SCION Complaints

WENT TO PUT MY GROCERIES AWAY AFTER LEAVING THE STORE. LIFTED ON THE REAR HATCH HANDLE AND WAS SURPRISED TO FIND THE TRUNK STILL CLOSED AND THE HANDLE STILL IN MY HAND. NOW MY LICENSE PLATE LIGHTS AND MY HANDLE TO OPEN THE TRUNK ARE DANGLING FROM THE REAR OF MY CAR. *TR

MY POWER WINDOW MASTER SWITCH WENT OUT. I COULD NOT PUT MY RIGHT REAR WINDOW UP. I WENT TO MY LOCAL TOYOTA DEALER WHERE I GET MY MAINTENANCE DONE AND THIS WAS THERE ASSESSMENT. I SEE TODAY ON LINE THAT TOYOTA IS RECALLING VEHICLES DUE TO THE POWER WINDOW SWITCHES MALFUNCTIONING! I CHECKED AND MY MODEL YEAR IS NOT ON THE RECALL. I FIND THIS A VERY ODD COINCIDENCE I AM HAVING THE EXACT SAME PROBLEM WITH MY VEHICLE. I CONTACTED SCION CUSTOMER CARE AND THEY SAID I WAS NOT PART OF THE RECALL AND MY CAR WAS OUT OF WARRANTY. OBVIOUSLY THIS PROBLEM TO ME EXTENDS BEYOND THE MODEL YEARS LISTED. WHAT IS MY RECOURSE. THANK YOU *TR

REAR CURTAIN AIRBAGS BEGAN SWELLING, CAUSING SEPARATION OF INTERIOR PANELS. CALLED SCION CUSTOMER RELATIONS AND WAS ADVISED THAT, BECAUSE MY VIN DID NOT MATCH THE RECALLED UNITS, THERE WAS NOTHING THAT COULD BE DONE AND THAT THE OWNER WOULD BE CONSIDERED RESPONSIBLE EVEN THOUGH I WAS EXPERIENCING A SIMILAR ISSUE AS DOCUMENTED IN TOYOTA RECALL NO. SSC 60H. ACCORDING TO THEIR RECORDS THE PROPER REPAIRS WERE ALREADY MADE PRIOR TO MY PURCHASE. EITHER THIS IS A CONTINUED DEFECT, OR THE REPAIR WAS COMPLETED IMPROPERLY AS NO INCIDENT HAS OCCURRED THAT WOULD OTHERWISE COMPROMISE THE INTEGRITY OF THE AIRBAG UNITS. *TR ..UPDATED 11/05/12 *BF UPDATED 11/14/2012 *JS

HEAD GASKET LEAKING FOUND 6 HEAD BOLTS LOOSE. INSTALLED NEW HEAD GASKET SET, NEW INTAKE MANIFOLD. PAID 2000 DOLLARS FOR REPAIRS, NOW HAVING PROBLEM WITH THE ENGINE. MAKES LOUD NOISE AND OVERHEATS. MECHANIC AND BAR AGENT ADVISED IT WAS A MANUFACTURING PROBLEM. HEADBOLTS CAME LOOSE AGAIN AND NOW I NEED NEW ENGINE. PREVIOUS TO THIS MY INSURANCE HAD PAID A TOTAL OF 5000 DOLLARS FOR SOME MECHANICAL AND BODY WORK. I HAVE BEEN WITHOUT A VEHICLE FOR ALMOST SEVEN MONTHS NOW. CALLED TOYOTA MANUFACTURE COMPANY THEY TOLD ME THE ONLY WAY THEY WOULD INSPECT THE VEHICLE WOULD BE IF THEY CHARGED ME. I DO NOT HAVE THE MONEY TO AFFORD THE REPAIR AGAIN AND TO BUY A NEW ENGINE. I JUST NEED IT TO BE INSPECTED ESPECIALLY SINCE I HAD A GOVERNMENT OFFICIAL FROM THE BUREAU OF AUTO REPAIR CONFIRM THAT THERE WAS A MANUFACTURING DEFECT. *TR

TL* THE CONTACT OWNS A 2006 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000. UPDATED 10/31/12 *BF UPDATED 11/02/12

I HAVE A HUGE COMPLAINT ABOUT THE 2009 XB REGARDING THE BRAKE SYSTEM, I VE TAKE THE VEHICLE TO TOYOTA BACK IN 4/2011 COMPLAINING OF THE BRAKE SYSTEM, AFTER HAVING THE VEHICLE INSPECTED I WAS TOLD NOTHING WAS WRONG, AS I AM DRIVING NORMAL SPEED LIMIT, AS I START TO BRAKE SLOWING COMING TO A STOP SIGN, THE BRAKES SEEM TO NOT BRAKE PROPERLY, I'VE NOTICE THIS SINCE I BROUGHT THE VEHICLE BACK IN AS IF THOUGH I HAVE TO PUSH HARD ON THE BRAKE IN ORDER FOR THE VEHICLE TO COME TO A FULL STOP, ALSO I NOTICE RIGHT AWAY WHEN I BROUGHT THE VEHICLE BACK IN 6/2012 THE PEDAL IS SET TO LOW ON THE GAS PEDAL, WHEN I PUSH ON THE GAS PEDAL, I'VE NOTICE THAT I HAVE TO STEP UP MORE FORWARD ON THE PEDAL IN ORDER TO GET A GOOD TAKE OFF CAUSE IF NOT THE CAR WILL KINDA GIVE A KICK BACK ON ME AS IF THOSE I'M NOT GIVING IT ENOUGH GAS TO TAKE OFF. AND NOW I'VE NOTICE WHEN PULLING THE VEHICLE IN REVERSE LETTING IT REVERSE ON IT OWN WITHOUT PRESSING THE BREAK IT MAKE A LOUD NOISE AND FRONT TIRE ON DRIVER SIDE MAKES THE SAME NOISE ONCE IN A WHILE WHEN I CAME TO A COMPLETE STOP AND THEN SAME DAYS IT DOESN'T DO THAT AT ALL, I'VE HAD THE BRAKES CHECKED OUT AGAIN BACK IN 4/3/12 THEY HAD BEEN CHECKED. *TR

VEHICLE DRIVEN BY DAUGHTER. 45 MPH ROAD. TWO (2) VEHICLES IN FRONT OF HER. 1ST VEHICLE MADE AN ABRUPT RIGHT TURN, CAUSING VEHICLE #2 TO ABRUPTLY DECREASE (BRAKING) SPEED, WHICH CAUSE VEHICLE #3 (SCION) DRIVER TO REACT QUICKLY AND BRAKE. DURING BRAKING, ALL FOUR (4) WHEELS LOCKED AND VEHICLE SKIDDED STRAIGHT FORWARD. ANGLE OF SKID SHOWS BOTH WHEELS SIDES WERE STRAIGHT WITH AN APPROXIMATE TWO (2) TO THREE (3) DEGREE ANGLE OFFSET TO THE RIGHT; MAY BE DUE FROM CURVATURE OF THE ROAD. BOTH SKID MARKS WERE COMPLETELY SOLID AND BOTH TRACKS WERE IN A STRAIGHT LINE. UPON FRONT END IMPACT WITH VEHICLE #2 IN FRONT OF THE SCION, THE FOLLOWING ISSUES ARE OF CONCERN: 1. FRONT DRIVER AND FRONT PASSENGER AIRBAGS DID NOT DEPLOY. NOT KNOW IF IMPACT (DECELERATION) WAS HIGH ENOUGH TO ACTIVATE. HOWEVER, VISUAL INSPECTION OF VERTICAL SENSOR SUPPORT BEAMS (BOTH LEFT AND RIGHT) ARE SIGNIFICANTLY DISPLACED AND BENT. 2. SEAT BELT RESTRAINT SYSTEM (FRONT - DRIVER AND PASSENGER): THE SEAT BELT RESTRAINT SYSTEM APPEARED NOT TO FUNCTION AS DESIGNED. ACCORDING TO THE DRIVER AND PASSENGER, BOTH WERE WEARING THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S LOWER BODY PROPELLED FORWARD AND HER KNEES IMPACTED THE LOWER DASH ASSEMBLY. ADDITIONALLY, HER UPPER BODY WAS PROPELLED FORWARD, THE SEAT BELT DID NOT LOCK, AND THEN BRACED HERSELF WITH HANDS AND ARMS TO PREVENT HER HEAD FROM STRIKING THE STEERING WHEEL. ADDITIONALLY, THE RIGHT FRONT PASSENGER EXPERIENCE THE SAME PROPELLING OF LOWER AND UPPER BODY WITH OUT THE SEAT BELT LOCKING. HE ALSO HAD TO BRACE HIMSELF FROM STRIKING THE DASH. CALLED SCION CORPORATION HEADQUARTERS ON 14 SEPTEMBER AND OPENED A NEW CASE; STATING EXACTLY WAS STATED ABOVE. THANK YOU FOR WHAT YOUR AGENCY DOES AND ANY ASSISTANCE YOU CAN PROVIDE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SCION TC. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT ENGAGED THE BRAKES BUT FAILED TO STOP THE VEHICLE. THEN THE CONTACT APPLIED THE EMERGENCY BRAKE WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. THE VEHICLE CAME TO A STOP WITHOUT CRASHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND AN INSPECTOR TO THE INDEPENDENT MECHANIC TO INSPECT THE VEHICLE. THE INSPECTOR WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

MY NEW CAR HAS BEEN IN AND OUT OF THE SHOP FOR THE PAST MONTH (4 TIMES). THE CHECK ENGINE LIGHT KEEPS COMING ON AND THE DEALER DOES NOT KNOW HOW TO FIX IT. THE CAR DOES NOT ALSO SEEM TO BE ABLE TO HOLD AN IDLE SPEED. WHEN MY FOOT HAS THE CLUTCH COMPLETELY DEPRESSED AND MY OTHER FOOT ON THE BRAKE, THE ENGINE IDLE JUST GOES FROM 500 TO 1000 AND BACK DOWN TO 500 AND THE CAR SHUDDERS AND ALMOST STALLS. THERE SEEMS TO BE OTHER SCION OWNERS OF THIS NEW CAR THAT ARE HAVING THE EXACT SAME ISSUE (THERE ARE INTERNET POST ON WEB FORUMS DATING BACK TO JUNE 2012) AND TOYOTA/SCION DOES NOT ACT LIKE THEY ARE AWARE OF THIS ISSUE AT ALL. I AM CONCERNED THAT THE CAR IS GOING TO STALL OR THE ENGINE SURGE WHEN I AM DRIVING IT. THE CAR IS AT A SCION DEALER FOR THE 4 TIME AND I WAS GIVEN NO ETA ON WHEN THE CAR MIGHT BE REPAIRED. *TR

THE ACCIDENT OCCURRED IN REPUBLIC, MO AT THE INTERSECTION OF HWYS. 60 AND P. I ENTERED THE INTERSECTION TRAVELING WEST ON HWY 60, MAKING A LEFT TURN (SOUTH) ON A GREEN ARROW ONTO HWY P. A DRIVER TRAVELING EAST ON HWY 60 RAN A RED LIGHT (SHE CLAIMS IT WAS YELLOW) AND STRUCK MY VEHICLE ON THE FRONT PASSENGER SIDE. AT THE TIME OF THE ACCIDENT, I WAS WEARING MY SEAT BELT. BUT, AS THE AIRBAG DEPLOYED AND THE MOMENTUM OF THE CRASH WAS SET IN MOTION, I WAS THROWN SIDEWAYS INTO THE PASSENGER SEAT. MY RIGHT LEG STRUCK THE GEARSHIFT (MY CAR IS A STANDARD), SHATTERING MY RIGHT FEMUR. I UNDERWENT SURGERY TO HAVE A ROD INSTALLED IN MY LEG AND SPENT 5 DAYS IN COX SOUTH HOSPITAL IN SPRINGFIELD, MO. I BELIEVE THE SEAT BELT FAILED (WAS SPRUNG) WHEN MY ELBOW SMASHED DOWN ON THE SEAT BELT MECHANISM WHEN MY CAR WAS STRUCK. ONE INJURY RECORDED AT THE TIME OF THE CRASH WAS AN INDENTATION ON MY RIGHT ELBOW AND HORRIBLE BRUISING--AN INJURY INCURRED I SURMISE WHEN MY ELBOW STRUCK THE SEAT BELT MECHANISM, RELEASING THE BELT. ON THE XA, THE SEAT BELT MECHANISM SITS UP HIGH--I OFTEN RESTED MY ELBOW ON IT WHEN SHIFTING--WHICH I NOW REALIZE WAS UNSAFE. I HAVE FOUND NO EVIDENCE OF RECALLS FOR THIS EXTENDED SEAT BELT MECHANISM, BUT OBVIOUSLY IT IS A SAFETY ISSUE DURING AN ACCIDENT, AS MY ACCIDENT SHOWS. AFTER THE ACCIDENT, MY NEPHEW "TESTED" MY THEORY BY STRIKING HIS ELBOW ON THE SEAT BELT MECHANISM IN THE MANNER I HAD DESCRIBED. HE REPORTED THAT THE BELT POPPED OPEN EASILY. *TR