SATURN Complaints

TL* THE CONTACT OWNS A 2007 SATURN ION LEVEL 2. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE FAILURE AND FOUND A FRACTURED LINE AT THE TOP OF THE FUEL PUMP. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,601. UPDATED 09/27/11 *BF UPDATED 2/23/12 *CN

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. ADDITIONALLY, THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING AS WELL AS THE DOOR HINGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TRANSMISSION WAS REPLACED BUT THE DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 106,000.

MY PASSENGER HEADLIGHT WENT OUT. I REPLACED IT AND IT WAS TEMPORARILY FIXED FOR 1 1/2 WEEKS WHEN IT WENT OUT AGAIN. A FEW DAYS LATER, THE DRIVERS SIDE HEADLIGHT WENT OUT AS WELL. SO I WAS DRIVING IN THE DARK WITH NO WORKING HEADLIGHTS. *TR

RIGHT HEADLIGHT WOULD WORK SOMETIMES AND OTHERS NOT. TOOK INTO THE DEALERSHIP TO HAVE REPAIRED AND WARRANTY DOES NOT COVER. DEALERSHIP TRIED TO CHARGE ME 300 JUST TO REPLACE THE HARNESS. NEEDLESS TO SAY MY CAR IS PARKED FOR NOW AND HUBBY WILL BE REPLACING HIS SELF. HARNESS COST $25. *TR

VEHICLE ACCELERATES ON ITS OWN - THIS HAS HAPPEN 4 TIMES IN THE LAST FEW MONTHS. THIS SEEMS TO HAPPEN AT ANY SPEED. ON AUG 14, 2011, ALMOST HIT ANOTHER VEHICLE IN TRAFFIC JAM, WHILE VEHICLE WAS TRYING TO ACCELERATE WHILE I HAD THE BRAKE PRESSED. OTHER TIME HAPPEN ON THE FREEWAY IN TRAFFIC VEHICLE ACCELERATED, HAD TO PRESS BRAKE TO SLOW DOWN VEHICLE UNTIL ACCELERATION STOPPED. ANOTHER TIME THIS HAPPEN WHILE DECELERATING ON A FREEWAY OFF-RAMP. ANOTHER TIME WAS ON A SECONDARY ROAD. EACH TIME THE ACCELERATION LASTED ABOUT 3 TO 5 SECONDS. PRESSING THE BRAKE DID NOT STOP THE ACCELERATION. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT HE NOTICED AN ODOR AND A LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE FUEL PUMP MODULE WHICH WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP MODULE. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. UPDATED 10/4/11 *CN THE CONSUMER STATED A RECALL WAS ISSUED FOR THE PROBLEM. HOWEVER, IT WAS LIMITED TO CERTAIN STATES. UPDATED 10/28/11

I HAVE HAD TO REPLACE WHEEL BEARINGS, THE BRAKES 2X IN 2 YEARS, GONE THROUGH 2 SETS OF TIRES AND NOW I HAVE TO REPLACE THE ELECTRIC STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE IGNITION SEIZED, MAKING IT DIFFICULT FOR THE CONTACT TO TURN OR REMOVE THE KEY FROM THE IGNITION. A LOCAL MECHANIC REPLACED THE LOCKING SYSTEM. THE CONTACT SENT A CERTIFIED LETTER TO THE MANUFACTURER IN REGARD TO THE FAILURE AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 10/18/11*LJ UPDATED 03/01/12

FOR 2007 SATURN OUTLOOKS, A FAULTY DESIGN OF THE WIRING HARNESS FOR FRONT HEADLIGHTS CAUSES THE HARNESS TO MELT AND THE HEADLIGHTS TO STOP WORKING. PERSONALLY, I WAS REQUIRED TO HAVE BOTH HARNESSES REPLACED AFTER MY HEADLIGHTS STOPPED WORKING. THE FIRST MELTED HARNESS (PASSENGER SIDE) WAS REPLACED AT 61,603 MILES ON 12/19/2010 AND THE SECOND AT 70,188 MILES ON 7/26/2011. I HAVE PERSONALLY SEEN THE MELTED PLASTIC CONNECTION FROM MY SECOND REPAIR. THIS IS A KNOWN ISSUE REPORTED IN SEVERAL ONLINE FORUMS AND MY SECOND REPAIR TECHNICIAN EXPLAINED TO ME THAT A REVISED DESIGN IS AVAILABLE FOR REPLACEMENT HARNESSES AND HE INSTALLED THE NEWER VERSION. I DO NOT KNOW IF THE FIRST HARNESS THAT I PAID TO HAVE REPLACED WAS REPLACED WITH THE ORIGINAL DESIGN (WHICH MAY REQUIRE FUTURE REPLACEMENT) OR WAS DONE WITH THE REVISED DESIGN - IT WAS DONE AT A GM DEALER WHO CHARGED ME AND ARM AND A LEG FOR THE REPAIR. THE MANUFACTURER HAS FAILED TO RECOGNIZE OR ADDRESS THIS ISSUE AND COMPENSATE OWNERS WHO HAVE ALREADY PAID OUT OF POCKET FOR REPAIRS. GM SHOULD BE LIABLE FOR THE COST OF THE PARTS, LABOR, MILEAGE DRIVEN TO/FROM REPAIR FACILITIES AND INCONVENIENCE ASSOCIATED WITH THESE REPAIRS, WHICH HAS SO FAR TOTALED IN THE HUNDREDS OF DOLLARS. *TR

I HAVE RESEARCHED ON VARIOUS ONLINE FORUMS AND FOUND THAT MANY OWNERS OF SATURN OUTLOOKS AND GMC ACADIAS ARE HAVING THE SAME PROBLEM OF WIRING HARNESSES TO THE HEADLAMPS MELTING. THIS REQUIRES A REPLACEMENT OF THE WIRING HARNESS, WHICH MUST BE DONE AT THE DEALER SINCE THE ONLY WAY TO ACCESS THE WIRING IS TO REMOVE THE FRONT TIRE AND THE WHEEL WELL. *TR