SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN OUTLOOK- FREEPORT, NY
2007 SATURN OUTLOOK. DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY DEVELOPS PROBLEMS. FIRST, LIGHT STARTS OPERATING INTERMITTENTLY; THEN, EVENTUALLY FAILS COMPLETELY. THE FIRST TIME IT HAPPENED, I REPLACED THE BULB (DIFFICULT OPERATION ACCESSED THROUGH THE WHEEL WELL). IT WORKED WELL FOR A FEW WEEKS, THEN FAILED AGAIN. AFTER READING OTHERS' EXPERIENCES, THE NEXT TIME IT HAPPENED, I INSPECTED THE SOCKET AND SAW VISIBLE CHARRING ON THE CONTACTS. SO, I REPLACED THE SOCKET WITH AN AFTERMARKET PART AND REPLACED THE BULB. IT FUNCTIONED WELL FOR ABOUT 3 MONTHS, AND NOW THE HEADLIGHT IS INTERMITTENT AGAIN, LEANING TOWARDS FAILING COMPLETELY AGAIN. THIS HAS BEEN INFURIATING BECAUSE THE EXACT ONSET OF THE PROBLEM IS UNPREDICTABLE AND HAS ALREADY CAUSED ME A NYS EQUIPMENT VIOLATION TICKET. PLUS, FROM WHAT I CAN SEE, IT IS A POTENTIAL FIRE HAZARD AND CERTAINLY A SAFETY HAZARD AS FAR AS DRIVING AT NIGHT WITH ONLY ONE (OR POSSIBLY NO) FUNCTIONING HEADLIGHT(S). I CANNOT CHANGE SOCKETS AND BULBS EVERY 2-3 MONTHS AND AM WORRIED THAT THE CAR IS UNSAFE BECAUSE OF THE OBVIOUS WIRING HARNESS ISSUES. I KNOW SATURN IS OUT OF BUSINESS, BUT WE NEED A SAFETY RECALL TO PROTECT CONSUMERS LIKE ME WHO ARE STUCK WITH AN UNSAFE CAR. THE NEW GM SHOULD PAY FOR A RECALL. *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- NEW BERN, NC
WE OWN A 2009 SATURN OUTLOOK WITH 25000 MILES ON IT. WE HAVE OWNED IT FOR 14 MONTHS. WHEN IT WAS TIME FOR STATE INSPECTION THE PASSENGER SIDE LOW BEAM LIGHT WENT OUT. AT THE INSPECTIONS PLACE THEY HAD TO REPLACE THE BULB TO PASS INSPECTION. THE MECHANIC FOUND A COMPLETELY BURNED OUT BULB SOCKET. AS IT WAS SATURDAY AND THERE WASN'T A PART READILY AVAILABLE TO REPLACE THE SOCKET IT HAD TO BE FIXED TEMPORARILY. THE MECHANIC SAID THAT THE WIRING HARNESS WAS PINCHED AGAINST A METAL BRACKET AND OVER TIME HAD WORN UNTIL IT SHORTED OUT. I WILL BE GOING TO THE DEALERSHIP FOR A FREE REPLACEMENT OR WILL BE SEEKING LEGAL ACTION AGAINST SATURN/GMAC. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- R' HILL, GA
MY 2009 SATURN VUE HYBRID WAS PURCHASES IN JAN 2009. SINCE THAT TIME MY CAR BATTERY HAS DIED 4 TIMES. WHEN I TOOK IT TO THE SATURN DEALER IN SAVANNAH THEY SAID THERE WAS NOTHING WRONG WITH THE BATTERY BUT MY HYBRID BATTERY HAD A RECALL. AFTER 10 DAYS THE VEHICLE WAS RELEASED BACK TO ME WITH A NEW HYBRID BATTERY HOWEVER, THE 12 V CONTINUES TO DIE. THE GM DEALER IN HINESVILLE GA SAID THAT BATTERIES WILL DIE IN EXTREME CONDITIONS. I LIVE IN SE GEORGIA. I HAVE NO GPS, RADAR DETECTOR, MPS PLAYER , DVD PLAYER ETC PLUGGED INTO MY VUE TO ACCOUNT FOR WEATHER OR BATTERY DRAIN. I PURCHASED THIS VEHICLE TO TRANSPORT MY GRANDDAUGHTER TO DOC APPT, SOCCER, SHOPPING AND DAYCARE KNOWING THAT BY USES A HYBRID I WAS BEING KINDER TO THE ENVIRONMENT. WHEN MY BATTERY DIED LAST NIGHT I CONTACTED ON STAR TO RUN A DIAGNOSTIC TEST. ON STAT DID NOT FIND ANY ISSUES WITH THE BATTER HOWEVER, MY AIRBAGS WOULD NOT DEPLOY IN CASE OF AN ACCIDENT. THERE IS SOMETHING VERY WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM OF THE VUE HYBRID AND MY DEALERSHIP IS NOT BEING FORTHRIGHT ABOUT THE LARGER ISSUE. EVENTUALLY MY WARRANTY WILL RUN OUT AND THEN I WILL BE STUCK WITH A VERY EXPENSIVE LEMON! PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- CHINO VALLEY, AZ
TL*THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 55-60 MPH WITH THE CRUISE ENGAGED THE BRAKE LIGHTS CAME ON AND THE BRAKES ENGAGED INDEPENDENTLY. HE STATED THAT IF HE APPLIED PRESSURE TO THE BRAKE PEDAL THAT THE BRAKE LIGHTS WOULD SHUT OFF FOR 2 TO 3 SECONDS AND WOULD COME BACK ON INDEPENDENTLY. WHEN THE FAILURE OCCURRED THE CRUISE CONTROL WAS NOT VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND THE DEALER COULD NOT DUPLICATE THE FAILURE. HE ALSO STATED THAT THERE WAS A NOISE COMING FROM THE PASSENGER SIDE FRONT BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT BRAKE PADS AND ROTORS TWICE. THE REAR BRAKE PADS AND ROTORS WERE ALSO REPLACED. IN DECEMBER OF 2009 A GMC FIELD ENGINEER INSPECTED THE VEHICLE AND REPLACED THE FRONT BRAKES. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE FAILURE MILEAGE WAS 200 AND THE APPROXIMATE CURRENT MILEAGE WAS 52,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- CHICAGO, IL
I WAS DRIVING AND HEARD A CLICK AND THE POWER STEERING LIGHT IS ON THE DASHBOARD. NOT ABLE TO TURN STEERING WHEEL. IN ONE HOUR IT HAPPENED 6 TIMES. I HAVE NOT TAKEN TO A REPAIR SHOP THE PROBLEM JUST STARTED AND WOULD LIKE TO FILE A COMPLAINT. I AM SEEING TO MANY PROBLEMS AND DEATHS FROM THE SATURN ION. *TR
Source: NHTSA WEB SITE -
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2005 SATURN ION- PLEASANTVILLE, IA
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHEN SHE SHUT THE VEHICLE OFF, SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED EVERY TIME SHE DROVE THE VEHICLE. SHE HAD TO WAIT FIFTEEN MINUTES BEFORE SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SHE HAD TO HAVE THE VEHICLE REPAIRED BY THE DEALER AT HER EXPENSE. THE CURRENT MILEAGE WAS APPROXIMATELY 97,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- FARMINGDALE, NJ
2008 SATURN OUTLOOK FWD XR HEADLIGHT WIRING HARNESS MELTED, NO LONGER HAVE LOW BEAM LIGHT. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- SAN MARCOS, CA
THE DRIVER'S SEAT HAS BROKEN. IT MAY BE SIMILAR TO A PROBLEM PREVIOUSLY REPORTED WITH ANOTHER VEHICLE. I HAVE NOT YET TAKEN THE VEHICLE IN FOR REPAIR, BUT IT'S EVIDENT THE SEAT FRAME HAS DETACHED IN THE RIGHT REAR PART OF THE UNIT. WHEN POWERING THE SEAT BOTTOM UP, ONLY ONE SIDE OF THE SEAT WOULD MOVE. I RECENTLY TRIED TO RAISE THE SEAT BECAUSE THE BACK FELT TOO LOW AND THERE WAS A "BANG" AND I COULD FEEL THE POWER MECHANISM PUSHING THROUGH THE UPHOLSTERY...OBVIOUSLY NO LONGER CONNECTED TO THE FRAME. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- LINNEUS, MO
2003 SATURN ION3 WONT START WAIT 10MIN AND IT WILL START.... I WAS AT A CHILDREN'S HOSPITAL AND WAS THERE WITH MY CHILD WHEN WE WENT TO LEAVE THE CAR WAS IN THE GARAGE FOR 4 DAYS. WE GOT IN TURNED THE CAR OVER AND NOTHING BUT SERVICE ENGINE. @ HOURS AWAY FROM HOME WITH A SICK CHILD THAT JUST GOT RELEASED CALLED MY HUSBAND TO COME HELP HE TRAVELED 2 HRS TO COME TO ME WHEN WE WENT BACK TO THE CAR AFTER SITTING AT THE HOSPITAL WAITING IT STARTED JUST FINE. FIRST TIME IT HAD EVERY DONE THAT TO ME. BUT NOW IT HAS DONE IT SEVERAL TIMES. I HAVE BEEN AT THE GROCERY STORE AT THE DRS. TRYING TO LEAVE HOME TO GET TO WORK AND AT WORK WHEN IT HAS DONE IT. I WILL TRY TO START IT AND IT TELLS ME SERVICE ENGINE AND THEN 10MIN -20 MIN I GO BACK TO THE CAR AND IT STARTS. I SHOULDN'T HAVE TO DEAL WITH THIS NOR SHOULD I HAVE TO PAY TO FIX THIS WHEN I SEE SO MANY OTHER PEOPLE WITH THE PROBLEM. THIS IS A DEFECT FROM THE COMPANY THAT NEEDS FIXED. WHAT HAPPENS IF SOMEONE IS ON THE SIDE OF THE HIGHWAY FIXING A FLAT OR SOMETHING AND THIS HAPPENS TO THEM. *TR
Source: NHTSA WEB SITE -
2003 SATURN L300- ST. GENEVIEVE, MO
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A RECURRING FAILURE IN WHICH IT WOULD STALL WHILE DRIVING AT ANY SPEED, WITHOUT WARNING. THE CONTACT WOULD ALLOW THE VEHICLE TO COOL OFF BEFORE HE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO SEVERAL AUTHORIZED DEALERS AS WELL AS INDEPENDENT REPAIR FACILITIES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED BUT TO NO AVAIL. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY AT ANY SPEED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE