SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 SATURN VUE
    - MIAMI, FL

    TLA*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING WAS APPROXIMATELY 5 MPH, THE VEHICLE BEGAN MAKING A NOISE AND IT SUDDENLY STOPPED MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER OFFERED TO GIVE HER A 50% DISCOUNT ON THE REPAIR COSTS. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 SATURN LS
    - FAIRFAX, VA

    TL*THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY SHUT OFF IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE TIMING CHAIN HAD BROKEN. THE CONTACT REFERENCED RECALL 07V519000 (ENGINE AND ENGINE COOLING) BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 186,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - NEW WINDSOR, NY

    VEHICLE WAS TAKEN TO AUTHORIZED SATURN DEALER, 2003 SATURN ION HAD CONTINUOUS HIGH ENGINE IDLE AFTER BEING DRIVEN AT HIGHWAY SPEEDS. IF VEHICLE WAS SHUT OFF THE POWER CONTROL MODULE(PCM) COMPUTER RESET IT SELF. SATURN DEALER SERVICED THE VEHICLE BY RE-PROGRAMMING THE PCM( 10/21/10) AS PER A ISSUED SERVICE BULLETIN OF 4/2004 . THIS DID NOT WORK. THEN THEY ADVISED A SPRING IN THROTTLE BODY (ENGINE) WAS BAD AND REPLACED SPRING ( 10/28/10). THIS ALSO DID NOT WORK, ENGINE STILL HAS HIGH IDLE AND I BOUGHT THE VEHICLE BACK ON 11/2/10 TO THE SERVICE DEALER.. SERVICE DEALER THEN HOOKED UP CAR TO COMPUTER AND HAS SER TECH DRIVE VEHICLE FOR OVER 25 MILES, 2 TIMES ; AND THENFOUND ANOTHER PROBLEM. THEY INDICATED THAT THE POWER CONTROL MODULE COMPUTER HAD A SHORT AND CAUSED A BURNED OUT COMPONENT IN THE COMPUTER. SINCE THE SATURN IS NO LONGER BEING PRODUCES, THE COMPUTER WHICH MUST BE REPLACED IS ON BACK ORDER; AND UNKNOWN WHEN PART WILL ARRIVE. THE SATURN SERVICE DEALER ( INGERSOLL AUTO IN DANBURY CT) ADVISED THAT THE VEHICLE SHOULD NOT BE DRIVEN AS IT WAS A SAFETY HAZARD, SINCE THE COMPUTER CONTROLS NOT ONLY THE ENGINE BUT THE ABS BRAKING SYSTEM. AT THIS TIME UNKNOWN WHEN A PART WILL ARRIVE AS IT IS ON BACK ORDER. IN SEARCHING THE INTERNET I FOUND NUMEROUS COMPLAINTS FROM PERSON WHO ALSO HAD PROBLEMS WITH THE POWER CONTROL MODULE COMPUTER. I BELIEVE THAT GM/SATURN HAS HAD FULL KNOWLEDGE OF THE PROBLEM AND SHOULD HAVE TAKEN CARE OF THIS PROBLEM PRIOR; AND AS OTHER OWNERS OF SATURNS ARE HAVING THIS SERIOUS PROBLEM THEN GM SHOULD BE MAKING REPLACEMENT PARTS FOR THIS COMPUTER MORE AVAILABLE TO SATURN OWNERS. INGERSOLL AUTO IN DANBURY CT HAS ADVISED ME THAT THEY DO NOTKNOW WHEN THE REPLACEMENT COMPUTER WILL BE AVAILABLE AS THERE IS NO PART AVAILABLE IN THE ENTIRE USA. PART WILL HAVE TO BE MADE BY GM AND UNKNOWN WHEN THIS WILL HAPPEN. SO MY 2003 SATURN ION MUST BE LEFT AT THE DEALER UNTIL A REPLACEMENT COMPUTER IS SENT BY GM , SO MY CAR CAN BE REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - HAINES CITY, FL

    WHILE DRIVING MY 2005 SATURN ION THE POWER STEERING WENT OUT. AFTER I STOPPED AND CHECKED THINGS UNDER THE HOOD I RESTARTED THE CAR THEN THE POWER STEERING WAS WORKING AGAIN. A FEW MINUTES LATER THE POWER STEERING WENT OUT AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - WINNSBORO, SC

    2005 SATURN ION 2 COUPE, POWER STEERING GOES OUT ACCOMPANIED WITH A CHIME AND A PWR STR WARNING ON DASH. RESETS AFTER CAR IS TURNED OFF AND RESTARTED. PROBLEM RECURS SHORTLY AFTER RESET. DTC CODE C0475 .THERE IS A RECALL ON CHEVY COBALT FOR THIS SAME PROBLEM BUT NOT ON THIS CAR, FROM WHAT I UNDERSTAND THEY ARE ACCENTUALLY THE SAME CAR. PART # ON THE POWER STEERING MOTOR IS 995-10800 WHICH IS THE PART # FOR A COBALT POWER STEERING MOTOR. GM SAYS THERE IS SPECIAL COVERAGE ON THIS ISSUE BUT ONLY IF IT FAILS. NO RECALL ? I WILL BE INSTALLING A NEW MOTOR PART # 19257875 TO FIX THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - SAN DIEGO, CA

    MY PASSENGER HEADLIGHT TURNED OFF AT ABOUT 30,000 MILES, THE BULB WAS REPLACED. TWO WEEKS LATER THE SAME HEADLIGHT TURNED OFF AGAIN. I TOOK IT BACK TO THE DEALER WHEN THEY TOLD ME IT WAS UNDER WARRANTY AND WOULD REPLACE THE FAULTY WIRE HARNESS. NOW MY CAR IS AT ABOUT 57,000 MILES, NO WARRANTY AND MY DRIVER SIDE HEADLIGHT KEEPS TURNING OFF. I CALLED THE CHEVROLET DEALER AND THEY WANT ME TO PAY $100 JUST TO LOOK AT IT AND THEN PAY FOR WHATEVER NEEDS TO BE DONE TO FIX THE PROBLEM. I DON'T THINK THAT ITS RIGHT TO MAKE US PAY FOR SOMETHING THAT IS COMPLETELY FAULTY. THIS IS REALLY SERIOUS AND CAN CAUSE AND ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - WEST JORDAN, UT

    WITH NO ADVANCE WARNING AS I WAS GETTING ON TO THE HIGHWAY MY CAR WOULD NOT SHIFT INTO 3RD GEAR AND IMMEDIATELY STARTED LOSING POWER. I HAD TO HURRY AND PULL IN TO THE EMERGENCY LANE (WHICH IS ONLY ABOUT 4 FEET WIDE) ON THE LEFT SIDE OF THE ROAD. THE CAR WAS STILL RUNNING BUT WOULD NOT DRIVE FASTER THAN 10 MILES PER HOUR. EVENTUALLY I MADE IT OFF OF THE HIGHWAY AND TO A GAS STATION. IT HAS BEEN AT THE MECHANICS FOR TWO DAYS NOW WITHOUT A DIAGNOSIS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - WAYNESBURG , OH

    TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE STEERING WAS VERY HARD TO HANDLE WHILE ATTEMPTING TO TURN LEFT OR RIGHT THE STEERING HAD TO HANDLE WITH FORCE TO MAINTAIN THE TURN WITHOUT CAUSING A CRASH TO OCCUR. THE PASSENGER DROVE THE VEHICLE. THE MANUFACTURER STATED THAT THE VIN WASN'T INCLUDED IN THE RECALL; THEREFORE, THEY WOULD NOT OFFER ANY ASSISTANCE, BUT HE SHOULD TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 47,446.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - RUSKIN, FL

    1. PASSENGER SIDE LOW BEAM WENT OUT. 2. REPLACED IT THINKING THE BULB WAS DEAD. 3. 2 DAYS LATER, THE NEW BULB WAS OUT. 4. WENT DIGGING BACK UNDER THE WHEEL WELL AND THROUGH SOME FUNKY ARM BENDING AND TWISTING OF THE NECK I COULD SEE THAT ONE OF THE FEMALE LUGS ON THE CONNECTOR WAS BURNT. 5. USED ELECTRICAL TAPE TO TEMP FIX THE LIGHT. IT WENT OUT 1 DAY LATER AND NOT EVEN DRIVING THE VEHICLE FOR THAT 2 DAY PERIOD. 6. WENT IN AND STARTED AN INTERNET SEARCH AND DISCOVERED I AM NOT THE ONLY ONE WITH THIS MAJOR GM PROBLEM. I HAVE ALREADY GOT A WARNING FOR THE POLICE TO FIX THE HEADLIGHT OUT. I SHOULDN'T HAVE TO WORRY WHEN IT WILL GO OUT AGAIN AND HOPEFULLY NOT GET A TICKET OR EVEN WORSE. A CRASH. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - GLEN ROCK, NJ

    SATURN ION 2005 MODEL DOES NOT RELEASE KEY FROM IGNITION AFTER YOU TURN OFF THE CAR. *TR

    Source: NHTSA WEB SITE