SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN OUTLOOK
    - RIVERBANK, CA

    I OWN A 09 SATURN OUTLOOK, THE DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING . THERE WAS NO ACCIDENT BUT ON LOOKING INTO THE MATTER IT SEEMS TO BE A COMMON PROBLEM WITH THE WIRING HARNESS FOR THE HEADLIGHT WHICH I WAS QUOTED 700 DOLLARS TO FIX WITH ONLY 37000 MILES ON MY CAR.THIS SHOULD NOT HAPPEN TO A BRAND NEW CAR AND IF IT IS AS COMMON AS IT SOUNDS THERE SHOULD BE A RECALL TO FIX THE ISSUE AT NO EXPENCE TO THE OWNER. THERE IS A TECH.SERV. BULLITIN OUT BY G.M. ON THE MATTER #09-08-42-004 IF THIS HOLDS TRUE ITS AN ADMITTION TO A REOCCURING PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - PALATINE, IL

    THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT ENTERED THE VEHICLE AND WAS UNABLE TO ACTIVATE THE LOW BEAM HEADLIGHT PASSENGER SIDE. THE HIGH BEAM HEADLIGHTS WOULD FUNCTION BUT NOT THE LOW BEAMS. TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE WIRING HARNESS WAS MELTED. THE WIRING HARNESSES WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR THE CONSUMER RECEIVED AN AIR BAG RECALL NOTICE. EVEN THOUGH THE AIR BAG LIGHT WAS NOT ON, THE CONSUMER TOOK THE VEHICLE TO THE DEALER ANYWAY. SIX MONTHS LATER, THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS UNDER THE ASSUMPTION, THE ISSUE WAS TAKEN CARE OF. HOWEVER, THE DEALER STATED THE PROBLEM WAS A SEAT MODULE AND IT WAS NOT COVERED BY THE RECALL. UPDATED 01/21/15. *JB

    Source: NHTSA WEB SITE
  • 2003 SATURN L200
    - FRESNO, CA

    TL* THE CONTACT OWNS A 2003 SATURN L200 WITH AFTER MARKET AUTO ZONE BRAKE SHOE PADS, PART NUMBER 405K5. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE ENGAGED THE EMERGENCY BRAKE AND IT WOULD RESPOND. HE THEN DEPRESSED THE BRAKES AND THERE WAS LIMITED BRAKING POWER BY FIFTY PERCENT. IN ADDITION, THE VEHICLE EXHIBITED AN ABNORMAL NOISE FROM THE REAR PASSENGER WHEEL. THE CONTACT INSPECTED THE VEHICLE BUT FOUND THAT THE AFTERMARKET BRAKES WERE ONE INCH LONGER THAN THE ORIGINAL EQUIPMENT BRAKES AND ONLY THE EXTREME OUTER EDGES WERE MAKING CONTACT WITH THE BRAKE DRUM, WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND THEY ADVISED HIM THAT THEY WOULD PERFORM AN INVESTIGATION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 71,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 SATURN LS
    - DUNN, NC

    TIMING CHAIN ON 2001 SATURN 2.2 4 CYLINDER BROKE WITHOUT WARNING LEAVING THE CAR STRANDED IN TRAFFIC ALSO CAUSED DAMAGE TO VALVES AS RESULT OF TIMING CHAIN BREAK. DATE OF INCIDENT WAS 02/07/2011 MILES 141,000. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - DURHAM, NC

    PASSLOCK LIGHT BLINKING VEHICLE WILL NOT START IN AMBIENT TEMPERATURE BELOW 30 F REPRESENTS A SAFETY HAZARD BECAUSE EGRESS IS NEEDED FROM AREA. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - BRIDGEVILLE, DE

    THE POWER STEERING FAILS AND THE VEHICLE BECOMES HEAVY TO STEER, PARTICULARLY AT SLOW SPEEDS. THE FAILURE IS NOW OCCURRING EVERY FEW SECONDS WHICH SOMETIMES STOPS FOR A FEW HOURS. VEHICLE IS A 2007 SATURN ION WITH ELECTRIC POWER STEERING. THIS IS THE SAME FAILURE TYPE AS EXPERIENCED ON CHEVY COBALT AND PONTIAC G5. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - GRANT, MI

    I BOUGHT THIS 2007 SATURN AURA ON 05/23/2010. THE SAME DAY I STARTED NOTICING MY CRUISE CONTROL WASN'T WORKING PROPERLY. SOMETIME IT WOULD WORK, OTHER TIMES IT WOULDN'T. THEN I REALIZED WHEN I DROVE THE CAR HOME THAT NIGHT THAT THE BRAKE LIGHTS WERE ON AND THIS WAS CAUSING THE CRUISE TO NOT WORK. THE BRAKE LIGHTS WILL COME ON AT RANDOM TIMES WITHOUT PRESSING ON THE BRAKE PEDAL. YOU HAVE TO PRESS THE BRAKE PEDAL TO SHUT THEM OFF. OPPOSITE OF WHAT SHOULD BE HAPPENING. SO WHEN MY BRAKE LIGHTS ARE ON(CAME ON BY THEMSELVES) AND I ACTUALLY NEED TO STOP, THE BRAKE LIGHTS GO OFF WHEN I USE THE BRAKE. A MAJOR SAFETY ISSUE IN MY OPINION. WE REPLACED TWO PRESSURE SWITCHES IN THE BRAKE PEDAL THINKING THAT WAS THE PROBLEM. STILL NOT FIXED. WE ALSO REPLACED A FEW OTHER PARTS ASSOCIATED WITH THE BRAKE PEDAL AND IT STILL WASN'T CORRECTED. SO, I CONTACTED THE DEALERSHIP WHO TOLD ME THEY HAD NO IDEA HOW TO FIX IT AND WOULD NEED TO GO THRU MY WIRING ONE BY ONE AND INSPECT EVERYTHING AND WARNED ME IT WAS LIMITLESS HOW MUCH A REPAIR LIKE THAT COULD COST. SO, I CALLED SATURN CUSTOMER SERVICE. I TALKED TO A WOMAN NAMED JUDY WHO WAS NO HELP. SHE GAVE ME A LIST OF REPAIRS TO BE DONE AND SAID I HAD TO GO THRU THAT LIST FIRST AND PAY FOR ALL THE REPAIRS OUT OF POCKET AND IF IT DIDN'T WORK THEN SHE WAS AT A LOSS TOO. I TOLD HER I HAVE DONE ALOT OF RESEARCH ABOUT THIS ONLINE AND HAVE FOUND HUNDREDS OF COMPLAINTS FOR THIS VERY ISSUE ON NUMEROUS WEB SITE'S. SHE SAID THE COMPANY IS UNAWARE OF THE PROBLEM. (WHICH I DOUBT). I HAVE A 3 YEAR OLD SON WHO RIDES IN THE BACKSEAT OF THIS CAR AND IT IS A DISASTER WAITING TO HAPPEN. THERE HAVE BEEN MULTIPLE TIMES I HAVE BEEN SLOWING DOWN TO TURN INTO A STORE OR AN INTERSECTION AND PEOPLE HAVE COME FLYING UP BEHIND ME BECAUSE MY BRAKE LIGHTS ARE NOT WORKING ALMOST REAR ENDING ME. WHEN THE LIGHTS GO OFF, ITS 8 SECONDS BEFORE THEY COME BACK ON.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2006 SATURN ION
    - SHOREVIEW, MN

    2006 SATURN ION REDLINE 32,000 MILES HAD A LOUD RATTLING NOISE COMING FROM THE FRONT PASSENGER SIDE OF CAR AT IDLE. TOOK THE CAR INTO A MECHANIC WHICH INFORMED ME THAT THE TIMING BELT AND GEARS WERE SHOT AND THAT HE WAS SURPRISED THAT IT DIDN'T FLY APART ON MY WAY INTO THE SHOP. THE REPAIRS WILL COST APPROX $1100. THIS SHOULD NOT HAPPEN AT ONLY 32K MILES AND COULD HAVE RESULTED IN AN ACCIDENT HAD IT NOT BEEN CAUGHT IN TIME. *TR

    Source: NHTSA WEB SITE
  • 1997 SATURN SC
    - BETTENDORF, IA

    1997 SATURN SC. CONSUMER WRITES IN FOLLOW UP TO A REQUEST FOR ADJUSTMENT ON HIS GENERAL TIRES DUE TO PREMATURE WARE *TGW THE CONSUMER WARRANTY CLAIM WAS DENIED BASED ON THE STATED POSITION THAT THE TIRES WERE OLDER THAN THE WARRANTY COVERED; 72 MONTHS. THE CONSUMER STATED HE WAS UNDER THE IMPRESSION THE TIRES WERE NEW WHEN HE PURCHASED THEM ON NOVEMBER 18, 2006. HE WAS NOT INFORMED THAT THE TIRES HAD BEEN SITTING ON THE SHELF FOR 3 YEARS. *JB

    Source: CONSUMER LETTER
  • 2008 SATURN OUTLOOK
    - ARLETA, CA

    I OWN 2008 SATURN OUTLOOK XE. THE HEADLIGHT ON DRIVER SIDE FLICKERS ON AND OFF. UPON EXAMINING THE BULB, I NOTICED THAT THE WIRING HARNESS IS BURNED OUT. THIS COULD POTENTIALLY BE DANGEROUS. PLEASE ENVISTIGATE. *TR

    Source: NHTSA WEB SITE