SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN ION- FREMONT, OH
OUR SON HAD MY WIFE'S 2006 SATURN ION AT COLLEGE 200 MILES FROM HOME. GAS DRIPPING FROM UNDERNEATH CAR, IMMEDIATELY TOLD HIM TO TAKE IT TO DEALER. DEALER CONFIRMED FUEL TANK RETURN LINE CRACKED. REMOVED FUEL TANK AND REPLACED FUEL MODULE ASSEMBLY. TOTAL BILL 685.63. CAN NOT GET NO SATISFACTION FROM SATURN ON THE RECALL OF THIS VEHICLE. WHAT DIFFERENCE WHAT STATE THIS OCCURS IN. NHTSA #09V419000. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- DELTONA , FL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING 40 MPH WHEN SHE HEARD A DINGING SOUND AND THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE CONTACT WAS ABLE TO PULL OVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- DUSON, LA
FRONT HEADLIGHT HARNESSES ARE MELTING. NO HEADLIGHT WORKING BECAUSE OF WIRES MELTING. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- PERU, ME
IGNITION KEY CYLINDER FAILURE: THE KEY WOULD TURN BUT NOT ADVANCE BEYOND "RUN" TO START THE ENGINE. AFTER REPLACING THE KEY CYLINDER THE IGNITION KEY WORKS BUT THE IGNITION SWITCH PASSLOCK SYSTEM WOULD NOT ENGAGE; SATURN WAS FAULTED WITH THE EASE OF THEFT OF THEIR VEHICLES PROMPTING THEIR INITIATION OF THE FAILURE-PRONE PASSLOCK SYSTEM. THIS OWNER WORKS IN HIGH RISK/DANGEROUS AREA ON A FEDERAL FACILITY. FORTUNATELY THIS TIME THE INCIDENT OCCURRED AT HOME AFTER DRIVING FROM THAT FACILITY. WE NOTED THERE ARE MANY HUNDREDS OF COMPLAINTS FILED AGAINST GM FOR THIS DEFECT, MANY WITH PERSONAL/PROPERTY RISK AS NOTED HERE, BUT NOTHING HAS BEEN DONE. IF THIS RECURS WITH PERSONAL DAMAGE WE GUARANTEE THERE WILL BE A SIGNIFICANT CLASS ACTION SUIT FILED AGAINST GM WHICH IS LIKELY TO BE HIGHLY SUCCESSFUL; WE ARE SEEKING THE ADVICE OF OUR ATTORNEYS. WE WILL NOT DIVULGE ANY OTHER SUCH OR RELATED INFORMATION AT THIS TIME. WE ADDITIONALLY NOTED TO DATE NOTHING HAS BEEN DONE BY GM TO CORRECT THIS PROBLEM, VIS-A-VIS IN A RECALL OR REFUND FOR TIME/MATERIAL/LABOR OR PERSONAL TIME LOST, OTHER THAN TO DISCONTINUE THE SATURN BRAND. IT HAS BEEN DIFFICULT TO FIND SUITABLE SERVICE OF ANY KIND, MAINLY BECAUSE GM DEALERS REFUSE TO WORK ON SATURNS: "WE HATE THOSE CARS". AT THIS POINT THE REPROGRAMMING FEATURE OF THE DYSFUNCTIONAL PASSLOCK SYSTEM DOES NOT WORK. THE VEHICLE WILL HAVE TO BE TOWED 39 MILES TO A DEALERSHIP. *TR
Source: NHTSA WEB SITE -
1997 SATURN SL- CINCINNATI , OH
TL* THE CONTACT OWNS A 1997 SATURN SL. THE CONTACT STATED THAT HE WAS REVERSING FROM A RESIDENTIAL DRIVEWAY WHEN HE SHIFTED TO FIRST GEAR AND THE SHIFTER CABLE BECAME DETACHED FROM THE SHIFTER LEVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THEY HAD TO REPLACE TWO SHIFTER CABLES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 127,000. UPDATED 7/26/12 *CN THE CONSUMER STATED THE ROOT OF THE PROBLEM WAS THE FAILURE OF A SMALL PLASTIC BUSHING USED TO JOIN THE SHIFTING LEVER TO THE SHIFTING CABLE IN A MANUAL TRANSMISSION. WHEN THE BUSHING FAILED, THE SHIFTING CABLE FELL OFF THE SHIFTING LEVER WHICH LEFT THE CONSUMER UNABLE TO SHIFT GEARS. THE CONSUMER STATED THE FAILURE HAPPENED WHILE HE WAS STOPPED IN HIS DRIVEWAY. THE DEALER WOULD NOT REPLACE THE BROKEN BUSHING, BUT INSTEAD REPLACED THE ENTIRE CABLE AS WELL AS AN ADJOINING CABLE. UPDATED 08/06/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 SATURN ION- MECHANICVILLE, PA
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC WHO ADVISED THAT THERE WAS A PROBLEM WITH THE IGNITION. THE IGNITION WAS REPLACED. THE CONTACT CONTINUED TO HAVE THE SAME PROBLEM AFTER THE REPAIRS. THE CONTACT NOTIFIED THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT ALSO CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- BAKERSFIELD, CA
COULD NOT SHUT CAR OFF, KEY IS LOCKED IN IGNITION, COULD NOT GET KEY OUT OF IGNITION. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- WASHINGTON , DC
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PARKING HIS VEHICLE ALL OF THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP MALFUNCTIONED. AS A RESULT, THE PUMP AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,498. UPDATED 8/6/12 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- ALLENTON , MI
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM HER DRIVEWAY. THE POWER STEERING WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT THE VEHICLE OFF AND THE VEHICLE RESUME AS NORMAL UPON RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 147,294.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- CHICAGO, IL
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO RECALLS RELATED TO FUEL LEAKS CAUSED BY A FAULTY HOSE ON THE FUEL PUMP. *TGW THE CONSUMER WAS INFORMED THERE WAS NO RECALL IN THE STATE HE RESIDES IN. *JB
Source: CONSUMER LETTER