SATURN Complaints

2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW

BEGAN EXPERIENCING A STRONG ODOR OF RAW GAS AND FUMES IN AUGUST OF 2011. I SCHEDULED AN APPOINTMENT WITH MY LOCAL REPAIR FACILITY TO HAVE THE PROBLEM EVALUATED. UPON RAISING THE VEHICLE AND DOING A VISUAL INSPECTION OF THE FUEL SYSTEM, RUN MARKS FROM GASOLINE COULD BE SEEN COMING DOWN FROM THE TOP OF THE TANK. AN EVAP TEST WAS PERFORMED AS WELL AND SMOKE COULD BE SEEN RISING OUT OF THE TANK AREA. THE TANK IS PLASTIC AND NO VISUAL CRACKS COULD BE SEEN. MY TECHNICIAN FELT THIS WAS UNUSUAL AT SUCH LOW MILEAGE. AFTER FURTHER DIGGING THE TECHNICIAN DISCOVERED A RECALL ON THE FUEL PUMP MODULE FOR MY YEAR, MAKE AND MODEL. I WAS ADVISED TO RETURN TO THE DEALER TO SEE IF IT WAS COVERED WHICH I DID. I FOUND OUT THAT MY VEHICLE DID NOT FALL UNDER THE FACTORY RECALL. I RETURNED TO MY REGULAR MECHANIC TO HAVE THE PROBLEM RESOLVED. ONCE THE TANK WAS LOWERED ANOTHER EVAP TEST WAS PERFORMED. THE TEST REVEALED THAT THE FUEL SUPPLY LINES COMING OFF THE FUEL PUMP SENDING UNIT WERE LEAKING. THIS WAS WERE THE TWO HOSES WERE PRESS FITTED TO THE SENDING UNIT FROM THE FACTORY. THE ONLY MEANS OF CORRECTING WAS TO REPLACE THE ENTIRE FUEL PUMP MODULE. I HAD THE REPAIR COMPLETED USING AN OE FUEL PUMP MODULE. I FEEL AFTER READING THE PARAMETERS SET FORTH UNDER THIS RECALL THAT MY VEHICLE SHOULD HAVE BEEN REPAIRED UNDER THIS RECALL. I URGE NHTSA TO ONCE AGAIN EVALUATE THIS DEFECT. IN MY OPINION THESE DEFECTIVE PARTS WERE USED ON MORE VEHICLES THAN INITIALLY STATED. THIS IS A SEVERE SAFETY ISSUE AND HAS THE POTENTIAL FOR SERIOUS INJURY. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS CAREFULLY MANEUVERED TO THE SHOULDER AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT WOULD NOT START. WHENEVER THE FAILURE OCCURRED, THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY TEN MINUTES BEFORE THE VEHICLE WOULD SUCCESSFULLY START. THE FAILURE MILEAGE WAS 145,000.

MY SATURN OUTLOOK ONLY HAS 44,000 MILES ON IT AND THE PASSENGER SIDE HEADLIGHT WENT OUT. GOT A REPLACEMENT BULB FROM DEALERSHIP - CHANGED IT - AND THE LIGHT WAS OUT AFTER A WEEK AND A HALF. WENT BACK TO DEALERSHIP TO BUY ANOTHER BULB AND WHEN SWITCHING IT OUT - NOTICED THAT THE WIRING HARNESS WAS MELTED. LOOKED ONLINE ONLY TO FIND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND IT SHOULD BE RECALLED - AS THE DANGER OF A FIRE IS A HIGH RISK AND HAVING WORKING HEADLIGHTS IS THE LAW. *TR

TL* THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS IN THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND REALIZED THAT THE TIMING CHAIN WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT SMELLED GASOLINE COMING FROM THE VEHICLE. THE FUMES WERE SO STRONG THAT AT TIMES SHE WAS UNABLE TO SIT INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FUEL SENSOR INJECTOR MODULE WAS REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 56,000. THE APPROXIMATE FAILURE MILEAGE WAS 55,500 AND THE VIN WAS UNAVAILABLE.

WHEN THE ABS AND TRACTION CONTROL SENSOR LIGHTS CAME ON , IT FELT LIKE THE CAR WASN'T SLOWING DOWN MUCH, AT 35 MPH. IT WAS SCARY. I KNOW OF OTHER PEOPLE THAT HAD THIS SAME PROBLEM, THERE SHOULD BE A RECALL ON THIS. I WAS TOLD IS THE EBCM MODULE. *TT

MY WIFE WAS DRIVING THE CAR THROUGH TOWN APPROX. 25-30MPH WHEN THE DASH DINGED AND SHOWED THAT THERE WAS A PROBLEM WITH THE POWER STEERING ON DASH. CAR BECAME VERY HARD TO TURN PUTTING HER IN POTENTIAL DANGER. ONCE CAR IS TURNED OFF AND ON THE PROBLEM SEEMS TO GET RESET FRO A BRIEF MOMENT. *TT

TIMING CHAIN HAS SLIPPED CAUSING CAR TO SPEED UP AND SLOW DOWN AND STALL. NARROWLY AVOIDED CAUSING AN ACCIDENT. THIS FAILURE IS REPORTED IN SECURITY BULLETIN 06074 YET DEALER REFUSES TO HONOR RECALL. *TT

PWR STR WARNING ON DASH. POWER STEERING ASSIST TURNS OFF. AFTER RESTART POWER STEERING ASSIST RETURNS. STARTED OFF AS ONCE A MONTH FOR 2 MONTHS THEN ONCE A WEEK THEN SEVERAL TIMES A DAY. NOW IT HAPPENS ABOUT 2 MINUTES AFTER EACH TIME I START IT. TOTAL OF THREE MONTH TO GET TO THIS STAGE. *TT