SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 SATURN ION
    - HAMPSHIRE, IL

    TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT VEHICLE COULD NOT BE STARTED DURING COLDER WEATHER DUE TO THE ANTI-THEFT SENSOR. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO SIT AT LEAST TWENTY MINUTES AFTER STARTING IN ORDER FOR THE VEHICLE TO RESET. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED WHEN THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE UNTIL PROPERLY DIAGNOSED. THE FAILURE MILEAGE WAS 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - SPRING, TX

    2007 SATURN AURA XE. CONSUMER STATES SIDE AIR BAGS DEPLOYED WHILE DRIVING *TGW THE CONSUMER STATED THE DRIVER SIDE AIR BAG HIT AND STUNG HER ON THE ARM VERY HARD, AND IMMEDIATELY FOLLOWING WAS THE PASSENGER SIDE. THE STEERING WHEEL LOCKED AS SHE ATTEMPTED TO STEER THE VEHICLE OUT OF THE FLOW OF TRAFFIC, HER SEAT BELT LOCKED AND THE VEHICLE INSTANTLY DIED AND EVERYTHING POWERED OFF. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP. THE CONSUMER FINALLY RECEIVED A CALL FROM AN INSPECTOR, WHO STATED THE AIR BAG DEPLOYMENT WAS SOMEWHAT A NORMAL CIRCUMSTANCE AND WAS UNRELATED TO AN ELECTRIC SYSTEM MALFUNCTIONING. IT WAS DETERMINED THE ELECTRICAL FAILURE WAS DUE TO AN OUTSIDE SOURCE AND GM WAS NOT AT FAULT. *JB

    Source: CONSUMER LETTER
  • 2008 SATURN VUE
    - PANGUITCH, UT

    MY SATURN VUE REDLINE WAS HIT BY AN ONCOMING VEHICLE. THE SEAT BELT ON THE REAR PASSENGER SEAT WAS RIPPED FROM THE SEAT, FROM THE INTERIOR. THE SEAT BELT WAS FOUND WRAPPED UP IN THE AXEL, WHEEL AND TIRE. THE DOOR TO THE VEHICLE DID NOT OPEN AT ANY TIME. I HAVE PHOTOS IF YOU WOULD LIKE TO SEE THEM. NO ONE WAS INJURED IN THE ACCIDENT, BUT IF SOMEONE HAD BEEN IN THAT SEAT INVESTIGATORS SAID THAT THE PERSON WOULD HAVE BEEN RIPPED IN TWO. I ONLY WANT SOMEONE TO SEE IF THIS IS A PROBLEM WITH THE SATURN VUE AS I OWN ANOTHER ONE AND DO NOT WANT TO TAKE THE CHANCE OF HAVING SOMEONE KILLED OR INJURED. I HAVE CONTACT GENERAL MOTORS, BUT THEY KEEP GIVING ME THE RUN AROUND. IT SEEMS THAT THEY ARE ONLY INTERESTED IF SOMEONE HAS BEEN INJURED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - MARIONVILLE, MO

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL WAS LEAKING INTO THE MUFFLER ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V41900 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,376 AND THE CURRENT MILEAGE WAS 90,890.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - HARRISON, ME

    MY WIFE HAD DRIVEN TO WORK THIS DAY AND ALL WAS WELL. SHE WENT ABOUT HER WORK DAY AND LEFT FOR HER LUNCH BREAK AT 12:30 IN THE AFTERNOON. SHE DROVE THE CAR AND GOT HER FOOD AND CAME BACK FROM LUNCH. LATER ON THAT EVENING SHE PUNCHED OUT AT 5:00 PM TO LEAVE. WHEN SHE WENT TO START THE CAR THE MOTOR TURNED OVER AT A MUCH FASTER THAN USUAL RATE BUT THE CAR WOULD NOT START. I KNEW WHEN I GOT THERE THE CAR HAD NO COMPRESSION WHEN I TURNED IT OVER. I HAD AAA TOW IT TO THE GARAGE (WORTH THE PEACE OF MIND TO HAVE) AND THEY TOLD ME SURE AS ANYTHING THE TIMING CHAIN HAD BROKEN. FORTUNATELY SHE WAS NOT MOVING WHEN IT HAPPENED, MUST HAVE LET GO AS SHE PARKED THE CAR. THIS IS THE SECOND MOTOR WE PUT IN THIS CAR. STILL WAITING ON THE REPAIR ESTIMATE. CHAIN NEEDS TO BE REPLACED ALONG WITH THE CRANKSHAFT GEARS BECAUSE A COUPLE OF TEETH GOT RIPPED OFF IN THE PROCESS. NICE.... THANKS SATURN AND MERRY CHRISTMAS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - ORANGE PARK, FL

    I WAS DRIVING ON 95 NORTH 12-15-2011 AND THE POWER STEERING WARNING LIGHT CAME ON AND AUTOMATICALLY MY POWERSTEERING SHUT OFF COMPLETELY TO WHERE I WAS UNABLE TO TURN THE WHEEL AT ALL. I TURNED THE CAR OFF AND ON AND LOW AND BEHOLD THE WHEEL AS FINE. THOUGHT EVERYTHING WAS FINE UNTILTHE NEXT DAY 12-16-2011 I WAS DRIVING ON 95 NORTH AGAIN AND IT DID IT A SECOND TIME THIS TIME MY TWO YEAR OLD SON WAS IN THE CAR WITH ME (NOT SAFE AT ALL) AND IT WAS RUSH HOUR LUCKILY I WAS ABLE TO TURN THE CAR FF AND ON AGAIN AND IT WORKED SO I COULD GET HOME, THIS NEEDS TO BE FIXED AND RECALLED AS I HAVE DONE MY RESEARCH AND IT SEEMS THAT THIS IS A MAJOR ISSUE WITH THIS CAR. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - NAMPA, ID

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE ENGINE RPMS RACED EVEN AFTER THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE WAS HESITANT TO STOP. THE CONTACT HAD TO SLAM THE VEHICLE INTO PARK IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - CHIEFLAND, FL

    PASSENGER SIDE WIRING HARNESS MELTED. COST ME 200.00 DOLLARS TO REPAIR. NOT COVERED UNDER EXTENDED WARRANTY. HAVE STUDIED AND FOUND THAT I CAN PROBABLY EXPECT THIS TO HAPPEN AGAIN. AM WORRIED ABOUT FUTURE EXPENSE AND, OR FIRE...... *TR WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU IN ADVANCE.

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - BELLEVILLE, NJ

    THE POWER STEERING STOPPED WORKING WHILE DRIVING. A WARNING LIGHT SAYING PWR STEERING APPEARED WHEN THIS HAPPENED. THE CAR WAS DRIVABLE BUT HARD TO MANEUVER DUE TO LACK OF POWER STEERING. ONCE I RESTART THE CAR IT RESETS AND THE POWER STEERING IS NORMAL UNTIL THE PROBLEM RECURS WHICH IS OFTEN. THERE IS COULD HAPPEN ON A SHORT OR LONG DRIVE. I COULD DRIVE A BLOCK THE LIGHT APPEARS I SHUT THE CAR OFF IT RESETS AND I COULD DRIVE FOR MILES AND IT NOT HAPPEN AGAIN OR GO ANOTHER BLOCK ONLY FOR THE PROBLEM TO HAPPEN ALL OVER AGAIN. FROM MY UNDERSTANDING THIS IS A RECOGNIZED ISSUE WITH THIS MAKE AND MODEL OF SATURN AND IT WILL BE FIXED UNDER WARRANTY. HOW DO I GO ABOUT GETTING THIS FIXED WITHOUT IT COSTING ME SINCE THIS IS A KNOWN PROBLEM . I AM REPORTING IN HOPING IT WILL HELP TO HAVE THIS PROBLEM BE OFFICIALLY CALLED A RECALL BY GM AND SATURN AND FIXED ONCE AND FOR ALL. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN VUE
    - PAWTUCKET, RI

    TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT WAS DRIVING 45 MPH WHEN HE CRASHED INTO ANOTHER VEHICLE THAT ABRUPTLY STOPPED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 116,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE