SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN OUTLOOK
    - SPOKANE VALLEY, WA

    DRIVER SIDE LOW BEAM HEAD LIGHT WIRING HARNESS MELTED. INSULATING SLEEVE ON WIRING AT WIRING HARNESS WAS MELTED. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - BALDWIN PARK, CA

    THE HEADLIGHT WIRING HARNESS WENT OUT ON THE DRIVERSIDE BUT WAS REPLACED N COVERED THROUGH WARRANTY BUT NOW THE PASSENGER SIDE HEADLIGHT WIRING HARNESS HAS BURNED OUT AND THE WARRANTY HAS EXPIRED NOT BEING ABLE TO COVER THIS DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN RELAY
    - LEXINGTON, SC

    THE ABS LIGHT CAME ON WHILE BACKING OUT OF THE DRIVEWAY. IT HAS BEEN IN TO THE SHOP 3 TIMES. BOTH HUBS HAVE BEEN REPLACED. ABS WARNING CONTINUES TO COME ON DAILY AT RANDOM TIMES. NOW THE BRAKE LIGHT IS COMING ON WITH THE ABS SOMETIMES WHILE DRIVING OR BRAKING. THERE ARE NEW BRAKE PADS AND THE ROTORS ARE GOOD. BUT THE BRAKES MAKE A GRINDING SOUND ONCE IN AWHILE. THE REPAIRMAN WONDERS WHY THERE WASN'T A RECALL BY SATURN.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 SATURN VUE
    - RUSSELLVILLE, KY

    I BOUGHT A 2003 SATURN VUE NEW IN 2003, IN 2006 THE TRANSMISSION WENT OUT , THE SATURN DEALER SHIP REPLACED IT. THEN IN 2008 THE TRANSMISSION WENT OUT AGAIN AND THE DEALER SHIP SAID IT WAS KNOW LONGER UNDER WARRANTY . WHY CAN THEY NOT RECALL THESE SUV'S TO REPLACE THE TRANSMISSION IT COST 4500 DOLLARS IF YOU CAN FIND ONE. MY CAR STILL LOOKS LIKE NEW BUT JUST DOESN'T RUN , I'M AM SO DISCUSSED AND NOW SATURN IS NO LONGER IN BUSINESS SO ARE WE JUST OUT OF LUCK? *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - OLATHE, KS

    2003 SATURN ION-3 PURCHASED NEW BEGAN NOT STARTING IN 2009. AFTER WAITING APPROXIMATELY 10-15 MINUTES THE CAR STARTS UP. TOOK THE CAR TO A REPAIR SHOP WHERE A DIAGNOSTIC TEST WAS DONE AND THEY COULD NOT FIND A PROBLEM AND COULD NOT REPRODUCE THE CAR NOT STARTING. WENT ON-LINE AND DISCOVERED NUMEROUS COMPLAINTS FROM OTHER SATURN ION OWNERS REGARDING THIS EXACT PROBLEM. WROTE A LETTER AND SENT COPIES OF THESE SAME COMPLAINTS TO GM IN JANUARY 2009. A SERVICE REP. CALLED ME SAYING THEY HAD NO RECALLS FOR THIS PROBLEM AND NOTHING COULD BE DONE ABOUT IT BY GM. STARTING HAVING MANY MORE INCIDENTS OF THE CAR NOT STARTING IN 2010, BUT WAITING THE 10-15 MINUTES AND THE CAR THEN STARTING. SENT AN E-MAIL TO GM REGARDING THIS ISSUE. AGAIN A SERVICE REP. CALLED AND SAID DUE TO THE AGE OF THE CAR I SHOULD TAKE IT TO AN AUTHORIZED DEALER AND THE REPAIR, IF THEY COULD FIND IT, WAS MY RESPONSIBILITY. THIS ISSUE CAN BE QUITE SERIOUS SINCE YOU CANNOT START YOUR VEHICLE AND ARE LEFT SITTING THERE IN CONDITIONS THAT COULD BE DANGEROUS (VERY COLD WEATHER, LATE AT NIGHT, ETC.) LATELY THIS SITUATION HAS HAPPENED 6-8 TIMES IN TWO WEEKS. IT WOULD CERTAINLY HELP IF GM KNOWS ABOUT THIS SITUATION AND WOULD ISSUE A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - FREELAND, MI

    PASSENGER SIDE HEADLIGHT WENT OUT, DEALER SAID IT WAS THE ENTIRE 'ASSEMBLY'. A FEW WEEKS LATER (TODAY), THE DRIVER SIDE HEADLIGHT WENT OUT. I READ ALL OF THE OTHER SIMILAR COMPLAINTS ABOUT THIS SAME ISSUE. SEEMS TO ME THAT A RECALL SHOULD BE ISSUED BY GM.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN OUTLOOK
    - LAUREL, MD

    2007 SATURN OUTLOOK : REPLACED PASSENGER-SIDE HEADLIGHT BULB A MONTH AGO. BULB IS NOW OUT AGAIN. READ SO MANY COMPLAINTS REGARDING THE PROBLEM. BELIEVES RECALL IS IN ORDER.... *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - FT. WASHINGTON, MD

    TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED FOR APPROXIMATELY FOUR MONTHS. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - CONCORD, NH

    THERE WAS A SPECIAL POLICY THAT INVOLVED A GM RECALL OF 53,000 CHEVY COBALT, PONTIAC G5 AND SATURN ION MODELS FOR A FUEL LEAK BECAUSE OF A FAULTY MODULAR RESERVOIR ASSEMBLY ON THE FUEL PUMP MODULE THAT CRACKS. WITHIN THAT RECALL WERE SPECIFICALLY 2006 AND 2007 SATURN IONS. THE RECALL INCLUDED ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, AND TEXAS. THIS IS EXACTLY WHAT HAPPENED TO MY CAR. I WAS DRIVING AND I GRADUALLY SMELLED GASOLINE. AN INDEPENDENT MECHANIC CONFIRMED THERE WAS A GAS LEAK. THIS WAS A BIG SAFETY CONCERN BECAUSE THE CAR COULD HAVE EXPLODED IF SOMEONE THREW A LIT CIGARETTE OUT OF THE WINDOW FROM ANOTHER CAR WHILE I WAS DRIVING ON THE HIGHWAY. I BROUGHT THE CAR TO THE CHEVY DEALERSHIP AND THE SERVICE DEPARTMENT CONFIRMED IT WAS THE FUEL PUMP MODULE AND THAT MY VIN WASN'T COVERED UNDER THE RECALL. I CALLED SATURN TO COMPLAIN ABOUT IT. THEN THEY CALLED THE DEALERSHIP AND THEN SATURN CALLED ME BACK AND TOLD ME THAT BASED ON THE INFORMATION THEY HAVE GATHERED, IT WAS NOT A DEFECT. A FUEL PUMP MODULE TYPICALLY LASTS THE LIFE OF THE CAR AND DOESN'T CRACK. THIS WAS CLEARLY A DEFECTIVE PART, ESPECIALLY CONSIDERING THAT THEY ACKNOWLEDGED THE DEFECT IN 53,000 OTHER 2006 SATURN IONS. SATURN SHOULD CLEARLY COMPENSATE ME FOR THIS REPAIR AND ACKNOWLEDGE THAT THIS IS A MUCH WIDER SAFETY ISSUE THAN THEY ORIGINALLY OPENLY ADMITTED TO.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 SATURN VUE
    - CHARLOTTE, NC

    I AM APPEALING WITH ALL DUE RESPECT FOR A COMPLETE REMEDY FROM GENERAL MOTORS. IN 2007 I PURCHASED A 2003 FROM SATURN OF MARIETTA IN MARIETTA GEORGIA. INITIALLY I EXPRESSED THE DESIRE FOR ANOTHER VEHICLE (A HONDA SUV) BUT THE SALES PEOPLE AT THE DEALERSHIP WERE ADAMANT ABOUT THIS PARTICULAR AND FINALLY TALKED ME INTO IT. THEY TOLD ME IT WAS BETTER THAN A HONDA SUV, ETC. IN MARCH 2008 I MOVED TO CHARLOTTE N.C. BECAUSE OF A JOB OPPORTUNITY. THEN IN THE SUMMER OF 2009 THE VEHICLE BEGAN MAKING A VERY PECULIAR NOISE. I TOOK IT TO TWO TRANSMISSION SHOPS WHO REFUSED TO WORK ON IT. AT THE TIME I DID NOT UNDERSTAND WHY THEY REFUSED THIS WORK. HOWEVER, I WAS BLESSED WHEN THE SECOND ONE TOLD ME THAT HE HAD HEARD OF SOME ISSUE WITH THESE CARS AND RECOMMENDED I TAKE IT TO THE SATURN OF SOUTH BOULEVARD. I DID SO. IT TOOK ME THE ENTIRE SUMMER TO SCRATCH AND SAVE TO GET THE TRANSMISSION REPAIRED. WHEN I TOOK IT TO THE DEALERSHIP THEY ADVISED ME THAT GM WOULD TAKE CARE OF THE BULK OF THE COSTS BECAUSE OF THE EXTENDED WARRANTY TO SECOND OWNERS ON THE VEHICLE. THAT'S ALL THEY TOLD ME. IN AUGUST OF 2009 I FINALLY WAS ABLE TO SAVE ENOUGH MONEY TO PICK UP THE CAR WHICH THEY REPAIR THE TRANSMISSION TO THE TUNE OF APPROXIMATELY $3400.00. FAST FORWARD TO APPROXIMATELY ON JANUARY 16, 2011 THE CAR BEGAN MAKING THE SAME PECULIAR NOISES. NOW THIS IS ONLY 27,000 MILES AND 18 MONTHS LATER. SO I TOOK IT TO 3 REPAIR SHOPS INCLUDING STEVE MOORE CHEVROLET ON SOUTH BOULEVARD (BECAUSE THEY DO ALL THE WORK FOR SATURN NOW I WAS TOLD). THE ISSUE HAS NOW RECURRED. ONLY TWO WEEKS AGO I FOUND OUT THAT THE CAR WAS INITIALLY PUT ON THE STREET WITH THE WRONG TRANSMISSION WHICH IS WHY IT HAS ISSUES. AND I ALSO FOUND OUT THAT IN 2009 SOMEONE SHOULD HAVE TOLD ME ABOUT SOME $5000 REIMBURSEMENT SO I COULD HAVE TRADED IT IN. DRIVING IS DANGEROUS BECAUSE IT CAN STOP WHILE DRIVING ON THE HIGHWAY. *TR

    Source: PORTABLE SAFETY COMPLAINT FORM