SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN VUE
    - ARCOLA , IL

    TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE STEERING RACK, COLUMN AND THE MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - MILWAUKEE, WI

    WHILE DRIVING ALONG W/CRUISE CONTROL ON IT SUDDENLY SHUTS OFF, AND MY BRAKE LIGHTS COME ON WITHOUT APPLYING MY BRAKES, THE BRAKE LIGHTS STAY ON UNTIL I APPLY MY BRAKES THEN WITH MY FOOT ON THE BRAKE THE LIGHTS GO OFF I TAKE MY FOOT OFF THE BRAKE & THE BRAKE LIGHTS GO ON & STAY ON UNTIL I APPLY THE BRAKES AGAIN & THE CRUISE WILL NOT WORK WHEN THE BRAKE LIGHT ARE ON & WHEN I FIRST START THE CAR I HAVE TO PUSH REAL HARD ON THE BRAKE PEDAL TO GET THE CAR OUT OF PARK. THIS HAS BEEN HAPPENING ALMOST EVERYDAY FOR MONTHS NOW. I'VE HAD MECHANICS CHECK IT OUT THEY REPLACED STOP LIGHT SWITCH & CLEANED CONTACTS & RESET COMPUTER BUT NOTHING WORKS, GENERAL MOTORS SHOULD HAVE TO CORRECT THIS PROBLEM BEFORE SOMEBODY GETS IN A BAD ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - WESTMINSTER, MD

    I HAD SMELLED A VERY STRONG GAS ODOR IN MY CAR AND CONTACTED GM/SATURN CUSTOMER SERVICE ON NOVEMBER 28, 2012 IN REGARDS TO THE SMELL AND TO FIND OUT IF MY CAR WAS INCLUDED IN A RECENT RECALL FOR THE FUEL PUMP. I WAS TOLD THAT THE FUEL PUMP RECALL WAS ONLY INCLUDED IN CERTAIN STATES AND MY STATE WAS NOT INCLUDED. I TOOK MY CAR TO MY MECHANIC ON 12/14/12 AND THEY CONFIRMED THAT MY CAR SMELLED OF GAS DUE TO A FAULTY FUEL PUMP AND IT NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE FUEL PUMP FAULTS WERE DUE TO BEING IN STATES THAT HIGH HEAT. I LIVE IN MARYLAND AND THE FUEL SMELL CAME ABOUT DURING THE SUMMER WHICH IS VERY HOT IN THE STATE. I CONTACTED GM BECAUSE I FEEL THAT I SHOULD BE REIMBURSED FOR A FAULTY FUEL PUMP SINCE IT IS A FIRE AND SAFETY HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - PARLIN, NJ

    THIS IS THE THIRD TIME IN 2 YEARS I'VE HAD A HEADLIGHT FAILURE WITH MY 2008 SATURN OUTLOOK. FIRST INCIDENT OCCURRED IN 2010, AND MOST RECENTLY A FEW DAYS AGO IN JAN 2013. THERE SHOULD BE NO REASON FOR THESE HEADLIGHTS TO FAIL SO FREQUENTLY. THEY NEED TO BE IMPROVED SO IT DOES NOT KEEP HAPPENING. IT IS A COSTLY REPAIR AND COULD BE DANGEROUS IF BOTH FAIL WHILE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - BURNSVILLE, MN

    STARTED CAR AFTER WORK, RIGHT HEADLIGHT DID NOT COME ON. TOOK IT INTO THE SHOP, HAD IT REPLACED, $165. TWO WEEKS LATER LEFT HEAD LIGHT WENT OUT. A WEEK AFTER, RIGHT HEADLIGHT WENT OUT AGAIN. TOOK CAR INTO SHOP AND PAID DOUBLE FOR BOTH TO BE REPLACED. ONE MONTH LATER LEFT HEADLIGHT WENT OUT AGAIN. WAS TOLD BY MECHANIC THAT HARNESS FOR HEADLIGHT HAD MELTED AND NEEDS REPLACING AS WELL. HAVE INVESTED ALMOST $700 IN HEADLIGHT REPAIR IN 12 WEEKS. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - FONTANA, WI

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT A FOREIGN OBJECT HAD BECOME FRACTURED INSIDE OF THE IGNITION SWITCH. THE DEALER REPLACED THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - DELAND, FL

    2003 SATURN ION. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF THE AIR BAG LIGHT AND DOOR LOCKS. *SMD THE CONSUMER STATED ALL OF A SUDDEN THE DOORS UN-LOCKED, THE FLASHER STARTED TO FLASH AND THE AIR LIGHT ILLUMINATED. SHE IMMEDIATELY PULLED INTO A NEARBY GARAGE AND ASKED FOR ASSISTANCE. THE SOLUTION AT THAT TIME WAS TO TURN OFF THE ENGINE AND THEN RE-START IT. THE SECOND INCIDENT OCCURRED ON NOVEMBER 16TH. THE CONSUMER WAS INFORMED THE PART REQUIRED WAS A SENSOR DIAGNOSTIC MODULE, AT A COST OF $ 399.99. HOWEVER, THE PART WAS NO LONGER AVAILABLE. IT WAS RECOMMENDED BY THE MECHANIC, THAT A PART TRY TO BE LOCATED AT A JUNK YARD.

    Source: CONSUMER LETTER
  • 2005 SATURN ION
    - HORIZON CITY, TX

    THE POWER STEERING FAILED WHILE DRIVING THE CAR AND A MESSAGE APPEARED ON THE DRIVER'S INFORMATION PANEL; I HAD TO APPLY A LOT OF FORCE ON THE STEERING WHEEL IN ORDER TO CONTROL THE CAR. THIS IS HAPPENING NOW EVERYTIME I DRIVE THE CAR AND IT HAPPENS RANDOMLY WHILE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - PROVO, UT

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - LANS DOWNE, PA

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE DOOR LOCKS WOULD OPEN AND CLOSE ON THEIR OWN. IN ADDITION, HE NOTICED THAT AFTER PARKING HIS VEHICLE AND LETTING IT SIT FOR A WHILE THE ALARM WOULD ACTIVATE WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE