SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 SATURN LS- NEW ORLEANS, LA
DRIVING TO SCHOOL. TIMING CHAIN BROKE ON 2002 SATURN L100. MECHANIC COST $1,900 TO FIX. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GLENDALE, AZ
VEHICLE WAS UNABLE TO BE SHUT OFF, KEY WAS STUCK IN THE IGNITION, I UNHOOKED THE BATTERY AND THE VEHICLE WAS STILL RUNNING. THIS SAME VEHICLE HAD A RECALL ON THE FUEL PUMP MODULE AND WAS LEAKING GAS, HAD THIS OCCURRED AT THE SAME TIME IT WOULD HAVE BEEN VERY UNSAFE FOR THE CAR TO HAVE BEEN RUNNING THE ENTIRE TIME WITH A GAS LEAK. FORTUNATELY I HAD JUST REPAIRED THE FUEL PUMP MODULE 1 WEEK PRIOR TO THIS ISSUE WITH THE IGNITION. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- MONTGOMERY, TX
TL*THE CONTACT OWNS A 2007 SATURN ION3. WHILE DRIVING APPROXIMATELY 50 MPH THE POWER STEERING FAILED. HE STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE DASHBOARD. WHEN THE STEERING FAILED IT BECAME VERY DIFFICULT TO TURN. HE HAD TO DRIVE ONTO THE EMERGENCY LANE WITH GREAT EFFORT. THE NEXT DAY HE DROVE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE STEERING COLUMN MODULE. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS SALVAGED HE HAD TO PAY $656.62 FOR THE REPAIRS. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THE IDENTICAL FAILURE AND WAS UPSET THAT THE MANUFACTURER DID NOT PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 38,257. THE APPROXIMATE CURRENT MILEAGE WAS 71,000. UPDATED 12/23/10*LJ UPDATED 04/06/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN LS- PORTVILLE, NY
TL* THE CONTACT OWNS A 2002 SATURN L200 SEDAN. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED JUST BEFORE THE FAILURE OCCURED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE MECHANIC ADVISED HER THAT THE TIMING CHAIN NEEDED REPLACING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN LS- CHALMETTE, LA
WHILE DRIVING MY 2002 SATURN L100 2.2L 4-CYLINDER VEHICLE ON 9/13/2010 THE ENGINE'S TIMING CHAIN SEPARATED WHILE THE ENGINE WAS RUNNING , THE ENGINE STALLED , THE VEHICLE LOST ALL MOTIVE POWER AND WOULD NOT RESTART AND CAUSED SIGNIFICANT DAMAGE TO TWO OF THE ENGINE'S VALVES. *TR
Source: NHTSA WEB SITE -
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2008 SATURN OUTLOOK- WEST BLOOMFIELD, MI
2008 OUTLOOK HAD A BURNED OUT LOW BEAM ON THE DRIVER SIDE AT 31,750 MILES. DEALER CONFIRMED THAT THE WIRING HARNESS WAS MELTED CAUSING THE FAILURE AND NEED REPLACING. GM NEEDS TO RECALL BOTH WIRING HARNESSES AS I AM SURE THE NEXT ONE WILL GO AND IT WILL BE PAST THE WARRANTY. THIS IS CLEARLY A SAFETY DEFECT HAVING A LIGHTS WIRING HARNESS MELT. APPARENTLY, THIS IS A COMMON PROBLEM WITH '08 OUTLOOKS. PLEASE ISSUE A RECALL! *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- EDWARDSVILLE, IL
TL* THE CONTACT OWNS A 2006 SATURN ION 2. THE CONTACT STATED THAT THE FUEL PUMP WAS LEAKING. THE CONTACT WAS TOLD THERE IS A RECALL FOR THE FUEL PUMP ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 26,500 AND THE CURRENT MILEAGE WAS 27,432.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- SALEM, NH
PASSENGER SIDE HEADLAMP ON 2007 OUTLOOK FAILED TO TURN ON. HAD LIMITED VISIBILITY DURING NIGHT TIME. I REPLACED THE BULB THINKING IT HAD SIMPLY BURNT OUT, WITHIN A COUPLE OF HOURS THE NEW BULB ALSO WENT OUT. I DECIDED TO LOOK CLOSER AT THE CONNECTOR AND DISCOVERED THE H9 FEMALE CONNECTOR HAD A MELTED FEMALE CONNECTER AND WIRE. I HAVE BEEN PULLED OVER A FEW TIMES BY VARIOUS POLICE SINCE THE LIGHT WENT OUT AND EACH TIME I HAVE TO EXPLAIN WHAT HAPPENED. WHILE SEARCHING THE INTERNET FOR A NEW REPLACEMENT PART AND INSTRUCTION ON REPAIR (ALL SATURN DEALERS HAVE CLOSED AND REMAINING GM DEALERSHIPS ARE NOT CLOSE OR CONVENIENT) WHEN I READ ABOUT OTHER OWNERS GOING THROUGH THE SAME PROBLEMS. THE REPLACEMENT PARTS ARE THE SAME INADEQUATE COMPONENTS THAT HAVE FAILED IN THE PAST. SUDDEN LOSS OF HEADLIGHTS AT NIGHT COULD RESULT IN MANY ACCIDENTS RESULTING IN SEVERE INJURY OR DEATH. THE DRIVERS WOULD BE UNABLE TO SEE THE ROAD, OBSTACLES, OR PEDESTRIANS IF THE LIGHTS WERE TO GO OUT WHILE DRIVING ON AN UNLIT STREET OR ROAD. I HAVE REPLACED THE BULB THREE TIMES BEFORE NOTICING THE MELTED CONNECTOR AS THE HEAD LIGHT ASSEMBLY IS ONLY ACCESSIBLE THROUGH THE WHEEL WELLS. THE SPACE IS VERY LIMITED AND VERY DIFFICULT TO WORK IN MAKING IT VERY DIFFICULT TO SEE THE FAILED CONNECTOR. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- CARLISLE, PA
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND COULD NOT BE EXTRACTED. A FUSE WAS REMOVED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- HOUSTON, TX
I HAVE HAD TROUBLE WITH WHEEL LOCKING AND TROUBLE TURNING. I ALSO WAS TOLD BY FIRESTONE THAT I NEED TO HAVE MY STEERING INTERMEDIATE SHAFT REPLACED. THIS SHOULD BE RECALLED BECAUSE IT IS MANUFACTURER'S FAULT. I SHOULD NOT HAVE TO PAY FOR THIS ON A 2007 SATURN ION. THE MECHANIC ALSO TOLD ME SEVERAL CARS HAVE COME IN WITH SAME PROBLEM. I CALLED SATURN AND CHEVROLET DEALERS TO ASK ABOUT RECALLS AND WAS INFORMED THAT OTHER MODELS FOR SATURN HAVE BEEN RECALLED FOR POWER STEERING PROBLEMS BUT NOT THE ION AND IT IS SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE. *TR
Source: NHTSA WEB SITE