SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 SCION TC- COLORADO SPRINGS, CO
DRIVING DOWN THE ROAD PRETTY MUCH IN THE MIDDLE OF NOWHERE IN COLORADO, CLEAR BLUE SKY, NO TRAFFIC AND MY SUNROOF DEFLECTOR SPONTANEOUSLY SHATTERED INTO A MILLION PIECES. NO IMPACT, NO NOTHING! TEMPERATURE AROUND 65 DEGREES, NO WEATHER. TAKING IT TO DEALER UPON RETURN AS I WAS 200 MILES AWAY FROM HOME WHEN IT HAPPENED. UNKNOWN IF SCION/TOYOTA WILL COVER REPLACEMENT...IT'S OBVIOUSLY DEFECTIVE! *TR
Source: NHTSA WEB SITE -
2011 SCION TC- MISSION VIEJO, CA
I BOUGHT A PRE-CERTIFIED 2011 SCION TC ON 5/8/2014, APPROX 10 DAYS LATER, WHEN MY DAUGHTER WAS DRIVING ABOUT 45 MPH THE CAR STARTED TO RATTLE NEAR THE FRONT PASSENGER WINDSHIELD. IT LOOKS LIKE A MANUFACTURER DEFECT BUT TOYOTA DEALER/WARRANTY DOES NOT SEEM TO COVER. SEEMS LIKE OTHER FOLKS ARE HAVING THE SIMILAR ISSUE (FROM YOUTUBE). JUST WANTED TO RECORD THIS COMPLAINT. NOT REALLY AN ACCIDENT (SORRY - NOT SURE IF THIS IS THE RIGHT FORUM). 2011 SCION TC HTTPS://WWW.YOUTUBE.COM/WATCH?V=TURRAX_X7B8 <--- BEST ONE THAT SOUNDS LIKE OUR TC HTTPS://WWW.YOUTUBE.COM/WATCH?V=JINQVKKS4ZM 2012 SCION TC WITH HTTPS://WWW.YOUTUBE.COM/WATCH?V=5B-G_S_AX8Y. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- LOS ANGELES, CA
I WAS DRIVING EAST BOUND ON THE 105 FWY AND WAS KEEPING A SAVE DISTANCE GOING AT APPROXIMATELY 45 MPH SINCE TRAFFIC WAS STOP AND GO, WHEN TRAFFIC STOPPED ON FRONT OF ME. I STARTED TO APPLY THE BRAKES WITH LITTLE TO NO RESPONSE AND COULD NOT STOP IN TIME TO AVOID A COLLISION WITH THE VEHICLE ON FRONT OF ME. A FEW MINUTES BEFORE AND PRIOR TO ENTERING THE FREEWAY I HAD FELT SOMETHING SIMILAR ON THE STREET AND THOUGHT IT WASN'T AN ISSUE, HOWEVER THE BRAKES FELT AS IF THEY WERE NOT RESPONDING. THE BRAKES BEGAN TO RESPOND ONCE AGAIN AND I PROCEEDED TO CONTINUE TO DRIVE. AFTER THE ACCIDENT I THOUGHT THAT THIS MAY NOT BE AN ISOLATED INCIDENT AND THOUGHT OF REPORTING THIS INCIDENT TO MAKE SURE IT'S ADDRESSED FOR FUTURE SCION TC OWNERS. MY CAR IS NOW A TOTAL LOSS AND MY INSURANCE DIDN'T COVER IT. I'M NOW SEEKING FOR AN ALTERNATE VEHICLE SO I CAN CONTINUE MY INTERNSHIP/WORK EXPERIENCE. *TR
Source: NHTSA WEB SITE -
2008 SCION TC- MARTINEZ, GA
MY VEHICLE IS ALMOST 6 YEARS OLD. IT WAS BROUGHT BRAND NEW IN JUNE 2008. I'VE ONLY TAKEN IT TO AN AUTHORIZED DEALERSHIPS SINCE PURCHASE FOR REGULAR MAINTENANCE. THE MILES CURRENTLY ON MY CAR IS 70,775 AND I WAS SCHEDULED FOR MY NEXT MAINTENANCE CHECK AT 71,443 PER THE DEALERSHIP MAINTENANCE STICKER. PRIOR TO THIS EVENT, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. AS I WAS DRIVING DOWN I-95 SOUTH IN EMPORIA VA ON 05/21/2014 COMING FROM WASHINGTON, DC, I EXPERIENCED ENGINE FAILURE WHILE GOING THE SPEED LIMIT OF 70 MPH. I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE HIGHWAY AFTER AVOIDING MULTIPLE CARS AND TRUCKS THAT ALMOST CRASHED INTO ME. MY CAR INSURANCE COMPANY WAS CALLED. I WAS ABLE TO GET TOWED TO AN APPROVED REPAIR SHOP THROUGH MY INSURANCE COMPANY. THE DIAGNOSTIC FROM THE REPAIR SHOP DETERMINED I WOULD NEED A NEW ENGINE DUE TO "WHOLE IN THE ENGINE BLOCK CAUSED BY LOW OIL" OF WHICH THE LEAST EXPENSIVE WAS GOING TO COST $4,000. I CALL THE NATIONAL SCION CENTER TO REPORT WHAT HAPPENED. THEY ADVISED ME TO TAKE THE CAR TO THE CLOSEST AUTHORIZED DEALER TO HAVE THEIR COMPANY LOOK AT THE VEHICLE WHICH I DID. PER THE AUTHORIZED DEALERSHIPS DIAGNOSTIC REVIEW "THE TECHNICIAN FOUND HOLE IN BLOCK BY CYLINDER #1, FOUND PISTON WRIST PIN IN BOTTOM ON ENGINE COVER, NEEDS NEW OR USED ENGINE". WHEN I ASKED THE TECHNICIAN WHAT COULD HAVE CAUSED THIS HE SAID THE OIL LEVELS WERE VERY LOW AND THAT THE OIL WAS ALSO VERY DIRTY. I CALLED SCION TO SEE WHAT THEY WERE GOING TO DO ABOUT IT AND I WAS TOLD NOTHING WOULD BE DONE BECAUSE THE CAR WAS OVER 60,000 MILES. I FIND THIS VERY UNSETTLING SINCE THE CAR WAS IN GREAT CONDITION PRIOR TO THIS OCCURRENCE AND THERE WAS SO INDICATION SOMETHING WAS WRONG. LIKE I MENTIONED, I'VE ONLY ALWAYS TAKEN MY CAR TO AN AUTHORIZED DEALERSHIP FOR MAINTENANCE SERVICES AND I WASN'T DUE FOR ANOTHER SERVICE CHECK FOR ANOTHER 668 MILES. *TR
Source: NHTSA WEB SITE -
2009 SCION XD- CONCORD, CA
ABOUT A YEAR AFTER I BOUGHT THE CAR (AT CONCORD TOYOTA, CONCORD, CA), MY POWER LOCKS STARTED MALFUNCTIONING ONE BY ONE. THEY FIXED IT BECAUSE I WAS STILL ON THE FACTORY WARRANTY, BUT A YEAR LATER, THE FRONT LOCKS STOPPED WORKING AGAIN. THEY WERE FIXED. IN 2013, THE TWO FRONT LOCKS STOPPED WORKING AGAIN. THE PROBLEM IS, NOW I DON'T HAVE ANY WARRANTY COVERAGE AND THEY WANT TO CHARGE ME AROUND $500 TO FIX EACH LOCK. NOT ONLY IS IT NOT FAIR BECAUSE IT'S BEEN SOMETHING THAT'S BEEN HAPPENING CONTINUOUSLY FOR YEARS, BUT NOW THE BACK DOOR LOCKS STOP AND START WORKING AT RANDOM ALL THE TIME. I WOULD APPRECIATE IT IF YOU COULD HELP ME WITH THIS ISSUE. *JS
Source: NHTSA WEB SITE -
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2006 SCION XB- FREZNO, CA
TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THE REAR LIFTEGATE WOULD NOT RELEASE AND OPEN MANUALLY OR AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR LIFTGATE PLASTIC HANDLE GARNISH DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 SCION XB- SAN DIEGO, CA
WHILE PULLING INTO MY DRIVEWAY MY ACCELERATOR SUDDENLY SURGED FORWARD INTO A BRICK PLANTAR BOX, I WAS ABLE TO STOP THE VEHICLE WITH THE BRAKES AND EMERGENCY HAND BRAKE, ALTHOUGH THE GAS PEDAL HAS ALWAYS BEEN SENSITIVE THE SURGE OF ACCELERATION HAS NOT BEEN THIS EXCESSIVE UNTIL NOW. TOYOTA STATES THERE HAS NOT BEEN ANY CLAIMS ON THIS VEHICLE... *TR
Source: NHTSA WEB SITE -
2010 SCION TC- TROUTMAN, NC
DRIVER'S SUN VISOR WILL NOT STAY IN POSITION AGAINST THE ROOF OF THE CAR AND FALLS AT WILL, WHICH IS A HAZARD AS IT LIMITS VISIBILITY, SOMETIMES AT THE WORST POSSIBLE TIME. AT TIMES IT MERELY STAYS IN THE LOWEST POSSIBLE POSITION, WHICH MAKES CERTAIN DRIVING MANEUVERS VERY DIFFICULT AND DANGEROUS - ESPECIALLY IN BAD WEATHER. I KNOW TOYOTA HAS A RECALL FOR THIS SAME ISSUE ON THE CAMRY, AND I'VE BEEN TOLD BY ONE OF THE SERVICE TECHNICIANS THAT SEVERAL OTHER MODELS HAVE THE SAME ISSUE, BUT WITH NO RECALL. IT IS OBVIOUSLY A PROBLEM WITH VEHICLES MANUFACTURED BY TOYOTA. *TR
Source: NHTSA WEB SITE -
2006 SCION XB- SEATTLE, WA
I HAVE A TOYOTA 2006 SCION XB THAT I PURCHASED NEW AND AM EXTREMELY FOND OF IT. IN MARCH OF 2014, THE IGNITION SWITCH STARTED SUSPICIOUSLY LOOSENING UP, MOVING AROUND WHEN THE KEY WAS INSERTED INTO THE IGNITION AND PROGRESSED IN LOOSENING UP TO THE POINT WHERE THE IGNITION KEY WAS ABLE TO BE COMPLETELY PULLED OUT/REMOVED AFTER INSERTED INTO THE IGNITION TO TURN THE CAR ON AND RUN THE ENGINE. THE SHOCKINGLY DANGEROUS THING WAS THAT THE ENGINE COULD CONTINUE TO RUN AND COULD BE DRIVEN. IT WAS A HUGE SAFETY ISSUE DUE TO ENGINE BEING AT RISK OF SHUTTING OFF, LOSING THE ABILITY TO STEER OR ENGAGE THE BRAKES AND BEING OUT OF CONTROL OF THE VEHICLE ONE IS DRIVING. I CONTACTED THE TOYOTA DEALERSHIP AND HAD MY SCION XB ASSESSED AND REPAIRED TO THE TUNE OF $463.00 AT THE TOYOTA DEALERSHIP. THE TOYOTA DEALERSHIP REPORTED NO RECALLS WERE ISSUED FOR THIS MALFUNCTION. I KNOW THAT GM HAD A BIG, INTENTIONALLY DELAYED RECALL, RELATED TO THIS IGNITION/IGNITION SWITCH MALFUNCTION OF SOME OF THEIR VEHICLES WHICH LED TO A NUMBER OF ACCIDENTS WITH SOME DEATHS RESULTING. THIS WAS REPORTEDLY DUE TO ACCIDENTS WHERE THE CAR IS BEING DRIVEN, THE IGNITION/IGNITION SWITCH MALFUNCTIONS AND THE ENGINE STOPS RUNNING. I WOULD LIKE TOYOTA AND OTHER SCION OWNERS TO KNOW THAT THIS HAS OCCURRED AND COULD BE POTENTIALLY LETHAL. *TR
Source: NHTSA WEB SITE -
2006 SCION TC- CAPISTRANO BEACH, CA
AS TRAVELING DOWN THE FREEWAY ON WAY TO WORK, I HEARD A SOUND THAT WAS SIMILAR TO A GUNSHOT OR EXPLOSION OF SOME KIND. GLASS STARTED TO FLY IN MY FACE AND ALL OVER THE CAR BARELY MISSING MY EYE. IT CUT MY ARM AND HAND. THE INJURY WAS NOT SERIOUS, MY WIFE SAID IF SHE HAD BEEN DRIVING SHE PROBABLY WOULD HAVE CRASHED WHEN IT HAPPENED. WHEN I GOT HOME I CALLED THE BOTH THE DEALERSHIP THAT SOLD ME THE CAR AND TOYOTA HEADQUARTERS IN TORRANCE. THEY ASKED ME WHAT I WANTED AND I SAID I JUST WANT IT FIXED THEY TOLD ME THEY WOULD GIVE ME A GOOD PRICE TO FIX IT, BUT IT IS NOT COVERED UNDER ANY WARRANTY. JOHN GOT BACK TO ME A FEW DAYS LATER AND SAID THAT I COULD TAKE IT DOWN TO THE DEALERSHIP AND HAVE IT FIXED, PAY FOR IT MYSELF AND THEN TOYOTA WOULD THINK ABOUT IT. THAT'S NOT ACCEPTABLE. I WORK HARD FOR MY MONEY AND TRUST THAT A CARS MOONROOF ISN'T GOING TO EXPLODE WHILE I'M DRIVING IT. FROM THE OTHER COMPLAINTS, THIS DOESN'T SEEM TO BE A RARE OCCURANCE. IF A PIECE OF GLASS HAD LANDED IN MY EYE, I WOULD HAVE SURELY GONE BLIND. *TR
Source: NHTSA WEB SITE