SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2007 SATURN ION- SANTA ANA, CA
MY SATURN 2007 ION WILL NOT SHUT OFF & I CANNOT GET THE KEY TO RELEASE OUT OF THE IGNITION. I HAD TO PULL THE IGNITION FUSE & DISCONNECT THE BATTERY. I CALLED SATURN WHO DENIED THE PROBLEMS WITH THE IGNITION SYSTEMS. I WENT ONTO CONSUMER AFFAIRS.COM, ENTERED CONSUMER COMPLAINTS ABOUT SATURN ION IGNITION LOCK & PULLED UP 50 PAGES OF DOCUMENTED PROBLEMS CONCERNING THE PASSLOCK SYSTEM. WHY HAS THERE NOT BEEN A RECALL ON THIS MATTER? NOT 50 INCIDENTS, 100'S OF INCIDENTS. MY CAR WENT OUT OF WARRANTY 1 MONTH AGO. IT IS ESTIMATED AT OVER $500.00 TO REPAIR WITH NO GUARANTEE IT WILL NOT OCCUR AGAIN! PLEASE HELP US & CHECK OUT THIS PROBLEM. I READ THAT GM ISSUED A SERVICE BULLETIN 04-08-45-005D CONCERNING THIS MATTER. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- SANTA ANA, CA
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF THE KEY WOULD NOT RELEASE OUT OF THE IGNITION AND IT WOULD NOT TURN TO THE OFF POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 59000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN VUE- BELLEVILLE, IL
MY 2009 SATURN VUE HYBRID HAS HAD 2 CAR BATTERIES DIE AND THE HYBRID BATTERIES HAVE HAD TO BE REPLACED AS WELL. I PURCHASED THE VUE IN JULY OF 2009. THE FIRST CAR BATTERY WAS REPORTED DEAD BY THE LOU FUZE DEALERSHIP LESS THAN A WEEK AFTER MY PURCHASE AND REPLACED UNDER WARRANTY. THE HYBRID BATTERIES WERE DEEMED "DEAD" BY THE LOU FUZE DEALERSHIP IN JULY 2010 AND REPLACED UNDER WARRANTY. IN OCTOBER 2010, THE CAR BATTERY WAS AGAIN DEEMED "DEAD" AND REPLACED BY THE LOU FUZE DEALERSHIP. EACH TIME THE CAR BATTERY WAS REPLACED, I WAS TOLD BY THE DEALERSHIP THAT BATTERIES WILL DIE QUICKLY IN EXTREME CONDITIONS. I WAS NOT AWARE THAT THE ST. LOUIS AREA QUALIFIED AS EXTREME IN TERMS OF WEATHER. ADDITIONALLY, I WAS TOLD BY THE SERVICE MANAGER DURING MY THE OCTOBER 2010 INCIDENT THAT I SHOULD BE HAPPY IT WAS ONLY MY CAR BATTERY THAT WAS DEAD BECAUSE THE HYBRID BATTERIES ARE ON BACK ORDER. IT SEEMS THAT THERE IS SOMETHING VERY WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM OF THE VUE HYBRID AND MY DEALERSHIP IS NOT BEING FORTHRIGHT ABOUT THE LARGER ISSUE. EVENTUALLY MY WARRANTY WILL RUN OUT AND THEN I WILL BE STUCK WITH A VERY EXPENSIVE LEMON! PLEASE HELP! *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- NORTH KINGSTOWN, RI
MY 2003 SATURN VUE WAS HAVING TROUBLE WITH THE TRANSMISSION TOOK IT BACK TO THE CAR DEALER WERE WE BOUGHT IT THEY SAID THEY FIXED IT WE NEVER GOT ANY PAPER WORK FROM THEM THIS HAPPENED TWICE IN LESS THAN 6 MONTHS WELL THEY ARE NO LONGER IN BUSINESS CALLED GMC AND SENT LETTERS BECAUSE WE WERE TOLD THERE WERE A RECALL ON THE TRANSMISSION AND WE NEVER RECEIVED A RECALL WELL THEY SENT A NOTE TO US BUT TOLD US WE WERE OVER THE MILES THEY HONORED THAT'S NOT OUR FAULT WE WERE NEVER NOTIFIED OF A RECALL NOW I HAVE A SATURN IN MY DRIVE WAY WITH NO DRIVE AND STILL HAVE TO MAKE PAYMENTS THIS IS NOT FAIR THEY SHOULD REPLACE THE TRANSMISSION NO MATTER HOW MANY MILES OVER IT IS AND WE BOUGHT IT USED IM AT WITS END WITH EVERYBODY ELSE THAT HAS A 2003 SATURN WITH THE SAME PROBLEMS JUST READ ALL THE COMPLAINTS THEY SHOULD BE HELD RESPONSIBLE. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GRAND JUNCTION, CO
NHTSA CAMPAIGN ID NUMBER: 09V419000. FUEL LEAKAGE. I HAD THE SAME EXACT PROBLEM WITH MY 2006 SATURN ION BUT YET IT IS NOT COVERED UNDER THE RECALL DUE TO IT BEING REGISTERED IN COLORADO. I HAD TO REPLACE THE PART MYSELF AT $400. I SAVED THE ORIGINAL FUEL PUMP JUST IN CASE YOU DECIDE TO ADD COLORADO TO THE RECALL LIST FOR THIS. WHY WOULD THE SAME EXACT PROBLEM THAT IS LISTED IN THE RECALL NOT BE COVERED DUE TO A DIFFERENT STATE. I THINK THIS IS UNFAIR. *TR
Source: NHTSA WEB SITE -
-
2007 SATURN AURA- SUN CITY CENTER, FL
WE NOTICED A "SERVICE AIR BAGS" MESSAGE ON THE DASHBOARD. ALSO THE AIR BAG INDICATOR REMAINED "OFF" EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE SERVICE DEPARTMENT OF A FORMER SATURN DEALER DIAGNOSED THE PROBLEM AS A "SHORT IN THE PASSENGER PRESENCE MODULE." TECHNICIAN STATED THE AIR BAG ON PASSENGER SIDE WOULD LIKELY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. REPAIR INVOLVING REPLACEMENT OF THE "SWITCH" WAS MADE AT A COST OF $717. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- SEATTLE, WA
THE ENGINE ON MY 2001 SATURN LW 200 (73K MILES) SUDDENLY QUIT WHILE I WAS DRIVING ON AN INTERSTATE FREEWAY IN SEATTLE. I WAS LUCKY TO BE ABLE TO PULL OFF TO A SHOULDER WITHOUT GETTING RAMMED. MY MECHANIC FOUND A BROKEN ENGINE TIMING CHAIN, WHICH HE SAID IS UNUSUAL FOR A CAR WITH THAT MILEAGE. I CHECKED ON-LINE AT NHTSA AND SAW THAT ONLY A LIMITED NUMBER OF 2001 L SERIES SATURNS WERE RECALLED FOR CORRECTION OF THIS POTENTIALLY LIFE-ENDANGERING PROBLEM. WHEN I CONTACTED SATURN, SUCH AS IT IS IN 2010, THE REPRESENTATIVE SAID THAT MY PARTICULAR VEHICLE (BASED ON VIN) WAS NOT COVERED BY THE RECALL, AND THAT I WAS OUT OF LUCK. I WAS NEARLY KILLED BECAUSE OF THIS DEFECT, WHICH MANY OTHERS HAVE REPORTED ON-LINE. SATURN SHOULD BE RESPONSIBLE FOR THE REPAIR COSTS, WHICH ARE IN EXCESS OF $2,000. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- ROUND ROCK, TX
POWER STEERING GOES OFF ON IT'S OWN WHILE DRIVING MY 2007 SATURN ION. USE TO OCCUR FEW TIMES A WEEK NOW HAPPENS ALMOST EVERYTIME WHILE DRIVING. WHEN THE CAR IS TURNED OFF THAN TURNED BACK ON THE POWER STEERING RETURNS TO NORMAL FOR A FEW MILES TILL IT GOES OFF AGAIN. THOUGHT I HAD SEEN A RECALL ON SEARCHING ONLINE BUT WHEN I CALLED GM DEALERSHIP (SATURN'S OUT OF BUSINESS) THEY CLAIMED THERE HAS NEVER BEEN A RECALL ON SATURN ION 2007 FOR POWER STEERING. HAVE SEEN ONLINE OTHER CUSTOMERS WITH SAME PROBLEM AND CONSIDERING CAR ONLY 3YRS OLD AND ONLY 47,000 MILES AND THAT IT GOES AWAY WHEN CAR TURNED OFF AND BACK ON THAT IT MIGHT BE SOME KIND OF COMPUTER ERROR OR SOMETHING. EVERY DIFFICULT TO STEER WHEN IT DOES GO OFF AND DEALERSHIP WANTS $125 FOR DIAGNOSTIC & UP TO $600 TO CORRECT ERROR. *TR
Source: NHTSA WEB SITE -
2002 SATURN VUE- MIAMI, FL
PURCHASED A BRAND NEW 2002 SATURN VUE 6 CYLINDERS 3.0 ENGINE. HAD TO REPLACED EVERY ELECTRONIC COMPONENT IN THIS VEHICLE. COMPUTER, ACCELERATOR SENSOR, TRANSMISSION AND TRANSMISSION CONTROL MODULE. THE "SERVICE ENGINE" LIGHTS IS CONSTANTLY ON. THEREFORE, I TOOK THE TRUCK TO THE DEALER. THEY TELL ME I NEED A NEW THROTTLE BODY AND A BRAND NEW HARNESS SINCE THE NEW THROTTLE BODY WILL NOT WORK WITH THE EXISTING WIRES. THEY WANT $3,000.00 FOR THIS. WITHIN THE WARRANTY PERIOD I MADE THE DEALERSHIP AWARE OF TRANSMISSION PROBLEMS. THEY REPLY THAT THIS SUV WAS OPERATING NORMAL. I REPLACED THE TRANSMISSION AFTER THE WARRANTY HAD EXPIRED. NOW THE TRANSMISSION CONTROL MODULE IS DEFECTIVE. THE DEALER WANTS $860 FOR THE PART PLUS PROGRAMMING CHARGES. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- LANCASTER, NY
THE TIMING CHAIN ON MY 2002 L200 WITH 75,000 MILES SNAPPED WHILE DRIVING LOST CONTROL, BUT WAS ABLE TO GUIDE THE VEHICLE TO THE SHOULDER OF THE ROAD WITH OUT BEING HIT THANKFULLY. THERE WAS A RECALL FOR THE 2001 MODEL BUT THE 2002 WAS NEVER ISSUED. *TR
Source: NHTSA WEB SITE