SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 SATURN ION- KAILUA, HI
TL* THE CONTACT OWNS A 2006 SATURN ION LEVEL 2. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT PROPERLY BETWEEN GEARS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE SINCE IT OCCURRED INTERMITTENTLY HOWEVER, HE BELIEVED THAT THE CLUTCH MASTER WOULD NEED TO BE REPLACED. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 49,000 AND THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE- CHESTERFIELD, MO
TL*THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER WAS BEING UTILIZED, THE WIPER ARMS WOULD BECOME TANGLED AND WOULD NOT OPERATE PROPERLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM TO TAKE THE VEHICLE INTO A DEALER AND THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN VUE- DENVER, CO
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT WAS DRIVING 25 MPH WHEN THE CABLE THAT HELD THE GEAR SHIFTER FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE SHIFT STICK CABLE UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. UPDATED 06/01/11*LJ THE CONSUMER STATED HE HAD TO PAY A $100 DEDUCTIBLE. UPDATED 08/05/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- TEHACHAPI, CA
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ENGAGED THE CRUISE CONTROL BUT THE VEHICLE SUDDENLY ACCELERATED ABRUPTLY WITHOUT WARNING. THE CONTACT THEN APPLIED PRESSURE TO THE BRAKES, MANUALLY DEPRESSED THE CRUISE CONTROL BUTTON AND PRESSED THE CLUTCH TO DISENGAGE THE SYSTEM HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO REMOVE THE VEHICLE FROM THE HIGHWAY AND SHUT THE ENGINE OFF. THE VEHICLE WAS TOWED TO A DEALER WHO PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CRUISE CONTROL MODULE HAD FROZE IN ACCELERATION MODE AND DISCONNECTED THE SYSTEM. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF AND THE CONTACT WAS AWAITING A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS 80,051.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SATURN LS- SACRAMENTO, CA
TL* THE CONTACT OWNS A 2001 SATURN L200. WHILE THE VEHICLE WAS BEING SERVICED AT A LOCAL REPAIR SHOP, THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE TIMING CHAIN WOULD NEED TO BE REPLACED. THE MECHANIC REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 178,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 SATURN OUTLOOK- MITCHELL, IN
I HAVE A 2009 SATURN OUTLOOK I BOUGHT NEW FROM A GREENWOOD, INDIANA, DEALERSHIP IN JULY 2009. FOR THE SECOND TIME IN THREE MONTHS, THE PASSENGER'S SIDE HEADLIGHT HAS STOPPED WORKING. I HAD IT FIXED THREE MONTHS AGO BY THE DEALERSHIP. WELL, I GOT PULLED OVER MY AN OFFICER THIS MORNING ON MY WAY TO WORK. LO AND BEHOLD, THE SAME HEADLIGHT WAS OUT AGAIN. THE OFFICER TOLD ME HE HAS PROBLEMS WITH MANY SATURNS HAVING HEADLIGHTS OUT. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- CRAWFORDVILLE, FL
I HAVE A 2007 SATURN OUTLOOK XE AND IN LATE 2009 MY DRIVER SIDE DIM HEADLIGHT WENT OUT. WE REPLACED THE BULB TO NO AVAIL. MY HUSBAND CHECKED THE WIRES WHICH WERE BURNT UP AND REPLACED THEM. THE LIGHT WOULD WORK INTERMITTENTLY. FINALLY HE FIXED IT LONG ENOUGH TO MAKE IT LAST FOR ABOUT 6-8 MONTHS AND NOW IT IS OUT AGAIN. WHEN HE CHECKED IT THIS TIME HE NOTICED THAT THE WIRES WERE MELTED/BURNT AGAIN. HE HAS ONCE AGAIN FIXED THE PROBLEM AS BEST AS HE COULD. MY WARRANTY IS OUT AND WE DON'T HAVE ENOUGH MONEY TO TAKE IT TO THE DEALER SO WE CONTINUE TO DEAL WITH THIS ISSUE AS BEST WE CAN. I HAVE CK'D ON WEBSITES AND NOTICED THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE AND I BELIEVE SOMETHING NEEDS TO BE DONE. I AM ALSO HAVING COMPLETE WIRING PROBLEMS WITH THE REST OF THIS LEMON THAT I HAVE TO DRIVE. THE RADIO AND SPEAKERS WORK WHENEVER THEY WISH AND THE REMOTE START UP IS NOW INOPERABLE AS IT CHOOSES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SUV SINCE I BOUGHT IT, INCLUDING A TRANSMISSION PROBLEM WHILE ON VACATION. I WAS UNABLE TO DRIVE FOR A WHOLE WEEK WHILE IT WAS IN THE SHOP TO BE REPAIRED. THANK GOODNESS I STILL HAD A WARRANTY AT THAT TIME. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- MARIETTA, GA
IT WAS ABOUT 25 F AT ABOUT 8 AM VEHICLE WOULD NOT START OR CRANK. THE PASS LOCK LIGHT CAME ON, WHICH WHEN I RESEARCHED SAID THAT I WAS STARTING WITH THE WRONG KEY. UPON MUCH MORE RESEARCH I FOUND THIS TO BE A COMMON PROBLEM WITH THESE 2003-2006 ION. AFTER MANY IGNITION SWITCHES WERE REPLACED AND EVEN THE ONBOARD COMPUTER, THE SAME PROBLEM WOULD RECUR. THE BEST SOLUTION I FOUND CAME FROM AN AIRPLANE MECHANIC. BE SURE THE IGNITION IS OFF. HE SAID TO SPRAY LPS ELECTRO CONTACT CLEANER (ANY PURE ALCOHOL CONTACT CLEANER WILL WORK) INTO THE IGNITION. SATURATE IT. WAIT 10 MINUTES FOR IT TO DRY THEN SPRAY SEA FOAM DEEP CREEP PENETRANT AND LUBRICANT INTO IGNITION SWITCH. THIS WORKED FOR 2 YEARS FOR ME. IT HAPPENED AGAIN THIS PAST MARCH OF 2011. I REPEATED THIS PROCESS AND HAVE HAD NO PROBLEM SINCE. THIS WORKS BY CLEANING OUT THE OLD STIFF LUBRICANT GM USED DURING MANUFACTURE AND PUTTING IN A LIGHTER LUBRICANT. TOTAL COST FOR BOTH SPRAYS WAS UNDER $20.
Source: PORTABLE SAFETY COMPLAINT FORM -
2008 SATURN ASTRA- NORRISTOWN, PA
AIRBAG LIGHT COME ON WHILE DRIVING MY 2008 SATURN ASTRA XR ???? NO ACCIDENT INVOLVED NO IDEA NO DAMAGE ...NONE ??? THE CAR ONLY HAVE 38K THANKS *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- VIRGINIA BEACH, VA
06 SATURN ION SEDAN LOSS POWER STEERING WHILE TURNING CORNER AND BARELY MISSED HITTING PARKED VEHICLE. *TR
Source: NHTSA WEB SITE