SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN ION
    - TAYLOR, MI

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 20 MPH WHEN SHE BEGAN TO SMELL BURNING RUBBER AND PLASTIC. THE CONTACT STOPPED THE VEHICLE AND AT DISCOVERED THAT THE POWER WINDOWS AND POWER LOCKS HAD BECOME INOPERABLE. THE FUSE WAS REPLACED FOR THE WINDOWS AND THEY BEGAN TO FUNCTION PROPERLY. A PERSONAL MECHANIC ADVISED THE CONTACT THAT THE NEW FUSE WOULD NEED TO BE REMOVED TO ENSURE THAT NO ELECTRICAL FIRES OCCURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - APACHE JUNCTION, AZ

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - HIXSON, TN

    2007 SATURN ION 3 MANUAL SEDAN 1.) FUEL PUMP DELIVERY SYSTEM RECALL AND HAS BEEN REPAIRED AFTER A SERIOUS FUEL LEAK WAS DETECTED. 2.)PURGE FLOW SOLENOID- ENGINE LIGHT CAME ON AFTER THE PUMP DELIVERY SYSTEM WAS DETECTED BUT WAS NOT REPAIRED BECAUSE IT WAS NOT INCLUDED IN RECALL. CAR GETS VERY LITTLE GAS MILEAGE BECAUSE THE FUEL TO OXYGEN RATIO BEING OFF. EVERY TIME I GO TO THE GAS STATION I CANNOT GET MY CAR TO START. IT DOESN'T MATTER IF I HAVE HALF OF A TANK OF GAS OR ALMOST ON EMPTY. IT TAKES SEVERAL TRIES AND ONLY STARTS AFTER I REV THE ENGINE BECAUSE THE FUEL TO OXYGEN RATIO AND THE FUEL PUMP FLOODS MY CAR AS SOON AS THE FUEL PUMP IS ENGAGED. I KNOW THAT AFTER THIS HAPPENS SO MANY TIMES THAT IT WILL CAUSE THE STARTER TO BURN UP IN MY CAR. 3.) IGNITION SWITCH- CANNOT TURN KEY ON AS IF THE STEERING WHEEL IS LOCKED/ CANNOT TURN KEY OFF/ TAKE KEY OUT AND CAR IS STILL RUNNING! DISCONNECT BATTERY TO SHUT THE CAR OFF. 4.) ELECTRONIC POWER STEERING- ACTS AS IF THE POWER STEERING HAS A SHORT. WHILE DRIVING WITH SPEEDS AS LITTLE AS 15MPH IN A RESIDENTIAL NEIGHBOR HOOD OR 70MPH ON THE INTERSTATE. THE POWER STEERING LIGHT COMES ON AND ALL POWER STEERING IS LOST AND BECOMES ALMOST IMPOSSIBLE TO DRIVE. AFTER SHUTTING THE CAR OFF AND RESTARTING THE CAR THE POWER STEERING WORKS BUT SHORTLY AFTER IT FAILS AGAIN. THIS HAPPENS EVERY TIME I DRIVE MY CAR. THE FIRST TIME THIS HAPPENED I WAS ON AN EXIT RAMP ON THE INTERSTATE WITH A VERY SHARP CURVE. I COULD BARELY CONTROL THE VEHICLE. NEEDLESS TO SAY MY CHILDREN ARE NO LONGER ALLOWED TO RIDE IN THIS CAR UNTIL IT IS REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - DECATUR, GA

    TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1996 SATURN SC1
    - BALTIMORE, MD

    HORN STARTED BLOWING ALL BY ITSELF, I COULD NOT GET IT TO STOP , THEN AN ELECTRICAL SMELL (BURNING) . MY HUSBAND DISCONNECTED THE HORN FUSE AND BATTERY , INSPECTION OF FUSE SHOWED IT HAD BLOWN . AFTER WAITING A FEW MINUTES WE RECONNECTED THE BATTERY ALL OK, EXCEPT HORN DOES NOT WORK NOW. THIS IS THE SECOND SUCH INCIDENT WITH HORN, DEALER REPAIRED LAST TIME 2-20-2010. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - BALTIMORE, MD

    WHEN PARALLEL PARKING AND THE WHEEL IS TURNED ALL THE WAY IN ONE DIRECTION THEN THE OTHER, THE POWER STEERING FAILS. IT IS THEN IMPOSSIBLE TO TURN THE CAR ON A TIGHT TURN RADIUS EVEN WITH SIGNIFICANT DRIVER EFFORT, MAKING PARALLEL PARKING DANGEROUS. THE CAR MUST BE TURNED OFF, THE STEERING WHEEL CRANKED FROM SIDE TO SIDE, THEN RESTARTED BEFORE THE POWER STEERING REACTIVATES AND THE WHEEL TURNS NORMALLY.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2006 SATURN ION
    - SANIT JOSEPH, IL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HE SMELLED FUEL COMING FROM THE VEHICLE AND LATER NOTICES A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM). THE FAILURE AND THE CURRENT MILEAGE WAS 119,892.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - BRENTWOOD, TN

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT SMELLED AN ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS UNCERTAIN WHETHER THERE WAS FUEL VISIBLE ON THE GROUND. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - UPPER DARBY, PA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION KEY SEIZED IN THE 'ON' POSITION, WHICH PREVENTED HIM FROM TURNING THE ENGINE OFF AND REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 59,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - WHITE CLOUD, MI

    TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AND THE BRAKE LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,628.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE