SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN ION- MECHANICSBURG, IL
I HAVE A 2007 SATURN ION WHICH WAS PURCHASED BRAND NEW IN THE STATE OF ILLINOIS. I STARTED SMELLING A LARGE AMOUNT OF GAS INSIDE AND OUTSIDE OF THE VEHICLE ABOUT TWO WEEKS AGO. THEN IT STARTED LEAKING GAS NEAR THE RIGHT BACK TIRE WELL. WE TOOK IT TO GET LOOKED AT AND THE MECHANIC STATED THE FUEL PUMP MODULE WAS CRACKED AND LEAKING GAS 3 INCHES AWAY FROM MY MUFFLER WHICH IS DANGEROUS BECAUSE IF IGNITED IN SOME WAY THE CAR COULD CATCH FIRE. I LOOKED UP ANY KNOWN ISSUES WITH THIS MODEL OF VEHICLE AND I FOUND A RECALL THAT WAS ISSUED OCT 2009 FOR 2007 SATURN IONS IN A LOT OF STATES BUT NOT ILLINOIS. I AM VERY CONCERNED THAT THIS POTENTIALLY HAZARD ISSUE IS HAPPENING TO VEHICLES IN ILLINOIS ALSO BUT NO ONE IS BEING NOTIFIED OF THE DANGER. MY FAMILY WAS AT RISK. IF THERE WOULD HAVE BEEN AN ACCIDENT OR SOMEONE THREW A CIGARETTE AT MY CAR AND THE VEHICLE COULD OF CAUGHT FIRE. I ALSO PARK MY CAR IN AN ATTACHED GARAGE WHICH ALSO BROUGHT RISK TO MY HOME. PLEASE CONSIDER ALSO ADDING ILLINOIS AND ANY OTHER STATES THAT MAY BE HAVING THE SAME PROBLEM THAT YOU HAVE ALREADY ISSUED THE PREVIOUS RECALL CAMPAIGN 09V419000 FOR. PLEASE CONTACT ME FOR ANY ADDITIONAL INFORMATION. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Source: NHTSA WEB SITE -
2002 SATURN LS- ATASCADERO, CA
DRIVING ON THE HIGHWAY GOING ABOUT 70 MPH. THE CAR'S ENGINE SUDDENLY DIED, AND THE CAR DECELERATED. THERE WAS NO NOISE OR WARNING LEADING UP TO THE ENGINE DYING. AFTER PULLING OVER TO THE SIDE, I TRIED RESTARTING THE CAR. THE ENGINE TRIED TO TURN OVER, BUT IT WOULDN'T START. THE VEHICLE WAS TOWED TO AN AUTO SHOP. IT WAS FOUND THAT THE TIMING CHAIN HAD BROKEN AND DESTROYED THE ENGINE (CYLINDER HEAD SPECIFICALLY). NO REASON FOR THE BREAKAGE COULD BE FOUND. IT WAS RECOMMENDED THAT A NEW ENGINE WOULD BE NEEDED. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- RUSTON, LA
PULLING OUT OF PARKING LOT AND THE POWER STEERING WENT OUT. NOW, EVERYTIME I START MY CAR THE POWER STEERING LAST FOR ABOUT 10 SECONDS AND THEN IT GOES OUT. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- FOOTHILL RANCH, CA
MY 2008 SATURN VUE XR HAS HAD NUMEROUS ISSUES WITH THE INSTRUMENT PANEL. IN MAY 2010, THE ENTIRE INSTRUMENT PANEL (SPEEDOMETER, RPM, ODOMETER, RADIO, ETC.) WENT OUT WHILE I WAS DRIVING DOWN THE ROAD. I TOOK IT TO THE DEALERSHIP WHERE THEY REPLACED A COMPUTER COMPONENT IN THE INSTRUMENT PANEL. NOW IN JULY 2010 (2 MONTHS LATER) I WAS DRIVING DOWN THE ROAD AND LOOKED AT MY SPEEDOMETER WHICH SAID I WAS GOING 80 MPH. I WAS CLEARLY NOT GOING 80 MPH, SO RIGHT AWAY I KNEW SOMETHING WAS WRONG. I STOPPED THE CAR AND EVEN WHEN THE CAR WAS COMPLETELY STOPPED THE SPEEDOMTER READ 30 MPH. IT EVEN STAYED ON 30 MPH WHEN I TURNED THE CAR OFF. I TOOK THE CAR BACK TO THE DEALERSHIP AND AM BEING TOLD THAT THEY NEED TO REPLACE THE EXACT SAME PART THAT THEY JUST REPLACED TWO MONTHS AGO. CLEARLY THIS PART IS FAULTY AND IT IS A DEFINITE SAFETY CONCERN WHEN YOU ARE DRIVING DOWN THE ROAD AND ARE UNABLE TO TELL HOW FAST YOU ARE GOING. I HAVE SEEN OTHER COMPLAINTS ON THIS WEBSITE REGARDING A SIMILIAR ISSUE. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- ELK GROVE VILLAGE, IL
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AS THE STEERING WHEEL BECAME EXTREMELY STIFF. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE WOULD RECUR INTERMITTENTLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE A NEW POWER STEERING MOTOR WAS INSTALLED. THE FAILURE DID NOT RECUR. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HER STEERING COLUMN MAY ALSO NEED TO BE REPLACED IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 10/05/10. *LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 SATURN ION- RAHWAY, NJ
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE KEYS WOULD INTERMITTENTLY BECAME STUCK IN THE IGNITION. THE FAILURE OCCURRED TWICE AND THE VEHICLE WAS TAKEN TO THE DEALER BOTH TIMES. THE FIRST TIME THE FAILURE OCCURRED, THE DEALER MADE UNKNOWN REPAIRS TO THE IGNITION GAUGE. THE FAILURE RECURRED WITHIN TWO WEEKS. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER ADVISED THAT THE IGNITION GAUGE WAS TOO TIGHT. THE DEALER SERVICED THE VEHICLE YET THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WOULD SHAKE SPORADICALLY AND STALL WITHOUT WARNING. THE CONTACT STATED SHE WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WOULD RANDOMLY OCCUR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 99,364 AND THE CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- MIAMI, FL
SATURN ION 2004 2.2LTR L4 WITH 28K MILES. AFTER DRVING 3 OR 4 BLOCKS ONLY, "PWR STR" INDICATOR LIGHTED UP ON THE DASHBOARD, AND THE STEERING GOT REALLY HARD, ALMOST IMPOSSIBLE TO STEER THE CAR. THIS HAD HAPPENED LIKE 1 OR 2 YEARS BEFORE WHILE DRIVING IN MY PARKING, BUT IT WAS GONE THE NEXT TIME I STARTED THE CAR. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- RIDGE, NY
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WOULD FAIL. THE POWER STEERING WARNING ALARM WOULD SOUND, THE WARNING LIGHT WOULD ILLUMINATE AND THE STEERING WHEEL WOULD BECOME EXTREMELY TIGHT. THE DEALER ADVISED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 141,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- HESSMER, LA
2008 SATURN OUTLOOK HEAD LIGHT ON PASSANGER SIDE DOES NOT WORK. THE WIRE IS MELTED OFF THE PLUG- 45000 MILES ON VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- LYNCHBURG, VA
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 35 MPH, THE POWER STEERING LOCKED AND BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT THEN DEPRESSED THE BRAKES AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR FACILITY. THE DEALER ADVISED THERE WERE NO REPORTED FAILURES OF POWER STEERING LOSS IN HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE