SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN VUE
    - BOLIVAR, MO

    I PARKED MY SATURN AND WENT INTO RESTAURANT TO EAT AND COMING OUT BACK OUT OF PARKING SPACE AND HAD NO STEERING. I CALLED MY DAD HE RESEARCHED THE PROBLEM AND DISCOVERED THAT THERE HAVE BEEN PROBLEMS WITH THE ELECTRIC ASSIST STEERING IN THIS MODEL. WE TOOK A HAMMER AND HIT THE ASSIST MOTOR AND STEERING GEAR BOX AND IT STARTED WORKING. THE GARAGE INFORMED US (MY DAD AND ME) THAT THERE WERE RECALLS ON OTHER SIMILAR MODELS BUT NOT THIS MODEL. WHAT DO WE NEED TO DO TO GET THIS PROBLEM AS A RECALL BECAUSE GETTING ON LINE I HAVE DISCOVERED OTHER CONSUMERS HAVE SIMILAR PROBLEMS? *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - DEER PARK, NY

    ATTEMPTED TO START CAR, WOULD NOT START IN PARK, SHIFTED IT TO NEUTRAL CAR STARTED, ATTEMPTED TO PUT CAR IN REVERSE DISCOVERED I HAD NO REVERSE. WAS ABLE TO DRIVE CAR HOME BUT WHEN I ATTEMPTED TO PUT CAR IN PARK AND SHUT IF OFF IT WOULD NOT ALLOW ME TO DO SO. IT APPEARED TO BE IN PARK BUT CAR CONTINUED TO ROLL FINALLY WAS ABLE TO GET IT TO STAY IN PARK TURNED CAR OFF AND PUT ON EMERGENCY BRAKE ON. WHEN I TRIED TO START IT AGAIN CAR WOULD NOT START. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - DANBURY, CT

    I AM UNABLE TO TURN OFF IGNITION, CAN "NOT" TURN KEY TO THE OFF POSITION TO RELEASE KEY. CAR IS IN THE PARK GEAR AND REMAINING RUNNING. AFTER MANY CALLS FOR HELP I LEARNED I COULD PULL THE FUSE TO TURN CAR OFF BUT KEY STILL WILL NOT RELEASE. PLEASE READ ONLINE ABOUT MANY OTHER SATURN CUSTOMERS HAVING THE SAME TROUBLE I AM HAVING WITH MY 2006 SATURN ION WITH THE KEY STUCK IN THE ON POSITION. IT APPEARS THAT THERE ARE MANY SATURN OWNERS WITH THE SAME PROBLEM CAN YOU PLEASE HELP CAN NOT AFFORD TO FIX CAR HOPING THIS IS PART OF A RECALL BUT HAVE NOT BEEN ABLE TO FIND THAT INFORMATION YET. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - GREENBELT, MD

    THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - GILBERTS, IL

    THE CAR WAS IN ARIZONA FOR 6 MONTHS (FEB. 2012 THRU AUG. 2012) UPON RETURNING TO ILLINOIS THERE WAS A STRONG GAS SMELL AROUND THE VEHICLE. THE CAR WAS TAKEN TO A SHOP AND IT WAS FOUND TO HAVE A CRACK IN THE FUEL PUMP AND IT WAS REPLACED. I READ ABOUT THE RECALL FOR THIS PROBLEM BUT IT DID NOT LIST 2006 SATURN IONS. I BELIEVE THAT 2006 SHOULD ALSO BE INCLUDED IN THE RECALL ALSO. DURING MY RESEARCH I HAVE FOUND MANY OTHER 2006 MODELS HAVING THIS PROBLEM. IT WAS THE HOTTEST SUMMER ON RECORD AND THE CAR WAS PARKED OUTSIDE WHILE IN ARIZONA. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - NEWMARKET, NH

    APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - SPRING LAKE PARK, MN

    SHIFTER CABLE BROKEN BEHIND RETAINING BRACKET VEHICLE ROLLS IN PARK INTERMITTENTLY VEHICLE WONT START IN PARK LOTS OF RECALLS ONLINE FOR SHIFTER CABLE ON THIS SATURN MODEL AND MANY OTHER GM MODELS GM HAS NOT ISSUED A RECALL (YET) FOR THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - HOPKINS, MN

    WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - HOPKINS, MN

    POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - CAMP HILL, PA

    MY CAR LEAKS IN THE ROOF WHEN ITS RAINS AND HAS STAINED MY INTERIOR ROOF. MY POWER STEERING WENT OUT AND ON THE DISPLAY IT WAS PWR STEERING. MY OUTSIDE TRIM NEAR WINDOWS IS WARPED. MY SUNROOF DOESNT WORK IT WONT OPEN. *TR

    Source: NHTSA WEB SITE