SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN VUE
    - WARREN , RI

    VEHICLE: 2006 SATURN VUE MANUAL TRANSMISSION. TWICE IN THE LAST 4 MONTHS THE MANUAL TRANSMISSION HAS FAILED CATASTROPHICALLY WHILE DRIVING ON THE HIGHWAY. IN BOTH INSTANCES THE SHIFTER SEPARATED FROM THE TRANSMISSION AND THE VEHICLE WAS STUCK IN GEAR. THE SECOND OCCURRENCE WAS ON AN I-95. THE SATURN DEALERSHIP REPLACED AND END CLIP THE FIRST TIME AND THE SHIFTER CABLE THE SECOND TIME. THEY ARE TELLING ME THAT THE OCCURRENCES ARE UNRELATED - DIFFERENT PARTS AND BALKING AT FIXING THE DEFECT WITHOUT ME PAYING FOR IT. I HAVE FOUND SEVERAL INTERNET SITES IN WHICH PEOPLE ARE COMPLAINING OF THIS SAME FAILURE OVER SEVERAL MODEL YEARS IN THE SATURN VUE. I WAS LUCKY THAT I DID NOT GET IN AN ACCIDENT WITH THIS FAILURE - ESPECIALLY THE SECOND TIME ON I-95. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - DENVER, CO

    2007 SATURN ION. CONSUMER REQUEST THE REPLACEMENT OF A FUEL TANK *TGW THE CONSUMER STATED SHE PAID AN OUT OF POCKET EXPENSE OF $ 988.05 FOR THE PARTS AND LABOR TO REPLACE THE FUEL TANK. SHE BELIEVED THE LEAK FROM THE FUEL TANK WAS A DIRECT RESULT OF THE SERVICE PERFORMED WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR A SAFETY RECALL. SHE STATED SHE HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE PRIOR TO THE RECALL THAT SHE RECEIVED IN MARCH 2010. ON JUNE 2, 2010 THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR. IMMEDIATELY AFTER THE REPAIR, SHE HAD DIFFICULTY STARTING THE VEHICLE AND THERE WAS A LOUD RUMBLING NOISE WHEN THE VEHICLE WAS DRIVEN. THE CONSUMER RETURNED TO THE DEALER AND THE FUEL PUMP MODULE WAS REPLACED FOR A SECOND TIME AND AN EXHAUST SHIELD WAS SHIFTED. THE CONSUMER THEN TOOK A TRIP. DURING THAT TIME, SHE SMELLED GASOLINE AT TIMES, BUT WAS UNSURE IF IT WAS COMING FROM HER VEHICLE. AFTER PARKING THE VEHICLE IN A SMALL GARAGE, THERE WAS A STRONG GASOLINE SMELL WITHIN AN HOUR. WHEN THE CONSUMER HAD HER OIL CHANGED, THE TECHNICIAN NOTED THE VEHICLE WAS LEAKING FUEL AT THE HOSE TO THE TANK AREA AND RECOMMENDED THAT SHE TAKE THE VEHICLE TO THE DEALER IMMEDIATELY. THE DEALER INFORMED THE CONSUMER THERE WAS A LEAK COMING FROM THE FILLER NECK LEADING TO THE FUEL TANK, AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONSUMER BELIEVED THE LEAK OCCURRED ON ONE OF THE OCCASIONS THE FUEL TANK WAS DROPPED FOR THE PREVIOUS FUEL PUMP REPLACEMENTS. *JB

    Source: CONSUMER LETTER
  • 2002 SATURN LS
    - JACKSON, OH

    I WAS LEAVING WORK AND PULL ONTO A 2 LANE HIGHWAY WHEN GAINING SPEED AND AT APPROXIMATELY 45MPH I HEARD A THUMP IN THE ENGINE AND THE CAR STALLED AND COASTED LONG ENOUGH FOR ME TO GET IT HALFWAY OF THE HIGHWAY. IT WAS THEN TOWED TO A NEARBY CONVENIENCE STORE TO GET IT OFF THE ROAD AND THEN TOWED HOME FOR REPAIR. UPON INVESTIGATION, CHECKING COMPRESSION, IT WAS FOUND THAT THE TIMING CHAIN HAD IN FACT BROKE DURING OPERATION ON THE HIGHWAY. THIS INTERN HAS CAUSED EXTENSIVE DAMAGE TO THE INTERNAL ENGINE AND NO FAULT OF MY OWN. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - CYPRESS, TX

    2007 SATURN OUTLOOK THE WIRING HARNESS ON THE HEADLIGHT CONNECTOR BURNS UP. THERE IS NO WARNING THIS ABOUT TO OCCUR. DURING NIGHT DRIVING THE LOW BEAMS CAN GO OUT LEAVING ONLY HIGH BEAMS. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - HANOVER, NH

    2003 SATURN VUE-TRANSMISSION GRINDS. IT TAKES SEVERAL ATTEMPTS TO START THE VEHICLE AND WHEN IT DOES START, IT STALLS GOING INTO DRIVE. CAN DRIVE IN REVERSE WITHOUT ANY PROBLEMS BUT CAR WILL NOT IMMEDIATELY DRIVE WHEN PUT IN "DRIVE." IT CAN BE ANYWHERE BETWEEN A 30 SECOND TO 3-5 MINUTE DELAY BEFORE THE CAR WILL ACTUALLY DRIVE. THE TRANSMISSION HAS NOW BEEN REPLACED 3 TIMES SINCE 2004 DUE TO OTHER DEFECTS (JERKY GEAR SHIFTING, STALLING FOR SEVERAL SECONDS). EACH TIME THE CAR WORKS FOR A LITTLE WHILE (A YEAR OR SO) BUT THE JERKING BEGINS AGAIN. THIS LAST TRANSMISSION IS THE ABSOLUTE WORSE! THOUGH I'M REQUIRED TO PUT AN APPROXIMATE INCIDENT DATE, THIS PROBLEM HAS BEEN ONGOING SINCE MY PURCHASE IN 2004. THE STALLING OF IT GOING INTO DRIVE JUST STARTED 2010. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - ASHBURN, VA

    1) MY SON DROVE OUR 2004 SATURN ION3 OFF THE ROAD WHEREIN THE FRONT OF THE CAR HIT A TREE AT APPROXIMATELY 45 MPH (ACCORDING TO THE DIAGNOSTICS FROM THE ON BOARD COMPUTER). 2) THE AIRBAGS FAILED TO DEPLOY. 3) GM WAS QUERIED AS TO WHY THEY DID NOT DEPLOY. GM PROVIDED THE COMPUTER DIAGNOSTICS OF THE INCIDENT BUT DID NOT PROVIDE AN ANSWER/EXPLANATION DESPITE MULTIPLE ATTEMPTS. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - CASSELBERRY, FL

    I HAVE A 2006 ION WITH 65,000 MILES IT ISN'T PAID FOR YET. THE POWER STEERING IS GONE OUT. I AM A WIDOW. I DO NOT HAVE 500 DOLLARS TO PUT INTO THIS CAR. I WENT ON LINE AND MANY PEOPLE SEEM TO BE HAVING THE SAME TROUBLE. IS GM DOING A RECALL ON THIS. IT IS VERY DANGEROUS TO BE DRIVING AND ALL OF A SUDDEN YOUR POWER STEERING IS GONE.. I NEED HELP! *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - GLEN BURNIE, MD

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE WOULD OCCUR AT ANY GIVEN SPEED; AND WHEN THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE FAILURE WAS RELATED TO THE FUEL PUMP. THE CONTACT EXPERIENCED SIMILAR FAILURES AS MENTIONED IN THE RECALL DEFECT UNDER THE NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN ION
    - LANCASTER, CA

    I WAS JUST DRIVING AND I HEARD A CLICK AND THE POWER STEERING WENT OUT. THIS HAPPENS ABOUT 3 OR 4 MINUTES AFTER I START DRIVING EVERY TIME I START THE CAR. HEARD IT COSTS ANY WHERE FROM $500- $1000 TO FIX. HAVE ALSO FOUND THOUSANDS OF PEOPLE WHO ARE HAVING THE SAME PROBLEMS. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - MANASSAS PARK , VA

    TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED SHE HAS HAD THE DRIVER SIDE WHEEL BEARING AND IGNITION SWITCH REPAIRED. IN ADDITION, THE REAR DIFFERENTIAL FAILED AND THE ENGINE COOLANT WAS LEAKING INTO THE ENGINE. THE WINDSHIELD WIPER SPRAYER WAS ALSO DEFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED SHE DID NOT FEEL SAFE DRIVING THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000 AND THE CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE