SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN ION- ANTIOCH, CA
POWER STEERING WARNING LIGHT CAME ON. POWER STEERING FAILED. RECEIVED RECALL INFORMATION IN THE MAIL FROM SATURN FOR POWER STEERING MOTOR, HAD IT REPLACED BY CERTIFIED SERVICE CENTER. ONE WEEK LATER, THE SAME POWER STEERING FAILURE OCCURRED. UPON TAKING IT BACK TO THE SAME SERVICE CENTER, I WAS TOLD THE ENTIRE POWER STEERING COLUMN NEEDED REPLACEMENT BUT WAS NOT COVERED BY THE RECALL. I WAS QUOTED $1100 FOR THE REPAIR. THE POWER STEERING FAILURE IS EXTREMELY UNSAFE. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- WATSONVILLE, CA
EVERY TIME FUEL IS SLIGHTLY BELOW A QUARTER TANK THE ENGINE STALLS AS IF THE CAR IS RUNNING OUT OF GAS AND THE CARS DRASTICALLY REDUCES SPEED WITH MINIMUM POWER. ALSO, AFTER THE INCIDENT OCCURRED I WENT ONLINE TO RESEARCH THE PROBLEM AND FOUND OUT THAT THE VEHICLE HAD BEEN RECALLED FOR FUEL PUMP PROBLEMS AS WELL AS LIGHTING IRREGULARITIES. FURTHERMORE, AS I CONTINUED USING MY VEHICLE THE IGNITION SWITCH CYLINDER BROKE CAUSING THE KEY TO BE STUCK AND WAS UNABLE TO TURN OFF THE IGNITION OF THE CAR. LUCKILY, I HAVE A STICK SHIFT TRANSMISSION AND WAS ABLE TO TURN OFF THE CAR BY PUTTING IT INTO 4TH GEAR AND LETTING GO OF THE CLUTCH TO TURN OFF THE IGNITION. UNFORTUNATELY, THE CAR BATTERY REMAINS ON AND IN ORDER TO COMPLETELY TURN OFF THE CAR I HAVE TO DISCONNECT THE BATTERY CABLE SO THE BATTER LIFE IS NOT DRAINED. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- DELAWARE, OH
WHILE TRAVELING HOME FROM A VACATION, MADE A BRIEF STOP, ONCE THE CAR REACHED 35 MPH THE TRANSMISSION SLIPPED AND WE LOST ALL ABILITY TO ACCELERATE. ENGINE RPMS WOULD INCREASE WITH NO ACCELERATION, ENGINE TEMPERATURE SPIKED. COASTED TO A STOP ON SIDE OF ROAD AND CHECKED FLUID LEVELS.AFTER RESTARTING, HAD LOST 3RD, 5TH AND REVERSE. DROVE CAR 10 MILES IN 2ND GEAR TO ONLY REPAIR SHOP IN 50 MILE RADIUS. MECHANIC HOPED FOR BAD SOLENOID BUT UNFORTUNATELY THE ENTIRE TRANSMISSION WAS DAMAGED. 3 MONTHS OUT OF WARRANTY, GM WILL NOT ASSIST FINANCIALLY. NEW GM TRANSMISSION REPLACED IN VEHICLE $3200 LATER. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- PORTLAND, ME
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED THE VEHICLE TO THE SHOULDER AND REALIZED THAT THE POWER STEERING HAD ALSO FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 7/31/12 *CN THE CONSUMER STATED THE VEHICLE SUDDENLY LOST POWER STEERING AT A HIGH SPEED OF 65 MPH. IT WAS DIFFICULT TO TURN OFF THE ROAD, BUT HE MANAGED TO DO SO. IT OCCURRED AGAIN AT SLOWER SPEEDS, TOO. THE CONSUMER STATED HE READ ONLINE THAT STOPPING THE VEHICLE, AND TURNING IT OFF WOULD RE-ACTIVATE THE POWER STEERING FOR AWHILE. THE DEALER REPLACED THE POWER STEERING MOTOR FREE OF CHARGE. UPDATED 08/01/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING SYSTEM SEIZED, CAUSING THE CONTACT TO HAVE DIFFICULTY IN STEERING THE VEHICLE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE POWER STEERING SYSTEM WORKED NORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT THERE WAS A FAULTY POWER STEERING SYSTEM THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 103,198.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 SATURN ION- RENO, NV
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 30 MPH UP A MOUNTAIN WHEN A WARNING LAMP ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO HAD NOT BEEN ABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- TEXARKANA, TX
SUNROOF LEAKING WATER INTO THE PASSAGE COMPARTMENT AND DOWN THE FRONT FIREWALL AND GLOVE BOX COMPARTMENT. WATER ENTERED INTO THE COVER THAT HIDES THE FRONT A/C BLOWER MOTOR. MOTOR IS SITTING IN 1-2 INCHES OF WATER. MOTOR STARTING TO CORRODE AND STOPPED WORKING. LUCKY THERE WASN'T A FIRE. FOUND UTUBE VIDEO DESCRIBING HOW TO FIX THIS PROBLEM. REMOVED COVER TO BLOWER AND FREED UP BLOWER MOTOR CORROSION. ORDERED A REPLACEMENT BLOWER MOTOR. DRILLED 2 HOLES IN THIS COVER TO ALLOW FUTURE WATER COLLECTION A DRAINAGE ROUTE OUT OF THIS COVER. SUNROOF NEEDS RECALLED AND BLOWER MOTORS NEED RECALLED AS WELL. HTTP://YOUTU.BE/FNYKJLHUSXI COST TO REPAIR THIS WAS $78 FOR PART AND ABOUT 1 HOUR LABOR. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- EASTLAKE, OH
THE KEY GETS STUCK IN THE IGNITION, THIS HAS BEEN A PROBLEM FOR 2 YEARS, OFTEN HAVE TO LEAVE THE CAR WITH THE KEY IN (THIS IS VERY UNSAFE). TODAY THE KEY WAS STUCK AND WOULD NOT TURN, I COULD NOT TURN THE CAR OFF --- THIS IS AN EXTREMELY UNSAFE SITUATION. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- UNIONTOWN, OH
I DISCOVERED THAT MY CAR HAD A CRACK IN THE FUEL PUMP AFTER SMELLING FUEL AND NOTICING THAT I HAD LOST FUEL. AFTER TAKING IT TO GET LOOKED AT, THE MECHANIC SAID THERE WAS A RECALL ON THIS PROBLEM. WHEN LOOKED INTO FURTHER, HOWEVER, THE RECALL IS ONLY GOOD FOR CARS MANUFACTURED IN OR CURRENTLY REGISTERED TO A FEW STATES LOCATED IN THE SOUTH. AFTER RESEARCHING THE RECALL AND READING THE SUMMARIES, THOUGH, MY SCENARIO IS EXACTLY THE SAME AS THE SUMMARY PROVIDED. MY CAR HAS A TITLE FROM OHIO AND IS CURRENTLY REGISTERED IN OHIO. IT DOESN'T MAKE SENSE THAT ONLY CARS IN CERTAIN STATES ARE ALLOWED THE RECALL. IF WEATHER IS THE DECIDING FACTOR, OHIO'S WEATHER FOR THE PAST COUPLE OF WEEKS, WHEN THIS PROBLEM STARTED, HAS BEEN HITTING 100 DEGREES. I AM VERY DISSATISFIED WITH THE RECALL STIPULATIONS AND THE LIMITED INFORMATION REQUIRED. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- AKRON , OH
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE WATER PUMP, CONTROL ARM BUSHING AND THE AIR CONDITIONING COMPRESSOR, WHICH WAS FOUND TO BE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 52,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE