SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - SYLMAR, CA

    TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT TURN, A CHIME SOUNDED INSIDE OF THE VEHICLE WHICH WAS FOLLOWED BY THE ILLUMINATION OF THE POWER STEERING LIGHT. SUDDENLY, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT ENGAGED THE HAZARD WARNING LIGHTS AND TURNED THE ENGINE OFF. WHEN THE ENGINE WAS RESTARTED, THE POWER STEERING RESET. THE CONTACT WAS ABLE TO RESUME DRIVING NORMALLY. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO A DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - CONWAY, AR

    THE WIRING IN THE HEADLIGHT OF THE VEHICLE WAS COMPLETELY FRIED. THE HEADLIGHT WENT OUT. I RECEIVED A WARNING TICKET FROM THE POLICE THE SAME DAY THE HEADLIGHT WENT OUT. THE HEADLIGHT IS NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT WAS THE WIRING THAT CAUSED THE HEADLIGHT TO FAIL. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT WILL COST ME AROUND $700 FOR LABOR AND PARTS TO REPLACE THE HEADLIGHT ON A VEHICLE THAT IS ONLY 2 YEARS OLD. THE LIGHT WENT OUT BECAUSE OF AN ISSUE WITH THE WIRING. I HAVE READ ONLINE OF MANY OTHERS THAT HAVE THE SAME ISSUE. I THINK THIS NEEDS TO BE RECALLED AND THAT I SHOULD BE REIMBURSED FOR ANY MONIES I AM OUT OF POCKET FOR HAVING TO FIX THE HEADLIGHT DUE TO A MANUFACTURE WIRING PROBLEM! *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - CARY, NC

    TL*THE CONTACT OWNS A 2001 SATURN L SERIES. THE CONTACT STATED THAT THE TIMING CHAIN BROKE WHILE HE WAS DRIVING 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 07V519000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED AS WELL BUT WAS DECIDING WHETHER TO ASSIST WITH REPAIR EXPENSES. THE FAILURE MILEAGE WAS 116,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - ALPINE, AL

    THE DRIVER'S SIDE LOW BEAM LAMP FAILED ON DECEMBER 13, 2010. I REPLACED THE LAMP WITH A NEW ONE. ON FEBRUARY 6 WHILE DRIVING AT NIGHT I NOTICED THE DRIVER'S SIDE HEADLIGHT WAS WORKING INTERMITTENTLY. SINCE THE LAMP WAS NEW I CHECKED TO INSURE IT WAS SEATED AND IT WAS. THE LAMP CONTINUED TO DO SO UNTIL FEBRUARY 17TH WHEN IT WENT OUT COMPLETELY. UPON CHECKING THE LAMP AGAIN I FOUND THAT THE INSULATION ON THE WIRES AT THE BASE OF THE SOCKET HAD MELTED AND ONE OF THE WIRES WAS BROKEN. I HAVE AN APPOINTMENT WITH THE DEALER TO MAKE THE NECESSARY REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - MIDLAND, TX

    2005 SATURN ION. FRONT AND BACK BLINKERS WILL NOT BLINK. I HAVE REPLACED ALL BULBS AND ENTIRE LIGHT ASSEMBLIES. THE VEHICLE IS NOT INSPECTABLE BECAUSE IT HAS TO HAVE ALL LIGHTS WORKING. THIS HAS BEEN AN INTERMITTENT PROBLEM AND THE CAUSE OF THE LIGHT FAILURE IS UNKNOWN. THE VEHICLE HAS BEEN WITH AN AUTO MECHANIC/ELECTRICIAN FOR OVER 2 WEEKS NOW AND IS VERY FRUSTRATING AND UNACCEPTABLE. SATURN HAS TO FIND A WAY TO REPAIR THE PROBLEM AT THEIR COST. IT SHOULD NOT BE THE RESPONSIBILITY OF THE CUSTOMER TO HAVE THE PROBLEM REPAIRED, BECAUSE IT IS OBVIOUSLY AN INTERNAL MALFUNCTION. NOT ONLY HAVE I HEARD SEVERAL COMPLAINTS REGARDING THE SATURN AND THE DIFFICULTY IN FINDING REPAIR PARTS, BUT TO FIND SOMEONE WILLING TO WORK ON THEM IS NOT EASY EITHER. THIS HAS BEEN AN ONGOING EXPENSE THAT APPEARS TO BE NEVER ENDING . THESE VEHICLES SHOULD BE TAKEN OFF THE ROADS FOR THE SAFETY OF THE DRIVERS AND THEIR PASSENGERS, AS WELL AS OTHER DRIVERS ON THE ROAD, DUE TO THE UNEXPECTED AND UNKNOWING EVENTS OF WHEN AND WHAT WILL MALFUNCTION AT ANY GIVEN TIME. I ALSO FEEL THAT THE VALUE OF THE VEHICLE SHOULD BE REFUNDED TO EACH CUSTOMER AS AN "ALLOWANCE" TO PUT TOWARDS THE PURCHASE OF A SAFER VEHICLE. THIS IS A SERIOUS SITUATION AND SHOULD BE INVESTIGATED TO THE FULLEST BY THE NHTSA IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - FORT WORTH, TX

    WAS TURNING ONTO HIGHWAY AND "POWER STEERING" LIGHT CAME ON AND STEERING BECAME DIFFICULT. WE WERE ABLE TO DRIVE TO A PARKING LOT AND AFTER A FEW MINUTES, WE RESTARTED THE CAR AND DROVE ABOUT 1 MILE TO A GROCERY STORE. AFTER THE STORE TRIP, WE STARTED HOME AND APPROXIMATELY 2 MILES FURTHER THE LIGHT CAME ON AGAIN AND STEERING BECAME DIFFICULT AGAIN. THE PROBLEM SEEMS TO OCCUR WHEN WE MAKE TOO MANY TURNS IN A SHORT TIME.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2007 SATURN OUTLOOK
    - HOUSTON, TX

    MY WIFE HAVE A 2007 SATURN OUTLOOK AND THE DRIVERS LOW BEAM HEADLIGHT WENT OUT. I ACCESSED THE LAMP ASSEMBLY AND FOUND THE HARNESS HAD MELTED. IT IS CRAZY THE WAY IT IS CONSTRUCTED AND SO HARD TO HAVE ACCESS, MY WIFE IS SCARE THIS THING CAN INITIATE A FIRE IN THE CAR WITH VERY DANGEROUS CONSECUENCES....PLEASE RECALL THIS SUVS TO FIX IT.....THANKS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2008 SATURN ION
    - MARIETTA, GA

    TL*THE CONTACT OWNS A 2008 SATURN ION. THE CONTACT NOTICED THAT THE FRONT WINDSHIELD HAD CRACKED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED OR INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - MOORELAND, IN

    ISSUE WITH HEADLIGHTS NOT WORKING, OR WORKING OFF AND ON. REPLACED LIGHTS AND STILL HAVING PROBLEMS. LOOKS LIKE A WIRING OR ELECTRICAL PROBLEM. THERE LOOKS TO BE A TSB FROM GM ON THIS ISSUE, BUT NO RECALL. *LN

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - AIKEN, SC

    I HAVE A 2008 SATURN OUTLOOK XR. THERE ARE NOW OVER 150 COMPLAINTS FILED WITH THE NHTSA REGARDING ELECTRICAL PROBLEMS AND FAILURE OF THE LOW BEAM LIGHTS ON BOTH SIDES. MY PASSENGER SIDE FAILED AND WHEN REPAIRS WERE STARTED THE GM REPAIR SHOP NOTED THE WIRING HARNESS WHERE THE BULB IS INSERTED WAS BURNED (MELTED AND BLACKENED) AS IS THE CASE IN ALL THE COMPLAINTS I REVIEWED. GM ISSUED A TSB IN MAY 2009 ADDRESSING THIS PROBLEM (TSB# 09-08-42-004) WHICH INCLUDED FILLING THE CONNECTOR CAVITY WITH NYOGEL GREASE AFTER REMOVING AND REPLACING THE HARNESS. MY VEHICLE IS OUT OF WARRANTY WITH JUST OVER 41,000 MILES. THE GM SHOP ACKNOWLEDGED THAT THEY HAVE SEEN OTHER VEHICLES IN THIS MODEL LINE WITH THE SAME FAILURE. HOWEVER THEY HAD NO DIRECTIONS TO COVER THE REPAIRS SINCE THE VEHICLE WAS OUT OF WARRANTY. IT WAS RECOMMENDED THAT I CALL GM CUSTOMER ASSISTANCE. THAT CALL RESULTED IN AN APPARENT LACK OF KNOWLEDGE OF THIS PROBLEM IN SPITE OF THE NUMEROUS NHTSA COMPLAINTS AND INTERNET DISCUSSIONS REGARDING THIS PROBLEM. THIS IS AN OBVIOUS SAFETY ISSUE SHOULD A FAILURE OCCUR WHILE DRIVING AT NIGHT. I CAN ALSO EXPECT THAT THE DRIVERS SIDE WILL ALSO FAIL WHICH WILL RESULT IN AN ADDITIONAL REPAIR COST BEYOND JUST REPLACING A BURNED OUT BULB. *TR

    Source: NHTSA WEB SITE