SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SATURN LS- RENO, NV
2002 SATURN L200. CONSUMER WRITES IN REGARDS TO A STRONG FUEL SMELL IN VEHICLE. *TGW ACCORDING TO THE SERVICE INVOICE, THE DEALER FOUND THE SUPPLY LINE AT THE FRONT OF THE FUEL FILTER LEAKING FUEL. THE FILTER AND SUPPLY LINE WERE REPLACED. HOWEVER, LATER THAT EVENING, THE CONSUMER CONTINUED TO SMELL THE SAME STRONG ODOR OF GAS. THE CONSUMER RETURNED TO THE DEALER THE NEXT DAY AND WAS INFORMED THAT FURTHER REPAIR WAS NEEDED AND IT WOULD REQUIRE AN ADDITIONAL COST OF $ 900. THE TECHNICIAN DROPPED THE FUEL TANK AND FOUND FUEL AROUND THE FUEL PUMP AND FUEL WAS COMING OUT OF THE PORES OF THE PLASTIC AT THE TOP PUMP. THE FUEL PUMP WAS REPLACED.
Source: CONSUMER LETTER -
2007 SATURN OUTLOOK- HINESVILLE, GA
TRANSMISSION PROBLEMS AND SLIPPED GOING INTO 3RD GEAR AND REVVED, WOULD NOT SHIFT UP TO 4TH GEAR AND WE WERE IN THE MIDDLE OF A BUSY HIGHWAY. HAD TO PULL INTO A PARKING LOT AND CHECK THINGS OUT. PARKED AND CHECKED IT OUT. ONCE WE WERE DONE TRIED TO BACK OUT AND NO REVERSE ALSO. TOOK IT TO GET THE ERROR CODES READ AND FOUND P0776 (3-5-R WAVE PLATE). *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- TISHOMINGO, MS
POWER STEERING GOES OUT AT RANDOM TIMES WHILE DRIVING. VERY HARD TO STEER AND MAKE TURNS. HAVE CALLED ABOUT HAVING IT FIXED, THERE IS NO RECALL LISTED, BUT OVER 800 COMPLAINTS OF THE SAME THING HAPPENING. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- BEARDEN, AR
WHEN I DRIVER MY VEHICLE THE STEERING STIFFER UP AS I DRIVER IT DOWN THE ROAD. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- NITRO, WV
I HAVE A 2006 SATURN ION 2.2. THE FIRST TIME THE POWER STEERING WENT OUT ON DECEMBER 14TH I WAS GOING ABOUT 45MPH. THE THIRD TIME IT WENT OUT I WAS GOING ABOUT 70MPH ON THE INTERSTATE. THE FIRST TIME I CALLED THE DEALERSHIP THEY STATED THAT IT WOULD BE $61.00 TO RUN A DIAGNOSTIC ON THE CAR. I DIDN'T HAVE THE EXTRA CASH AT THAT TIME SO I DECIDED TO WAIT. ON DECEMBER 31ST, 2012, THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER, HE TOLD ME TO BRING THE CAR IN THAT DAY. THEY REPLACED THE POWER STEERING MOTOR. ON MY WAY TO WORK ON WEDNESDAY JANUARY 2, 2013 THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT IT WOULD COST $61.00 TO HAVE THE DIAGNOSTIC RAN. I FEEL AT THIS POINT I HAVE NO OTHER ACTION BECAUSE I CAN NOT KEEP DRIVING THIS CAR IN THIS CONDITION. I, HOWEVER, DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSTIC WHEN GM KNOWS THAT THERE ARE ISSUES WITH THE POWER STEERING. I FEEL THAT THE CONSUMER IS BEING TAKEN BY GM. I HAVE ALWAYS OWNED GM VEHICLES BUT THIS WILL PROBABLY BE MY LAST ONE. I REALIZE THAT MY CAR HAS OVER 70,000 MILE ON IT BUT IF GM KNOWS THERE ARE ISSUES THEN WHY SHOULD I HAVE TO PAY FOR THEIR PROBLEM. I HAVE ALSO READ OTHER POSTS THAT STATES THIS COULD ALSO BE ELECTRICAL. IF GM KNOWS THAT IT MAYBE ELECTRICAL THEN WHY ARE THEY NOT TRYING TO FIX THE PROBLEM. WITHIN THE FIRST TWO YEARS THAT I OWNED THIS CAR I HAD TO HAVE THE IGNITION REPLACED 5 TIMES. ANY ASSISTANCE YOU CAN GIVE ME IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Source: NHTSA WEB SITE -
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2007 SATURN ION- DAVISON, MI
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL SMELL ODOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE FUEL PUMP AND THE DEALER WAS NOTIFIED OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THERE HAD BEEN A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 12V459000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE RECALL DID NOT INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN SL- CALHOUN, GA
WHILE GOING FROM A PARKED POSITION TO DRIVING. THE CAR SHIFTED GEARS VERY HARD TO THE POINT IT RATTLED THE WHOLE CAR. I STOPPED DRIVING AND CHECKED THE ENGINE AND ALL FLUID LEVELS. EVERYTHING SEEMED FINE. AS I PULLED OFF AGAIN IT DID THE SAME THING EACH TIME THE AUTOMATIC TRANSMISSION SHIFTED GEARS, THIS TIME HARDER. THE MECHANIC AT WORKED TESTED THE COMPUTER AND IT REGISTERED A PROBLEM WITH THE EGR VALVE AND AN UNKNOWN CODE. WHEN I CALLED A CERTIFIED SERVICE CENTER THEY SAID THEY HAVE SEEN THIS A BUNCH OF TIMES AND THAT IT IS A COMMON PROBLEM. WITH THIS IS A COMMON PROBLEM, WHERE IS THE RECALL TO GET IT FIXED. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- SURPRISE, AZ
KEY LOCKS UP IN IGNITION AND WILL NOT TURN TO OFF POSITION. KEY IS STUCK AND WILL NOT RELEASE FROM IGNITION. TO GET KEY OUT CAR MUST BE TURNED TO ON POSITION AND BACK OFF AGAIN. FRIENDS OF OURS ALSO HAD A SATURN ION FROM 2005 AND THEY HAD THE SAME ISSUE. THE KEY WOULD BECOME STUCK IN THE IGNITION AND THEY WOULD HAVE TO START THE CAR AND TURN IT OFF (SOMETIMES SEVERAL TIMES) TO GET THE KEY OUT. OUR WORRY IS THAT THE PROBLEM WILL BECOME MORE EXTREME AND DANGEROUS WHERE WE CANNOT TURN THE CAR OFF (AS I HAVE READ IN OTHER COMPLAINTS) AS WELL AS NOT BEING ABLE TO EVENTUALLY FREE THE KEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED AND FIXED! *TR
Source: NHTSA WEB SITE -
2007 SATURN RELAY- HOUSTON, TX
ON DECEMBER 17 2012 I WAS ON MY WAY BACK TO A CUB SCOUTS CHRISTMAS PARTY. I WAS GOING THROUGH A GREEN LIGHT MY 2007 7 SATURN RELAY STARTED LOOSING POWER.I CALLED MY DAD TO PULL ME IN TO HIS HOUSE. I STARTED TO ELIMINATING EVERY THING POSSIBLE TRYING. SO I DROPPED THE FUEL TANK AND PULLED THE FUEL PUMP OUT THE FUEL WAS EMPTY.WHEN THE FUEL GAUGE SAID IT STILL HAD 1/4 TANK OF GAS IN THE TANK. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE- ROCKTON, IL
I WAS DRIVING ON THE INTERSTATE (I90) NEAR ROCKFORD IL WHEN ALL OF THE SUDDEN MY SIDE CURTAIN AIR BAGS DEPLOYED. THERE WAS NO ACCIDENT AND THE FRONT AIR BAGS DID NOT DEPLOY. THE SEAT BELTS LOCKED UP AND THE LIGHTS STARTED FLASHING. THIS ISSUE HAS NOT BEEN RESOLVED THROUGH GM. MY INSURANCE COMPANY SAYS THEY WONT FIX IT BECAUSE IT WAS NOT IN AN ACCIDENT. GM HAS NOT BEEN HELPFUL AT ALL. GM HAD AN INDEPENDENT INVESTIGATOR OUT. THE INVESTIGATOR SAID IT WAS OBVIOUS IT WAS NOT IN AN ACCIDENT. GM HAS BEEN VERY VAGUE IN ITS RESPONSE. ONLY SAYING THAT THEY BELIEVE THE AIR BAG SYSTEM IS OK, "SOMETHING MUST HAVE MADE IT GO OFF". *TR
Source: NHTSA WEB SITE