SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT WOULD ILLUMINATE FOLLOWED BY A WARNING CHIME. THE DEALER REPLACED THE ELECTRONIC POWER STEERING MOTOR AND ADVISED THE CONTACT THAT THEY WERE AWARE OF THE STEERING FAILURES IN THE VEHICLE BUT THERE WERE NO RECALLS. THE VIN WAS NOT ACCEPTED. THE FAILURE AND CURRENT MILEAGES WERE 36,473.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - PALM BAY , FL

    2002 SATURN L300 V6 EXCESSIVE TIRE WEAR AND ENGINE PROBLEMS THE OIL DRAINED INTO THE RADIATOR AND THE WHOLE ENGINE HAD TO BE REWORKED ALL HOSES SENSORS AND RADIATOR HAD TO BE REPLACED THE VALVES AND LOTS OF OTHER HEAD WORK HAD TO BE DONE. WE HAVE HAD TO HAVE IT ALIGNED 3 TIMES IN 18,000MILES AND 60,000 MILE TIRES LAST ABOUT 12-18,000 MILES BEFORE BEING TOLD THEY ARE HAZARDOUS AND HAVE TO BE REPLACED. THE NEW OIL SENSOR REPLACED WITH THE ENGINE REBUILD NOW IS LEAKING AGAIN AND WE HAVE TO REPLACE IT AGAIN. REAR BRAKE LAMPS BLOW OUT CONSTANTLY AND EVEN BURNED THE WIRING AND PLASTIC FRAME. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - ROSEVILLE, CA

    SINCE WE PURCHASED THE VEHICLE (2003 SATURN VUE) IT HAS HAD ONE PROBLEM AFTER ANOTHER. I CALLED GM AND ASKED FOR THEIR ASSISTANCE IN THE MATTER AND WAS TOLD THAT BECAUSE I BOUGHT THE CAR USED AND IT WAS NOT A GM CERTIFIED AUTO CENTER THEY WERE UNABLE TO EXTEND ANY TYPE OF SERVICE. THE SUV LOSES POWER, BEGINS TO "PUTT" WHEN IT REACHES A HALF OF A TANK GASOLINE. WHEN IN IDLE THE ENGINE SHAKES. GOING ON A CAMPING TRIP IN THE MOUNTAINS THIS BECAME A REAL PROBLEM. THE CAR DID NOT WANT TO CLIMB THE HILLS, SOME TIMES MOUNTAINS. THE TERRAIN WAS SCARY ENOUGH ON ITS OWN (CLIFFS OFF TO THE SIDE) AND NEEDED NO HELP FROM THE SUV NOT WANTING TO DRIVE LIKE IT WAS SUPPOSED TOO. WE HAVE HAD THE VEHICLE LOOKED AT SEVERAL TIMES AND HAVE ALSO ATTEMPTED TO CONTACT GM. GM TOLD US THAT BECAUSE THE CAR IS OUTSIDE OF THE 8 YEAR OR 100,000 MILE RANGE THERE IS NOTHING THEY CAN DO TO ASSIST US. THAT BEING SAID. I HAVE TAKEN IT TO TWO GM CERTIFIED MECHANICS WHOM TELL ME THAT IT IS TWO SEPARATE THINGS THAT NEED TO BE FIXED. AS SEEN ONLINE WE ARE NOT THE ONLY ONES THIS HAS HAPPENED TOO. I REALLY HOPE THAT SOMEONE DOES SOMETHING ABOUT THIS. MANY AMERICANS ARE FEELING THE FINANCIAL PULL WITH OUT GM SCREWING US, I REALLY DON'T NEED TO BE TREATED LIKE THIS. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - ROYAL PALM BEACH, FL

    TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT APPROXIMATELY 30-40 MPH, THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT PULLED OVER, PARKED AND TURNED OFF THE VEHICLE. AFTER RESTARTING, THE VEHICLE BEHAVED NORMALLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT AND THE FAILURE BECAME AN EVERYDAY OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE CURRENT MILEAGE WAS 66,414.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - SHREWSBURY, PA

    SINCE DECEMBER, THE POWER STEERING GOES OUT SEVERAL TIMES A WEEK ON MY 2007 SATURN ION. I HAVE NOT HAD THE MONEY TO FIX IT, BUT IT APPEARS THAT MANY OTHERS ARE HAVING THE SAME PROBLEM. IT APPEARS TO BE A SIMILAR PROBLEM TO A RECALL THAT HAS ALREADY BEEN MADE FOR OTHER GM MODELS WITH A POWER STEERING MOTOR ON THE STEERING COLUMN. IF I STOP AND TURN THE CAR OFF AND BACK ON, IT FIXES ITSELF. WE ARE UNSURE ABOUT HOW TO GO ABOUT HAVING THE PROBLEM DIAGNOSED AND CORRECTED GIVEN THAT SATURN NO LONGER EXISTS. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - WHITINSVILLE, MA

    TRANSMISSION FAILURE. THERE WAS A SAFETY ALERT LETTER ISSUED NOVEMBER OF 2009 FOR 2003 SATURN ION OWNERS WITH STIPULATIONS CLAIMING THAT THE CAR HAD TO BE IN SERVICE FOR 5 YEARS OR LESS TO BE ABLE TO HAVE THE PART REPAIRED AT NO COST. NO ONE FALLS UNDER THIS CRITERIA CONSIDERING THAT THIS ALERT WAS SENT OUT IN NOVEMBER OF 2009, REFER TO SAFETY ALERT #09280. MY CAR HAS 55,000 MILES ON IT AND A TRANSMISSION IS NOT AN EXPENSE THAT A SATURN CUSTOMER SHOULD HAVE TO BE PAYING IN MY OPINION. THEY DO OFFER A 50% OFF DEAL WHERE THEY TAKE CARE OF HALF THE COST. IT'S A $5000 JOB AND HALF IS $2500, STILL A VERY HIGH COST FOR A PROBLEM THAT SHOULD HAVE BEEN CONSIDERED A RECALL. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND TO HAVE THIS PROBLEM ON A CAR THAT I HAVE A CAR PAYMENT ON. PLEASE ASSIST THE SATURN OWNERS IN FINDING OUT HOW THIS DID NOT BECOME A RECALL. SO MANY PEOPLE ARE HAVING THIS ISSUE AND IT SEEMS UNFAIR TO HAVE TO PAY MORE MONEY FOR A DEFECT IN THE SATURN ION AND VUE'S TRANSMISSION. THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - THE COLONY , TX

    POWER STEERING FAILS WHILE DRIVING DOWN THE HIGHWAY/ROAD IN MY 2004 SATURN ION 3. POWER STEERING INDICATOR GOES OFF WHEN I LOOSE THE POWER STEERING. PULL OVER AND SHUT OF CAR AND RESTART EVERYTHING SEEMS FINE FOR A FEW MILES THEN THE PROBLEM STARTS OVER AGAIN. SEVERE SAFETY ISSUE- ESPECIALLY WHEN MY WIFE IS DRIVING WITH THE KIDS. AFTER RESEARCHING, FINDING OUT THIS IS BECOMING A COMMON PROBLEM- WHY NO RECALL? *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - MAYSVILLE, KY

    TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT OBSERVED AN UNUSUAL NOISE COMING FROM THE STEERING SHAFT. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THE CONTACT THAT THE INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED AND ADVISED A BOOTH MODIFICATION. THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - ALBEMARLE, NC

    2004 SATURN ION 4 CYLINDER STRAIGHT DRIVE TRANSMISSION-MILEAGE 20,800. POWER STEERING MESSAGE KEEPS COMING ON. IN DAILY 62 MILE DRIVE, COMES ON A MIN OF 6 TIMES. HAVE TO PULL OFF ROAD, TURN CAR OFF, WAIT FOR ELECTRONIC STEERING TO RESET AND TURN CAR BACK ON. WHEN MESSAGE FLASHES, STEERING IS EXTREMELY HARD TO TURN. IF YOU ARE IN A CURVE OR TURN CAN LEAD TO AN ACCIDENT. HAS BEEN HAPPENING SINCE NOV 2009. CALL SATURN OF CONCORD, TALKED TO SERVICE MANAGER. SAID THERE WAS RECALL BUT MY VIN # WAS NOT INCLUDED IN RECALL. COST TO REPAIR - $50 DIAGNOSTIC TEST - $800 FOR PART. CALLED GM CUST SERVICE WAS BASICALLY TOLD THERE WAS A RECALL BUT IT WAS FOR CHEV. COBALT, NOT SATURN ION. GOOGLED AND FOUND HUNDREDS OF CUSTOMERS WHO HAVE HAD THE SAME PROBLEM WITH SATURN ION 2003, 2004, ETC. GM CUST SERVICE WOULD NOT ACKNOWLEDGE THAT ANY COMPLAINTS HAD BEEN FILED WITH GM USING HIPPA LAW TO JUSTIFY NOT TELLING ME IF COMPLAINTS HAVE BEEN FILED. WANT GM TO REPAIR MY CAR PROBLEM AT NO CHARGE. OBVIOUSLY MANUF DEFECT IN THIS MODEL OF SATURN. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - CHICAGO , IL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE KEY WOULD NOT RELEASE FROM THE IGNITION EVEN WITH THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE IGNITION CYLINDER ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE