SATURN Complaints

TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A WARNING CHIME AND NOTICED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. WITHIN SECONDS, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME INCREASINGLY DIFFICULT TO STEER. THE CONTACT WAS ABLE TO MAKE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 31,110 AND THE CURRENT MILEAGE WAS 31,120.

TL*THE CONTACT OWNS A 2001 SATURN L200. THE TIMING CHAIN BROKE IMMEDIATELY AFTER THE VEHICLE WAS STARTED. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE TIMING BELT NEEDED TO BE REPLACED. NHTSA RECALL 07V519000, ENGINE AND ENGINE COOLING WAS RELATED TO THE FAILURE PER GM RECALL#06074. AFTER CALLING THE MANUFACTURER, HE WAS TOLD THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 87,000.

CAR WILL NOT SHUT OFF, AFTER CONTACTING DEALER WAS ADVISED TO DISCONNECT THE WIRING HARNESS FROM THE BATTERY. WHEEL SPORADICALLY LOCKS UP WHILE DRIVING WHICH CAN CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE. NO WARNING LIGHTS COME ON AT ALL. PREVIOUSLY HAD THIS SAME ISSUE WITH POWER STEERING IN DECEMBER WHICH WENT OUT AND ALMOST CAUSED AN ACCIDENT. GM HAS RECALLED SEVERAL VEHICLES FOR THIS SAME SAFETY HAZARD HOWEVER DID NOT INCLUDE SATURNS IN THE RECALL. *TR

TL*THE CONTACT OWNS A 2008 SATURN VUE. WHILE DRIVING 45 MPH, THE CONTACT NOTICED AN UNUSUAL SOUND ON THE FRONT END OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE FRONT SWAY BAR NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 49,000.

VIN # [XXX] 2007 SATURN ION HAS A POWER STEERING PROBLEM. THE POWER STEERING MOTOR IS A DEFECTIVE PART AND GM IS AWARE OF THE PROBLEM IN THESE VEHICLES AND THEY AREN'T DOING ANYTHING ABOUT THIS. I HAVEN'T HAD A CRASH OR ANYTHING LIKE THAT YET BUT THE POWERSTEERING JUST GOES OUT WHEN U ARE DRIVING MAKING IT HARD TO TURN OR STEER. MY NAME IS [XXX] MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2003 SATURN VUE. COMPUTER FAILURE. INTERNET RESEARCH DONE BY ME SHOW MULTITUDES OF COMPLAINTS ABOUT COMPUTERS FAILING RESULTING IN LOSS OF POWER STEERING AND DASH COMPONENTS. DOOR LOCK FAILURE AND SHIFT LEVER LOCKING UP. *TR

DEAR SIR/MADAM, THIS COMPLAINT IS ACTUALLY NOT ABOUT A REPAIR PER SE, BUT ABOUT THE WAY SATURN HANDLED MY CASE. - THE FAULT: POWER STEERING ASSIST MOTOR BROKE IN MID-DRIVE, LEAVING THE CAR ALMOST MANEUVERABLE - I CALLED SATURN'S CUSTOMER SERVICE TO ENQUIRE WHAT TO DO - SATURN TOLD ME THAT THEY ARE AWARE OF THIS ISSUE AND ACTUALLY HAVE A RECALL FOR THE SAME POWER STEERING ASSIST MOTOR FOR SEVERAL OTHER GM MODELS. - SATURN EXPLICITLY SAID OVER THE PHONE 'WE WILL TAKE CARE OF IT', AND THAT THEY WOULD PICK UP MOST OR ALL OF THE CHARGE - SATURN TOLD ME TO GET THE ISSUE REPAIRED AT STEWART AUTOMOTIVE GROUP IN COLMA, CA, WHICH I DID - THE REPAIR WAS $750 FOR A CAR THAT IS WORTH LESS THAN $5000! - A WEEK LATER SATURN CALLED AGAIN AND SAID THAT THEY WOULD NOT COVER THE REPAIR COST ANYMORE. - THEY REFUSED TO COMMENT ON THE PROMISE MADE BY SATURN THE WEEK BEFORE - I CALLED SEVERAL TIMES AND TRIED TO GET THEM TO PICK UP SOME OF THE CHARGE BECAUSE THIS IS LIKELY TO BE A MANUFACTURING DEFECT, BUT WAS UNSUCCESSFUL. - I AM NOW STUCK WITH THE CHARGE. THE CAR WORKS NOW, BUT I AM STILL HOPING FOR A RECALL. - I SPECIFICALLY WANT TO POINT OUT THAT STEWART AUTOMOTIVE SEEMED VERY ANNOYED ABOUT THE CHANGE OF MIND BY SATURN, BUT SAID THAT THEY CANNOT DO ANYTHING ABOUT THIS, THEY ARE ONLY AN AUTHORIZED SERVICE/DEALER. SO THIS COMPLAINT IS ABOUT SATURN, NOT STEWART AUTOMOTIVE. PLEASE GET SATURN TO DO A RECALL ON THE SATURN ION-1 (MINE IS A 2005 MODEL). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY SATURN ION WHEN ALL OF A SUDDEN THE "POWER STEERING" LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP. I MANAGED TO PULL OVER TO A SAFE PLACE, TURNED OFF THE CAR, TURNED IT BACK ON AND THE PROBLEM WENT AWAY FOR 20 SECONDS. I HAD TO DRIVE REALLY SLOW AND BARELY MADE IT HOME. MY CAR IS ONLY AT 62,000 MILES. THIS SHOULD NOT BE HAPPENING. NOTHING WAS DONE TO CORRECT THE FAILURE. GM DOESN'T RECOGNIZE THIS AS A PROBLEM. THEY TOLD ME THAT I WOULD BE NOTIFIED IN CASE OF A RECALL. I HAVE READ THIS WILL COST ME $1000 TO FIX. *TR

2007 SATURN OUTLOOK. BOTH HEADLIGHT WIRING HARNESSES MELTED RESULTING IN NON-WORKING HEADLIGHTS. IT TURNS OUT THAT GM IS AWARE OF THIS ISSUE AND HAS A TSB FOR IT. THIS NEEDS TO BE A RECALL. FAR TOO MANY PEOPLE ARE HAVING THIS PROBLEM WITH THEIR GM LAMDA PLATFORM CROSSOVERS (GMC ACADIA, SATURN OUTLOOK, BUICK ENCLAVE, CHEVY TRAVERSE). THE WIRING IS TOO LIGHT A GAGE OF WIRE. THE HARNESSES MELT AND THEN SHORT OUT. THIS COULD RESULT IN LOSS OF HEADLIGHTS WHILE DRIVING AT NIGHT OR, WORSE, A FIRE. IN MY CASE I SAW THE SMOKE AND TURNED CAR OFF BEFORE IT BECAME A FIRE. *TR

POWER STEERING JUST STARTED TO GO OUT ON MY SATURN ION 04. THIS PROBLEM STARTED ABOUT 2MOS AGO, APRIL, 2010. IT APPEARS AFTER THE CAR HAS BEEN RUNNING FOR A WHILE. WHEN TURNED OFF AND RESTARTED, POWER STEERING WORKS, BUT THEN MAY GO OUT AFTER DRIVING A WHILE MORE. WHEN CAR WAS FIRST BOUGHT, WITHIN 24 HRS WE HAD AN IGNITION PROBLEM THAT THE DEALERSHIP ENDED UP FIXING FREE OF CHARGE. VERY DISTURBED THAT THE COBALT WAS RECALLED FOR THIS PROBLEM AND NOT THE SATURN. MAKES NO SENSE SINCE THE POWER STEERING IS THE SAME IN BOTH VEHICLES. *TR