SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 SATURN VUE- WESTMORELAND , TN
WE PURCHASED A 2003 SATURN VUE FROM AN INDIVIDUAL ON FEBRUARY 14, 2011. WE HAD THE CAR ALMOST ONE MONTH AND WE WERE OUT TO EAT ON A SUNDAY IN HENDERSONVILLE TN WHEN MY HUSBAND GOES TO PUT OUR VUE INTO REVERSE TO PULL OUT OF A STALL AND IT WOULD BACK UP IT JUST WOULD NOT GO FORWARD. WE THOUGHT MAYBE IT WAS LOW ON TRANSMISSION FLUID. WE FILLED IT WITH SOME AND IT STILL DIDNT MOVE FORWARD ONLY REVERSE. WELL WE CALL FOR IT TO BE TOWED TO THE NEAREST SATURN DEALER IN GOODLETTSVILLE TN. NOW GM IS GIVING US THE RUNAROUND ABOUT GIVING US ANY MONEY AT ALL ON THIS VEHICLE. WE FURTHER FOUND OUT UPON INVESTIGATION ON THE INTERNET THAT SATURN ADMITTED THERE WAS TROUBLES WITH THE TRANSMISSION BUT THEY WERE NEVER MADE TO RECALL THESE TRANSMISSIONS. NOW AS A CONSUMER THAT MAKES ME MAD, WE WENT ON CRAIGSLIST AND THERE ARE A TON OF THESE BEING SOLD RIGHT HERE IN TENNESSEE. MORE SUCKERS THAT HAVE NO CLUE WHAT THEY ARE GETTING INTO. WHAT IF MY HUSBAND WERE TO HAVE BEEN IN RUSH HOUR TRAFFIC THAT DAY AND A SEMI RAMMED INTO HIM BECAUSE HE COULD ONLY GO BACKWARDS???????? THIS IS A SAFETY ISSUE!!!!!!! I AM MAD AS A CONSUMER AND I DONT WANT ANYONE ELSE TO GO THROUGH THIS NIGHTMARE! *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- BRYAN, TX
I HAVE REPLACED 4 HEADLAMPS IN LESS THAN 12 MONTHS ON THE DRIVER'S SIDE OF MY 2008 SATURN OUTLOOK. NOW THE SERVICE DEPARTMENT TELLS ME I NEED TO HAVE THE WIRING HARNESS REPLACED. IT IS ON ORDER AND I CAN'T DRIVE MY CAR AT NIGHT FOR FEAR OF GETTING A TICKET.
Source: NHTSA WEB SITE -
2001 SATURN LS- MASTIC BEACH , NY
TL* THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, SHE HEARD A NOISE IN THE ENGINE AREA AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE ENGINE TIMING CHAIN. THE DEALER REPLACED THE ENGINE TIMING CHAIN AND PISTONS YET, THE FAILURE RECURRED WHILE THE CONTACT WAS STARTING THE VEHICLE. THE TIMING CHAIN WOULD NEED REPLACING AGAIN AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WOULD NOT ASSIST ANY REPAIRS AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN RELAY- WASHINGTON, MO
I HAVE A PROBLEM WITH THE ABS/TRACTION CONTROL LIGHT COMING ON AND THE BRAKING SYSTEM WILL NOT OPERERATE PROPERLY. THERE HAS BEEN A FEW TIMES WHERE THE BRAKES WILL NOT STOP THE VEHICLE PROPERLY OR HAVE LOCKED UP A COUPLE OF TIMES. WE ALSO HAD TO REPLACE THE EGR VALVE DO TO A CODE 0414/0414. WE ALSO HAD TO REPLACE THE PCM BECAUSE THE SYSTEM LOCKED UP AND DELETED ALL THE CODES CAUSING THE ENGINE TO FAIL TO START WHILE TRING TO UPDATE THE PCM TO RECOGNIZE THE NEW EGR. I ALSO HAVE PROPLEMS WITH THE LIGHTS FLICKERING AND DIMMING ALL THE TIME. THESE PROBLEMS EXIST EVERY DAY AND I FEEL THE VEHICLE IS GETTING UNSAFE TO DRIVE. I HAVE CONTACTED GM SEVERAL TIMES AND TOOK THE VEHICLE TO A LOCAL DEALERSHIP TO GET THE PCM REPLACED. THEY WOULD NOT GIVE ME THE OLD PCM BUT I HAVE THE ORIGINAL DELPHI EGR VALVE. GM SAID THTHAT THE 2005 RELAY HAS RECALLS ON THE EGR AND PCM BUT MY VIN WAS NOT AFFECTED AND REFUSED TO PAY ANY ON THE REPAIRS OR PAY TO HAVE THE VAN CHECKED OUT AT A GM DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2000 SATURN LS- WARNERSVILLE`, PA
TL* THE CONTACT OWNS A 2000 SATURN L. THE CONTACT STATED THAT THE PATH LOCK ANTI-THEFT SYSTEM FAILED AND PREVENTED THE VEHICLE FROM BEING STARTED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY MIGHT HAVE TO REPLACE THE ENTIRE ANTI-THEFT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2007 SATURN OUTLOOK- YONKERS, NY
I HAVE A 2007 SATURN OUTLOOK THE FRONT PASSENGER LIGHT WENT OUT TWICE WITHIN 2 MONTHS I TOOK IT TO THE DEALER AND WAS TOLD THAT THE WIRING HARNESS WAS MELTED AND HAD TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- BATAVIA, NY
INITIAL INDICATION WAS VIBRATION IN VEHICLE AT 50-65 MPH, BUT NO VIBRATION IN STEERING WHEEL. SUSPECTED WHEEL WEIGHT FELL OFF. OVER SEVERAL DAYS, BEGAN TO NOTICE STEERING WHEEL HAD TO BE TURNED SLIGHTLY TO LEFT TO KEEP CAR STRAIGHT. NOW THOUGHT CAR OUT OF ALIGNMENT. LAST DAY, STEERING WHEEL HAD TO BE AT 10 O-CLOCK POSITION FOR CAR TO STAY STRAIGHT. INSPECTION REVEALED FRAME ON PASSENGER SIDE RUSTED OUT AND SPLITTING WHERE LOWER CONTROL ARM FRONT ATTACHMENT OCCURS. MECHANIC CONFIRMED PROBLEM. MILEAGE APPROXIMATELY 112,500. PLAN TO TAKE CAR OFF ROAD AND DONATE TO CHARITY. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- PLAINFIELD, IN
POWER STEERING MESSAGE COMES ON AND CAR IS VERY HARD TO STEER. IF I STOP AND RESTART THE CAR THE POWER STEERING COMES BACK. AT FIRST THIS HAPPENED ONCE EVERY FEW WEEKS. NOW IT IS BECOMING A DAILY OCCURRENCE; EVEN MORE THAN ONCE PER DAY. IT APPEARS TO BE A COMMON PROBLEM FOR SATURN IONS. THE LOCAL DEALERSHIP THAT INHERITED SATURNS TOLD ME THEY HAVE NOT HEARD OF THIS PROBLEM. I HAVE NOT TAKEN THE CAR TO BE SERVICED YET. *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- OAK LAWN, IL
WE HAVE REPLACED THE HEADLIGHT ON THIS VEHICLE 3 TIMES SINCE OCTOBER 2010. THE HEADLIGHT WENT OUT AGAIN LAST WEEK. WE TOOK THE CAR TO A GM DEALER WHO REPLACED THE ELECTRICAL HOUSING TO THE LAMP. AFTER DOING RESEARCH ON-LINE I HAVE DISCOVERED THAT THIS SEEMS TO BE A RECURRENT PROBLEM WITH THE SATURN OUTLLOOK. WE ARE HOPEFUL THAT THEY WIL MAKE THIS A RECALL ON THE VEHICLE AND THE ELECTRICAL HOUSING TO THE HEADLIGHTS WILL BE REPLACED.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 SATURN ION- NORTH MIAMI BEACH, FL
I LOST MY POWER STEERING AND THE PWR STR WARNING LIGHT CAME ON WHILE DRIVING ON THE INTERSTATE. WHEN I SAFELY EXITED, I READ THE OWNER'S MANUAL AND IT SAID THIS REQUIRES IMMEDIATE SERVICE. I WENT DIRECTLY TO A FIRESTONE DEALER BUT THEY WERE NEAR CLOSING AND COULD NOT PUT IT ON DIAGNOSTICS AND ASKED ME TO RETURN IN THE MORNING. HOWEVER, WHEN THEY STARTED THE CAR, THE WARNING LIGHT WAS OFF AND THE POWER STEERING ABILITY RETURNED. I RESEARCHED THIS ONLINE AND IT SEEMS THIS IS THE SAME PROBLEM THAT PROMPTED GM TO RECALL OTHER GM VEHICLES IN MARCH 2010, BUT NOT THE SATURNS. WHILE THE PROBLEM MAY BE TEMPORARILY RESOLVED BY REPLACING 2 FUSES, THE ULTIMATE SOLUTION IS TO REPLACE THE STEERING COLUMN MOTOR WHICH IS A RATHER EXPENSIVE ITEM. I BELIEVE THE SATURNS SHOULD HAVE BEEN INCLUDED IN THAT RECALL GM ISSUED. *TR
Source: NHTSA WEB SITE