SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN ION- LAUREL, DE
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WOULD INDEPENDENTLY DEACTIVATE AT ANY TIME. THE DEALER DIAGNOSED THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SATURN LS- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2001 SATURN L SERIES. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COASTED TO A STOP AND THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP FOR FAILURE DIAGNOSIS. THE REPAIR SHOP DIAGNOSTIC A TIMING CHAIN FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE CONTACT'S VIN DID NOT QUALIFY FOR REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 95,000. UPDATED 08/31/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- GREENVILLE, NC
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE SHUT OFF, THE VEHICLE ROLLED BACKWARD APPROXIMATELY ONE CAR LENGTH. PRIOR TO THE FAILURE, THE CONTACT HAD DIFFICULTIES REMOVING THE GEAR SHIFTER FROM PARK. AFTER THE FAILURE, THE CONTACT FOUND THAT THE TRANSMISSION WAS STARTING TO JERK WHEN SHIFTING BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO A PERSONAL MECHANIC AND WAS TOLD THAT A CABLE FOR THE TRANSMISSION COULD POSSIBLY BE LOOSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- MURRIETA, CA
I HAVE A 2008 SATURN OUTLOOK, ON 7/26/11 MY DRIVER SIDE HEADLAMP BULB WENT OUT. AFTER I LOOKED AT IT CLOSELY, THE HARNESS WAS CHARRED AND MELTED. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO THE DRIVER SIDE HEADLAMP. THE FIRST TIME HAPPENED AT 21,000 MILES, VERY EARLY FOR SOMETHING LIKE THIS TO HAPPEN. I CALLED THE DEALER AND THEY QUOTED ME ON THREE PARTS IF NEEDED: BULB $18; HARNESS $40; HEADLAMP ASSEMBLY $377. SOMETHING IS WRONG WITH THAT HEADLAMP WIRING THAT HAS CAUSE THIS PROBLEM AGAIN AND IM NOT THE ONLY ONE. THIS SHOULDN'T BE HAPPENING TO A FAIRLY NEW VEHICLE. GM NEEDS TO FIX THIS ISSUE IF THEY EXPECT CUSTOMERS TO BE LOYAL AND CONTINUE BUYING THEIR VEHICLES. THIS MIGHT BE MY LAST GM VEHICLE. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- WATERFORD, MI
THE RIGHT FRONT HEADLIGHT OF OUR 2008 OUTLOOK WENT OUT. I REPLACED IT. AFTER A FEW MONTHS IT WENT OUT AGAIN. THIS TIME WHEN I LOOKED AT THE SOCKET INTO WHICH THE BULB WAS TO SIT, I NOTICED IT WAS MELTED AND BURNED. *TR
Source: NHTSA WEB SITE -
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2006 SATURN ION- BETTENDORF, IA
TL* THE CONTACT OWN A 2006 SATURN ION. THE CONTACT STATED THAT SHE COULD SMELL A STRONG ODOR OF FUEL WHILE DRIVING, DUE TO A FUEL LEAK. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), DUE TO THE STATE THE VEHICLE WAS REGISTERED IN. THE FAILURE MILEAGE WAS 64,100. UPDATED 09/15/11 *BF THE CONSUMER STATED THE STATE SHE LIVES IN HAS BEEN EXTREMELY WARM MUCH LIKE THE STATES INCLUDED IN THE RECALL. THE RECALL SHOULD NOT INCLUDE CERTAIN STATES. UPDATED 09/15/11*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- MONEE, IL
VEHICLE HEADLIGHT BULB ON PASSENGER SIDE BLEW OUT. THOUGHT THE BULB WAS JUST BLOWN. FOUND THE WIRE HARNESS HAD MELTED ALSO. FOUND ON THE INTERNET THIS A WELL KNOWN ISSUE, WITH THE HARNESSES MELTING.. FIRE COULD HAVE OCCURRED IN MY OPINION. VEHICLE OUT OF WARRANTY, SO DEALER WONT COVER. SERVICE BULLETIN AVAILABLE BUT VEHICLE OUT OF WARRANTY
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 SATURN ION- MORENO VALLEY , CA
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING, THE POWER STEERING LIGHT ILLUMINATED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS DECLARED SALVAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- DENVER, CO
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHENEVER THE VEHICLE WAS TURNED OFF; THE KEY HAS TO BE SHAKEN SEVERAL TIMES IN ORDER TO RELEASE THE KEY. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE MORE OFTEN WHEN THE WEATHER WAS COLD. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- GEORGETOWN, TX
MY HEADLIGHT BURNED OUT ON MY 2008 SATURN OUTLOOK. I TRIED TO REPLACE IT AND IT STILL DIDN'T WORK. I HAD A SHOP REPLACE IT THINKING THAT I TOUCHED THE BULB AND WAS TOLD THAT THE SOCKET/HARNESS WAS MELTED AND SOME OF THE WIRES BEYOND THAT WERE EXPOSED. I CALLED THE DEALER AND THIS IS NOT COVERED UNDER EXTENDED WARRANTY AND WAS TOLD THAT EVEN IF FIXED, WOULD HAPPEN OVER AND OVER BECAUSE THE BULB IS TOO HOT AND MELTS THE WIRING. I THINK THIS IS A DESIGN ISSUE AND SHOULD BE RECALLED. THERE ARE THOUSANDS OF CLAIMS OF THIS HAPPENING EXACTLY THE SAME WAY SO IT IS A DESIGN FLAW AND SHOULD BE DEALT WITH BY GM. I HAVE SINCE GOTTEN PULLED OVER AND ISSUED A CITATION FOR NO HEADLIGHT BUT DON'T HAVE THE OUTRAGEOUS AMOUNT OF MONEY TO REPLACE ALL COMPONENTS AND PAY LABOR CHARGES OF 1.6 HOURS PLUS. THIS IS DANGEROUS DUE TO LOSS OF HEADLIGHTS FOR VISIBILITY, INTERMITTENT WORKING OF HEADLIGHTS, WHICH IF BOTH WENT OUT COULD LEAVE ME STRANDED WITH FOUR KIDS, AND THE EXPOSED WIRE COULD CAUSE AN ENGINE FIRE OR SHORT THAT COULD DAMAGE OTHER COMPONENTS OR THE WHOLE VEHICLE. SO AS OF THIS MESSAGE I STILL ONLY HAVE ONE WORKING HEADLIGHT (WHICH MAY BURN OUT SOON TOO IF ITS TOO HOT FOR THE WIRES) AND AM WAITING FOR MY NEXT TICKET...... *TR
Source: NHTSA WEB SITE