SATURN Complaints

TL* THE CONTACT OWNS A 2008 SATURN VUE LX. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, HE WOULD HAVE TO TURN THE NOZZLE UPSIDE DOWN IN ORDER TO REFUEL THE VEHICLE OTHERWISE, FUEL WOULD NOT ENTER THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THERE COULD HAVE BEEN A FAILURE WITHIN THE VENTING SYSTEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 26,000. UPDATED 8/29/11 *CN THE REPAIR SHOP INSTALLED A NEW VENT CHECK VALVE WITH NO SUCCESS. UPDATED 09/21/11

I AM WRITING TO TELL YOU ABOUT A VERY DANGEROUS SITUATION THAT I EXPERIENCED WITH MY SATURN OUTLOOK (VIN #[XXX]). MY FIRST ACCIDENT HAPPENED IN APRIL 2008. I WAS PARKING MY CAR IN MY GARAGE...AT A COMPLETE STOP....WHEN THE ACCELERATOR JUST TOOK OFF AT FULL SPEED AND SLAMMED INTO MY GARAGE WALL. AT THE TIME, WE FIXED THE CAR AND A DIAGNOSTIC WAS CONDUCTED WHICH DID NOT SHOW ANY PROBLEMS. I WAS ASSURED BY SATURN EMPLOYEES AND PROGRESSIVE EMPLOYEES THAT MY CAR WAS SAFE AND THAT IT WAS PROBABLY A FREAK ACCIDENT. I WAS RELUCTANT, BUT I TOOK THE CAR BACK. ON FEBRUARY 17, 2010 THE EXACT SAME ACCIDENT HAPPENED AGAIN! SAME SPOT IN THE GARAGE - ALMOST THE SAME DAMAGE AS THE FIRST ACCIDENT. THIS TIME I WAS FURIOUS. THE DAMAGES WE HAD TO PAY FOR INCLUDES: SHEETROCK FOR THE GARAGE $200 GARAGETEK WALL $150 GARAGETEK CABINET $220 3 FISHING POLES AND REELS $480 WORKBENCH $100 GENERATOR - BRAND NEW - $645.88 2008 INSURANCE DEDUCTIBLE - $1,000 2010 INSURANCE DEDUCTIBLE - $1,000 THE ABOVE ESTIMATE TOTALS $3945.88 AND DOESN'T EVEN COVER EVERYTHING THAT WAS DAMAGED...LET ALONE THE INCREASE IN MY INSURANCE. I WROTE A LETTER TO SATURN, BUT HAVE NOT HEARD BACK YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHIRRING/WHOOSING AND SLIGHT GROANING/VIBRATION COMING FROM STEERING WHEEL WHEN TURNING FROM A STOPPED POSITION AND AT LOW SPEED. POWER STEERING FLUID WAS LOW AND FILLED AT THAT TIME. SYMPTOMS CONTINUED. VEHICLE WAS DIAGNOSED AND REPAIRED BY GM SERVICE. THE STEERING SHAFT BOOT WAS GREASED AND THE TECHNICIANS REPLACED THE STEERING GEAR ASSEMBLY RACK AND PINION. ADDITIONALLY, THE STEERING PUMP WAS FLUSHED AND FILLED AND A FRONT END ALIGNMENT WAS PERFORMED. ALTHOUGH WE WERE OUT OF WARRANTY, THE ORIGINAL ESTIMATE WAS HALF AND THE PARTS WERE NOTED AS "GOOD WILL PARTS ONLY/WARRANTY". WE APPRECIATED THIS GESTURE FROM GM; WE ABSORBED THE LABOR COSTS. SINCE THE REPAIR WE HAVE BEGUN TO NOTICE A SLIGHT GROANING/VIBRATION AGAIN WHEN TURNING AT START-UP. THIS SEEMS TO DISAPPEAR WHILE DRIVING. NOTE: HAVING DONE SOME RESEARCH, OUR ISSUE SEEM TO BE A PROBLEM WITH SOME 2008 VUE VEHICLES.

I HAVE A 2009 SATURN OUTLOOK WITH APPROXIMATELY 28K MILES. IT HAS LEAKS IN THE FRONT PASSENGER COMPARTMENT. RECENTLY THE CAR WOULD NOT TURN OFF AND THE POWER WOULD DECREASE AND THEN SURGE BACK TO NORMAL. I AM AFRAID TO DRIVE A CAR THAT ACCELERATES UNPREDICTABLY. WE HAVE HAD OTHER ELECTRICAL ISSUES LIKE ENGINE LIGHTS COMING ON FOR NO REASON. THE DEALER CAN'T RECREATE THE PROBLEM BUT THEY DON'T TRY USING WATER (HOSE OR RAIN). I SEE MANY OTHER PEOPLE ON THE INTERNET ARE COMPLAINING OF SIMILAR PROBLEMS WITH THESE CARS. PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT THE VEHICLE BEGAN TO SHAKE. ALSO, THE CONTACT ALSO STATED THAT THE VEHICLE WOULD MOMENTARILY HESITATE BEFORE ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

I HAVE A 2009 SATURN OUTLOOK AND THE PASSENGER SIDE HEAD LIGHT WENT OUT IN MARCH OF 2011 (THERE WAS NO MESSAGE IN THE CAR TO INDICATE THIS EITHER). I TOOK IT TO THE LOCAL GM DEALERSHIP AND HAD THE LIGHT BULB REPLACED. WHICH COST OVER $40 (BECAUSE OF THE DIFFICULTY WITH HAVING TO REMOVE THE TIRE JUST TO REPLACE THE BULB). TO MY UNPLEASANT SURPRISE THE PASSENGER SIDE HEAD LIGHT IS OUT AGAIN AFTER ONLY 3 MONTHS. *TR

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING LIGHT WOULD FLASH ON THE RADIO AND THE POWER STEERING SYSTEM WOULD ALSO MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE ENTIRE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE POWER STEERING SYSTEM REPLACED. THE CONTACT STATED WHEN THE POWER STEERING SYSTEM MALFUNCTIONED THE STEERING WHEEL BECAME DIFFICULT TO TURN AND COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THE WINDSHIELD WIPERS FRACTURED WHILE DRIVING 55 MPH IN HEAVY RAIN CONDITIONS. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN ANY RELATED RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THERE WAS A FAULTY PLASTIC WINDSHIELD WIPER HINGE. THE WINDSHIELD WIPER MOTOR WERE REPLACED. THE CURRENT MILEAGE WAS 59,000. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE. RK

APPROXIMATELY MID-YEAR 2009, THE RIGHT SIDE LOW-BEAM HEAD LIGHT WENT OUT ON MY 2007 SATURN OUTLOOK. THE BULB WAS REPLACED WITH AN AFTER-MARKET BULB BUT TO MY SURPRISE, THE LIGHT WENT OUT AGAIN WITHIN 2-3 WEEKS. UPON TAKING THE VEHICLE TO THE SATURN DEALERSHIP, THE ENTIRE RIGHT FRONT HEAD LIGHT AREA WAS REPLACED AS THE BACKGROUND WIRING HAD COMPLETELY MELTED. THE COST WAS OVER $500. THE VEHICLE WAS UNDER WARRANTY AT THE TIME, HENCE THERE WAS NO COST TO ME. ON SATURDAY, JULY 2, 2011 HOWEVER, THE SAME RIGHT SIDE HEAD LIGHT WENT OUT AGAIN. UPON TAKING THE VEHICLE TO THE GM DEALERSHIP ON WEDNESDAY JULY 6, 2011, I AM NOW TOLD THAT THE COILS HAVE COMPLETELY MELTED AGAIN AND THE COST THIS TIME TO ME IS $212. THIS IS ABSOLUTELY RIDICULOUS! THIS HAS GOT TO BE A MANUFACTURER DEFECT AS I AM CONCERNED WITH WHAT IS ACTUALLY GETTING SO VERY HOT THAT IS MELTING THE COILS. I AM MORE CONCERNED THAT THIS TYPE OF HEAT COULD POTENTIALLY CAUSE A FIRE. SOMETHING MUST BE DONE TO PREVENT AN UNNECESSARY TRAGEDY/ACCIDENT.

2006 SATURN ION. CONSUMER STATES POWER STEERING ISSUES *TGW THE CONSUMER STATED THE POWER STEERING LIGHT ILLUMINATED WHILE DRIVING. WHEN THE CONSUMER ATTEMPTED TO GET OFF THE HIGHWAY, SHE HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THE DEALER REPLACED THE POWER ASSIST STEERING MOTOR. *JB