SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - RIVERDALE, IL

    ABOUT 6 DAYS AGO I PULLED INTO A PARK AND TURNED MY CAR OFF BUT IT WOULDN'T START BACK UP. I HAD ONSTAR PERFORM A DIAGNOSTIC TEST AND MY TRANSMISSION AND ENGINE WAS FINE. FINALLY I WAS ABLE TO START THE CAR IN NEUTRAL, BUT I HAD TO LEAVE THE CAR IN PARK AND USE THE EMERGENCY BRAKE IN ORDER TO TURN THE CAR OFF AND REMOVE THE KEY. SO FROM THEN ON I WAS UNABLE TO PLACE MY CAR IN PARK AND I HAD TO START IT IN NEUTRAL. THEN LAST NIGHT AT 2AM MY SHIFTER CABLE BROKE COMPLETELY, I AM UNABLE TO PUT THE CAR INTO ANY GEAR OR START THE CAR. I TRIED TO HAVE ONSTAR TOW ME HOME BUT THEY CAN ONLY TOW TO A DEALERSHIP SO I HAD TO CALL AAA. I SEE THAT THERE ARE SEVERAL COMPLAINTS ABOUT THIS BUT NOTHING HAS BEEN DONE TO FIX IT. PLEASE INVESTIGATE THIS AND FORCE THE DEALER TO DO A RECALL ON THE 2007 SATURN AURA. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - ELLETTSVILLE, IN

    DRIVER SIDE LOW BEAM LIGHT HEADLIGHT DOES NOT WORK ALL THE TIME ON MY 2009 SATURN OUTLOOK THAT I JUST PURCHASED ON APRIL 5TH, 2011. AFTER RESEARCHING THE PROBLEM AND TRYING TO FIX THE ISSUE MYSELF, FOUND THAT THERE HAVE MANY NUMEROUS REPORTS OF THE WIRING HARNESS BEING WRONG WIRE GAUGE THAT GM PLACED ON THIS VEHICLE. IT IS VERY DIFFICULT TO CHANGE THE BULBS, HAVING TO REMOVE FRONT BUMPER AND/OR THE UNDERCOVER OF THE DRIVER SIDE FENDER WELL. DOES NOT MAKE SENSE TO HAVE TO DO ALL THIS JUST TO REPLACE A HEADLIGHT, PLUS, WHY WOULD GM PUT INCORRECT WIRING HARNESS ON THIS EXTREMELY NICE VEHICLE...RECALL SHOULD/MUST BE ISSUED IMMEDIATELY VERY DANGEROUS NOT HAVE DRIVER SIDE HEADLIGHT WORK WHEN IT WANTS TO AND IT HAPPENS VERY VERY FREQUENTLY, HAVE TO KNOCK ON THE LIGHT ASSEMBLY AND SOMETIMES IT COMES ON, MOST OF THE TIME IT STAYS OFF...I HAVE PURCHASE REPLACEMENT BULBS BUT LOOKING LIKE ITS THE WIRING HARNESS IS THE PROBLEM, ACCORDING TO ALL THE OTHER COMPLAINTS I CONTINUE TO READ ON-LINE. I AM GOING TO ATTEMPT TO REPLACE, BUT A RECALL IS A MUST!!! *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - JACKSON, MI

    INCORRECT GAS GAUGE READING. 11 GAL. TANK IS CLOSE TO EMPTY AT THE 1/2 MARK. HAS BEEN DOING THIS SINCE THE DAY PURCHASED, BUT UNTIL I SAW THE NEWS ABOUT OTHER GM VEHICLES LAST EVENING, I WASN'T AWARE WHO TO PLACE A COMPLAINT WITH. AT THE 1/2 MARK, TAKES 7-8 GAL. OF GAS TO TOP OFF. SHOCKED AT FIRST GAS PURCHASE AFTER BUYING CAR SINCE GAUGE WAS READING 1/2 FULL; ADJUSTED MY GAS PURCHASES ACCORDINGLY OVER THE YEARS, ALWAYS KEEPING WATCHFUL EYE ON GAUGE. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - GREENWOOD, IN

    LOW BEAM HEADLIGHT WIRING HARNESS AND BULB CONNECTION MELTED CAUSING LOSS OF HEADLIGHTS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN VUE
    - FORD, TX

    TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE CONTACT BEGAN TO HEAR EXTREME OUTSIDE NOISES AND WIND BLOWING INTO THE VEHICLE. THE FRONT DRIVER AND PASSENGER SIDE DOORS BEGAN TO SHAKE ABNORMALLY FOLLOWED BY RAIN LEAKING IN THROUGH BOTH DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THERE WAS NO RECALL FOR THE FAILURE AND ADVISED THAT BOTH THE DRIVER AND PASSENGERS SIDE DOORS WOULD NEED THE ALIGNMENT READJUSTED AND RESEALED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - AURORA, CO

    TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE SMELL OF FUEL WAS EXCESSIVE INSIDE THE GARAGE. THE CONTACT NOTICED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE, DELIVERY:FUEL PUMP). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL WHO STATED THAT THE VIN WAS INCLUDED IN THE RECALL BUT THE VEHICLE WAS REGISTERED IN STATE NOT COVERED BY THE RECALL. THE MANUFACTURER STATED THAT THEY WOULD CALL WITH A DECISION REGARDING A RECALL IN 24 HOURS. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE MANUFACTURER. THE CONTACT CALLED THE DEALER REGARDING THE RECALL. THE DEALER STATED THE MANUFACTURER HAD TO CONFIRM THE RECALL BEFORE THEY COULD PERFORM A REMEDY REPAIR. THE CONTACT STATED THE MANUFACTURER HAD NOT RESPONDED IN A TIMELY FASHION TO THE SAFETY ISSUE THAT COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 124,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - JOLIET , IL

    TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE LEFT SIDE OF THE INSTRUMENT PANEL AND ON THE RIGHT SIDE IT DISPLAYED REDUCE SPEED. THE DEALER ADVISED THE CONTACT THAT SHE PURCHASED THE VEHICLE AS IS AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER OFFERED NO ASSISTANCE AS WELL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 108,445 AND THE FAILURE MILEAGE WAS 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN OUTLOOK
    - BERKELEY HEIGHTS, NJ

    THE DRIVER SEAT ROCKS BACK AND FORTH LIKE A ROCKING CHAIR AND COULD POSSIBLY COME LOOSE FROM SEAT TRACK IN EVENT OF CRASH INJURING DRIVER. THIS CONDITION WAS FIRST TAKEN CARE OF ABOUT 1 1/2 YEARS AGO WITH A TECHNICAL SERVICE BULLETIN FROM GM. THIS INSERTED A BOLT IN THE SEAT AND THIS WAS SUPPOSED TO CORRECT THE CONDITION. THE PROBLEM RETURNED AND THE BOLT INSERTED WAS ROLLING ON THE FLOOR OUT OF PLACE. TOOK CAR TO DEALER AND DEALER STATED THAT SEAT TRACK BECAME DAMAGED DUE TO BOLT (FROM TSB) AND THUS BOLT GAVE WAY ALLOWING SEAT TO NOT BE STABLE. THE SEAT TRACK MUST BE REPLACED TO CORRECT AT COST OF $750..SATURN HAS STATED THAT THEY WILL DO FOR $200 DEDUCTIBLE BUT SINCE THIS IS A SAFETY CONDITION AND IT WAS CAUSED BY A PREVIOUS GM SERVICE BULLETIN DIRECTLY...SATURN NEEDS TO DO AT NO CHARGE..ALL DRIVER POWER SEATS IN THIS CLASS SHOULD BE INSPECTED, ADJUSTED AND TRACKS REPLACED...AS NECESSARY AS THE BOLT IN THE TECHNICAL SERVICE BULLETIN FIXES A SYMPTOM BUT CAUSES MY PROBLEM AS STATED BY THE DEALER.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN AURA
    - AIKEN, SC

    2007 SATURN AURA XE HAS AIR BAG LIGHT ON AT TIMES. SERVICE AIR BAG READOUT APPEARS PERIODICALLY, ALONG WITH RED AIR BAG ICON. PRESSED ON STAR BUTTON, HAD ADVISOR MONITOR MESSAGE, ADVISED TO GET TO DEALERSHIP TO HAVE CHECKED. THIS WAS DONE, DEALER MECHANIC RE-CALIBRATED PPS SYSTEM ON TWO MORE OCCASIONS, LAST TIME WAS MARCH 31, 2011. PROBLEM STILL ONGOING. PASSENGER SIDE AIRBAG INDICATOR READS "ON" AND "OFF" WHILE AVERAGE WEIGHT ADULT OCCUPIES SEAT. CANNOT HAVE FULL USE OF CAR FOR THIS UNSAFE REASON. THIS ISSUE NEEDS TO BE A RECALL. PURCHASED NEW JANUARY 2007.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN OUTLOOK
    - SAN DIEGO, CA

    2007 SATURN OUTLOOK, HEADLIGHT WIRING HARNESS. I HAD MY WIRING HARNESS REPLACED ON 10/1/08 FOR THE PASSENGER SIDE LIGHT AND MY DRIVER SIDE REPLACED ON 5/10/10 AND NOW MY PASSENGER SIDE IS OUT AGAIN. HEADLIGHT WIRING HARNESS' SHOULD LAST LONGER THAN TWO YEARS. I HAVE YET TO GET THIS REPLACED BECAUSE IT IS COSTLY TO HAVE TO REPLACE THIS OFTEN. *TR

    Source: NHTSA WEB SITE