SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 SCION XD
    - UNION GROVE, WI

    TL* THE CONTACT OWNS A 2010 SCION XD. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND THAT NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - BELLINGHAM, WA

    I WAS DRIVING ON THE ROAD NEAR MY HOUSE AND THE CAR STARTED MAKING A KNOCKING NOISE SO I PULLED OVER AND CHECKED THE OIL AND IT WAS FINE SO I KEPT DRIVING AND IT STARTED GETTING WORSE SO I HAD TO TOW THE CAR HOME

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - HIDALGO, TX

    ELECTRONIC POWER STEERING MAKES A RATTLING NOISE WHICH WITH TIME I BELIEVE IT'S GOING TO LOCK UP WHILE DRIVING

    Source: NHTSA WEB SITE
  • 2015 SCION TC
    - LOMPOC, CA

    TRANSMISSION DOES A HARSH/JERK DOWNSHIFT WHEN COMING TO A STOP. IT DOES IT RANDOMLY, USUALLY WHEN COMING TO A STOP SLOWLY. IT'S NOT SAFE, FEELS LIKE THE CAR LURCHES INTO 1ST. TOYOTA RESET THE COMPUTER AND IT WAS OK FOR A BIT BUT CAME BACK. I'M THINKING IT'S THE SOFTWARE OF THE CAR. TOYOTA SAID IT'S A LEARNING TRANSMISSION, BUT SOMETHINGS WRONG. IT'S SCARY TO DRIVE IN TRAFFIC, AND ONLY HAVE 33K MILES. THE TRANSMISSION FLUID WAS CHANGE BY TOYOTA LAST YEAR WITH THE WS AND IT HAS NOT FIXED THIS ISSUE. I'M WORRIED THE CAR MAY STALL IN STOP AND GO OR LURCH SO HARD FIRM THE 2-1 DOWNSHIFT THAT I MIGHT HIT THE CAR IN FRONT OF ME AND CAUSE AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2015 SCION TC
    - SOLVANG, CA

    TRANSMISSION JERKS WHEN SLOWING DOWN TO A STOP, 50/50, IT SEEMS TO BE DOING A HARD DOWNSHIFT 2-1 BEFORE THE STOP. IT'S SCARY AND FEELS LIKE YOU GOT REAR ENDED. THERE IS ALSO A CLICK NOISE WHEN THE DOWNSHIFT HAPPENS. TOOK IT TO TOYOTA AND HAD A TRANSMISSION DRAIN AND FILL, WHICH THEY SAID THE FLUID WAS AS CLEAN AND THE COMPUTER HAS NO STORE CODES. THE RESET THE TRANSMISSION CONTROL MODULE AND THE ISSUE HAS RETURNED, IT SHOULDN'T HAVE THESE ISSUES AT 19K MILES! ALSO THE TRANSMISSION HESITATES GOING INTO TRAFFIC, WHICH CAN CAUSE AN ACCIDENT BECAUSE IT SEEMS LIKE IT DOESN'T KNOW WHAT GEAR TO BE IN. I WISH TOYOTA WOULD READ THE OTHER PEOPLE'S COMMENTS WHO HAD THE SAME ISSUES WITH THIS U760E TRANSMISSION. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED. I'M WORRIED FOR THE LONGEVITY AND I FEEL I WASTED MONEY TRYING TO DO A TRANSMISSION SERVICE WHICH WAS SUGGESTED BY TOYOTA AND THAT DIDN'T FIX A THING.

    Source: NHTSA WEB SITE
  • 2013 SCION XB
    - PLEASANTON, CA

    THIS IS NOT A COMPLAINT!! I JUST WANTED TO INFORM YOU THAT THE RECALL NOTICE FOR THIS SCION AND VIN DOESN'T APPLY TO THIS MODEL. CAN THIS RECALL (18E091) NOTICE BE TAKEN OFF PLEASE?

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - IRWIN, PA

    TL* THE CONTACT OWNS A 2013 SCION FR-S. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED BACK TO THE RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS NOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 SCION IQ
    - PLYMOUTH, MN

    TL* THE CONTACT OWNS A 2012 SCION IQ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, CAUSING THE ENGINE TO FAIL. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT ALSO MENTIONED THAT BLACK SMOKE WAS COMING OUT OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO RUDY LUTHER TOYOTA (8805 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR COST. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE DIM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 SCION FR-S
    - HACIENDA HEIGHTS, CA

    AFTER SEEING NUMEROUS TOYOTA J02 (2018) VALVE TRAIN RECALL CATASTROPHES, I DECLINED THE SERVICE. WHEN THE CA DMV REQUIRED IT FOR REGISTRATION RENEWAL, I WAITED UNTIL THE DEADLINE SO THE TOYOTA MECHANICS WOULD GET MORE PRACTICE ON OTHER CARS BEFORE SERVICING MINE IN JANUARY 2020 WITH 98K MILES ODOMETER. I THOUGHT THE STRATEGY WORKED, UNTIL NOVEMBER 2020 AT 111K MILES ODOMETER. ON MY DAILY FREEWAY COMMUTE, WITH A CLATTER AND THEN A BANG, A HOLE WAS BLOWN IN THE SIDE OF THE ENGINE, OUT OF WHICH OIL SPRAYED ONTO THE CAT PRODUCING BILLOWING SMOKE, CEL'S, AND THEN A LOW OIL ALERT. BY THE TIME I GOT OFF THE FREEWAY, THE ENGINE STILL RAN BUT WAS KNOCKING. PUENTE HILLS TOYOTA RECOVERED A ROCKER ARM THAT HAD SOMEHOW DETACHED ITSELF FROM ITS SWIVEL, THRASHED AROUND INSIDE THE VALVE CASE, AND THEN GOT EJECTED OUT THROUGH THE VALVE COVER. THEY INSISTED THE FAILURE WAS NOT COVERED UNDER THEIR SERVICE WARRANTY, WHICH WAS 12-MONTHS UNLIMITED MILES IN PRINT, FOR DEPRAVED REASONS THEY ADDITIONALLY REFUSED TO PUT IN WRITING. THEY, AND OTHER LOCAL SHOPS, ATTEMPTED TO QUOTE ME TO SWAP IN A USED ENGINE, BUT NOW THERE'S COINCIDENTALLY A NATIONWIDE SHORTAGE OF THESE ENGINES, TURNING MY CAR, WHICH HAD RUN 98K MILES FLAWLESSLY, INTO A TOTAL LOSS. THE NHTSA FAILED THE PUBLIC FOR FORCING AND THEN NOT RESCINDING A RECKLESS RECALL DECISION, WHERE THE HAZARDS OF A SPECIALIZED ENGINE SERVICE PERFORMED BY UNSPECIALIZED DEALERSHIP MECHANICS DWARFED THE HAZARDS OF TAKING NO ACTION. IN TRYING TO PREVENT DOZENS OF POTENTIAL ENGINE STALLS, THEY CAUSED HUNDREDS OF TOTAL LOSS ENGINE FAILURES. A LEVEL OF SYSTEMIC INCOMPETENCE AND CORRUPTION HAS ALSO BEEN EXPOSED IN THE TOYOTA DEALERSHIPS OF NORTH AMERICA. I ONLY HOPE THE NHTSA, TOYOTA, CLASS ACTION LAWYERS, OR SOMEONE CAN STEP UP.

    Source: NHTSA WEB SITE
  • 2013 SCION FR-S
    - TRACY, CA

    I'LL BE DRIVING AND RPM WILL DIP SO FAST SOMETIME CARS DIES BUT HAPPENS EVERY NOW AND THEN. SOMETIMES IN START UP AND OR JUST JUST A STOP LIGHT

    Source: NHTSA WEB SITE