SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN VUE- TRUMANSBURG, NY
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH THE DRIVER'S SIDE WINDSHIELD AND ONTO THE FLOORBOARD NEAR THE BRAKE AND ACCELERATOR PEDAL. THE FAILURE OCCURRED DURING RAINY WEATHER CONDITIONS. IN ADDITION, THE PASSENGER'S SIDE POWER DOOR LOCKS FAILED TO OPERATE PROPERLY AND THE ODOMETER GAUGE FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO LOCATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- BRADENTON , FL
IN 2008 MY KEY WAS STUCK IN THE IGNITION NOT ALLOWING MY CAR TO SHUT OFF. AFTER SEVERAL HOURS IN THE BLAZING SON WITH MY SON, A TOW TRUCK CAME AND HAD TO DISCONNECT MY BATTERY AND TAKE OUT THE IGNITION RELAY JUST TO GET MY CAR TO STOP RUNNING. MY CAR ALMOST OVER HEATED AND RAN OUT MOST MY GAS.THE IGNITION CYLINDER AND SWITCH WAS REPLACED COSTING OVER SEVEN HUNDRED DOLLARS. NOW IN 2012 THE SAME THING HAS HAPPENED AGAIN. I WAS QUOTED ANOTHER SIX HUNDRED AND EIGHTY DOLLARS TO REPLACE IT AGAIN. SINCE I DO NOT HAVE THE FUNDS TO REPLACE SUCH A COSTLY UNEXPECTED REPAIR I AM FORCED TO LIVE WITH A CAR THAT I CAN NOT DRIVE. MY KEY IS STUCK IN THE IGNITION NOT ALLOWING ME TO LOCK MY DOORS WHICH LEAVES MY CAR OPEN FOR ANYONE TO DESTROY IT OR ROB IT. SINCE YOU CAN ONLY ACCESS THE BATTERY BY THE TRUCK AND THE TRUNK CAN ONLY BE OPENED BY KEY OR AUTOMATIC KEY RING. I CAN NO LONGER ACCESS MY BATTERY TO HOOK IT BACK UP. THIS IS BECAUSE THE ONLY OTHER WAY TO GET TO OPEN THE TRUNK IS BY HAVING THE SEATS DOWN IN THE BACK AND CLIMBING THROUGH THE TRUNK TO OPEN IT. EVEN IF SOMEONE ELSE DOES OPEN THE TRUNK. CONNECTING THE BATTERY AND DISCONNECTING THE BATTERY IN HUNDRED DEGREE WEATHER IS NOT ACCEPTABLE. SINCE BEING DIAGNOSED WITH AN AUTOIMMUNE DISORDER I CAN NO LONGER DUE SUCH THING. IF CONNECTED I CAN START MY VEHICLE. ACTUALLY AFTER REPLACING THE IGNITION RELAY IT STARTS ITSELF. I SEE ONLINE THAT THE IGNITION OR ITS PARTS IS AN ONGOING PROBLEM WITH MY VEHICLE. WHEN IS IT GOING TO BECOME A RECALL? *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- KATY, TX
OUR OUTLOOK HAD TO HAVE THE POWER STEERING PUMP REPLACED DUE TO A HIGH PITCH SQUEAL WHEN ACCELERATING. THE DEALER ALSO HAD TO CORRECT AN ISSUE WITH SQUEAKING IN THE STEERING COLUMN. I HAVE NOW HEARD OF OTHERS WITH SIMILAR ISSUES WITH THE OUTLOOK OR ACADIA. ARE THESE ISSUES THAT SHOULD BE RECALLED? *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- KATY, TX
I HAVE A 2009 SATURN OUTLOOK. MYSELF AND SEVERAL OTHERS HAVE HAD OUTLOOKS AND GMC ACADIAS THAT HAVE HAD TO REPLACE THE WATER PUMPS. THIS SEEMS LIKE EITHER A DESIGN OR DEFECTIVE PART ISSUE WITH THESE GM CARS. IT SEEMS LIKE A RECALL SHOULD BE DONE. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- BON AQUA, TN
EXITING OFF I-40 WEST ONTO THE HERMITAGE EXIT THE CAR BEEPED 3X AND THEN THE POWER STEERING WENT OUT. *TR
Source: NHTSA WEB SITE -
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2001 SATURN LS- BERWYM , IL
TL* THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART VEHICLE, BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS RELATED TO THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07V519000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- ASHVILLE , NC
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND AS A RESULT, HE WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION LOCK CYLINDER AND THE IGNITION LOCK HOUSING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- KETTERING, OH
MY DAUGHTER SMELLED GAS WHILE DRIVING HER CAR. SHE TOOK IT TO MY MECHANIC WHO SAID THAT HER FUEL PUMP WAS DEFECTIVE BUT THAT HER VEHICLE HAD A SAFETY RECALL ISSUED FOR THE SAME PROBLEM. THE MECHANIC PRINTED OUT THE RECALL NOTICE (SAFETY RECALL 09226). I TOOK THE VEHICLE TO THE AUTHORIZED DEALER AND THEY WOULD NOT HONOR THE RECALL BECAUSE THE VIN WAS NOT ON THE LIST. CAN SATURN CERTIFY THAT THEY NEVER DID ANY PARTS SWAPS BETWEEN FACTORIES? *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- MAHNOMEN, MN
I WAS DRIVING MY CAR THROUGH TOWN WHEN THE DASH SUDDENLY MADE AN ALERT SOUND AND A 'PWR STR' LIGHT CAME ON. MY POWER STEERING INSTANTLY STOPPED WORKING. I WAS IN THE MIDDLE OF A THREE LANE STREET AND IN THE PROCESS OF MERGING LANES, SO THE POWER STEERING FAILURE ALMOST CAUSED ME TO RUN INTO ANOTHER CAR. AFTER I SHUT MY CAR OFF AND STARTED IT AGAIN, THE POWER STEERING WORKED FINE FOR ABOUT 5 MILES BEFORE THE MESSAGE CAME BACK UP AND THE POWER STEERING FAILED ONCE AGAIN. I DRIVE AT LEAST 15-20 MILES THROUGH THE CITY FOR MY JOB EACH DAY, AND IT'S A HUGE SAFETY HAZARD FOR ME WHEN THE POWER STEERING STOPS WORKING. IT HAS BEEN FAILING AT LEAST 2 OR 3 TIMES A DAY SINCE THE FIRST INCIDENT OCCURRED. I DROVE TO MY PARENTS' HOUSE WHICH IS 80 MILE FROM MY CURRENT HOME, AND THE POWER STEERING FAILED AT LEAST 7 TIMES DURING THE DRIVE. I LOOSE ALMOST ALL OF MY CONTROL OVER THE VEHICLE WHENEVER THIS OCCURS, AND I'M VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF THE OTHERS ON THE ROAD NEAR ME. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- ELLENSBURG, WA
FOR THE SECOND TIME THE IGNITION LOCK CYLINDER BROKE. TODAY WE UNABLE TO TURN OFF THE ENGINE. WE HAD TO REMOVE FUSES TO KILL THE ENGINE AND DISCONNECT THE BATTERY. THE FIRST TIME IT HAPPENED WE WERE STUCK IN THE GROCERY STORE PARKING LOT BECAUSE THE KEY WOULD NOT TURN TO START. IN BOTH CASES WE HAD TO BREAK THE IGNITION LOCK IN ORDER TO REMOVE THE LOCK CYLINDER. WITH THE CYLINDER REMOVED WE CAN USE A SCREW DRIVER TO START THE CAR. THE SCREW IS MUCH MORE RELIABLE. *TR
Source: NHTSA WEB SITE