTED START-UP ATTEMPTS. THE CONTACT HAD THE VEHICLE TOWED TO THE VEHICLE FOR INSPECTION HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR INSPECTION AND REPAIR. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE