SATURN Complaints

GASOLINE LEAKING FROM UNDER THE CAR. USED DEALER SHIP DRIVE TIME DID NOT TELL ME ABOUT THE RECALL BEFORE THEY SOLD ME THE CAR, EVEN THOUGH THEY WERE AWARE OF THE RECALL THAT HAD BEEN IN PLACE FOR 4-5 MONTHS! I HAVE A CHILD THAT WAS WITH ME IN THE CAR WHEN THE GAS STARTED LEAKING, THE CAR COULD HAVE CAUGHT ON FIRE. DRIVE TIME SHOULD HAVE TOLD ME ABOUT THE PROBLEM, BUT INSTEAD THEY RISKED MY LIFE AND MY DAUGHTERS. THEY ONLY CARE ABOUT MONEY!! GM IS GOING TO TRY TO FIX PROBLEM, DUE TO RECALL. DRIVE TIME IS STILL TRYING TO CHARGE ME MY CO-PAY FOR HAVING MY CAR LOOKED AT, BUT YET WON'T COVER ME WITH A RENTAL CAR CAUSE IT FALLS UNDER THE MANUFACTURE WARRANTY. *KB

I AM THE OWNER OF A 2006, 6 CYLINDER SATURN VUE. JAN 2011 I TOOK MY CAR TO AN AUTHORIZED SATURN DEALER. LANNAN CHEVROLET IN LOWELL, MA BECAUSE THE COOLANT LIGHT WAS ON. THEY DID A DIAGNOSTIC AND SAID THE COOLANT HAD TO BE FLUSHED, I GOT THIS DONE AT THE DEALERSHIP. AUGUST 11, 2011 I WAS COMING OUT OF BOSTON AND AT A FEW RED LIGHTS THE ENGINE DIDN'T SEEM TO WANT TO GO. AS I WAS EXITING THE TUNNEL GOING ONTO THE ZACOME BRIDGE MY CAR JUST LOST ALL POWER AND DIED IN THE HIGH SPEED LANE, I WAS TRAVELING ABOUT 60 MILES PER HOUR. I HAD TO PUT ON MY HAZARD LIGHTS AND CALL 911. I WAS TOLD TO STAY IN MY CAR AND KEEP THE LIGHTS ON. PEOPLE WERE BEEPING AND I WAS SCARED I WOULD DIE FROM BEING HIT. THE POLICE OFFICER ARRIVED AND TOLD ME I HAD TO MOVE THE CAR FROM THE SPEED LANE TO THE RIGHT SHOULDER OF THE ROAD. THE CAR WOULDN'T MOVE. HE KEPT TELLING ME SHUT OFF AND START IT AGAIN, SHUT IT OFF AND START IT AGAIN, AFTER 5 ATTEMPTS I WAS ABLE TO MOVE THE CAR TO THE RIGHT LANE BEFORE IT FINALLY DIED. THEY COULD NOT GET THE CAR ON THE FLATBED BECAUSE THE IGNITION WOULD NOT TURN. AFTER SEVERAL ATTEMPTS THE IGNITION TURNED AND THE CAR WAS TOWED TO SOUTH BOSTON STATE POLICE BARRACKS. FROM THERE I HAD TO GET A TOW TO SOMEPLACE LOCALLY AS THIS WAS AN EMERGENCY TOW. I FINALLY HAD THE CAR TOWED TO LANNAN CHEVROLET IN LOWELL WHERE I WAS TOLD THE FOLLOWING DAY THE TRANSMISSION WAS GONE. I CALLED STAURN CUSTOMER SERVICE AND FILED A CLAIM. THE CAR HAS 53,076 MILES ON IT AND THE TRANSMISSION WENT WITHOUT WARNING. THE DISTRICT MANAGER OF LANNAN CHEVROLET SAID "I MUST HAVE ABUSED THE CAR AND REVVED IT" I WAS TOLD SHE TOLD THE SERVICE MANAGER DARYL THAT SHE DIDN'T WANT TO HEAR ANYTHING ELSE ABOUT MY VEHICLE. SATURN CUSTOMER SERVICE TOLD ME THE CLAIM WOULD BE ESCALATED TO THE "NEXT LEVEL" AND THEY NEVER HEARD OF ANY TRANSMISSION PROBLEMS. UPON LOOKING UP THE VEHICLE ON THE WEB I HAVE FOUND THOUSANDS OF COMPLAINTS FORM SATURN OWNERS CONCERNING THE TRANSMISSION AND A CLASS ACTION LAW SUIT. GM? *KB

DRIVING ON HIGHWAY IN 55-MPH ZONE, FORCED TO LANE CHANGE BY MERGING TRAFFIC TRAVELING FAST. HAD TO COME BACK INTO FIRST LANE AS ANOTHER CAR SPED UP IN PASSING LANE AT SAME TIME WE MOVED OVER. NOWHERE TO GO; CAR SPUN OUT, ROLLED AND HIT HILL ON SIDE OF HIGHWAY. VEHICLE HAD FRONT AIRBAGS (DRIVER AND PASSENGER), AND SIDE CURTAIN AIRBAGS FOR FRONT AND REAR PASSENGERS. AIRBAGS NEVER DEPLOYED THROUGHOUT ACCIDENT. VEHICLE WAS TOTALLY DEMOLISHED. THANK GOD, WE ARE ALIVE, BUT TOTAL DEMOLITION WITH NO AIRBAG DEPLOYMENT? HOW AND WHY DID THIS MALFUNCTION? *KB

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE WHILE DRIVING IN INCLIMENT WEATHER, HE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT OPERATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

VEHICLE STARTED TO HAVE A STRONG ODOR OF GASOLINE, I CHECKED WITH MY DEALERSHIP ABOUT MY WARRANTY AND IT EXPIRED JUNE 2011. I TOOK THE CAR TO LOCAL REPAIR SHOP AS IT WAS UNSAFE TO DRIVE. THEY DISCOVERED THE FUEL PUMP MODULE WAS LEAKING FUEL (AS IN BUBBLING AROUND THE TOP OF THE TANK). THE VEHICLE WAS REPAIRED ALTHOUGH THE FIRST TWO PARTS SHIPPED IN WERE BROKEN UPON ARRIVAL AT THE SHOP. I WAS PROVIDED WITH A COPY OF THE SPECIAL COVERAGE BULLETIN #09275A ADDRESSING THIS EXACT FAILURE. MY VIN FALLS WITHIN THE PARAMETERS BUT MY LOCATION (VIRGINIA) DOES NOT. THE APPROVED STATES ALL APPEAR TO BE SOUTHERN, HOT, STATES. THE RECENT TEMPS IN NORTHERN VIRGINIA/ DC AREA HAS BEEN VERY HOT OVER THE LAST TWO MONTHS. I FEEL THAT GM SHOULD REIMBURSE ME FOR THE REPAIR COSTS OR AT LEAST THE COST OF THE PARTS.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE POWER STEERING LAMP ILLUMINATED IMMEDIATELY AFTER THE POWER STEERING FAILED. THE STEERING WHEEL WAS DIFFICULT TO CONTROL AND HE WAS UNABLE CONTINUE DRIVING THE VEHICLE. HE WAS ONLY ABLE TO TURN THE VEHICLE OFF AFTER THE POWER STEERING RESET. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 168,000. UPDATED 02/15/12*LJ THE CONSUMER ALSO STATED IT TOOK SEVERAL ATTEMPTS TO REMOVE THE KEY FROM THE IGNITION. UPDATED 02/22/12.*JB

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THERE WAS A STRONG SMELL ON THE OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A FUEL LEAK AND THAT THE FUEL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER MADE THE CONTACT AWARE OF NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 121,080 AND THE CURRENT MILEAGE WAS 122,000.

ABOUT 6 MONTHS AGO THE LOW BEAMS ON BOTH SIDES WORKED INTERMITTENTLY, RECENTLY THEY HAVE FAILED ALTOGETHER CAUSING US TO DRIVE AT NIGHT WITH NO OTHER OPTION THAN TO USE THE HIGH BEAMS, FOR WHICH WE HAVE BEEN PULLED OVER BY AUTHORITIES TWICE. ONCE I REMOVED THE INTERIOR FENDER TO ASSESS THE PROBLEM, I NOTICE THE ENTIRE WIRE HARNESS HAS BEEN COMPLETELY BURNED AND MELTED. I AM IN THE PROCESS OF DECIDING TO TAKE IT TO THE DEALERSHIP OR TRY A REPAIR ON MY OWN TO SAVE THE COST. *TR

ON 08/13/2011, I WAS TRAVELING ON NORTHBOUND I-95 WHEN A LOUD BOOM OCCURED AND THE CAR BEGAN LURCHING OUT OF CONTROL BRINGING THE TIRES OFF OF THE GROUND. I MANAGED TO GET THE VEHICLE UNDER CONTROL AND DISCOVERED THE BOLTS ON THE DRIVESHAFT HAD LOOSENED AND FELL OFF, RESULTING IN THE DRIVESHAFT STRIKING THE PAVEMENT "LIKE A CATAPULT" AND OBSERVED THE DRIVESHAFT LAYING UNDER THE CAR, DISABILING THE VEHICLE IN TRAFFIC WITH NO CONTROL. HAD MY INFANT AND TWO OTHER CHILDREN IN THE CAR AND THEY WERE FLUNG ABOUT DURING THE INCIDENT. THIS IS THE SECOND TIME THE BOLTS ON THE DRIVESHAFT HAVE LOOSENED AND FALLEN OFF, RENDERING THE VEHICLE INOPERABALE AND CAUSING THE VEHICLE TO LOSE CONTROL WHEN THE DRIVESHAFT STRIKES THE PAVEMENT. THE LAST ONE (04/10) OCCURED AT A LOW SPEED BUT STILL CAUSED THE TIRES TO LEAVE THE GROUND. SATURN HAS ISSUED A TBI FOR THE BOLTS BUT HAS NOT FIXED THE PROBLEM AS EVIDENCED BY THIS MOST RECENT INCIDENT. *TR

I BOUGHT A BRAND NEW SATURN OUTLOOK IN 2009 AND 3 MONTH AFTER I HAD TO TAKE TO THE DEALER BECAUSE A HEADLIGHT WAS OFF. WHEN I ASKED THEM IF THE LIGHT BULB HAD BURNED THEY TOLD ME IF WAS A FAULTY HEADLIGHT HARNESS WIRING HAD MELTED. I AM EXPERIENCING THE SAME PROBLEM AGAIN. I RESEARCHED THE INTERNET AND I FOUND THAT I AM NOT THE ONLY PROBLEM WITH THIS PROBLEM. I AM AFRAID IF THIS PROBLEM ITS NOT FIXED BY THE MANUFACTURER IN A TIMELY MATTER IT MAY CAUSE THE DEAD OF MANY PEOPLE INCLUDING MY SELF DUE TO AN ELECTRICAL FIRE. *TR