SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SCION TC
    - MENDON, MA

    2007 SCION TC SET ON CRUISE AT 70 MPH CRASHED INTO GUARDRAIL ON HIGHWAY. MY SON WAS DRIVING AND HE DOES NOT REMEMBER THE CAUSE OF THE ACCIDENT BUT STATE POLICE ACCIDENT RECONSTRUCTION CLAIM, CAR HIT THE GUARDRAIL AT A SPEED IN EXCESS OF 100 MPH UPON CRASH. CRASH SEVERELY INJURED MY SON AND KILLED HIS CHILDHOOD FRIEND. TWO THINGS ARE KNOWN FOR CERTAIN, DRIVER CLAIMS CAR WAS ON CRUISE AND ACCIDENT REPORT STATES SPEED OVER 100 MPH. THE CRASHES ON THESE CARS ARE OVERLOOKED BECAUSE MOSTLY TEENAGERS AND YOUNG ADULTS ARE BUYING THEM AND OFFICIALS AND INSURANCE COMPANIES BLAME ACCIDENTS ON DRIVER INEXPERIENCE. *TR UPDATED 05/19/10 *BF UPDATED 05/20/10 UPDATE 9/19/2011*CW

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - MENDON, MA

    2007 SCION TC SET ON CRUISE AT 70 MPH CRASHED INTO GUARDRAIL ON HIGHWAY. MY SON WAS DRIVING AND HE DOES NOT REMEMBER THE CAUSE OF THE ACCIDENT BUT STATE POLICE ACCIDENT RECONSTRUCTION CLAIM CAR HIT THE GUARDRAIL AT A SPEED IN EXCESS OF 100 MPH UPON CRASH. CRASH SEVERELY INJURED MY SON AND KILLED HIS CHILDHOOD FRIEND. TWO THINGS ARE KNOWN FOR CERTAIN, DRIVER CLAIMS CAR WAS ON CRUISE AND ACCIDENT REPORT STATES SPEED OVER 100 MPH. THE CRASHES ON THESE CARS ARE OVERLOOKED BECAUSE MOSTLY TEENAGERS AND YOUNG ADULTS ARE BUYING THEM AND OFFICIALS AND INSURANCE COMPANIES BLAME ACCIDENTS ON DRIVER INEXPERIENCE. *TR

    Source: NHTSA WEB SITE
  • 2005 SCION XB
    - PORTALES, NM

    I WAS DRIVING MY 2005 SCION XB TO MY OFFICE. AS I SLOWED DOWN AND TURNED INTO A PARKING SPACE WHEN I APPLIED THE BRAKES THE ENGINE ACCELERATED TO 3000 RPMS JUMPED THE CURB AND RAN INTO THE BACK OF THE BUILDING. WHEN I REPORTED THESE FACTS TO A TOYOTA DEALER THEY SAID THEY HAVE NEVER HEARD OF A CAR DOING THAT AND IT MUST HAVE BEEN A MISTAKE ON MY PART. SINCE THE REPAIR OF THE CAR IN A PERIOD OF TWO YEARS THE ENGINE HAS DONE THIS FOUR OTHER TIMES THE REPAIR PEOPLE SAY THEY CAN'T FIX IT UNLESS IT HAPPENS WHEN THEY ARE WORKING ON THE CAR. I BELIEVE THE PROBLEM IS IN THE ELECTRONIC CONTROLS FOR THE ACCELERATOR. I GET NO RESPONSE FROM TOYOTA. *TR

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - FAIRMONT, WV

    I'VE OWNED TWO SCION XBS (2008 & 2009). IN EXTREMELY HOT OR COLD WEATHER THE CAR DOORS OCCASIONALLY LOCK THEMSELVES (EITHER WHEN THE KEYS REMAIN IN THE CAR FLOOR OR WHEN I TAKE THEM W/ME WHEN I GET OUT). I'VE REPORTED THIS TO MY TOYOTA DEALER ON BOTH CARS (WHEN GOING AFTER A KEY TO UNLOCK THE CAR). THEIR RESPONSE IS TO SAY SUCH IS IMPOSSIBLE & THEY HAVE NEVER HEARD OF ANY OTHER COMPLAINTS (I REMINDED THE SERVICE REP THIS WAS MY SECOND VISIT TO HIM). THE LATEST INCIDENT OCCURRED DURING MY RETURN FROM RALEIGH DURING A SNOW STORM. SIXTY MILES FROM HOME I STOPPED TO REFUEL. I EXITED THE CAR LEAVING THE KEYS IN THE IGNITION (W/ENGINE OFF). UPON RETURNING FROM PAYING FOR FUEL THE CAR WAS AGAIN LOCKED. NOT WANTING TO BRAKE A WINDOW TO GAIN ACCESS, I CALLED MY SON TO BRING MY EXTRA KEY FROM HOME. THANKFULLY I HAD A WARM GAS STATION IN WHICH TO WAIT. WHILE THIS ISN'T A GAS PEDAL STICKING OR FAILING BRAKES, IT DOES I BELIEVE SPEAK TO THE OVER-ALL SAFETY CONCERNS RELATING TO TOYOTA AS A WORLDWIDE MANUFACTURER. PLEASE REMEMBER, THE SCION IS TOTALLY MANUFACTURED AND ASSEMBLED IN JAPAN (NOT BY THE U.S. WORK FORCE). *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - CORONA, CA

    MY DAUGHTER PEDAL STUCK TO THE FLOOR OF HER 2007 SCION IN 2009 OF LAST YEAR. I CAN PROVIDE THE DATE OF THE INCIDENT. SHE WAS DRIVING NORMAL SPEED IN CORONA CALIFORNIA DOWN HIDDEN VALLEY PARKWAY. SHE TRIED TO STOP THE CAR BUT THE PEDAL WAS STUCK & THE RUG MAT ALWAYS GAVE US PROBLEMS WITH THIS FAIRLY NEW VEHICLE. SHE WAS UNABLE TO STOP AT PLOWED IN TO THE CAR AT A HIGHER SPEED DUE TO THE PETAL STUCK AND GOING IN A DOWNHILL DESCEND. AS A RESULT OF THE PEDAL/MAT MALFUNCTION. SHE HIT THE VEHICLE AT THE LIGHT AT A NON-EXTREME SPEED BUT WAS NOT ABLE TO STOP. THE AIR BAGS DID NOT DEPLOY AND SHE HAD HIT THE GENTLEMEN IN A TRUCK IN FRONT OF US. THE CORONA POLICE TOOK THE INCIDENT REPORT DOWN. THE OFFICER SAID IT WAS AMAZING THAT SHE NOT INJURED TOO BAD, BUT EMOTIONALLY SHE WAS A MESS. THE WHOLE FRONT IN OF THE VEHICLE CAME RIGHT INTO HERFRONT SEAT & PASSENGER SEAT. THE AIRBAGS DID NOT DEPLOY AT ALL. SHE WAS ONLY INJURED SLIGHTLY WITH A COUPLE DAYS OFF FROM SCHOOL. MYSELF FROM WORK TO ATTEND TO HER PAIN. I WAS NOT IN THE VEHICLE. MY DAUGHTER'S CAR WAS TOTALED & THE COLLISION CENTER, THE INSURANCE COMPANY FILED THE REPORT OF THE STUCK PEDAL(ACCELERATOR). I COMPLAINED TO TOYOTA> I ALSO WAS CONCERNED ABOUT THE INCIDENT. THIS INCIDENT HAPPENED PRIOR TO THE RECALL BUT IS TOO MUCH OF A CO-INCIDENT. MY DAUGHTER IS A GOOD DRIVER. SHE COMPLAINED OF THE PEDAL BUT I DID NOT THANK THAT IT WAS GOING TO BE A SAFETY ISSUE. I HAVE SINCE THEN SETTLED WITH THE INSURANCE COMPANY FOR THE PAYMENT TO PURCHASE A NEW CAR. WE BOUGHT ANOTHER SCION TC THIS TIME 2009. NOW THIS CAR IS BETTER IN THE PEDAL AREA BUT STILL HAS A DELAY WITH THE BRAKING SYSTEM AND PULLS TO THE LEFT SLIGHTLY. I AM FILING A COMPLAINT BECAUSE THE INITIAL TOYOTA WAS TOTALED DUE TO A STUCK PEDAL. THIS IS BEFORE ANY RECALL OR DEATHS OCCURRED BUT SEVERAL OF MY FRIENDS , COLLEAGUES ARE TELLING ME TO FILE THE COMPLAINT FOR INVESTIGATION TO SEE WHY THIS FAILURE OCCURRED. I WAS ONLY ABLE TO CORRECT THE FAILURE WITH A NEW CAR. THAN. *TR

    Source: NHTSA WEB SITE
  • 2010 SCION TC
    - SAN DIEGO, CA

    HAPPENED LAST WEEKEND, WAS MAKING A RIGHT TURN IN MY NEW 2010 SCION TC. CAR IS JUST BARELY 2 MONTHS OLD AND LESS THAN 800 MILES ON THE ODOMETER. MIDDLE PART OF A NICE, MILD DAY, DRY ROAD, BUT SOME BROKEN PAVEMENT/ROUGHNESS AT THE CORNER THERE. SOMEONE COMING FROM MY 3 O'CLOCK POSITION WAS PLANNING TO MAKE A U-TURN IN THE INTERSECTION SO I ATTEMPTED TO STOP FOR THEM BEFORE COMPLETING MY RIGHT TURN. APPLIED BRAKES AND PEDAL RESISTANCE AND DECELERATION RATE INITIALLY SEEMED NORMAL, BUT THEN WHEN IT GOT A LITTLE BUMPY THE BRAKE PEDAL EFFORT WENT TO ZERO AND SO DID MY BRAKING. SO MY CAR PROCEEDED WITH THE MOTION, AT COASTING SPEED -- NOT ACCELERATING (MY FOOT WAS OFF THE GAS, ON THE BRAKE PEDAL), BUT ALSO NOT SLOWING AT ALL! *JB

    Source: NHTSA WEB SITE
  • 2009 SCION XB
    - BREWSTER, NY

    2009 SCION XB TOYOTA RELEASE SERIES 6. ABS BRAKES. BROUGHT CAR INTO TOYOTA DANBURY CONNECTICUT A MONTH OR MORE AGO THEY SAID NO PROBLEM WITH ABS. ABS DO NOT ENGAGE WHEN APPLIED IN SNOW OR BAD RAIN. I SKID OUT SEVERAL TIMES LIGHTS/BRAKES NEVER CAME ON. *TR

    Source: NHTSA WEB SITE
  • 2005 SCION XA
    - SACRAMENTO, CA

    I HAVE NOTICED THE SAME BRAKE ISSUE WITH MY 2005 SCION (TOYOTA) XA AT LEAST TWICE, AS REPORTED ON THE NEWS THIS MORNING ABOUT THE TOYOTA PRIUS. I WAS APPROACHING A RED LIGHT @ SUNRISE BLVD AND FOLSOM BLVD. AND APPLIED THE BRAKES AS I WAS GOING OVER A COUPLE OF SETS OF TRAIN TRACKS. THE VEHICLE FELT LIKE I WAS PROPELLED FORWARD WHEN I HIT THE TRACKS INSTEAD OF SLOWING DOWN. IT LASTED ONLY A SECOND BUT SCARED THE HECK OUT OF ME! I THOUGHT I WAS GOING TO REAR END THE VEHICLE IN FRONT OF ME. I WROTE IT OFF LIKE IT WAS JUST MY IMAGINATION OR SOMETHING TILL I SAW THE NEWS. NOW MY WIFE IS DRIVING THE VEHICLE AND I WARNED HER TO MAKE SURE SHE APPLIES THE BRAKES BEFORE ANY TRAIN TRACKS, AND TOLD HER I WOULD REPORT IT. I AM WORRIED ABOUT HER SAFETY. DOES THIS VEHICLE HAVE THE SAME BRAKING SYSTEM OR FLAW? PLEASE INVESTIGATE AND ADVISE. *TR

    Source: NHTSA WEB SITE
  • 2006 SCION XB
    - OKLAHOMA CITY, OK

    TOYOTA SCION XB, 2006: WINDSHIELD HAS BEEN CRACKING ONGOING BEGINNING 2 WEEKS AFTER I PURCHASED THIS CAR. TOYOTA/SCION REFUSES TO ACKNOWLEDGE THIS ONGOING PROBLEM, AND OFFERS NO REPLACEMENT. I REPLACED 2 WINDSHIELDS WITHIN A YEAR AND LIVED WITH ANOTHER CRACK FOR 3 YEARS UNTIL NOW, AS I HAVE ACCUMULATED 3 CRACKS. TOYOTA OFFERS ME THE CHANCE TO PAY TWICE AS MUCH FOR THEIR GLASS AS THE COST FOR AFTERMARKET REPLACEMENT. *TR

    Source: NHTSA WEB SITE
  • 2007 SCION TC
    - MONTEREY PARK, CA

    MY WIFE'S 2007 SCION TC BOUGHT BRAND NEW FROM WONDRIES TOYOTA IN ALHAMBRA CA. MY WIFE HAD THREE INCIDENTS WHERE THE BRAKES JUST WOULDN'T ENGAGE AND FELT "FLAT". FIRST INCIDENT HAPPENED BACK IN FEBRUARY 2008, SECOND INCIDENT HAPPENED MARCH 2008 AND THE THIRD IN NOVEMBER 2009. LUCKILY MY WIFE DRIVES SLOW. THE CAR WAS DRIVEN IN THE LOS ANGELES AREA WHEN THIS HAPPENED (NOT IN COLD CLIMATES). TOOK IT TO TOYOTA, GOT CHARGED ON THE INSPECTION BUT "COULDN'T FIND ANYTHING WRONG" ACCORDING TO THE SERVICE DEPARTMENT (YET STILL BEING CHARGED A FEE). I HAD SINCE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU (COMPLAINT ID: 98471676), TOYOTA WONDRIES DEALERSHIP AND ALSO TOYOTA AMERICA HEAD QUARTERS BUT ALL RESULTED IN VAIN. IT WOULD HAVE BEEN NICE FOR TOYOTA TO ADMIT THEIR FLAWED DESIGN AND FIX THE PROBLEM SINCE WE ARE TALKING ABOUT HUMAN LIVES HERE. *TR

    Source: NHTSA WEB SITE