SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN AURA
    - HAMPTON, GA

    WHILE DRIVING MY DAUGHTER TO SCHOOL, I MADE A LEFT TURN INTO THE SCHOOL PARKING LOT AT A LOW RATE OF SPEED AND STEERING WENT OUT. POWER STEERING LIGHT ILLUMINATED AND DASH READS SERVICE ESC. VERY DIFFICULT TO STEER. TURNED CAR OFF AND WENT TO CRANK AGAIN...STEERING RESTORED, INDICATOR WENT OFF.

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - LOMA-LINDA, CA

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE TRANSMISSION SHIFT CABLE WAS REPAIRED ON THE VEHICLE BY TOM BELL CHEVROLET (800 ALABAMA ST, REDLANDS, CA 92374, (909) 283-0690). THE CONTACT STATED THAT THE VEHICLE STARTED TO ACCELERATE ON ITS OWN AND THE BRAKES HAD TO BE GRADUALLY DEPRESSED TO STOP THE VEHICLE. WHEN THE CONTACT PULLED THE VEHICLE OVER AND SHIFTED INTO PARK, THE ENGINE CONTINUED TO REV AND FORCED THE CONTACT TO COMPLETELY SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT NO FAILURE WAS FOUND. ANOTHER UNKNOWN DEALER STATED THE SAME THING AND THAT THEY WOULD HAVE TO DISASSEMBLE THE ENTIRE VEHICLE TO FIND THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - OGDEN, UT

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - WEST COLUMBIA, SC

    I WAS UNLOADING GROCERIES AT HOME CAR WAS OFF AND PARKED AND THE REAR LIFT GATE RELEASED AND TRIED TO CLOSE WITH ME IN WAY IT FELL AND HIT MY BACK CAUSING PAIN AND TRIED TO CO TINUE TO CLOSE ON ME I HAD TO PUSHT THE LIFT GATE OPEN AND IT RESISTED

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - DAVIE, FL

    AIRBAG SERVICE LIGHT ON AND PASSENGER AIRBAG LIGHT SHOWS NO ONE IN SEAT WHEN IT IS OCCUPIED

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - BUFFALO, NY

    CAR GOES INTO REDUSED ENGINE POWER ON THE HIGHWAY. ENGINE SHUTS DOWN COMPLETELY. PULL OVER SHUT OFF CAR WAIT AND RESTART CAR. SOMETIMES IT HAPPENES AGAIN RIGHT AWAY SOMETIMES IT DOESNT HAPPEN FOR MONTHS LATER.

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - LONG BEACH, WA

    ON NOVEMBER 2, 2018, AND AFTER A TWO DAY TRAIN RIDE FROM WASHINGTON, I ARRIVED AT SMITH MOTORS TO INSPECT AND TEST DRIVE A 2007 SATURN ION 3 SEDAN THAT I HAD LOCATED ON CARGURUS.COM. I WAS UNABLE TO LOCATED A CERTIFIED AUTOMOBILE INSPECTOR IN THAT AREA, AND INSPECTING THE VEHICLE IN THE RAIN MADE IT DIFFICULT TO SEE EXTERIOR DAMAGE, AND TEST DRIVING WITH THE DEFOGGER BLASTING CONCEALED THE DEFECT ABOUT WHICH I AM MAKING THIS COMPLAINT. I SPECIFICALLY ASKED THE SALESMAN, CRAIG MANSKE, WHAT IS THE MEANING OF "CERTIFIED PRE-OWNED," AND HE ASSURED ME THAT THE SATURN HAD UNDERGONE A RIGOROUS INSPECTION AND SERVICING OF EQUAL QUALITY. HE LEFT ME IN THE AGGRESSIVE HANDS OF THE CLOSER, SMITH MOTORS'S BUSINESS MANAGER, ROSS KENT. MR. KENT INSISTED THAT I SIGN A FORM ACKNOWLEDGING THAT MY MODIFYING THE VEHICLE OR USING NON-GM PARTS MIGHT VOID THE WARRANTY. I REMINDED HIM THAT THE VEHICLE WAS TWELVE YEARS OLD, HAD SIXTY-NINE THOUSAND MILES ON IT AND WAS UNDENIABLY OUT-OF-WARRANTY. HE MADE MY SIGNATURE A DEAL-BREAKER, SO I GAVE IN BECAUSE OF THE TIME AND EFFORT I HAD EXPENDED IN GETTING MYSELF TO THE DEALERSHIP IN THE FIRST PLACE TO BUY THIS VEHICLE. I DROVE THE CAR BACK TO WASHINGTON, BUT THE STIFF AND SQUEAKY PEDALS ANNOYED ME ENOUGH THAT I TOOK THE VEHICLE TO THE NEAREST CHEVY, BUICK & GMC DEALERSHIP IN WARRENTON, OR. THAT TECHNICIAN WAS UNABLE TO SILENCE THE SQUEAKY PEDALS WITH THE LITHIUM SPRAY DESIGNED FOR THE TASK. I ENDED UP PAYING $55 IN A SUBSEQUENT ATTEMPT BY ANOTHER TECHNICIAN TO UNSTIFFEN AND SILENCE THE PEDALS, BUT IT WAS UNSUCCESSFUL. THE COST TO INSTALL A NEW CLUTCH PEDAL IS PROHIBITIVELY EXPENSIVE, THERE IS NO NEW BRAKE PEDAL AVAILABLE, AND THE MECHANIC DID NOT RECOMMEND USING A SALVAGE PEDAL. MY REQUEST FOR REIMBURSEMENT FROM SMITH MOTORS, INC. WAS DENIED BY CONTROLLER, CARLA SHEELEY, WHO INSISTED IT WAS SOLD "AS IS."

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - NILES, MI

    I OWN A 2007 SATURN ION, I RECENTLY STARTED HAVING TROUBLE WITH THE STEERING, THE STEERING WHEEL IS VERY TIGHT AND WHEN I MAKE A TURN I NEED TO PHYSICALLY TURN THE WHEEL BACK IF I DON'T THE CAR WILL CONTINUE GOING IN THE DIRECTION I WAS TURNING. I AM NOW HAVING TROUBLE KEEPING IT ON THE ROAD AS IT WANTS TO PULL TO THE LEFT, IT IS IN ALINEMENT. I PURCHASED MY CAR IN 2013 FROM THE ORIGINAL OWNER I DID RECEIVE THE RECALL NOTICE FOR THE IGNITION SWITCH BUT NEVER RECEIVED NOTICE 14V15300. WHEN I ENTER MY VIN# IT SHOWS THAT THERE NO RECALLS.I DRIVE 36 MILES A DAY FOR WORK, I HAVE NOT HAD AN ACCIDENT BUT IT'S GETTING TO THE POINT THAT I AM AFRAID TO DRIVE AND THIS IS MY ONLY VEHICLE.

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - SOUTH SOLON, OH

    I WAS ON A 4 LANE HIGHWAY, AND THE VEHICLE ACTED AS IF IT WAS IN NEUTRAL ALL OF A SUDDEN, AND SLOWED DOWN WHILE MAINTAINING HIGH RPMS AND WOULD NOT GO ABOVE 10 MPH. I HAD TO PULL TO THE SIDE OF THE ROAD BEFORE BEING HIT BY TRAFFIC BEHIND ME. THE CHECK ENGINE LIGHT CAME ON, AND I TOOK THE VEHICLE TO HAVE IT CHECKED. A CODE WAS PUT OUT OF IT FOR THE SHIFT SOLENOID FOR GEARS 1-2 BEING 'STUCK ON'. AFTER HAVING THE FLUID CHANGED AS STATED FOR A POSSIBLE CAUSE, EVERYTHING RETURNED TO NORMAL AND THE CHECK ENGINE LIGHT WENT OFF. TODAY, ON 11/19/2018, I WAS ON THE INTERSTATE AND EXPERIENCED THE SAME PROBLEM AND HAD TO ATTEMPT TO MAKE A SAFE EXIT. THROUGH ONLINE RESEARCH, AND AUTO MECHANICS, THIS ISSUE IS HAPPENING A LOT WITH THESE SPECIFIC VEHICLES, AS WELL AS SIMILAR MODELS FROM OTHER MAKES AND THERE HAS YET TO BE A RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN.

    Source: NHTSA WEB SITE
  • 2005 SATURN VUE
    - METAIRIE, LA

    KEY WONT TURN IN IGNITION. BOUGHT NEW KEY BUT PROBLEM HAS CONTINUED. CAR IS OFF AND IN PARK WHEN THIS HAPPENS.

    Source: NHTSA WEB SITE