SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - GARFIELD HTS, OH

    SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - MORROW, GA

    I PURCHASED MY CAR FROM CARMAX AND NOT EVEN A MONTH AFTER, IT RAINED REALLY HARD ONE NIGHT AND THE INSIDE OF MY CAR ON THE DRIVER SIDE WAS LEAKING. I TOOK IT BACK AND THEY CALLED THEMSELVES FIXING AND I ENDED HAVING THE SAME PROBLEM AGAIN. LONG STORY SHORT I RECENTLY HAD THE PROBLEM AGAIN BUT THIS TIME THE LEAK IS ALL OVER THE CAR ON THE ROOF AND THIS TIME CARMAX TOLD ME TO TAKE IT GM AND THEY SAID THAT IT WAS JUST A CLOGGED. I'M HAVING TO MANY PROBLEMS WITH THE SAME THING AND NOBODY IS TAKING BLAME FOR IT. EITHER THEY FIX IT FOR GOOD OR I WANT A REPLACEMENT VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN L200
    - MANCHESTER, CT

    I DETECTED THE SMELL OF GASOLINE WHEN GETTING OUT OF THE VEHICLE. LATER DURING THAT WEEK THE SMELL OF GASOLINE BECAME PRESENT WHILE DRIVING AS WELL AS WHEN THE CAR WAS STATIONARY. I TOOK THE VEHICLE TO A LICENSED REPAIR FACILITY TO DIAGNOSE THE PROBLEM. THEY PUT IT ON A LIFT AND DISCOVERED THAT THE FUEL TANK WAS STAINED AND IT LOOKED TO BE LEAKING FROM THE AREA AT THE TOP OF THE TANK. ON SEPT 27, 2012 THE CAR WENT IN FOR SERVICE. UPON REMOVING THE FUEL TANK THE TECHNICIAN FOUND THE FUEL PUMP TO HAVE BROKEN BRITTLE PLASTIC AT THE TOP WHERE THE FUEL LINES COME OUT. THE VEHICLE WAS REPAIRED ON 9/29/12. SINCE THEN I LEARNED THAT GM IS RECALLING SOME VEHICLES FOR THE SAME PROBLEM, YET THIS VEHICLE ISN'T INCLUDED IN THE RECALL. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - SALT LAKE CITY, UT

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 40 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING SYSTEM MALFUNCTIONED, CAUSING THE STEERING WHEEL TO SEIZE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE WITH THE POWER STEERING WARNING LIGHT STILL ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,532.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - SAN BRUNO , CA

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHEN THE GEARS WERE SHIFTED, THE TRANSMISSION WOULD HESITATE AND JERK ABNORMALLY, CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. IN ADDITION, THE VEHICLE WOULD BECOME RESISTANT TO ACCELERATION WHEN THE FAILURE WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED OR FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - WENTZVILLE , MO

    TL* THE CONTACT OWNS A 2002 SATURN L100. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR AND LEAKED FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THE FUEL PUMP WAS CRACKED DUE TO DEFECTIVE PLASTIC CAUSING FUEL TO LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED THE FUEL PUMP WAS REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 138,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - OAK LAWN, IL

    CAR WAS PARKED WHEN STRONG GASOLINE ODOR WAS NOTICED. MOVED CAR TO HARD SURFACE AND DISCOVERED VEHICLE WAS LEAKING RATHER LARGE AMOUNT OF FUEL FROM AREA BEHIND DRIVER SIDE REAR DOOR. TOOK CAR TO DEALER WHERE IT WAS DIAGNOSED AS A CRACKED FUEL PUMP HOUSING. NOTICED 2007 MODEL HAS BEEN RECALLED FOR FUEL PUMP ISSUE. FURTHER STUDY SHOULD PROBABLY BE DONE TO DETERMINE IF THIS IS A WIDESPREAD PROBLEM IN THE ENTIRE ION LINE. THE AMOUNT OF FUEL RELEASED AFTER PART FAILURE IS A SIGNIFICANT FIRE HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN LS
    - LEHIGH ACRES, FL

    TIMING CHAIN FAILED. LOOKS TO BE IN ACCEPTABLE CONDITION, BUT HAS BROKEN LINK. CLEARLY EITHER POOR DESIGN OR BUILD QUALITY WITH THE TIMING CHAIN. THIS ISSUE PLAGUED MANY SATURN'S BUT WAS ONLY ADDRESSED IN FEW OF THEM. BUYER BEWARE. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - CASSELBERRY, FL

    THE CAR ALL OF THE SUDDEN HAD A VERY BAD SMELL OF GAS BUT NO LICKING ANYWHERE, TWO WEEKS LATER JUST PARK THE CAR AT MY HOME AND ALL OF THE SUDDEN LITERALLY RAIN GAS OUT OF THE CAR , HAD TO CALL A TOW COMPANY AND FINALLY PAID EXTRA $250.00 SO THE DEALER CARMAX HAD TO CHANGE THE ENTIRE SYSTEM, THEY ONLY COVER HAVE OF THE TOTAL, IT WAS REALLY SCARY THANK GOD IT DIDN'T CAUGHT FIRE. THERE IS A RECALL BUT I DON'T KNOW IF WE CAN GET A REFUND OR HOW DOES IT WORK?? *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - KANSAS CITY, MO

    TOOK MY CAR TO A GM DEALER REGARDING THE SCENT OF GAS IN BACK OF THE CAR INC. IN THE TRUNK. WHILE DOING A SCHEDULED MAINTENANCE, THEY DIDN'T FIND ANYTHING. TOOK MY VEHICLE TO A DIFFERENT DEALER AND THE SMELL OF GAS HAD GOTTEN WORSE. THERE WAS NO STAIN IN MY DRIVEWAY. ONCE THE GAS TANK WAS MOVED AND THEN REMOVED, THE PUDDLING OF GAS ON THE TOP OF THE TANK WAS PREVALENT. LOOKING CLOSER, THE PLASTIC WAS CRACKED THAT WAS APART OF THE MODULE. *TR

    Source: NHTSA WEB SITE