SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN VUE
    - ROSEVELT, MN

    TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE BEGAN WHEN THE WIRE USED FOR THE HEATED PASSENGER'S SEAT FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE HEAT ELEMENT WIRE FRACTURED AND CAUSED THE FAILURE. THE DEALER ADVISED THAT THE FAILURE WAS COMMON WITH HIS PARTICULAR MODEL THAT HAD THE OPTIONALLY HEATED SEAT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 75,000. UPDATED 12/19/12 *CN THE CONSUMER STATED THE FAILURE WAS CREATED BECAUSE THE PASSENGER HEAT ELEMENT IN THE SEAT CUSHION WAS AN OPEN CIRCUIT. UPDATED 1/9/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - EAST GREENBUSH, NY

    REAR DOOR LOCK UNLOCK MECHANISM MALFUNCTION. LOCKS BUT WON'T UNLOCK. ALSO, WHEN BACKING UP AND TURNING WHEEL TO EXTREME RIGHT, FRONT END MOANS. ONE MECHANIC THOUGHT IT MIGHT BE ENGINE MOUNTS. BROUGHT IN SERVICE UNDER WARRANTY, AND THEY "LUBRICATED THE STEERING BOX." PROBLEM RECURRED AFTER WARRANTY EXPIRED. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - JACKSON, MS

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT SHE SHIFTED INTO PARK AND EXITED THE VEHICLE AS IT BEGAN TO ROLL AWAY IN REVERSE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SHIFT CABLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE MONTHS LATER THE VEHICLE BECAME STUCK IN REVERSE. THE VEHICLE WAS RETURNED TO AN INDEPENDENT MECHANIC WHERE THE SHIFT CABLE WAS REPLACED AGAIN. FOUR MONTHS LATER AFTER PUTTING THE VEHICLE IN PARK AND EXITING THE VEHICLE, IT BEGAN TO ROLL AWAY IN REVERSE AND ONCE AGAIN, WAS STOPPED BY ENGAGING THE EMERGENCY BRAKE. THE CONTACT WAS NOTIFIED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). A DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - PLANO, TX

    I BROUGHT A SATURN OUTLOOK IN 2009 AND HAD NUMEROUS ISSUES SIMILAR TO WHAT HAS BEEN DETAILED IN THIS WEBSITE. - BOTH HEADLIGHTS FAILED TO WORK - ONE COVERED UNDER WARRANTY & COST OF SECOND ONE REIMBURSED BY GM UNDER THE RECALL - STARTER FAILED - COVERED UNDER WARRANTY - FAILED WATER PUMP AT 73K - I PAID FOR REPLACEMENT - STEERING GEAR AND PUMP REPLACEMENT BECAUSE THE STEERING LOCKS UP AT LOW SPEED @ 78K MY THIRD VEHICLE BUT FIRST GM AND THE EXPERIENCE WITH SATURN/GM HAVE BEEN FRUSTRATING. I SEE OTHERS HAVE EXPERIENCED SIMILAR FAILURE ON THIS MODE. DOCUMENTING THESE VEHICLES FOR FUTURE USE OR POSSIBLE HELP FROM GM OR DOT. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR WHEN SHE HEARD THE REAR WINDSHIELD SHATTER. THE VEHICLE WAS TAKEN TO AN AUTO GLASS REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,900. THE CONSUMER STATED THE GLASS WAS REPLACED. UPDATED 12/31/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - RIEGELSVILLE, PA

    MY DRIVER SIDE HEADLIGHT (LOW BEAM) WAS WORKING INTERMITTENTLY. FINALLY IT STOPPED WORKING. I BOUGHT A NEW BULB AND WAS REPLACING IT THIS WEEKEND. WHILE REMOVING THE OLD BULB, I SAW THAT ONE WIRE HAD PULLED OUT OF THE SOCKET. I LOOKED CLOSER AT THE SOCKET AND REALIZED THAT IT WAS MELTED. THERE WERE ALSO BURN MARKS ON THE BULB PLUG AND A GREEN PLASTIC PIECE. TO MY KNOWLEDGE, THIS IS AN OEM PART. THE PART SAYS PHILLIPS H11 LL AND MADE IN GERMANY. IT ALSO SAYS 55 W, 12 V. THIS WOULD IMPLY ALMOST 5 A OF CURRENT, WHICH SEEMS ALOT FOR THE VERY SMALL WIRING SIZE. WHILE TRYING TO FIND A REPLACEMENT SOCKET, I FOUND OUT THAT THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - ALBUQUERQUE, NM

    THE VEHICLE'S FUEL TANK HAS A HOLE WHERE THE "NECK" OF THE SPOUT MEETS THE TANK. THIS RESULTS IN A STRONG SMELL OF GASOLINE AND PRESENTS A SIGNIFICANT DANGER. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - AIKEN , SC

    I PURCHASED THE USED VUE IT CAME WITH 12,000 OR 12 MONTHS WARRANTY WE HAD IT IN THE DEALER MANY TIMES,OF COURSE THE AIR BAG LIGHT WOULDN'T STAY ON. THEY TOLD US THEY ADJUSTED SENSOR CODE B0092. EVERY OTHER WHEN THERE WAS SOMETHING WRONG THEY REPLACED PARTS BUT NOT THIS AIR BAG LIGHT. AFTER THE 12,000 WARRANTY WAS UP THE AIR BAG LIGHT STAYS ON. I BROUGHT IT THE DEALER WHERE WE PURCHASED SATURN AFTER A $99.00 BILL,2 YRS LATER THE LIGHT IS ON. EVER ONCE AND A WHILE IF YOU TWIST AND THE LIGHT WILL GO OFF. WE ARE GOING TO GIVE THIS CAR TO OUR DAUGHTER WHO IS HAVING A BABY. WILL IT BE SAFE FOR A FAMILY CAR? THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - LOS ANGELOS, CA

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS UNABLE TO RESTART AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC. THERE HAS NOT BEEN ANY DIAGNOSIS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 89,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - TROY, MI

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE TRANSMISSION BEGAN TO HESITATE AND RESPONDED AS THOUGH IT WOULD STALL. THE VEHICLE WAS TAKEN TO A TRANSMISSION CENTER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION INNER SPRING FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE