SATURN Complaints

TL* THE CONTACT OWNED A 2005 SATURN ION. THE CONTACT'S SON OBSERVED AN ORANGE GLARE COMING FROM THE BACK OF THEIR HOUSE. THE FAMILY RAN OUTSIDE TOGETHER AND DISCOVERED THAT THE SON'S VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS DOWN THE STREET, BUT TOOK TWENTY MINUTES TO ARRIVE AT THE SCENE. THE CONTACT'S NINETEEN YEAR OLD SON EXTINGUISHED THE FIRE WITH WATER FROM THE HOUSE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000.

DEAR NHTSA, PLEASE FIRST REFER TO THIS KNOWN ISSUE: NHTSA ID NUMBER: 10126145 MANUFACTURER COMMUNICATION NUMBER: GCUS-9-2635 14404B ' SPECIAL COVERAGE.BULLETIN. THIS WAS AN OFFER FROM GM TO REPAIR THIS KNOWN DEFECT IF IT OCCURED EITHER BEFORE 120K MILES OR 10 YEARS. MY WIFE'S 2008 SATURN OUTLOOK IS USED FOR KID TRANSPORTATION AND LOCAL TRIPS MOSTLY SO SHE NEVER PUTS ON THAT MUCH MILEAGE. THIS VEHICLE WENT INTO SERVICE IN OR AROUND 10/2008. ON OR AROUND MARCH 1, 2019 HER OUTLOOK BEGAN TO EXPERIENCE ISSUES CONSISTENT WITH THIS GM TSB, FAILURE OF THE 35R WAVE PLATE, A KNOW ISSUE DOCUMENTED BY GM.THE THING WOULD JERK AND SHAKE IN REVERSE, WOULD EITHER FAIL TO SHIFT INTO 3RD OR 5TH OR IF IT DID, WHINE AND SHOW NO ACCELERATION IN THE LEAST. IT HAPPENED ABOUT 10 TIMES, ON LOCAL ROADS AND ON THE HIGHWAY, VERY DANGEROUS. I TOOK THE VEHICLE IN TO OUR LOCAL CHEVY DEALER AND WAS TOLD THAT THE TRANSMISSION WAS SHOT, ONLY 67K MILES AND IT NEEDED TO BE REPLACED. I ASKED THE SERVICE WRITER ABOUT HAVING THE TRANSMISSION REPAIRED RATHER THAN REPLACED. HE REALLY RECOMMENDED A FACTORY REBUILT UNIT. WE WERE LITERALLY 120 DAYS, 4 MONTHS OUTSIDE OF THE WARRANTY COVERAGE PERIOD ON THIS ISSUE. SATURN/GM WOULD NOT BUDGE AND TOLD ME THAT AT SOME POINT I HAD TO OWN THE RESPONSIBILITY OF THE REPAIR! REALLY? ON A KNOW ISSUE THAT WAS OUTLINED IN THE TSB AS, "UPON FAILURE ONLY" SHOULD I BRING MY VEHICLE IN FOR REPAIR. HOW IS THIS FAIR? I HAVE NO IDEA WHAT I EXPECT FROM THE NHTSA, BUT TO SIMPLY KNOW THAT GM SHOULD HAVE HONORED THE REPAIR OR REPLACEMENT, IT WAS ONLY FOUR MONTHS PAST THE CUT OFF AND IT IS A KNOW ISSUE. THANKS FOR LISTENING, I DO PLAN TO FILE A SMALL CLAIMS CASE AND CONTACT ANY AND ALL CONSUMER PROTECTION AGENCIES ABOUT THIS MATTER. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ELECTRICAL POWER STEERING FAILED, WARNING LIGHT ILLUMINATED UPON RESTART AFTER AN OIL CHANGE, THE 'USUAL' SYMPTOMS (HARD TO TURN WHEEL, ESPECIALLY AT LOW SPEEDS, ETC.) FOR PS FAILURE. AFTER TWO START/STOP CYCLES, THE FAILURE RESOLVED ITSELF MAKING ME THINK IT IS A WIRING/SENSOR ISSUE. THIS HAPPENED OVER TWO MONTHS AGO, AND THE PROBLEM HAS NOT REAPPEARED. APROX 60000 MILES AT THE TIME OF FAILURE. THERE IS LIKELY SOMETHING FAILING HERE, AND IT IS SAFETY RELATED, BUT IT IS INTERMITTANT AT THIS POINT

STARTED SMELLING GAS THEN NOTICED A FEW DAYS LATER THAT IT WAS LEAKING WHEN DRIVING AND PARKED

MY VEHICLE HAD A WEBASTO 700 SUNROOF INSTALLED IN IT A FULLY RECTRACTABLE ONE AND WHILE DRIVING ON THE FREEWAY THE GLASS ITSELF FLEW OFF AND THE VEHICLE BEHIND US HAD TO SWERVE OUT OF THE WAY TO AVOID IT. LUCKILY NO ACCIDENT HAPPENED BUT NOW I HAVE A GIANT HOLE IN MY ROOF AND ITS AFTERMARKET SO NO SHOP I HAVE BEEN TO HAS A DIRECT REPLACEMENT. JUST THE GLASS ITSELF IS GONE THE FRAME AND MOTOR ARE STILL FUNCTIONAL.

I HAVE ALL READY TAKEN MY SATURN VUE TO THE DEALER IN HEMET CA. ( GOSCH CHEVROLET). THE IGNITION SWITCH BROKE AGAIN A WEEK LATER. I TOOK IT BACK BUT GOSCH WOULD NOT FIX IT AGAIN. THE REASON WAS BECAUSE THE HOUSING HAD DAMAGE AROUND IT. NOW THE REASON FOR THAT WAS BECAUSE I WAS STRANDED 20 MILES FROM NOTHING WHEN THE IGNITION WOULD NOT TURN MY VEHICLE ON, I WAS ALONE FOR 2 DAYS BEFORE I HAD TO MESS WITH IT TO GET IT STARTED. THIS HAS BEEN AN ONGOING PROBLEM FOR ME. I'VE MISSED AN AIR FLIGHT. AND 2 JOBS FIRED ME BECAUSE I COULD NOT GET TO WORK. ITS BEEN A DOWNWARD SPIRAL EVER SINCE. SATURN'S ARE GREAT CARS OTHERWISE.

DAYTIME RUNNING LIGHT TURN SIGNAL DONT WORK FOR THE PASSENGER SIDE WHICH CAN CAUSE A SAFETY PROBLEM TO OTHER DRIVERS

THE CAR IS HAVING THE SAME DIFFICULTIES AS THE OTHER CARS COVERED BY THE RECALL. IT WAS MADE IN TENNESSEE. THE MANUFACTURER IS REFUSING TO CORRECT THE PROBLEM AND STATES THE CAR IS NOT COVER UNDER THE RECALL. CAR CAN'T BE DRIVEN DUE TO SMELL OF GAS AND DUE TO THE INFORMATION I HAVE RESEARCHED IT MAY START A FIRE. I WOULD LIKE THEM TO CORRECT THE PROBLEM.

TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING 55 MPH DOWN A HILL, WHEN BRAKE PEDAL WAS DEPRESS AND FAILED TO STOP/LOW DOWN THE VEHICLE. THE CONTACT STATED SHE HEARD AN ABNORMAL NOISE WHILE TRYING TO DIVERT THE VEHICLE TO THE RIGHT SHOULDER OF THE ROAD. THE CONTACT STATED AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES SHE WAS ABLE TO SLOW THE VEHICLE TO A STOP. THE CONTACT STATED SHE SAW SMOKE COMING FROM VENTS ON THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE SAFELY AND SAW FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE LIGHTS ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE; HOWEVER, ONCE THE BRAKE PEDAL WAS RELEASED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN BUICK GMC (14000 TELEGRAPH RD, TAYLOR, MI 48180, (888) 350-0669) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *BF *JB