SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN OUTLOOK- MAGNA, UT
I OWN A 2008 SATURN OUTLOOK XR AWD. I HAVE 56,000 MILES ON THE VEHICLE. EARLIER THIS YEAR THE PASSENGER LOW BEAM HEADLIGHT STARTED GOING ON AND OFF. AFTER A WEEK IT STOPPED WORKING. I TOOK IT TO MY LOCAL SATURN DEALERSHIP (BEFORE THEY CLOSED) THE TECHNICIANS LOOKED AT IT AND DECIDED IT WAS A SAFETY CONCERN AS THE WIRING HARNESS FOR THE HEADLIGHT WAS MELTED SO THEY REPLACED BOTH DRIVER AND PASSENGER HARNESSES AND BULBS. A FEW MONTHS LATER THE PASSENGER LIGHT DID THE SAME THING AND I WAS ABLE TO GET AT THE HARNESS AND SAW THAT IT WAS BLACK AND WIRES WERE MELTED. I REPLACED THE LIGHT AND IT WORKED FOR ANOTHER MONTH BEFORE BURNING OUT. I TOOK IT INTO THE GM DEALER, THE TECHNICIAN LOOKED AT IT AND JUST REPLACED THE BULB, IT HAS SINCE BURNED OUT AGAIN AND THE WIRING HARNESS IS STILL BLACKENED AND MELTED AND KEEPS BURNING OUT LIGHTS. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- CLAYTON, NC
FOR THE 2007 SATURN OUTLOOK ( SIMILAR TO GM ARCADIA) DURING NORMAL RAIN OR WET ROAD CONDITIONS (NOTHING EXTREME) WATER FROM THE FRONT PASSENGER SIDE WHEEL SPLASHES ONTO THE BELT AND DRIVE PULLEYS CAUSING THE BELT TO SLIP. THE SLIPPAGE RESULT IN LOSE OF POWER STEERING, POWER FROM GENERATOR ...... THIS HAS HAPPEN WHILE DRIVING STRAIGHT AND WHILE ATTEMPTING TO PULL OUT ON TO A ROAD WAY FROM A STOP. THIS HAPPENS DURING ALMOST EVERY WET DRIVING CONDITION. EXAMPLE: NORMAL RAIN AND WET ROAD CONDITION, WIFE AND CHILD ARE PULLING OUT ON TO 4 LANE DIVIDED HIGHWAY, THE BELT STARTS SLIPPING, SQUEALS, WARNING MESSAGES FLASH, THE OUTLOOK MAKES IT INTO THE LANE, BUT WITH OUT POWER STEERING MY WIFE HAD TO DRIVE STRAIGHTEN ACROSS BOTH LANES AND STOP IN THE GRASS MEDIAN. WHEN YOU PICTURE THIS INCIDENT, YOU HAVE TO PICTURE THE TRACTOR TRAILER TRUCK AND OTHER VEHICLE APPROACHING. THEN MY WIFE AND CHILD ARE SOMEWHAT TRAPPED / STRANDED IN OUR SATURN OUTLOOK SITTING IN THE MEDIAN OF US70. SHE STOPPED THE ENGINE, AND AFTER A FEW RESTARTS THE SLIPPAGE STOPPED ENOUGH TO ALLOW HER TO DRIVE TO A NEAR-BY PARKING LOT. AFTER ALLOWING THE ENGINE TO RUN AND DOING SOME TEST CIRCLES IN THE PARKING LOT, THE EXTREME SLIPPAGE DID NOT RETURN. DURING HER DRIVE HOME, THE BELT DID OCCASIONALLY SLIP BUT NOT TO THE EXTREME OF LOSING ELECTRICAL POWER, COOLING, AND POWER STEERING. SINCE BEING SCARED IN THAT LIFE ENDANGERING SITUATION OF NOT BEING ABLE TO TURN THE VEHICLE WITH OTHER TRAFFIC APPROACHING, WE CONDUCTED A SIMPLE GOOGLE OR INTERNET SEARCH THAT SHOWED THAT OTHER SATURN OUTLOOK OWNERS HAVE REPORTED SIMILAR EVENTS - SOME RESULTING IN ACCIDENTS. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- BROCKTON, MA
I OWN A 2007 SATURN AURA WITH 90,000 MILES ON IT, THE SERVICE AIR BAG LIGHT AND CHIME HAS COME ON REPEATEDLY IN THE PAST YEAR. SERVICE DEPT STATED NO PROBLEM.. NOW I AM READING ABOUT OTHERS WHO HAVE HAD THAT PROBLEM THAT SHOULD BE FIXED. I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE AND HOPE IT IS COVERED AS THE REPAIR IS ESTIMATED TO BE ABOUT 1000, MORE OR LESS. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- CARTHAGE, NC
TL*THE CONTACT OWNS A 2006 SATURN ION. PRIOR TO ACCELERATING FROM A STOP THE POWER STEERING SERVICE LIGHT ILLUMINATED ON THE DASHBOARD BEFORE TO THE STEERING WHEEL BECOMING VERY STIFF. THE VEHICLE WAS PULLED OVER AND SHUT OFF. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE FAILURE HAS SINCE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- CUPERTINO, CA
1. DRIVING NORMALLY ON SURFACE STREETS 2. POWER STEERING FAILED; VERY DIFFICULT TO STEER. TURNING CAR OFF AND THEN BACK ON MADE POWER STEERING WORK FOR A FEW MINUTES, BUT FAILED AGAIN. *TR
Source: NHTSA WEB SITE -
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2007 SATURN ION- CLERMONT, FL
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME STIFF. THE CONTACT PULLED OVER AND TURNED THE VEHICLE OFF. UPON RESTART, THE POWER STEERING WAS FUNCTIONAL. THE VEHICLE HAD NOT BEEN EXAMINED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY AND WAS BECOMING PROGRESSIVELY WORSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE HYBRID- HONOLULU, HI
TL*THE CONTACT OWNS A 2008 SATURN VUE HYBRID. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE INTO HYBRID MODE AND SUDDENLY SHUT OFF WHENEVER THE VEHICLE WAS STOPPED. THE VEHICLE SEEMED TO TRY AND RESTART ALTHOUGH THE ENGINE WAS ALREADY ON. THE CONTACT TURNED THE VEHICLE OFF AND TRIED TO RESTART IT; THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BATTERY BACK NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 12/30/10 *BF UPDATED 01/10/11.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- LITTLETON, CO
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED AN ODOR OF GASOLINE; HE ALSO NOTICED THAT THE VEHICLE HAD TROUBLE STARTING AT TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE FUEL LINE AND FUEL PUMP WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 27,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SATURN LS- GREENLAWN, NY
TL*THE CONTACT OWNS A 2001 SATURN L300. THE CONTACT STATED THAT TIRES RUBBED AGAINST THE VEHICLE WHENEVER HE DROVE IN REVERSE AT A LOW SPEED WHILE TURNING SHARPLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS APPROXIMATELY 118,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- MIDDLETON, CO
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THERE WAS A FUEL LEAK FROM THE FUEL PUMP AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) AND WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER AND VERIFIED THE INFORMATION THE DEALER STATED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE