SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2006 SATURN VUE- DOYLINE, LA
I HAVE AN '06 VUE. BOTH OF THE BACK DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE FACTORY WAS NO HELP. I AM IN THE SHREVEPORT AREA AND WAS VERY DISAPPOINTED THAT THEY WOULD NOT HELP ME. THEY WERE NOT EVEN SURE IF THEY COULD FIX THE PROBLEM. RECALL NEEDS TO BE DONE. HAD TO TAKE MY VEHICLE TO A BODY SHOP TO HAVE IT SERVICED. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- BROWNSVILLE , TX
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING LIGHT FLASHED ON THE INSTRUMENT PANEL FOLLOWED BY A POWER STEERING MALFUNCTION WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A LETTER REGARDING A SPECIAL WARRANTY COVERAGE UP TO 100,000 MILES FOR THE POWER STEERING BUT THE VEHICLE'S MILEAGE WAS OVER 100,000. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- FEDERAL WAY, WA
THE CAR WILL NOT START WHEN IT IS COLD OR MOIST OUT. THIS IS WITH A BRAND NEW BATTERY. BUT, IF YOU WAIT 15 TO 20 MINUTES IT WILL START WITHOUT A PROBLEM. *TR
Source: NHTSA WEB SITE -
2001 SATURN S-SERIES SEDAN- ANDOVER, KS
2001 SATURN SL2 SEDAN TIMING CHAIN FAILURE. IT IS CURRENTLY AT AN AUTOMOTIVE REPAIR SHOP, SO I DO NOT HAVE THE VIN HANDY (BUT IF YOU NEED IT, CONTACT ME). THEY DO NOT WANT TO REPLACE THE TIMING CHAIN BECAUSE THEY SAY THEY HAVE HAD EXPERIENCES WHERE THEY DO THIS AND IT FAILS AGAIN IN A FEW MONTHS. THEY SAY THEY DO NOT WANT TO LOOK FOR ANOTHER ENGINE BECAUSE IT WOULD HAVE THE SAME PROBLEM. I SPECIFICALLY BOUGHT THE SATURN BECAUSE IT HAD A TIMING CHAIN INSTEAD OF A TIMING BELT (BECAUSE I OWNED A FIAT ON WHICH THE TIMING BELT BROKE AND I NEVER WANTED TO GO THROUGH THAT AGAIN). YET, HERE I HAVE THE SAME PROBLEM WITH A TIMING CHAIN. I HAVE HEARD THAT THERE IS A LUBRICATION ISSUE WITH THE TIMING CHAIN THAT CAUSES IT TO FAIL. I HOPE THIS CAN BE INVESTIGATED. SATURN MADE A BIG DEAL OF THEIR "300,000 MILES CLUB" AND HOW ROBUST AND LONG-LASTING THEIR CARS WERE, AND NOW THIS. TO MAKE THINGS WORSE, OUR FAMILY HAS TWO 2001 SATURN SL2 SEDANS! *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- UPPER DARBY, PA
2003 SATURN VUE, TRANSMISSION WENT WITHOUT WARNING WHILE MY COLLEGE STUDENT WAS DRIVING IT. GETTING REBUILT TRANSMISSION FOR 4,600.00. THIS IS JUST WRONG. I DON'T EVEN HAVE A JOB. *TR
Source: NHTSA WEB SITE -
-
2003 SATURN L300- TUSCALOOSA , AL
TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A SHARP AND ABNORMAL INCREASE IN ENGINE RPMS WHEN ATTEMPTING TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD ALSO EXHIBIT AN UNUSUALLY LOUD ROARING BUT WOULD NOT RESPOND. AS A RESULT, THE CATALYTIC CONVERTER FAILED. THE DEALER ADVISED THE CONTACT THAT THEY ARE AWARE OF THE FAILURE BUT THEY COULD OFFER NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 133,000. THE CONSUMER STATED THE INTERIOR AND EXTERIOR LIGHTS FLICKER ALONG WITH THE HEATER, WHICH SEEMS TO COME INTERMITTENTLY. THE WATER PUMP AND TIMING BELT WERE REPLACED. ALSO, THE CATALYTIC CONVERTER MOTOR AND BATTERY WERE REPLACED. UPDATED 04/15/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- WESTMINSTER, CO
2007 SATURN OUTLOOK HAS A KNOWN PROBLEM WITH HEADLIGHT WIRING BURNING RESULTING IN LOSS OF LOW BEAM HEADLIGHT FUNCTIONALITY. MY INCIDENT OCCURRED ON THE RIGHT LOW BEAM HEADLAMP SOCKET. THE HEADLIGHT WOULD GO OUT AND COME BACK ON INTERMITTENTLY FOR SEVERAL MONTHS BEFORE BECOMING COMPLETELY NONOPERATIONAL. AFTER DISCOVERING ON THE INTERNET THAT THIS WAS A COMMON COMPLAINT AMONG OTHERS OWNING THIS VEHICLE, I CALLED GM CUSTOMER SERVICE. I TOOK IT INTO AN AUTHORIZED DEALER PER THEIR REQUEST AND THEY DIAGNOSED THE PROBLEM AS A CORRODED SOCKET. SINCE I WAS SURE THE SOCKET WAS PLASTIC I QUESTIONED THIS BUT WENT AHEAD AND HAD THEM ORDER ME A NEW SOCKET AND REPLACE BOTH THE SOCKET AND THE LIGHT BULB. I ASKED FOR THE OLD SOCKET BACK. UPON INSPECTION, THE OLD SOCKET WAS CLEARLY MELTED AND HAD BLACKENED BURNED AREAS ON THE WIRING. THE SOCKET WAS BURNED TO THE POINT THAT IT WOULD NO LONGER HOLD THE HEADLIGHT BULB. REPLACEMENT WITH PARTS AND LABOR WAS APPROX $200. REPORTED ISSUE TO SATURN, PROVIDED THEM WITH COPIES OF OTHER CUSTOMER COMPLAINTS AROUND SAME ISSUE FROM OTHER SATURN OUTLOOK OWNERS. I SUGGESTED THAT HEADLIGHTS GOING OUT INTERMITTENTLY COULD BE A SAFETY ISSUE AS IS BURNING WIRES. THEY WERE UNABLE TO REIMBURSE ME AND DID NOT FEEL A RECALL WAS IN ORDER. I READ ON THE INTERNET THAT THERE WAS A SERVICE ALERT ISSUED FOR THIS SAME PROBLEM BUT MY PARTICULAR VEHICLE WAS NOT COVERED UNDER THAT ALERT BASED ON THE VIN PER GM. I HAVE THE OLD SOCKET AND LIGHT BULB THAT WAS REPLACED. POTENTIAL SAFETY ISSUE AS LOSS OF HEADLIGHT FUNCTIONALITY IS SUDDEN AND INTERMITTENT. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- NORTHWOOD, OH
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT ENTERED THE VEHICLE AND WAS UNABLE TO ACTIVATE THE LOW BEAM HEADLIGHTS. THE HIGH BEAM HEADLIGHTS WOULD FUNCTION BUT NOT THE LOW BEAMS. THE CONTACT ATTEMPTED TO REPLACE THE LOW BEAM HEAD LIGHT BULBS HERSELF AND NOTICED THAT EACH WIRING HARNESS WAS MELTED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE WIRING HARNESSES WERE BEING REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- SWARTZ CREEK, MI
2007 SATURN ION. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE LOWER FRONT LOWER CONTROL ARMS AND FRONT SWAY BAR LINKS HAD TO BE REPLACED ON BOTH SIDES. *JB THE MECHANIC STATED THERE WERE PIECES OF THE CONTROL ARM LAYING ON THE FRAME. UPDATED 11/19/10.*JB UPDATED 11/19/10*JB
Source: CONSUMER LETTER -
2007 SATURN VUE- PITTSBURGH, PA
2007 SATURN VUE HYBRID CHECK BATTERY LIGHT ON WHEN CAR STARTED. LOST HYBRID FUNCTIONS, THE ALL CHECK LIGHTS WERE VISIBLE, STARTING WITH BATTERY, THEN ENGINE, LOST ABS, TRACTION CONTROL, AND ABILITY TO STEER CAR ETC. CAR STOPPED WORKING AND 12 VOLT BATTERY COULD NOT EVEN BE JUMP STARTED. HAS BEEN IN THE SHOP SINCE AUGUST 30, 2010. SHOP UNABLE TO TELL ME WHEN CAR WILL BE RETURNED. PERHAPS AFTER OCTOBER 18, 2010. WAITING FOR A REPLACEMENT HYBRID BATTERY. THIS IS THE 3RD TIME CAR IN SHOP FOR HYBRID BATTERY DEFECTS. I UNDERSTAND THAT THERE WAS A RECALL ISSUED JULY 2010 BUT HAVE YET TO RECEIVE RECALL NOTICE FROM GM. THIS IS A NATIONWIDE RECALL BUT UNABLE TO FIND ANY INFORMATION IN PRINT. *TR
Source: NHTSA WEB SITE