SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - BARNESVILLE, GA

    I PURCHASED THIS SATURN WITH 32K ON IT, TWO DAYS AFTER HAVING THE VEHICLE IT STARTED OVERHEATING AND THE AIR CONDITIONER WENT OUT. I CONTACTED THE DEALERSHIP BECAUSE IT WAS STILL UNDER FACTORY WARRANTY. IT TOOK THEM A WEEK TO FIX THE VEHICLE BECAUSE THEY HAD TO COMPLETELY REWIRE A FEW THINGS. ONE MONTH AFTER THAT HAPPENED, I NOTICED WHEN I TURNED I FELT A POPPING IN THE FLOOR BOARD ON THE DRIVER SIDE. I AGAIN CONTACTED THE DEALER AND THEY HAD ME BRING THE VEHICLE IN AND STATED SOMETHING WAS LOOSE IN THE AXEL SHAFT AND THEY 'FIXED' THE POPPING BY TIGHTENING IT UP. THREE MONTHS FOLLOWING THE ABOVE EVENTS, I NOTICED THE POPPING STARTED AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED THE FRONT BALL JOINT, RACK, AND PINION. I DROVE AWAY FROM THE DEALERSHIP AND IMMEDIATELY HAD TO TURN AROUND AND RETURN THE VEHICLE BECAUSE THE PROBLEM CONTINUED. AT THAT POINT THEY HAD THE VEHICLE FOR FIVE MONTHS STRAIGHT. THEY SAY THEY REPLACED EVERYTHING FROM THE STEERING COLUMN DOWN. EVERY TIME I CALLED FOR AN UPDATE THEY ALWAYS HAD A DIFFERENT ANSWER. I HAVE REPLACED THE ROTORS ON THIS CAR 3 TIMES NOW AND IT ONLY HAS 60K. THE SERVICE AIRBAG LIGHT CONTINUES TO STAY ON. THE DEALERSHIP SAYS THEY REPLACED THE AIRBAG COIL BUT YET IT CONTINUES TO COME ON. NOW THE TRANSMISSION IS SLIPPING CONSTANTLY IN 5TH AND 6TH GEAR. THIS CAR HAS BEEN THE WORST CAR I HAVE EVER OWNED. I WILL NEVER PURCHASE ANOTHER GM PRODUCT AGAIN. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE THE DAY I BROUGHT IT HOME. MY HUSBAND WAS CALLED TO DEPLOY TO IRAQ AND WE HAD A 2 WEEK OLD BABY SO WE HAD TO GET A BIGGER CAR BEFORE HE LEFT. WE ONLY HAD 3 DAYS WHEN HE WAS CALLED UP TO LEAVE (HE WAS INACTIVE RESERVE AND WAS CALLED UP). I DID NOT HAVE TIME TO RESEARCH THIS CAR BEFORE WE BOUGHT IT. IF I COULD DO IT ALL OVER AGAIN I WOULD NEVER EVEN CONSIDER THIS CAR. READING INTO IT NOW, IT SEEMS A LOT OF PEOPLE HAVE HAD THE SAME ISSUES WITH THIS CAR. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - RALEIGH, NC

    2007 SATURN OUTLOOK. CONSUMER STATES PROBLEM WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING IN THE RAIN, HE STRUCK A SMALL PUDDLE OF WATER IN THE MIDDLE OF A MAIN ROAD. AS HE WAS MAKING A TURN, THE STEERING WHEEL JOLTED OUT OF HIS HANDS AND THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER DROVE INTO A DITCH AS HE WAS UNABLE TO GAIN CONTROL OF THE VEHICLE UNTIL THE LAST SECOND; HAVING TO USE ALL OF HIS STRENGTH TO KEEP FROM PLOWING FULLY INTO THE DITCH AND REAR EMBANKMENT. AFTER THE INCIDENT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING COLUMN, WHICH WOULD COST $1000 TO REPLACE. *JB THE CONSUMER STATED THE PROBLEM HAS NOT BEEN RESOLVED. UPDATED 09/15/11.*JB

    Source: CONSUMER LETTER
  • 2004 SATURN ION
    - LEMOORE , CA

    TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN THE VEHICLE WAS TURNED ON IT FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY, AND ON ONE OCCASION THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER TOOK FILED REPORT 71948037911 AND ADVISED THAT THEY WERE NOT AWARE OF THE FAILURE, AND THERE WERE NO RELATED RECALLS. THE VEHICLE WILL BE TAKEN TO THE LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - WARR ACRES, OK

    WHILE DRIVING THE POWER STEERING GOES OUT. ONCE YOU TURN THE CAR OFF AND TURN IT BACK ON THE POWER STEERING COMES BACK FOR A SHORT WHILE. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN SL
    - AMHERST, NY

    SATURN 2001 SL1, MY GIRLFRIEND WAS DRIVING THE CAR AND CALLED ME SAYING THAT IT WAS KNOCKING SHE ONLY DROVE IT AROUND THE BLOCK DUE TO HER BEING SCARED OF THE SOUNDS. I THEN DROVE THE CAR AROUND TO ENSURE THAT IT WAS A TRANSMISSION PROBLEM. THE CAR HAS 97,000 MILES ON IT AND I JUST HAD THE O2 SENSOR CHANGED FOR AN IDLE HIGH ISSUE. I ALSO HAD TO CLEAN OUT THE IDLE AIR CONTROL VALVE DUE TO BUILD UP AND FAULTY OPERATION. I BROUGHT MY CAR TO AAMCO TO ENSURE THE TRANSMISSION IS TAKEN CARE OF PROPERLY. THEY HAVE TO REBUILD THE TRANSMISSION REPLACING EVERY PART INSIDE THE CASING. 2,480$ IN THE HOLE, SO I BETTER NOT HAVE ANYMORE ISSUES WITH THIS CAR AFTER THIS. ALSO THE DOOR LOCK GETS STUCK ON THE DRIVER SIDE, SO YOU HAVE TO MANUALLY PUSH OVER THE LEAVER EVERY TIME YOU EXIT THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - MADISON, MS

    DRIVER SIDE LOW BEAM BULB STOPPED WORKING...AND WOULD NOT WORK AFTER MULTIPLE ON-OFF CYCLES AND RESTARTS. WHEN I WENT TO CHANGE THE BULB I NOTICED THE HARNESS WAS MELTED AT THE BULB CONNECTOR. I WAS ABLE TO CLEAN OUT THE MELTED PLASTIC AND BULB WORKED, BUT HAVE TO REPLACE HARNESS DUE TO MELTED AND EXPOSED WIRES. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - AVON LAKE, OH

    THE FAILURE THAT OCCURRED IN MY 2008 SATURN OUTLOOK WAS A FAULTY DRIVER'S SIDE WIRING HARNESS FOR THE HEADLIGHT, WHICH RESULTED IN THE LOWBEAM HEADLIGHT BEING INOPERABLE. THIS OCCURRED ON MAY 8TH, 2011 AND WAS CONTINUOUS. I HAD THE WIRING HARNESS REPLACED AT MY COST DUE TO THE SAFETY ISSUE OF ONLY DRIVING WITH ONE WORKING HEADLIGHT AT NIGHT AS WELL AS THE FACT IT'S AGAINST THE LAW IN THE STATE OF OHIO. ADDITIONALLY, I WAS TRAVELING TO CANADA AND DID NOT WANT TO RISK THE POSSIBILITY OF A CRASH OR COLLISION WITH AN ANIMAL DUE TO THE FAULTY LIGHT. I PAID OUT OF POCKET OVER $270 FOR THE NECESSARY REPAIRS INCLUDING PARTS AND LABOR (THE OLD PART IS NOT AVAILABLE). GM PUBLISHED A BULLETIN REGARDING THIS ISSUE: (#09-08-42-004: LOW BEAM HEADLAMP BULB INOPERATIVE - REPLACE HARNESS AND FILL CONNECTOR CAVITY FOR LOW BEAM BULB CONNECTOR WITH NYOGEL GREASE MAY 29, 2009) THIS IS MOST DEFINITELY A SAFETY ISSUE AND SHOULD BE RECALLED IMMEDIATELY. THANK YOU FOR YOUR TIME AND CONSIDERATION WITH THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HER KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY REPLACED THE CYLINDER AND HOUSING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS TO THE FAILURE AND PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 56,000 AND THE FAILURE MILEAGE WAS 55,803.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN OUTLOOK
    - NEW LENOX, IL

    HEADLIGHT HAS FAILED 3 TIMES. EACH TIME THE BULB MELTED THE HARNESS. THE FIRST TWO OCCASIONS WERE COVERED UNDER WARRANTY. THE THIRD OCCASION WAS AT 63,000 AND WAS NOT COVERED AND WILL COST $415 TO REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN SC
    - MADISON, TN

    TL* THE CONTACT OWNS A 2002 SATURN SC1. THE CONTACT STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION, THE STEERING COLUMN WOULD SUDDENLY LOCK. SHE TRIED TO ROCK THE STEERING WHEEL BACK AND FORTH BUT IT WOULD NOT UNLOCK. THE DEALER WAS CONTACTED AND THEY ADVISED HER THAT THE CYLINDER AND THE HOUSING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE